Feb 212017
 

Got to the check-in area, and the agents refused to let me stand at the counter while they checked me in. So I had to go have a seat, have some water, and wait while they do the check-in formalities. Bottled water, with a straw, on a tray, for the two minutes it takes to check you in for your flight.

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View of the check-in desk….with purple parasols in case the non-existent indoor rain or sun get to the agents…

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After being checked in, I was introduced to my personal porter. He insisted on wheeling my bags to the security counter, and from security to immigration. While completely unnecessary, it does make you feel like an ultra VIP.

Post-immigration it was to the escalator to the lounge….where he leaned over the side and said something I assumed translated as “get the buggy ready, Mr. Jason is coming!”

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My buggy to the lounge. Why a buggy if we were already in the lounge? Well, that’s because they drive you the entire length of the business class lounge so that everyone in there can see just how important you are…then out the door on the far side of the lounge, down the hall, and to the first class lounge!

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My lounge experience today, however, felt a bit off. After being checked in I was basically pointed into the lounge and that was it. No offer to take my drink order, no offer of spa services, anything. I finally found a lounge attendant, whose English skills were a bit of a struggle, and was able to confirm I would like a massage.

Eventually, it was all sorted, and there was no wait for a massage today, so a spa representative came and got me and escorted me to the lounge. They suggested I leave my bags right where they were (in the lounge? all alone?) and I agreed…figuring anyone who could be in the first class lounge wasn’t likely to steal from me.

Massage therapist was great, except for the fact she tried to hand me size medium pajamas for the massage. She insisted that was the only size they had, so who was I to question. I did manage to get them on despite being 6’4, and that’s when she realized how ridiculous I looked like a giant thai sausage. She did manage to then find a size large, which while still small was quite a bit better.

I went for the Thai massage over the oil massage, and I have to say it was quite a treat getting a full hour long massage in the lounge. She asked several times about the pressure, and although it was one of the more painful massages I’ve ever had it was amazingly therapeutic. She found some seriously nasty knots in my back and calves, and went to town stretching and working them out. It was amazing. Although it feels a bit awkward tipping on a complementary massage, as hard as she went to down she really put a lot of work into it, so I definitely felt like I should reward her with my remaining Baht.

When I got back to my little room in the Thai lounge, I was a bit hungry, so asked for some spicy pad thai and champagne. Seriously delicious.

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Unfortunately no mango and sticky rice today, but some Thai sweets were suggested instead. They were SUPER sweet.

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After eating I was told it was time to head for the plane, and I thought I would be getting another buggy ride or something. No, just an agent to walk me to the next gate while wheeling my bag for me.

Thai tries super hard with their ground service, but unless you’re the type who likes being fawned over and not having to lift a finger I feel it comes across as a bit awkward. It’s all very well-meaning, but a bit over the top. I feel like investing a bit in communication skills and understanding how to meet guest expectations would go a long way.

That said, I can’t imagine that would be easy. These are not highly-skilled workers in a knowledge economy, Thailand is still a developing country in many aspects, and I’m certain many of the lounge employees cannot fathom the world many of their customers live in with frequent international travel. No fault of the employees at all, who are all fantastic and friendly, merely an observation of what might take it to the next level.

Thai flight 606
Bangkok Suvarnabhumi, Thailand (BKK) to Hong Kong (HKG)
Depart 16:00, Arrive 19:45 next day, Flight Time: 2:45
Boeing 747-400, Registration HS-TGY, Manufactured 1998, Seat 1K
Miles Flown Year-to-Date: 10,824
Lifetime Miles Flown: 2,375,225

Warm welcome onboard, and a very quick offer of champagne. No mention of the brand this time, but pouring “the good stuff’ on the ground is great. I’m always puzzled by airlines too cheap to pay a few dollars of duty who pour much cheaper stuff on the ground.

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Macadamia nuts. Yum.

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Started with the same salad as the previous flight…which I didn’t mind a bit as it was once again seriously delicious.

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I let the awkward skewered prawn alone.

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“Chinese Fish Maw Soup” – it was more mushrooms than anything, and I thought a bit flavourless. Points for originality though!

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Absolutely phenomenal “braised beef shank in green curry” – although it could have used a bit more chili. Also, I don’t know what was with the roti instead of rice. Odd.

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Terrible cheese plate. Felt like the $1.99 special from WalMart.

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More super-sweet Thai deserts. I had a tiny taste of each, but wasn’t a fan. But, offered gold leaf for the second time today, I had to make sure to eat it…

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Overall, a solid product and flight. Thai is definitely a notch up from United and American, but they just lack the polish to complete with the world’s best. The flight attendants and ground service are great, but it’s the little things that are just missing. I don’t think it would take all that much for Thai to truly become world class, but it would require executives with vision who understand their customers. They don’t have to settle for “cheap luxury” – they could be truly world class if they want!

Next up, time for two nights in Hong Kong.

Feb 142017
 

After a refreshing shower, I still had about 90 minutes to enjoy the ANA Suites Lounge. Not one of the more impressive first class lounges for Star Alliance, it was still pretty empty when I arrived. It did, however, fill up quite a bit over the next hour. Before it got busy, I took a chance to have some tasty Japanese snacks and plum wine.

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Not much more to say. I actually liked it when it got a bit busier, because the lounge attendants hovered less…and they actually let me pour my own water/drinks. It’s nice having helpful people around, but at ths same time I really don’t like being waited on hand and foot and feeling like I have “staff.”

Thai flight 677
Tokyo, Narita (NRT) to Bangkok Suvarnabhumi, Thailand (BKK)
Depart 17:30, Arrive 22:30 next day, Flight Time: 7:00
Airbus A380, Registration HS-TUD, Manufactured 2012, Seat 2K
Miles Flown Year-to-Date: 9,775
Lifetime Miles Flown: 2,374,176

Boarding was a little late, and was the “usual” cast of characters. Three large western guys and their Thai “companions,” a Thai pop star (according to the flight attendant) and then there was me. While the hard product isn’t really world-class, it’s much better than what any US airline offers.

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“Can I get you some Dom Perignon?” Very first-world nit-picking, but while other airlines are more subtle, our flight attendant quite emphatically stressed the brand. As if he was trying to impress people. This perhaps goes back to my impression that Thai has some things in common with US airlines, including that lack of finesse in service. I suspect a much larger percentage of their premium cabin passengers are upgrades/awards.

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Thailand is still in mourning for the king, and after the safety video a brief video celebrating his life was played.

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Post-takeoff, more champagne quickly appeared.

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Very strange amuse-bouche. A curry puff and very fatty chicken yakatori.

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Delicious thai salad.

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Very nicely set table.

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Chilled seafood starter. Normally I avoid seafood and mayo on planes, but decided to go for it this time. I regretted it within 12 hours…

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Chestnut soup with duck liver mousse. A bit unusual, but quite tasty.

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The pork curry. Super tasty – definitely the highlight of the meal.

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Rather sad fruit and cheese course. Nowhere near expectations.

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Rum savarin with orange sauce, and a glass of Johnny Walker Blue. It was a bit on the sweet side for me, but definitely good.

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Unfortunately after dinner I passed out for two to three more hours, putting a dent in my plans to stay awake so I could get on a normal sleep schedule once I got to Bangkok. Oh well! The crew was largely absent after I woke up, but after using the call button they did show up with tea and water. They were perfecly friendly and helpful, but there was nothing proactive about the service. Nothing bad, just nothing outstanding.

I had an 18 hour overnight thanks to the award, so decided to stay at the W Bangkok. I’ve had very mixed experiences here before, but decided I would give it one more try. They proactively upgraded me the day before to a “Marvelous Suite” which was the largest suite I’ve gotten here. I think I actually prefer the junior suites I’ve had before, but on the upside the air conditioning was freezing in the room I got.

Six solid hours of sleep, and it was off to enjoy what I think is one of the best hotel breakfasts in the world – especially for the price! Sure some five star/$500 hotels might do a notch better, but for the price point this property’s breakfast can’t be beat! I wasn’t super hungry, but started with some super fresh fruit, salmon, and duck.

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After breakfast I went for a walk to walk off the jetlag. First, the view from the hotel:

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Stopped by the Siam Paragon Mall to walk around in air conditioned luxury, and then headed down the street to satisfy my craving for some Hokey Pokey ice cream. You can’t really find it in the US, so wanted to use this opportunity to make sure to get some…even if it was 10am!

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Very unusual sculptures in the mall.

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Walked by the in-mall ice rink, but no time for skating this morning.

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Back to the W, and decided to use my free drink coupons. Sure, it was only noon, but couldn’t use them the night before due to it being what the front desk guy called “some kind of respect the buddha holiday” causing a ban on alcohol sales. Decided to try the W’s signature cocktail, which was super sweet and came with 24 karat gold leaf.

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With that, it was time to call an Uber and got a fabulous ladyboy driver wearing a Hello Kitty shirt and giant silver bow in her hair. When we got to the airport, I asked to take a picture with her, and she suddenly got really nervous and wouldn’t do it. Awe!

Time to check in, and off to Hong Kong I go!

Aug 102016
 

Grabbed an Uber from the W Hotel to BKK in order to catch my onward flight to Kuala Lumpur. So, why Kuala Lumpur? Mainly because I had gotten an incredible fare out of Penang, Malaysia back to Toronto which meant I would need to visit KL for a night on my way to Penang to start the new ticket. Malaysian check-in at Bangkok was super efficient, and there was no line for passport control or security. Soon I was in the main terminal where I love this piece of Thai art:

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Malaysian uses a contract lounge by Louis Tavern, with several cardboard cutout agents greeting me for my visit. Yee haw VietJet!

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The lounge was…unimpressive. Plenty of things to drink, and a bare few nibbles. It’s my one complaint about the lounges in general (including the Thai lounges) at this airport and that is that it’s hard to get anything substantial to eat from them if you’re hungry. Having recently had breakfast I wasn’t interested, but if I was there wasn’t much other than a few snack foods in the lounge. The lounge was nicely cooled but also rather small with most of the seats taken. Plenty of power outlets, but after 15 minutes of listening to two obese Australian gentlemen bragging about their…conquests…in Bangkok I decided to head to the gate early.

I remember when these routes in SouthEast Asia were operated by widebodies as recently as ten years ago. Unfortunately, these days 737s do lots of the heavy lifting. Our bird for the short flight was already at the gate being catered when I arrived:

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Boarding was as orderly as possible in Bangkok, and the flight was completely full with every seat taken.

Malaysia Airways flight 789
Bangkok, Thailand (BKK) to Kuala Lumpur, Malaysia (KUL)
Depart 14:15, Arrive 17:25, Flight Time: 2:10
Boeing 737-800, Registration 9M-MLM, Manufactured 2011, Seat 2C
Miles Flown Year-to-Date: 126,110
Lifetime Miles Flown: 2,315,247

Pre-departure of water or juice was offered, and as soon as we were up in the air appetizers were delivered. The salad was amazing (anyone know what it is?) and garlic bread is always a winner with me. The big downside, Malaysian no longer serves alcohol on “regional” flights. Come on, how cheap can you guys get?

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Green curry chicken as a main…it was relatively tasty:

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Other than that, how much can you really say about a 90 minute flight on a 737? Reasonably tasty meal, no alcohol, but crew were happy to provide water and drink refills whenever requested. Overall, a solid experience. We landed in KL right on time, and fortunately in the main terminal so there was no need to wait for the train to take us to immigration. Unfortunately, when we arrived at immigration it was absolutely slammed. Talking to some others, they had been in the queue for over THREE HOURS. Even the business class/diplomat/CIP line was long, and I ended up waiting more than 30 minutes to clear.

After clearing, it was off to the KLIA Ekspres train for the 30 minute ride into the city. I had purchased my tickets through their iPhone app earlier, and with this got a 10% discount. The discount was even higher at 20% if you paid with a MasterCard. Scanned the QR code from the app on the turnstiles, and voila…nice and easy. Definitely recommend this method for anyone visiting KL. After a short ride we were at KL Sentral station, and it was a short walk across the street to the Le Meridien hotel. The Le Meridien and Hilton hotels share an entrance, and are essentially joined on the ground level. I had stayed at the Hilton before, but decided on the Le Meridien this trip.

Front desk checked me in, and told me I’d been upgraded to a newly renovated room on the top floor….going up…

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It was cocktail hour by the time I arrived, so I headed down to the club lounge. There was a huge buffet spread as well as complimentary drinks. More than enough food to make a dinner, and I ended up staying for a couple of hours until they closed it. I was tired from a few long days of travel, so not much in the mood to head out. Plus, it was pouring rain, so going outside really wasn’t an option. The first of several snack plates:

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View of KL from the lounge:

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View of KL from my room:

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With that I called it a rather early night. I wanted to get out and explore in the morning before going to Penang, so rested up and took it easy. It was also arctic cold in my room, and soon I settled in for a long hibernation…

Aug 092016
 

Up early, enjoyed a bit of breakfast (and of course some Starbucks) and checked out of the hotel. The St Regis Mumbai was absolutely fantastic, went above and beyond for me as a platinum member. However, when checking out, like at many hotels, they asked if I wanted to be billed in my card’s home currency (US Dollars) or Indian Rupees. I replied rupees, and received a receipt showing the same. However, the charge posted in US dollars, with an exchange rate nearly 7% off from the market rate. This has taken a chain of 22 emails to correct, and has marred my impression of this property. I’m sure it wasn’t intentional, but correcting something so easy shouldn’t take such effort. Sure, it was only about $35 on the exchange loss, but it’s also the principle. Now, waiting to see if they’ll comp some Starpoints for the annoyance of 22 emails…

Decided to take Uber Black to the airport, and the nearly 40 minute drive was very comfortable with a friendly driver and was less than $8. Definitely recommended as a way to get to the airport. Fortunately, traffic wasn’t awful and made it to the airport ahead of plan. Picked up my boarding pass from Jet Airways and headed to immigration where things got…interesting.

Upon not being able to find my visa, the immigration agent asked how they had let me in the country. I explained that on previous trips I was told I didn’t need to show the visa because it is in the computer, and how upon showing a digital copy this time I was allowed in. I also mentioned that I will of course carry the physical visa on future trips just in case it is required. He wasn’t going to have any of this, and escorted me to the supervisor’s room, who was equally incredulous, and told me there was no way they could stamp me out of India without seeing the physical visa.

Eventually, I asked: “ok, so you won’t let me out of India because I don’t have the visa, and without leaving India, there’s no way I’ll ever be able to physically produce the visa. So…I assume you’ll be granting me a permanent resident visa since you’ll refusing to ever let me leave the country?” This seemed to confuse them even further as the mental gymnastics became more and more difficult. They couldn’t make logical sense of what they should do next…so eventually relented and told me to make sure to have the visa next time!

That sorted, I had time to stop by the lounge very briefly for a bit of planespotting and a glass of wine. The lounge was rather nice, and had waiter service at the tables. They were probably some of the friendliest lounge waiters I’ve ever encountered too and seemed very disappointed when I declined a refill of the already generous pour of wine:

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Off to the gate, where the crew was just arriving 30 minutes before departure. Looked like we would depart slightly late…

Jet Airways flight 60
Mumbai, India (BOM) to Bangkok, Thailand (BKK)
Depart 12:50, Arrive 18:50, Flight Time: 4:30
Boeing 737-800, Registration VT-JGV, Manufactured 2007, Seat 3D
Miles Flown Year-to-Date: 125,356
Lifetime Miles Flown: 2,314,493

I had actually purchased the last seat in business, and coach was full as well. It would be a very packed flight to Bangkok. Printed menu for the flight:

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No pre-departure beverages were offered, but nuts in perhaps the most festive bowl I’ve ever seen in 737 business class and wine were offered shortly after takeoff:

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The salad was quite unusual with beans and onions in it, but rather tasty. Nice mini salt and pepper shakers too:

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Went with the Murgh main (since we got the lunch menu) and it was extremely tasty, and served with plentiful sides:

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Cheese plate was decent, but I really wonder what the point of that sad little piece of lettuce is:

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Finally an orange yogurt mousse for desert, which was very tasty:

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Other than that, a nice uneventful flight. There was hourly water service after lunch, and flight attendants were happy to help whenever asked. Overall, it left me with a good impression of Jet Airways as a very solid choice for a short regional flight. It’s too bad they don’t do much longhaul any more, as it looks like they would likely offer a competitive product based on this short flight.

Relatively short walk to immigration upon arrival in Bangkok, and decided to use the AOT taxi service to get to the hotel. I hadn’t been to Bangkok in over 5 years until this past year, and now this was my fifth time this year. It’s funny how things seem to go in cycles! No traffic at all, and arrived at the W Bangkok in a bit under 30 minutes. I had had several good stays here earlier in the year, and was looking forward to this one. No upgrade this time because they were full, and when I arrived in the room it was extremely warm:

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While the room cooled down, I headed out to meet a friend for a delicious dinner of extra spicy pad thai:

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…finished with even tastier mango and sticky rice:

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Unfortunately, when I got back to the room it was still 23.8 degrees, and wouldn’t cool further. I went to the front desk and asked to be moved, and was informed they were completely sold out at that would not be possible. They did send maintenance to the room to look, but they informed me it was working just fine. Based on the fact that all my previous rooms in this hotel had been much cooler, that couldn’t be the case. It was 23.2 by the time I woke up – barely cool enough for sleeping – so clearly something was wrong.

At least I had the amazing breakfast buffet to look forward to. On all my previous stays the breakfast room had been empty to maybe 50% full, but for some reason this time the place was absolutely packed, with most of the guests speaking Mandarin. It appeared there was a large group/package tour staying in the hotel, and it was not a group of frequent international travelers. Witnessed people using hands to pick from the buffet, children running around, and one man spitting on the floor in the middle of the buffet area. I pointed it out to the staff, who in the usual Thai fashion smiled and said they would see what they could do…but nothing was done.

Added to this, the quality of the buffet was also down significantly in just the past few months. Very limited fresh fruit (which had been plentiful before) and a reduced variety of dishes overall. Not sure if this was due to the large package group picking things over, or the hotel actually cutting back, but it was a major disappointment when I used to consider this the world’s best breakfast buffet. Oh well, things change… I’m not sure if I’ll choose the W again my next trip, as Bangkok has so many fantastic hotels that I don’t see any reason to stay in one that is disappointing in any way.

…that was easily fixed by grabbing Starbucks next door with some work colleaguers, where apparently asking my name is more difficult than just writing the Under Armour logo on my cup to identify me:

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After coffee my all too short stop in Bangkok was over, and it was time to head on to Malaysia to begin the trek home…

May 182016
 

After a leisurely morning, I grabbed an Uber to the airport. I have to say, it’s hard to remember what we did before Uber. You always had to either take the expensive hotel car or try and figure out how much local currency you needed to save for a cab. Uber has made all of that a piece of cake!

Originally, when I had booked my Sydney-Bangkok-Hong Kong award Thai was running one 747 a day with first class to Hong Kong, and so I booked on that flight, despite it being at the gross hour of 8am. About 48 hours before, I decided two hours in first class wasn’t worth getting up early for and switched to a later flight. Turned out to be the right call, because 24 hours before the flight they changed it to a two-class plane anyways! I decided when I got to Bangkok to check in to try my luck:

“Yes, I moved to this flight because you switched my plane from the 747 to the 777.” Yes, they agreed, very sorry about that, etc etc. So, I asked if this meant I could use the first class lounge since I was initially booked in first. Much chatting in Thai, and ultimately they agreed that would be ok. Got my escort through fast track security, and down the escalators to the lounge where my buggy was waiting to drive me through the business class lounge and down the corridors to the first class lounge:

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Got to the lounge, where I was the only person in the entire lounge, and got a whole room to myself:

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I wasn’t terribly hungry after breakfast, but they insisted on making me lunch. So, tasty green curry and mango and sticky rice…yum!

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I was half expecting to be driven in the buggy to the gate too, but nope, I had to walk. The struggle is real I tell you…a whole five minute walk to the gate!

Thai Airways flight 638
Bangkok, Thailand (BKK) to Hong Kong (HKG)
Depart 13:55, Arrive 17:40, Flight Time: 2:45
Airbus A330-300, Registration HS-TBE, Manufactured 2012, Seat 11A
Miles Flown Year-to-Date: 69,336
Lifetime Miles Flown: 2,258,861

Business class was just over half full today, and they were happy to block the seat next to me since I was originally scheduled to be in first. Definitely a more comfortable flight with two seats to myself. Impressive to have printed menus and a full lunch for a flight just over two hours:

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Plus, Veuve on a regional flight – I’m impressed!

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…so of course, I’m not going to turn down a glass of Veuve. Really liked the menu cover art:

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More Veuve, and some almonds…they were kinda mushy and just so-so.

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Garlic bread! Ugh, knowing my fear of shrimp on planes you can guess how much of the appetizer I ate…

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Tasty curry, but incredibly small portion of protein:

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Some post-meal fruit, which I figured was dessert…

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Nope, there was a very rich chocolate cake as well, which was super tasty!

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By the time the meal was finished we had already started the descent in to a very grey and dreary Hong Kong. I had purchased my ticket for the airport express train in advance, so after immigration it was a quick shot to the Kowloon stop and the W Hotel. I’m a big fan of this hotel, largely because of its friendly staff and amazing views. I was upgraded to a corner room this time, which had great views. I tried to get a pic across the harbour, but the angle was kind of odd so it was hard to see. But it definitely had a partial harbour view as well:

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Grabbed a light dinner and did some walking around the mall that was under the hotel. Looks like it was hockey practice night at the ice rink in the mall, and turns out the coach is the coach of the Hong Kong national team, and also a former NHL-er!

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Slept in a slight bit the next morning, went and got coffee, and it was a torrential rainstorm out side. Checked the weather, and they were expecting up to 25 cm of rain during the day and it just kept coming down with high winds. Unfortunately, this is my second straight trip to Hong Kong where my wandering outside was ruined by terrible weather.

So, instead I caught another Uber and went out for a nice Dim Sum lunch and some people watching. It was a nice relaxing stopover, and I figure I’m due for nice weather one of these times! The W was fantastic and gave me a 6pm late checkout, and soon it was time to head to the airport for my first ever Cathay Pacific first class experience!

May 172016
 

After hanging out late with friends in Sydney the night before, unfortunately I had a far too early start for the airport. I had planned to take the train back to the airport but unfortunately had also forgotten my jacket at my friend’s house. Fortunately, it was on the way to the airport, so after grabbing a quick coffee at Starbucks (the essentials, you know) I grabbed an Uber. With a quick stop en route, we were soon off to the airport. However, there’s a problem.

It seems that traffic heading in towards the international terminal is an absolute nightmare for the last two kilometers on Sunday mornings. These two kilometers alone took us nearly 30 minutes, and I arrived at the airport barely 80 minutes before my flight. Fortunately, the crew was walking into the airport at the exact some time as me so no problems at all.

Minimal waits to check in and clear security, but this also meant no time to stop by the lounge. I was pretty sure I wasn’t missing anything and if nothing else it would remove the temptation to snack in the lounge since I knew much better options were likely coming up in flight!

Thai Airways flight 476
Sydney, Australia (SYD) to Bangkok, Thailand (BKK)
Depart 10:00, Arrive 16:20, Flight Time: 10:20
Boeing 747-400, Registration HS-TGG, Manufactured 2003, Seat 2K
Miles Flown Year-to-Date: 68,287
Lifetime Miles Flown: 2,257,812

Immediately upon boarding, one of the flight attendants insisted on showing me to my seat. As soon as she saw my seat number, she addressed me by name (I was impressed they’d memorized all five passengers in first in advance) and showed me to my seat. First impression was great:

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I really like the purple and gold colour scheme, something about it just feels classy to me:

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Bright pink Rimowa amenity kit and a glass of Dom Pérignon 2004, great way to start a flight!

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So, what’s to eat on this flight?

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…and to drink?

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Shortly after takeoff my champagne was refilled, and macadamia nuts were offered. I obviously ate them too quickly, because the flight attendant insisted I must have more!

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Amuse Bouches – points for presentation, but overall they were just average in taste:

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Extremely generous serving of caviar was provided. I was surprised that with all the attention to little details they missed the seed in the lemon, but at the end of the day…what’s the point of lemon with caviar anyways? The breadbasket was a nice touch as well, and had several tasty options in it:

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Scallop and duck liver terrine appetizer, super tasty and still relatively light:

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This was followed by an extra meh salad, but it did score points for the thousand island dressing. Lost a few points, however, for not asking how much dressing I wanted on it. Fortunately, it was almost the perfect amount.

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Barramundi with lobster sauce main. I have no idea why, but I’ve been doing fish more and more lately on flights and have had several outstanding dishes. This one was no exception…plus it paired well with the champagne!

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Now THIS is what I call a cheese plate. I would have ordered more if I wasn’t so full – it was a great selection – especially the one on the far right which had small pieces of fruit in it. I believe it was dried apricot, but it was super tasty. Plus, kiwifruit and pineapple – two of my absolute favourite fruits. This might be the best cheese plate I’ve ever had on a flight!

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Of course, I couldn’t resist the chocolate dessert, which paired nicely with a glass of red wine. I also switched to sparkling water at this point. One thing that I really noticed is that on most airlines when you ask for more water, they have to ask you still or sparkling because they can’t keep track. On Thai, that was never an issue. This crew memorized everything, and never once had to ask a second time to confirm. It’s a very little thing, but made a huge impression about how much the crew cared.

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At this point, I was out for a couple hours for a nap. When I woke up, and put my seat upright, it took no more than 30 seconds for the flight attendant to appear and refill my water glass and wine. If I didn’t know better, I would think they hovered behind my seat the entire flight looking for the perfect moment to provide service! It was that good!

About 90 minutes for landing, another small meal was served. The Szechuan soup was a bit on the salty side, but incredibly tasty:

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I went with the dim sum snack, and it was surprisingly pretty small. It was plenty, given the size of the first meal, but I was still a bit surprised at the size. Ferrero Rocher chocolates were also offered…yum.

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Of course, on top of the chocolates, there was desert as well!

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Right before landing, was probably one of the nicest moments of the flight. The purser, as well as the entire first class service team came over to my seat, did the traditional Thai wai, bowed down, and thanked me for choosing Thai. What struck me the most was not that this just seemed to be part of the job, but that they were truly proud of the service they provided and were thankful to customers. While so many Asian airlines provide outstanding service, this personal touch that really did demonstrate on some level a connection between crew and passengers really made a big impression on me.

After rolling off the plane the famous Thai golf carts/buggies were waiting to drive first class passengers to their transfers or to immigration. There was an older Thai lady in first class, who had five people with her in business class – possibly her children. She chewed out the buggy drivers royally, and eventually her and her entourage got the whole buggy and the rest of the first class passengers were “stranded” until another buggy arrived. I guess DYKWIA passengers exist in Thailand too!

Considering the length of the flight, I was in no mood to deal with a taxi that might or might not have working air conditioning so shelled out for the airport car to the hotel. Sure, it’s quite a bit more expensive, but after a long flight being able to relax in an air conditioned Mercedes is a nice treat – especially when it’s a 30+ minute ride.

I had decided to stay at the W Bangkok, which I tried last visit instead of my usual Sheraton Grand Sukhumvit. The two hotels are very different, but both very nice in their own ways. The major deciding factors for me on the W is that it’s much newer feeling and also has an amazing breakfast buffet. I’d been upgraded to a suite, which was rather roomy:

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Typical W bling on the pillows:

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“Lights Out” sequined oversized Thai boxing gloves on the bed. At least I didn’t get the hot pink version I got on my previous stay!

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Oversized washroom, with a double sink:

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Overall, it was a great room. I find the desk very comfortable for working, fast WiFi, plenty of convenient outlets, and ice cold air conditioning. Plus, the hotel is in a great location just five minutes walk from the Skytrain, and right next to a convenience store, Starbucks, and Dean and Deluca. Overall, it’s a solid choice in a city full of great hotels.

After being on a plane all day, the last thing I wanted to do was walk outside in the rather nasty heat and humidity. So, I headed to the mall to try and find the New Zealand Natural ice cream shop and more hokey pokey ice cream. Unfortunately, it was nowhere to be found, but I got in a ton of walking trying to find it.

I did, however, find an indoor ice rink. Unfortunately, it was clear the chiller and AC couldn’t keep up with the unusually hot and humid weather, and the ice was basically a puddle:

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By this point I was tired from a long day and all the walking, and decided to just head back to the hotel for dinner. Some tasty pork satay:

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Slept like a rock, and then it was time for what I consider one of the W’s strongest selling points – its breakfast buffet. The rate I booked had it included, so I didn’t have to even use my platinum amenity on it – however, I definitely would have considering how epic it is. Huge selection of fresh fruits and pastries, eggs cooked to order, full Indian and Chinese stations, meats, salmon, cheeses, bacon, you name it – if you want it for breakfast this buffet probably had it. Some fresh fruit and pain au chocolate to start:

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Dim sum, fresh squeezed OJ, and just a little bacon…

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With that, it was time to finish packing up the bags and head to the airport to continue the trip…

Feb 112016
 

Bangkok has hundreds of hotels, many of them in the luxury or super luxury category. On top of that, many of them have extremely affordable rates by US standards, so it’s pretty hard to go wrong when choosing a good hotel. In the past, my choices have usually been the Sheraton Grand Sukhumvit or the Conrad. The Sheraton is unlike any Sheraton in the US, and is a true 4 to 5 star hotel. Amazing staff, great facilities, and superb location. It’s hard to beat.

This time, mainly to be close to my work event and to try something new, I decided to try a couple of new hotels. I’ll try and give a few thoughts on each, though I’ll admit I would need a couple more days at the W in order to get the whole picture.

After a very early morning arrival, I’d booked the prior night at the W to ensure my room was ready upon arrival. It was, the check-in staff was super friendly and efficient, and when I asked to just get the key so I could go sleep (telling them I’d come down later for the details on restaurants, etc) they were super quick and efficient. Since my flight left Delhi at about midnight (which was only around 3pm in DC) I wasn’t tired, but when I finally got to the hotel in Bangkok around 730p, the lack of sleep was catching up to me. Plan was to take a three hour nap…just enough to make it until evening.

Large pair of giant pink sequined muay thai boxing gloves on my bed that said “lights out” – it’s like they knew I was coming!

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Slept four solid hours, getting up just before noon. There’s a small office building next to the W which has a Starbucks in it, and for anyone who knows me that was a huge plus. 11a coffee, reset the body clock a bit, and I was ready to go! I worked a few hours, then wandered the neighbourhood near the hotel until sunset, and then it was time to see what I could find to eat and drink. First, a few comments on the “worked a few hours.” The W room was great for working, with a large desk, lots of power outlets, and fast internet. Plus, the room had a bit of a view of the city when sitting at the desk so you didn’t feel quite so isolated. Definitely a good room for being productive on top of W’s usual attempts to be cool and hip.

First stop was the W Terrace, a small bar located outside on the balcony overlooking the street and courtyard. It was still quite warm and humid out, but it felt nice to be outside and enjoy my first Singha of the trip. Again, with the coffee table book, it’s like they knew I was coming…

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Jetlag was starting to catch up to me around 8pm, so I decided to just eat in the hotel. Headed to the Kitchen Table restaurant, which was supposed to have a really tasty make your own burger. I hadn’t had a burger in several weeks and it was sounding great, but Thailand probably wasn’t the best place to indulge. The squid ink bun was a bit on the chewy and almost stale side, the beef had a bit of a strange taste to it, but at least the fried egg, bacon, and havarti cheese were amazing…as was the little jar of asparagus bites.

…I almost felt like I was at Starbucks…yet another place that finds Jason incredibly hard to spell:

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Got back to my room, and it was a nice ice cold 18.2 degrees. The AC, lights, and pretty much everything were controlled by an iPad-like tablet, which was kind of a cool feature. More importantly, the AC got plenty cold for me to sleep:

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Woke up, and back to the Kitchen restaurant, where breakfast was included. Not sure if it was my corporate rate, or if it was because I was an SPG Platinum member, but it doesn’t matter. Even if you have to pay for this breakfast…DO IT. In my opinion, it’s pretty much the single best hotel breakfast I’ve had anywhere in the world. Large selection of fresh sliced fruit, eggs made to order, selection of cheeses, huge selection of pastries, multiple chinese options, multiple Thai options, Indian options, several different fresh squeezed juices, yogurts, etc, you get the idea.

For started, plate full of fresh fruit, salmon, cheese, a pastry, and an omelette…along with great coffee and a New York Times:

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Followed by some Dim Sum, a pain au chocolate, and some passionfruit yogurt:

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After breakfast, a little more work catching up on the day’s work back in DC, and then off to the Siam Paragon mall. I was feeling the need to walk around and get moving, but in the heat and humidity of Bangkok there’s only so much you can do outdoors.  The W is connected to the SkyTrain by a series of elevated walkways, and it’s very easy to get to. Less than a five minute walk. Once at the Siam Paragon, there was an elephant exhibit, being auctioned for elephant conservation. Punk Rock elephant:

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Then there was discoball elephant:

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After walking, grabbing some Starbucks to continue fighting jetlag, it was back to the W to collect my bags and head over to the next hotel. First, a wall of lights near the elevators taken from Bangkok’s famous TukTuks:

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The W had given me a 5p checkout, meaning I spent about 32 hours in total there. Overall, this is definitely somewhere I would consider on my next trip to Bangkok. I think the rooms were nicer than the Sheraton where I normally stay, but the location and common areas were a small step down. I think I would probably consider it a wash, and it would depend what I was looking for. Either way, I think I would be happy.

Called an Uber to take me over to the Peninsula (mainly to try out Uber and see how it worked in Bangkok) and it was a piece of cake and entirely reasonable. Check in was a little on the slow side, but when you’re coordinating a conference with 400+ rooms it’s understandable there’s a bit of procedural stuff that has to happen. That aside, however, the staff was fantastic, and there was definitely an air of refinement and luxury at the Peninsula that wasn’t present at the W. For starters, look at this view of the river from my room:

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Went for an evening walk around the local area, and the hotel had a large illuminated poster out front celebrating the King’s birthday:

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Headed to the hotel’s Thai restaurant – Thiptara – for dinner. Someone had canceled at the very last minute, so was given this table right next to the river with an amazing view:

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The restaurant had a highly recommended set menu, with what looked like several options for each course. Turned out, actually that you got a small helping of ALL the options. For example, the amazing appetizers…the shredded grapefruit salad was amazing:

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The whole meal was fantastic, but probably enough for two people. After waddling back to my room and collapsing, it was time to get up and compare the Peninsula’s breakfast to the W’s. Similarly impressed, and almost as large, it might be the second best hotel breakfast I’ve ever had. Seriously, nobody can do hotel breakfasts like the Thai. Another huge plate of fruits, pain au chocolate, and cheese:

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Back to my room to work, while looking out on the river:

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The one downside, in my opinion, to the Peninsula is it’s location. On the other side of the river, there’s not nearly as much within walking distance. It feels like a slightly quieter neighbourhood which is nice, but you need to take the Peninsula’s boat to the other side to get to the SkyTrain and main parts of the city. Again, not a problem, just less accessible for walking around and being casual. Because of this, I decided to give room service a try for lunch. The Pad Thai was to die for, probably the best I’ve ever had, and I finished every little bit. Similarly, the mango and sticky rice was fantastic…the orchid was a great touch too. All in all, a superb lunch:

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After lunch, I check out the Paribatra Lounge. I was hosting a cocktail event later in the week, and the decor in this lounge (according to what I’d seen online) really appealed to the aviation geek in me. First thing I saw, an old Thai Airways model on the ceiling:

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…and another:

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Look at those views from the 37th floor:

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Old Thai logos on the wall:

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View of one section of the lounge:

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Complete with old Breguet 14 control panel:

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Old air routes map on the wall:

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Engine mock-up in the entryway:

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Entryway:

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Little history of Thai’s Boeing 747-400:

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Can you tell that lounge impressed me? I had to hold my event there, and it was right at sunset. Fantastic event, and the staff of the Peninsula were super gracious hosts. Couldn’t have asked for a more special venue with amazing views and decor.

After a long week of work events, decided to cap it off by repeating the amazing room service meal I’d had earlier in the week. Wasn’t at all disappointed with the second go-around of Pad Thai:

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Close-up of mango and sticky rice with super sweet condensed coconut milk:

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Final thoughts – the Peninsula was in a league of its own as far as class and professionalism go. If you’re looking to impress people, and host an amazing event, I don’t think anyone could do a better job. Everything about the hotel was perfect, things ran like clockwork, and they anticipated everything I needed all week without ever having to ask. I’m not sure it would be my first choice, as a tourist, however, mainly because of the location. If I wanted a spa and relax vacation, however, I might consider it. But for an active city and siteseeing vacation there are better options in Bangkok – unless having the pampering of an old-school slightly formal hotel is something that’s important to you.

I was happy to have discovered two more hotel options in Bangkok that were excellent and that I would return to without a second thought. This makes probably 10+ hotels I’ve stayed at in Bangkok now, and never once have I had even a remotely bad experience. It’s really hard to go wrong in this town!

Feb 092016
 

After a very productive week of meetings, it was time to head back to the airport for the long trek back to DC. Of all the trips I’ve made to Thailand this was the first time I’d ever gone transatlantic, and this trip I was going transatlantic in both directions. Unexpected bonus of this was an early morning arrival in Bangkok (as opposed to the usual midnight) and a late afternoon departure, as opposed to the oh-dark-thirty.

Check-in was nice and easy at Thai’s Royal Silk area, and even the toilets were friendly:

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Since I had a long way to go until sleep – still another 8+ hours, I grabbed a Starbucks at the airport before exploring Thai’s rather sad excuse for a lounge. The main lounge was extremely crowded, very few power outlets, and the snacks were also pretty dire. Overall, it was way below the quality I remembered, and I hope this isn’t a sign of things to come. I actually left the lounge early to wander the airport I was so bored in there – even the internet was pretty slow.

At least there was a wat near my gate?

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Boarding was a few minutes late, and then like all flights to India it was a mad rush to the door. I’ve gotten pretty good at holding my own, definitely a trait I’ve learned from my travels in India, China, and Africa. If you don’t look out for yourself in a crowd, nobody else is going to! Once safely aboard, it was a nice empty (maybe 50% full) business class cabin tonight, unlike the flight over. Not only was I spared sitting next to Typhoid Mary again, but I had a whole row of three seats to myself in business!

Thai Airways flight 315
Bangkok, Thailand (BKK) to Delhi, India (DEL)
Depart 20:00, Arrive 23:00, Flight Time: 4:30
Boeing 777-200, Registration HS-TKF, Manufactured 2000, Seat 14D

All three seats…just for me and my bags!

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Side view of the two window seats…unfortunately all the window pairs were full, but for a night flight it didn’t really matter.

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Unlike the flight over, pre-departure bubbles were offer. Leads me to believe it was a customs issue that they wouldn’t open them in Delhi.

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Tonight’s dinner menu:

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a few almons and spring rolls to start – not on the menu – guess it was a change:

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Salmon and crab salad to start, along with a regular green salad and garlic bread…not bad, but not impressive either:

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The chicken penang curry…pretty good, but again nothing to write home about:

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Mini desserts and fruit…I’m not sure what’s with Thai’s fascination of serving everything (curry, desserts, fruits) in little cupcake tins:

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Stayed up this flight and caught up on a bit of work and tv, and arrival into Delhi was right on time. Immigration and transit security were a piece of cake this time, and the Austrian staff were expecting me. Austrian uses the same lounge United does, which was absolutely packed. There are something like 10+ lounges at Delhi for like 20 gates, yet they always all manage to be packed. I haven’t been able to figure out the logic behind it. I tried to go to the Lufthansa lounge, but it was too full ,and they weren’t letting Star Golds in. Finally found a seat in the United/Austrian one, and at least I found a magical snack:

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Boarding was right on time for my first longhaul flight on Austrian.

Austrian flight 34
Delhi, India (DEL) to Vienna, Austria (VIE)
Depart 02:15, Arrive 05:55, Flight Time: 8:10
Boeing 767-300ER, Registration OE-LAX, Manufactured 1992, Seat 3K

Tonight’s dinner menu. I didn’t get a picture of the breakfast menu, which was a card you filled out, along with if you wanted to be woken up for it. I decided to get as much sleep as possible, knowing there were plenty of options for food in the airport upon arrival.

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Tonight’s route of fight. I love westbound redeyes – by the time you depart you’re usually rather tired from the late hour, but when you arrive at 5-8a local time it’s usually around noon where you came from so your body feels rested and ready to go..

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Mixed nuts for a starter. I was pleased that despite being a 2am flight, a reasonably full meal was being served.

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“Potpourri of Salmon” starter…rather tasty:

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Chicken breast starter main. Extremely bland and unimaginative, but at the same time not bad. It just sort of…was. I’m more wondering how I got this picture at such an extreme angle!

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Passionfruit cheesecake and cheese. The cheese was delicious, but there wasn’t nearly enough of it. You can guess what happened when I asked for a second helping…yep…of course there was no more. Seriously, why is cheese the one thing they seem to never have extra of?

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On the positive side, after this relatively small dinner I passed out for a solid six hours, waking up only on final approach to Vienna. The crew had done a great job of serving breakfast to those who wanted it without waking those of us who wanted to sleep. Generally, for me, seat comfort and ability to sleep is the most important thing on longhaul flights, and in this regard Austrian did a great job. I was worried they would keep the cabin super hot as Lufthansa and Swiss tend to do, but no such problems this flight.

Landed right on time, though there was a bit of a line at immigration and at security, which didn’t leave much if any time for the lounge. No big deal – the next flight was a short one and I figured I would doze on it anyways.

Austrian flight 561
Vienna, Austria (VIE) to Zurich, Switzerland (ZRH)
Depart 07:10, Arrive 08:40, Flight Time: 1:30
Airbus A320, Registration OE-LBQ, Manufactured 1999, Seat 4A

Fantastic view of sunrise after takeoff. Although they were crummy EuroBusiness seats, at least I had the whole row again.

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Rather strange breakfast panini, yogurt, and fruit. I pecked at it, but wasn’t worth more than a few bites.

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Landed in Zurich right on time, stayed in the Schengen Area of the airport to enjoy the Swiss lounge, and had a nice shower as well as a pretzel roll and a bit of cheese. The showers were actually a bit difficult to find, as they are in the business class part of the lounge and not the Senator side. Not a problem, however, and once found they were basic but solid. One note is that while the Senator side of the lounge was very crowded, the business class side was relatively empty.

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Walking to the gate, the airport was already ready for Christmas:

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Stopped to get one last Starbucks before boarding, at what is one of the most expensive Starbucks in the world. At seven francs for a venti Americano the only countries I recall being more expensive is Denmark. Hong Kong runs a close third, however. If anyone wants to help contribute to my Starbucks Index, feel free to send me the price of a Grande Drip/Filter Coffee in your city including tax.

Despite telling them my name was François to try and make things easier, they still managed to stuff it up. Should have gone with something German, but that would have just confused them since I didn’t speak German.

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Boarding for United was the usual cattle call, and every seat in business was taken today.

United flight 53
Zurich, Switzerland (ZRH) to Washington DC, Dulles (IAD)
Depart 11:35, Arrive 15:15, Flight Time: 9:40
Boeing 767-400, Registration N77066, Manufactured 2002, Seat 1D

Oscar Cliquot, 2014, verre plastique:

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Today’s menu:

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Cashews from Oscar’s Split Cashew Farm:

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…but hey, garlic bread, with plentiful replenishments. Yay!

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Yes, this is an appetizer. One shrimp and small piece of salmon, hidden amongst greenery:

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What WAS I thinking ordering the beef…

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I’ve seen shoe leather that was less tough. Lesson learned today: never again with the beef on United. Never again.

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Cheese was an improvement, mainly because they had plenty of the sweet biscuits I like with it:

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Sundae, with caramel and cherries. The usual three when asked for “cherries.”

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Napped a little bit, watched lots of tv, and all in all generic United transatlantic daytime flight. The arrival snack was a very nice change, with a decent serving of fruit that was still juicy, meat, and cheeses. Probably one of the better pre-arrival United snacks I’ve had. Much better than those super sad tea sandwiches they serve out of London. I really wish they’d do something about the rather sad and cheap chocolates for a sweet, however.

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Another trip in the books, next up, I’ll write a bit about the hotels in Bangkok.

Feb 082016
 

When I found out I was headed to Bangkok for work, I had a bit of a dilemma. Ever since United stopped serving Bangkok, there are very few good options to get there with a United ticket. You can fly to Hong Kong and connect to from there, but that means the 747s or 777s, with their awful seating. I mean, seriously, who doesn’t have all-aisle access seating. Plus, this option was significantly more expensive than fares we were getting on Korean and Air China…which were non-starters since I still had lots of elite qualifying dollars to earn with just a month left in 2015.

Eventually, I remembered there were super cheap business fares to India, and found an Air Canada option via Toronto with United flight numbers, meaning United would ticket it. Combine this with a cheapish Delhi to Bangkok ticket, and I was in business. On the way back, the flights that worked best timewise out of India ended up being on Austrian to Vienna and on to Zurich, with a connection to United there. Tickets sorted, premier qualifying dollars in the bag, it was time for a few new experiences – Air Canada longhaul, on a 787 nonetheless, and Austrian longhaul.

Slept in a bit the day of the flight, then headed to DCA. The Air Canada agents at DCA are pretty terrible. I think they might be outsourced, but they really have no clue about Star Alliance benefits, there’s no lounge at all – nor is there a restaurant voucher/credit – and it’s overall a pretty miserable operation. Since I was on two separate tickets, she didn’t want to check me in without a visa for India. I showed her one on an expired passport, and she refused to accept that as valid, even though it’s just fine with India. Then, I showed her an expired visa in a current passport, and not seeing the date she was good with that. Seriously WTF.

Fortunately, the A Gates at DCA have a couple new restaurant options with iPad ordering, which is pretty slick. Had a small lunch, and soon it was time for the short flight up to Toronto.

Air Canada flight 7615, Operated by Sky Regional
Washington, National (DCA) to Toronto, Ontario (YYZ)
Depart 12:50, Arrive 14:15, Flight Time: 1:25
Embraer ERJ-175, Registration C-FEJL, Manufactured 2005, Seat 1A

I had been incredibly busy leading up to this trip, and hadn’t had any time to give thoughts to seats. By the time I did, the only seat left in business was 1A. Decent because you don’t have anyone reclining into you, but pretty poor from a legroom perspective. Whatever, it’s a short flight, so wasn’t a big deal. No pre-departure beverages offered, but a great view of the Pentagon on a clear day right after takeoff:

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Small cheese plate and nuts were offered as a snack with wine…and refills. Not bad service for a flight that was just over an hour!

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Toronto is a bit strange when making a US to International connection. In order to get to international departures, you still need to visit an immigration agent, but a different agent than if you were intending to enter Canada. Not sure what the point of this check is, since you’re merely in transit, but they do it. Satisfied I wasn’t up to no good, they let me into the international area, and the Salon Feuille d’érable – or Maple Leaf Lounge. Quite a good spread of food was out, so I had some tasty ravioli and the obligatory ceasar. I love the little maple leaf swizzle sticks:

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A few weeks after I had booked, my friend John in Ottawa (who has guest blogged here before) found out he had to go to Tokyo for work. Being a complete dork and majorly short on miles to requalify with Air Canada, he opted to join me all the way to Bangkok, continuing on from there to Tokyo the long way. Talk about a super out of the way routing! While I enjoyed my ceasar, he indulged his obsession with the Maple Leaf Lounge cookies, and we got a bit of work done. There were several other options on the buffet, and I was pretty impressed with the amount of food that was set out. You’d never see hot options like this in a United or American club, not to mention all the fresh side dishes. You’re lucky to get hummus and some cheese cubes.

What a great coincidence, however, that we even had to leave on the same days and could end up on the same flights. Fortunately, his upgrade even cleared at the gate and on top of that, the last open seat was the one across the aisle from us. The travel gods were definitely smiling on us!

Air Canada flight 70
Toronto, Ontario (YYZ) to Delhi, India (DEL)
Depart 20:35, Arrive 20:55 next day, Flight Time: 13:50
Boeing 787-9, Registration C-FNOH, Manufactured 2015, Seat 4A

Brand spanking new 787-9, delivered barely a month prior, which still had that new plane smell. Welcome aboard screen:

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Water AND sparkling water, along with a basic but nice amenity kit:

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The crew was super friendly, while at the same time being very professional and addressing people by name. What’s for dinner tonight? Sorry for the slightly blurry pics…must have been one too many ceasars:

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Goofy “we’re finally flying together” selfie:

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Air Canada’s super-progressive safety video. I think the translation is: “Hey honey, let’s see if that guy in Row 8 is on Grindr!” It looks like their only préoccupation is with each other… 😉

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Some horrible movie I watched. Looks like Air Canada has joined United and American in the cut-price split cashew camp:

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Mixed greens, bread on a plate, and super tasty tuna starter. Quite possibly the best starter I’ve ever had from a North American airline.

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I generally avoid fish on planes, but John had the sablefish. Based on the presentation, I’m pretty glad I skipped it:

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My chicken murgh was even less appetizing looking, but fortunately tasted much better than it looked. Note the sad, empty wine glass:

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Mini cheese and fruit plate…needed more cheese:

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Pre-packaged ice cream for dessert? Sad panda…definitely a let-down from the United sundae.

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John went with the chocolate fondant, which was definitely the better option:

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At this point, I passed out for nearly nine glorious hours. With all the work leading up to this trip I was running super short on sleep, so was great to just be able to pass out. This also marked my third 787 redeye, and third one where I slept more than nine hours. There must be something to the lower cabin altitude and higher humidity on the 787, because I sleep as well on them as I do at home, and better than on any other plane. Plus, Air Canada did a great job keeping the cabin temperature reasonable, which made sleeping much easier.

Normally transatlantics aren’t long enough that I’m hungry for breakfast, but in this case decided to give it a  go. The muffin was dry and I skipped it after one bite, as was the fruit unfortunately. However, the cottage cheese with the omelette was super tasty, especially with the red pepper relish. Not normally a big fan of eggs on planes, but it was a tasty combo!

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Landed in Delhi late evening, and transit was pretty simple. We had to wait maybe 30 minutes for the Air Canada representative to come to the transit counter, and they were confused and not expecting us because we were on different tickets into and out of Delhi. Eventually, they figured it out, and transfer security was a breeze. This was like the fifth time I had done it this year, so I’m sure knowing what to expect made the whole process a bit easier as well.

Off to the ITC Green lounge, with some tasty Indian nibbles, Diet Pepsi, and WiFi to catch up on email. A couple hours later, we headed down to the boarding gate. I had forgotten there was a Starbucks there, or I would have gone much earlier. Normally I’m the one whose name gets messed up, but when John said his name the very eager barrista said “OH! Like John Cena!” I guess he’s a wrestling fan…

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Our flight was about 30 minutes late for the ever dubious “operational reasons” but soon it was time to board. Bid John Cena a temporary farewell, as he was off to fend for himself amidst the cattle in back. Fortunately, I expected to be a bit more comfortable…

Thai Airways flight 316
Delhi, India (DEL) to Bangkok, Thailand (BKK)
Depart 00:15, Arrive 5:40, Flight Time: 3:55
Boeing 777-200, Registration HS-TKA, Manufactured 1998, Seat 12E

Nice welcome-aboard glass of tea:

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Unfortunately, it was not to be as comfortable as planned, since I was stuck in a middle seat. Thai 777s not only do not go flat in the seats, but they have middle seats as well. Gross. I was seated next to a guy with a Chinese passport who kept hacking up phlegm the entire flight, and didn’t speak enough English to understand when I asked him to cover his mouth. Even acting it out didn’t seem to help. Fortunately, he knew the expression JOHNNY WALKER DOUBLE and after 5 or 6 of those he passed out. Doesn’t change the fact that about 36 hours after landing in Bangkok I came down with a cold. Want to guess who’s responsible?

At least there was Veuve to make things a bit better:

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Menu was simple, but looked tasty:

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The salad and shrimp were pretty meh, but hey, can’t complain when you’re flying India to Thailand and get multiple servings of garlic bread, and Veuve refills!

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The chicken red curry was ok, but nothing special:

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The raspberry marscapone cake was also pretty underwhelming, but again, the Veuve helped:

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Landed in Bangkok about 30 minutes behind schedule. I wished John good luck with his connecting flight to Tokyo. I couldn’t imagine having another flight after this as it had already been nearly 24 hours in transit and I was absolutely wiped out. Not in the mood to deal with taxis or the Skytrain today, I opted for an AOT car to take me to my hotel. Up next was a super busy week of work events before heading home. I’ll do another review of the flights back home in another post, as well as one on the hotels I stayed at.

Jan 212013
 

Slept nearly 10 hrs, and woke up feeling even more like death than the night before.  Ugh!

Went to the Sheraton Executive lounge for the breakfast, where there was fresh-squeezed orange juice.  Fantastic.  I think I had 3 or 4 glasses, along with several espressos, and began to feel marginally functional.  Rather than deal with a cab, I decided to take the hotel shuttle to the airport for 10 TND, and be at least marginally more comfortable.

Check-in for Lufthansa at Tunis took an eternity – or at least it felt like that.  Waited in line for at least 15 minutes, and even then they could only check me in for the first segment to Frankfurt…and seats?  It was one of those old 1980s sticker maps where they peeled a sticker off a sheet with your seat assignment.  Once all the stickers were gone, there were no more seats.  Anyone have a clue why Tunis operates SO old school?   It’s as if they’re not connected to any global systems at all!

Through immigration and security, and into the TunisAir lounge which is used by Lufthansa.  First time in ages I’ve seen a lounge where smoking is permitted…ug.  Not what I needed with a horrid cold and congestion already.  Combine that with three or four sick people in the lounge who made me look like I was a rolemodel of health, and it wasn’t the recipe for the best time.  I was ready to get out of there!  The lounge did have a buffet and drinks (I did have one glass of wine…it kills germs, I swear) but I didn’t explore it much so can’t really comment on the quality.

Lufthansa Flight 1323
Tunis, Tunisia (TUN) to Frankfurt, Germany (FRA)
Depart 13:40, Arrive 16:25, Flight Time 2:45
Airbus A319, Registration D-AIQF, Manufactured 1991, Seat 2F

I honestly don’t remember this flight too much.  We boarded just 5 minutes before departure, and ended up leaving nearly 20 minutes late…getting into Frankfurt 20 minutes late.  This brought my connection down to barely an hour….totally doable, but definitely not optimal in Frankfurt.  There was a full meal offered with two meal choices, but I skipped it so can’t comment on it.  Seemed to be the pretty typical Lufthansa meal, nothing overly special.  I spent most of the flight dozing in and out and watching some tv on the iPad…just trying to get through it.

The one big disappointment upon landing in Frankfurt – although we were at a remote bus gate, there was no car transfer waiting for me.  I had to take a bus to the terminal, and use the regular security lines with everyone else.  I’m not complaining, but part of the reason I’d booked a first award was that being sick I wanted the absolute minimum time standing around and waiting, and wanted to be as comfortable as possible.  Waiting in a cold bus, and long hot security lines…not my idea of fun.  Service failure:  Lufthansa.

Got to the lounge in Frankfurt with about five minutes to use it, but that was enough time to get a few glasses of water and freshen up again before heading to the next flight.  The lounge agents were very apologetic, but nothing they could do about the missed transfer request at this point.

Lufthansa Flight 118
Frankfurt, Germany (FRA) to Munich, Germany (MUC)
Depart 18:00, Arrive 19:05, Flight Time 1:05
Airbus A320, Registration D-AIQK, Manufactured 1991, Seat 7F

For some reason, Lufthansa had blocked off nine rows for business on this flight, despite there only being 8 people total in business class.  Economy was pretty full, so no clue what they were thinking.  There was a small snack on this flight, but again, I skipped it and had only water so can’t really comment on it.  We arrived in Munich nearly 20 minutes early, and at an actual gate, so I had plenty of time to unwind in the lounge – over two hours!

The lounge was actually relatively full when I arrived just after 7pm, but it did thin out quite a bit by 9pm.  The lounge attendants couldn’t have been more wonderful.  I was blowing my nose a lot, and she actually brought me two small packs of kleenexes to take with me on the flight – that’s service!  Had several glasses of water, and couldn’t resist a couple glasses of champagne, otherwise just tried to relax and take it easy as much as possible.  Caught up on some stuff online, and before I knew it it was time to head to the gate and board.

Lufthansa Flight 730
Munich, Germany (MUC) to Hong Kong (HKG)
Depart 21:55, Arrive 16:05 Next Day, Flight Time 11:10
Airbus A340-600, Registration D-AIHU, Manufactured 2008, Seat 2K

This flight was absolutely wonderful.  That’s the only word I have for it.  First was only booked to 5 of 8 seats, including a mother and approx 8yo son in the first row…but he was perfectly behaved.  The minute I was seated, the pre-departure treats arrived!  Mmmm macadamia nuts and champagne.

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