777 | Jason Around the World

Washington to Mali…with a very unexpected reroute

Airports, Business Class, France, Mali-Mauritania, United Kingdom No Responses »

Jun 102016

I should be up front before talking about this trip. With so many easier ways to get to Mali, why in the world was I detouring via LaGuardia, Chicago, London, Accra, and Abidjan? Well, it all started with a fare Ian found last year from Accra-Chicago roundtrip in business class for barely $800. I was happy to use it one way and throw away the second half, but hey, I might still have countries in West Africa left by Memorial Day, so let’s book the return to Accra then and see if it’s useful.

We found great one-way fares from Accra to Bamako via Abidjan with Air Cote d’Ivoire, so that settled it. I had initially booked nonstop from DCA to Chicago with American as well but a change in times meant I could either have a barely one hour connection in Chicago, or over five hours. I figured if I was going to play the waiting around in airports game, I would book the connection for some extra miles. I gave myself three hours to connect in LaGuardia which should be plenty…even if things went pear shaped.

The night before, I did a same-day change on American’s website so I could get an hour of sleep. I would leave on the 1pm shuttle instead of the noon, take a slightly later LaGuardia to Chicago, and still have well over two hours for each connection. Seemed great.

Got to DCA which was shockingly empty, and had the most delightful TSA agent I’ve ever had. She was joking with kids and putting stickers on her, so I jokingly asked her why I didn’t get one. She was more than happy to please, and I enjoyed my Chateau le Hector in the Admirals Club and pondered a career change….

Then, It hit the fan. First a 30 minute delay on the shuttle. Then an hour, then 60 minutes. All the nonstops to O’Hare were completely sold out by this point, leaving me little alternative. Once the plane finally left LaGuardia they were estimating 1:11 to make the connection at LaGuardia which should be fine if nothing further went wrong. Which, of course it did. By the time we boarded and the door was closed, the connection was down to 42 minutes. Still doable, but, with the shuttle flights arriving in a different terminal from other American flights it would be extremely close.

American flight 2143
Washington, National (DCA) to New York, LaGuardia (LGA)
Depart 13:00, Arrive 14:24, Flight Time: 1:24
Embraer ERJ-190, Registration N952UW, Manufactured 2007, Seat 1D
Miles Flown Year-to-Date: 86,496
Lifetime Miles Flown: 2,276,021

Flight was a completely uneventful 40 minutes or so, and we pulled into the gate just a bit further behind schedule with 35 minutes to make my connection. I thought I was going to have to reclear security with the terminal change, but American is now operating a shuttle between the two terminals. Unfortunately, the shuttle was “experiencing radiator problems” and took nearly 20 minutes to show up. By the time I got to the gate, the door had closed five minutes early…and although the plane was still sitting at the gate I was offloaded. The ever so friendly agent told me to “go to customer service and they’ll rebook you.” Ugh. Instead, I called the Exec Platinum line, and got a super helpful agent who was able to put me on the next flight about two hours later.

Of course, this meant I was going to miss my BA flight to London. I had heard about the OneWorld protection even if you are on different tickets, and the super wonderful agent in the Admirals Club was more than happy to help. Given my Chicago-London-Accra ticket was BA flights but on Iberia ticket stock, she took a bit of time to figure it out, but fortunately the inbound London-Chicago a few months prior had been on American so they still held control of the ticket. Eventually, she had no trouble confirming me on the American nonstop to London at 22:20, however, despite there being eight seats open in first she couldn’t process an upgrade to first with a systemwide because it was under gate control. Oh well, with eight seats it should be a piece of cake…right?

New flight left right on time, leaving me nearly an hour and 40 minutes to connect at O’Hare…maybe…

American flight 359
New York, LaGuardia (LGA) to Chicago, O’Hare (ORD)
Depart 18:55, Arrive 20:43, Flight Time: 2:48
Boeing 737-800, Registration N948NN, Manufactured 2014, Seat 6B
Miles Flown Year-to-Date: 87,229
Lifetime Miles Flown: 2,276,754

Mixed nuts and drinks were served right after takeoff…I really like how AA’s mixed nuts have a few pecans and pistachios thrown in:

I went for the chicken main (forget what the other option was – some sort of pasta I think) which was pretty good. I went for the pretzel roll instead of the bland “risotto” for my carbs, and with the chocolate chip cookie I was preparing for my overnight carb coma well:

Then, we landed. See, it’s 20:45…tons of time to make my 22:20 flight…in theory…

See those storms? Apparently we were the last flight in before O’Hare went on a total ground stop. Yet, we couldn’t get a gate, because there was another aircraft at our gate and nothing was moving due to the weather. Nearly an 30 minutes later at 9:15 we were still sitting on the ramp. The pilot was fantastic, updating us every five minutes on what was going on with our gate. However, his announcements got progressively more and more bizarre as he got frustrated. Eventually, around 21:40 he told us “in my 25+ years with this airline I’ve never seen such a shameful performance by this airport. The ground control is fighting with the tower now, and as a result nothing is moving.”

Finally, around 10:10pm after nearly 90 minutes on the ground (and tweets to American asking when the passenger bill of rights kicked in) we finally arrived at a gate. Flight attendants and the pilot were great the whole time, and it showed – despite such a long delay there were no angry passengers, and everyone was calm. It’s amazing what communication can do.

I had 10 minutes to make my flight which still showed on time, and I sprinted across the terminal. On the way, I popped into the Admirals Club and asked if they could call the gate. They did so, and found out boarding had just gotten underway. Yay, I would make the flight but BOO, my now 80 minute connection at Heathrow was going to be messy.

Got to the gate, and asked the agent at the counter if she could process the upgrade to first please. “Oh I’m sorry, first is completely full.” I asked here how suddenly in the last 15 minutes eight people had been added to the upgrade list and cleared. “That’s confidential – please take your assigned seat.” I smelled shenanigans and demanded politely to speak to a supervisor. I had to wait a couple of minutes to get a supervisor, and explained the whole situation. She apologized at how the agent had handled it, and with a few keystrokes punched out a new first boarding pass for me. She then went the extra mile and escorted me onto the plane…so she could boot the nonrev already sitting in that seat back to economy. Awkward!

American flight 98
Chicago, O’Hare (ORD) to London, Heathrow (LHR)
Depart 22:20, Arrive 12:05, Flight Time: 7:45
Boeing 777-200, Registration N775NN, Manufactured 1999, Seat 4J
Miles Flown Year-to-Date: 91,182
Lifetime Miles Flown: 2,280,707

Boarding took forever, and eventually my connection in London was showing only 20 minutes to make it. I was praying for tailwinds. Then, it got to 10 minutes, and I rang my call button to tell the FA I was getting off and asking to be rebooked since I would misconnect and would rather be stuck overnight in Chicago than London. “Oh, you can’t…we’re closing the door now. Plus, I’m sure you’re wrong about your connection time. ‘They’ never would have given you an 80 minute connection to start with.”

Then, she went back to the galley, right behind my seat, and her colleague asked her “what that was all about.” “Oh, he’s full of shit. He thinks he knows more about flight times than we do.”

I was floored.

The only upside to this whole thing…service was polite, friendly, and warm for the duration of the flight. Thank God I somehow managed to not let it linger and get threatened with arrest by a flight attendant who was clearly having a bad day. Somewhere during the whole boarding, at least I got a pre-departure champagne in a non-plastic glass. Are you listening United???

Psst, American, the 1980s called…they want their inflight entertainment system back:

Shortly after takeoff more mixed nuts, and a very generous pour of red wine:

Salmon starter, which was still covered in little ice chips. Apparently it hadn’t been completely thawed out….PASS.

It’s hard to make a memorable salad in flight, but this one was really good! Creamy dressing, spinach, blue cheese, and strawberries. I have to say, both this salad and the one I had in transcon first from Miami to LA were really good. Score one for AA in the salad department!

I couldn’t resist trying the turkey, since I’m pretty sure I’ve never seen that on a plane before. It was a breaded cutlet with an extremely sweet sour cherry sauce on it. It was edible, but a bit too weird for my tastes. Plus, notice the empty wine glass…

Apparently, they had “forgotten” to load the cheese course, so I had a sundae with butterscotch. It was a nice change from the chocolate, caramel, and strawberry gloop choices you get on United:

The menus:

The agents were kind enough to let me sleep until barely 10 minutes before touchdown, so I got a solid 5+ hours and was ready for the sprint to the gate. According to the app we had made up more time en route, and I now had 35 minutes to make my connection.

The first sign of trouble was when I got off the plane and there were several agents there asking about connections. I told them Ghana, and the lady said “ohhhhhhhh…..YOU need to talk to him” and handed me over to her colleague. Apparently I had “already missed my flight” (how? I still have 35 minutes) and that had rebooked me to Ghana…on Kenya Airways via Nairobi…in economy arriving nearly 16 hours late. Um, no.

Sensing this agent had no power at all, I thanked him and headed for the transfer desk. The agents at the transfer desk were equally unhelpful, but finally agreed to ask BA if they would please put me back on the flight since the flight hadn’t even started boarding yet! Nope, completely full now according to BA, so no way to get on it. I kept pressing the issue, and no dice, BA insisted there was no way to put me back on the flight regardless if it hadn’t even started boarding. AA had offloaded me and reticketed me proactively, so they had to solve it. I would have had no trouble at all making the flight…and was texting Ian the whole time who was in the gate area. Why couldn’t AA let me take the risk of the 15 minute connection, and rebook me IF I miss it. Now, I was screwed.

The agents at the transfer desk refused to offer me anything beyond the Kenya Airlines option, even when I explained I had a connection the next day to Bamako, and finally, for the second time in 12 hours, I had to speak to a supervisor. “Why don’t you clear security and go to the Admirals Club? You’ll find a supervisor there.”

I did as suggested, security took maybe five minutes, and I explained the situation to the lady at the front desk of the Admirals Club. She was super understanding, and suggested I take a seat and she would get someone from Premium Services to come find me. The gentleman arrived about 10 minutes later, and I walked him through the whole chain of tickets and events. He asked what he could do to get a satisfactory outcome. He sat with me patiently as I got out ExpertFlyer and looked for options.

The only way to get to Mali on time now would be to fly straight there. There was no way to get to Accra in time to make my connection. I found just two seats left on Air France the next day direct from Paris to Bamako. I told him the only options would be to (1) send me straight to Bamako the next day on Air France or (2) return me home and I’ll try this trip again at another stage.

He assured me he would be happy to send me back to the US – either JFK or ORD and on to DCA…my choice…in first class either same day or the next day. That would be no problem at all. He said there was a chance he could get one of those last two seats on Air France, so why don’t I enjoy something to eat and drink while he worked on it. I finally got my cheese!

Miracle of miracles, he came back about 30 minutes later…Air France was confirmed and ticketed! He offered a hotel and meal vouchers at Heathrow, but instead I opted to get a Heathrow Express ticket and go into the city and see friends. Not much to tell about here – it was early evening by the time I got downtown. Had a nice dinner with a friend and then met others for drinks…and ended up staying out much later than I should.

So, let’s pick this up where it gets interesting again. The flights.

Air France flight 1581
London, Heathrow (LHR) to Paris, Charles de Gaulle (CDG)
Depart 12:10, Arrive 14:30, Flight Time: 1:20
Airbus A320, Registration F-GKXS, Manufactured 2009, Seat 5D
Miles Flown Year-to-Date: 91,398
Lifetime Miles Flown: 2,280,923

The irony of this flight is it was across the hall from the gate where I had flown London to Abu Dhabi in Etihad Apartments exactly two weeks prior. I never transit T4 at Heathrow, and here I was at two gates right next to each other in two weeks. Funny how it happens!

This flight was a hot mess. There was clearly a large family who had been in London on a shopping trip as a man, what looked to be his teen son – complete with Gucci embroidered velvet jacket – and 11 women boarded. The 11 women, two adults and nine teens/children were all sitting in business (which was completely full) and the two men were in economy. That’s when I felt a tapping on my shoulder. It was the adult who it turns out was in the bulkhead seat right behind me in coach…”will you take my seat please?” and handed me a 100 euro note. Uhhh…it’s a 40 minute flight, the seats are exactly the same…so, um, sure?

I moved one row back, and the flight attendant came up and asked me what was going on. I explained to him, and he laughed, and said “I’ll bring you your meal and drinks anyways.” Easiest 100 euros I’ve made! I had been on this same route with BA two weeks prior, and I have to say the two products were neck and neck. BA’s meal was maybe slightly better, but who needs a meal on a 40 minute flight. Both were very generous with the champagne.

Despite ATC holds around Paris, I still had enough time to enjoy the lounge a bit before boarding my connecting flight to Mali:

What could be more french than wine and cheese with some Evian in the lounge?

Air France flight 386
Paris, Charles de Gaulle (CDG) to Bamako, Mali (BKO)
Depart 16:30, Arrive 20:20, Flight Time: 5:50
Airbus A340-300, Registration F-GLZK, Manufactured 1997, Seat 6E
Miles Flown Year-to-Date: 93,982
Lifetime Miles Flown: 2,283,507

I was excited to be flying Air France again. My first experience had been five months prior and I really had enjoyed it, so I looked forward to seeing if those two flights were the rule or the exception. PDB champagne. Real champagne. None of that US airline sparkling grape nonsense:

The menu looked super:

Amuse bouche…smoked salmon and cream with some crackers. Maybe the crackers weren’t, en francais, “super classy” but it was nice to have a change from mixed nuts:

Mmmmm fois gras and smoked cod on panna cotta:

The cod with smoked salmon and parmesan crumble with chili pepper was out of this world. Maybe my favourite airline entree of all time…and I feel like I said the same thing a few months prior on Air France. Apparently, nobody can do gourmet cooking like Air France in business class. Plus, look at those cheeses!

…and not just one, but four mini desserts! YUM!

Overall, Air France hit another home run with me. So much so that I’m actively trying to find a way to try their first class product now. Their seats may be a bit behind the times, but the food and service on all three medium haul flights was outstanding!

Unfortunately, my first longhaul American experience was a shambles both on the ground and in flight. If not for the amazing staff at the Heathrow Admirals club I would have been left with an extremely bitter taste in my mouth. Now, to start fighting American for the 600 Euros in delay compensation I’m due and for credit on the missed Heathrow-Accra flight.

Next up…Mali!

Washington DC, National to Nadi, Fiji with American Airlines and Fiji Airways in business class

Airports, Business Class, Fiji, First Class, Tuvalu 2016 3 Responses »

May 052016

The last six months of work had been incredibly busy, some of the longest weeks I’d ever worked. That was combined with planning the end of my plans to visit every country, which was really two parts logistically: first, how to get to the remaining countries and when, and secondly beginning to organize the final country party for family and friends.

I knew the hardest of the countries remaining would be Tuvalu, and for that reason knew that when time allowed it was the one to finish first. Flights to Tuvalu only go three times a week, on Tuesdays, Thursdays, and Saturdays. I decided it was best to do at the beginning of my trip, because if anything went wrong I would have the rest of the trip to keep trying. So, the plan was set. Fly from Fiji to Tuvalu on a Tuesday, inshallah, and return on Thursday. If something went wrong, I would try Thursday, return Saturday.

With those plans, I planned to arrive in Fiji on a Sunday (to give a cushion on the front side) and fly out on a Sunday – leaving me two real chances to get to Tuvalu. If those plans went tits up, I had a full extra week on the trip that I could start changing. However, should things go right, what should I do with Sunday to Sunday the second week? With American miles about to be devalued them, I found a way to redeem them for three of the coolest OneWorld experiences out there: Cathay Pacific First Class, Etihad First Class, and the Etihad Apartments.

Of course, just over a week before the trip began Fiji Airways eliminated the Saturday flight to Tuvalu – so there was no reason to stick around until Sunday. I replanned the back-end of Tuvalu, and planned to leave Fiji on Friday – giving me two extra days. That gave me a chance to go to Sydney, and then use some miles for a Thai Airways First award from Sydney to Hong Kong. I was really hoping this time Tuvalu would go much smoother, so that I could take all these awesome flights I had planned.

The day of the trip finally dawned, and I worked a half day before a leisurely trip to DCA for the initial flight. Short stop by the Admirals Club for some water and snacks:

Also had a perfect view of my plane for the first flight from the lounge:

Then, it was time to fly!

American flight 1533
Washington, DC, National (DCA) to Miami, Florida (MIA)
Depart 12:55, Arrive 15:34, Flight Time: 2:39
Boeing 737-800, Registration N931NN, Manufactured 2013, Seat 5E
Miles Flown Year-to-Date: 52,330
Lifetime Miles Flown: 2,241,855

Pre-departure beverages were offered and I took a glass of water. Shortly before departure, the seat beside me was still empty, and someone was beckoned up from economy as a last-minute upgrade. We ended up chatting a bit, and it turned out to be someone I had chatted with online before in a frequent flier group. What are the odds!

Lunch service began with mixed nuts, featuring cashews from Smisek’s Split-Cashew farm and a passable glass of red wine:

Choice for lunch was a cold bbq chicken salad or lentil chili. I don’t think lentils or chili have any plane on a plane, and I’m opposed to airlines and their desire to push “brown meals” on us where the plate has no colour at all, so I went with the chicken salad. Perfect temperature, crisp lettuce, overall not bad fora $5 domestic meal!

Since this was vacation – and I left my work laptop at home to prove it, I even took the chocolate chip cookie when offered for dessert. It went perfectly with another glass of red:

Other than that, perfectly boring flight and we arrived a few minutes early. I had just over an hour connection in Miami, and fortunately not only were my gates only a one minute walk apart but they were separated by the AmEx Centurion Lounge! Just enough time to stop in for a glass…or two…of Veuve…

Then, it was time to board my connection to LA.

American flight 275
Miami, Florida (MIA) to Los Angeles, California (LAX)
Depart 17:00, Arrive 19:34, Flight Time: 5:34
Boeing 777-300ER, Registration N726AN, Manufactured 2013, Seat 1J
Miles Flown Year-to-Date: 54,672
Lifetime Miles Flown: 2,244,197

This was my first time on American’s 777-300ER, and the business seats were pretty impressive. The flight had been showing sold out in first for weeks, so I had no hope of my upgrade clearing. Once I saw this seat, however, I didn’t feel too bad about it:

Then, a full 20 minutes before departure, I noticed on the app my upgrade had supposedly cleared. This was too good to be true…I fully expected some sort of shenanigans where the app showed it but it wasn’t for real…but sure enough five minutes later the agent came on board with my new boarding pass for 1J! This trip was off to a fantastic start!

So, what’s to eat tonight?

This is where things got disappointing. Apparently, they had only loaded eight meals, and I got last choice because my name wasn’t on their original manifest. I decided not to push too hard (not knowing the formal “rules” for meal order in American first) and ended up with the chicken which was far from my first choice.

Three wine choices were on offer tonight, and I went with the Malbec which was reasonably good…and another serving of mixed nuts:

The duck starter was decent, but far from memorable:

I asked for the balsamic with the salad, but the flight attendant insisted on bringing me a side of the Fuji apple dressing as well. He was absolutely correct, and it was a great combo…one of the better in-flight salads I can remember:

The chicken was…well…chicken, and rather unmemorable as was the completely flavourless polenta. Honestly, the broccoli was the best part of the main:

The caramelized pecan and caramel sundae, however, was fantastic:

At that point…I passed out for a nearly three hour in-flight nap thanks to the comfy lie flat seats. I woke up to find not one but TWO chocolate chip cookies waiting for me. Not wanting to be rude, I of course had a few nibbles:

Landing in LA was right on time, and I stopped by the American First lounge for a bit since I had a long connection. A bit nicer than an Admirals Club, but far from impressive or of international airline standard. After catching up on emails I headed over to the Tom Bradley (TBIT) International Terminal to catch my Fiji Airways flight. Thank God the connector between American’s terminal and the TBIT had opened a few weeks earlier, because from the connector you can see how awful the security line was tonight. Thanks TSA!

I stopped in the Fiji Airways lounge for 5 minutes just to check it out, and it was rather crowded and unremarkable. The coolest part is it had an outside balcony that you could sit on which overlooked the terminal.

Shockingly, boarding for my Fiji Airways flight to Nadi was right on time!

Fiji Airways flight 811
Los Angeles, California (LAX) to Nadi, Fiji
Depart 23:30, Arrive 05:50 +2 days, Flight Time: 11:20
Airbus A330-200, Registration DQ-FJT, Manufactured 2013, Seat 2D
Miles Flown Year-to-Date: 60,191
Lifetime Miles Flown: 2,249,716

There were only two empty seats in business tonight, and I had the good fortune to have the seat next to me empty tonight. Sparkling wine, warm towels, and amenity kits were offered. The amenity kids were rather sad, and a cool towel would have been nice, but overall not bad:

Tonight’s route of flight:

The menu had a fun cover…it seems due to the late departure we had the “light menu” tonight:

Not bad for a light meal:

Tick the box breakfast orders:

The starter was odd and looked and smelled like it had been sitting around a while, so I gave it a pass. Anything with seafood and cream/mayo sauces that looks suspicious gets instantly avoided on planes by me:

Now THAT is a substantial piece of beef on the salad. Yes, it was way overcooked for my taste, but extremely nicely spiced with a pepper rub. Plus, a whole bowl of cheese. For a “light meal” this was pretty darn good!

The cheesecake for dessert was also quite good:

With that, I passed out for a relatively solid eight hours of sleep. Yes, the seat was sloped lie flat, but I managed to sleep pretty decently despite that. Plus, I always manage to sleep really well on westbound redeyes due to the fact I’m usually exhausted upon boarding. Fortunately, I woke up about 75 minutes out of Nadi with just enough time for breakfast.

Quite the impressive breakfast, and the raisin bran and omelette were exactly what sounded good to me:

With that said, I was in Nadi right on time and ready to unwind for 48 hours before heading to Tuvalu. Overall, Fiji Airways did a nice job of redeeming themselves in my eyes. Sure, the product was a bit dated, but I guess it’s all about expectations. My expectations were relatively low, and thus exceeded on this flight. Food was solid and substantial, crew was the Fijian version of United’s Old Longhaul Grannies, but nice and sweet, and most importantly the cabin was kept nice and cool. I had another longhaul Fiji A330 flight coming up on this trip to Sydney, and now I was looking forward to it. Sure, they’re no Cathay Pacific or Singapore, but they’re also not priced the same. Overall, a solid performance.

Now, bring on some relaxation in Fiji!

Bangkok to DC on Thai Airways, Austrian, and United in Business

Airports, Austria, Business Class, Flights, Switzerland, Thailand, Thailand 2015 No Responses »

Feb 092016

After a very productive week of meetings, it was time to head back to the airport for the long trek back to DC. Of all the trips I’ve made to Thailand this was the first time I’d ever gone transatlantic, and this trip I was going transatlantic in both directions. Unexpected bonus of this was an early morning arrival in Bangkok (as opposed to the usual midnight) and a late afternoon departure, as opposed to the oh-dark-thirty.

Check-in was nice and easy at Thai’s Royal Silk area, and even the toilets were friendly:

Since I had a long way to go until sleep – still another 8+ hours, I grabbed a Starbucks at the airport before exploring Thai’s rather sad excuse for a lounge. The main lounge was extremely crowded, very few power outlets, and the snacks were also pretty dire. Overall, it was way below the quality I remembered, and I hope this isn’t a sign of things to come. I actually left the lounge early to wander the airport I was so bored in there – even the internet was pretty slow.

At least there was a wat near my gate?

Boarding was a few minutes late, and then like all flights to India it was a mad rush to the door. I’ve gotten pretty good at holding my own, definitely a trait I’ve learned from my travels in India, China, and Africa. If you don’t look out for yourself in a crowd, nobody else is going to! Once safely aboard, it was a nice empty (maybe 50% full) business class cabin tonight, unlike the flight over. Not only was I spared sitting next to Typhoid Mary again, but I had a whole row of three seats to myself in business!

Thai Airways flight 315
Bangkok, Thailand (BKK) to Delhi, India (DEL)
Depart 20:00, Arrive 23:00, Flight Time: 4:30
Boeing 777-200, Registration HS-TKF, Manufactured 2000, Seat 14D

All three seats…just for me and my bags!

Side view of the two window seats…unfortunately all the window pairs were full, but for a night flight it didn’t really matter.

Unlike the flight over, pre-departure bubbles were offer. Leads me to believe it was a customs issue that they wouldn’t open them in Delhi.

Tonight’s dinner menu:

a few almons and spring rolls to start – not on the menu – guess it was a change:

Salmon and crab salad to start, along with a regular green salad and garlic bread…not bad, but not impressive either:

The chicken penang curry…pretty good, but again nothing to write home about:

Mini desserts and fruit…I’m not sure what’s with Thai’s fascination of serving everything (curry, desserts, fruits) in little cupcake tins:

Stayed up this flight and caught up on a bit of work and tv, and arrival into Delhi was right on time. Immigration and transit security were a piece of cake this time, and the Austrian staff were expecting me. Austrian uses the same lounge United does, which was absolutely packed. There are something like 10+ lounges at Delhi for like 20 gates, yet they always all manage to be packed. I haven’t been able to figure out the logic behind it. I tried to go to the Lufthansa lounge, but it was too full ,and they weren’t letting Star Golds in. Finally found a seat in the United/Austrian one, and at least I found a magical snack:

Boarding was right on time for my first longhaul flight on Austrian.

Austrian flight 34
Delhi, India (DEL) to Vienna, Austria (VIE)
Depart 02:15, Arrive 05:55, Flight Time: 8:10
Boeing 767-300ER, Registration OE-LAX, Manufactured 1992, Seat 3K

Tonight’s dinner menu. I didn’t get a picture of the breakfast menu, which was a card you filled out, along with if you wanted to be woken up for it. I decided to get as much sleep as possible, knowing there were plenty of options for food in the airport upon arrival.

Tonight’s route of fight. I love westbound redeyes – by the time you depart you’re usually rather tired from the late hour, but when you arrive at 5-8a local time it’s usually around noon where you came from so your body feels rested and ready to go..

Mixed nuts for a starter. I was pleased that despite being a 2am flight, a reasonably full meal was being served.

“Potpourri of Salmon” starter…rather tasty:

Chicken breast starter main. Extremely bland and unimaginative, but at the same time not bad. It just sort of…was. I’m more wondering how I got this picture at such an extreme angle!

Passionfruit cheesecake and cheese. The cheese was delicious, but there wasn’t nearly enough of it. You can guess what happened when I asked for a second helping…yep…of course there was no more. Seriously, why is cheese the one thing they seem to never have extra of?

On the positive side, after this relatively small dinner I passed out for a solid six hours, waking up only on final approach to Vienna. The crew had done a great job of serving breakfast to those who wanted it without waking those of us who wanted to sleep. Generally, for me, seat comfort and ability to sleep is the most important thing on longhaul flights, and in this regard Austrian did a great job. I was worried they would keep the cabin super hot as Lufthansa and Swiss tend to do, but no such problems this flight.

Landed right on time, though there was a bit of a line at immigration and at security, which didn’t leave much if any time for the lounge. No big deal – the next flight was a short one and I figured I would doze on it anyways.

Austrian flight 561
Vienna, Austria (VIE) to Zurich, Switzerland (ZRH)
Depart 07:10, Arrive 08:40, Flight Time: 1:30
Airbus A320, Registration OE-LBQ, Manufactured 1999, Seat 4A

Fantastic view of sunrise after takeoff. Although they were crummy EuroBusiness seats, at least I had the whole row again.

Rather strange breakfast panini, yogurt, and fruit. I pecked at it, but wasn’t worth more than a few bites.

Landed in Zurich right on time, stayed in the Schengen Area of the airport to enjoy the Swiss lounge, and had a nice shower as well as a pretzel roll and a bit of cheese. The showers were actually a bit difficult to find, as they are in the business class part of the lounge and not the Senator side. Not a problem, however, and once found they were basic but solid. One note is that while the Senator side of the lounge was very crowded, the business class side was relatively empty.

Walking to the gate, the airport was already ready for Christmas:

Stopped to get one last Starbucks before boarding, at what is one of the most expensive Starbucks in the world. At seven francs for a venti Americano the only countries I recall being more expensive is Denmark. Hong Kong runs a close third, however. If anyone wants to help contribute to my Starbucks Index, feel free to send me the price of a Grande Drip/Filter Coffee in your city including tax.

Despite telling them my name was François to try and make things easier, they still managed to stuff it up. Should have gone with something German, but that would have just confused them since I didn’t speak German.

Boarding for United was the usual cattle call, and every seat in business was taken today.

United flight 53
Zurich, Switzerland (ZRH) to Washington DC, Dulles (IAD)
Depart 11:35, Arrive 15:15, Flight Time: 9:40
Boeing 767-400, Registration N77066, Manufactured 2002, Seat 1D

Oscar Cliquot, 2014, verre plastique:

Today’s menu:

Cashews from Oscar’s Split Cashew Farm:

…but hey, garlic bread, with plentiful replenishments. Yay!

Yes, this is an appetizer. One shrimp and small piece of salmon, hidden amongst greenery:

What WAS I thinking ordering the beef…

I’ve seen shoe leather that was less tough. Lesson learned today: never again with the beef on United. Never again.

Cheese was an improvement, mainly because they had plenty of the sweet biscuits I like with it:

Sundae, with caramel and cherries. The usual three when asked for “cherries.”

Napped a little bit, watched lots of tv, and all in all generic United transatlantic daytime flight. The arrival snack was a very nice change, with a decent serving of fruit that was still juicy, meat, and cheeses. Probably one of the better pre-arrival United snacks I’ve had. Much better than those super sad tea sandwiches they serve out of London. I really wish they’d do something about the rather sad and cheap chocolates for a sweet, however.

Another trip in the books, next up, I’ll write a bit about the hotels in Bangkok.

DC to Bangkok with Air Canada and Thai in business class

Airports, Business Class, Canada, Flights, India, Thailand, Thailand 2015 2 Responses »

Feb 082016

When I found out I was headed to Bangkok for work, I had a bit of a dilemma. Ever since United stopped serving Bangkok, there are very few good options to get there with a United ticket. You can fly to Hong Kong and connect to from there, but that means the 747s or 777s, with their awful seating. I mean, seriously, who doesn’t have all-aisle access seating. Plus, this option was significantly more expensive than fares we were getting on Korean and Air China…which were non-starters since I still had lots of elite qualifying dollars to earn with just a month left in 2015.

Eventually, I remembered there were super cheap business fares to India, and found an Air Canada option via Toronto with United flight numbers, meaning United would ticket it. Combine this with a cheapish Delhi to Bangkok ticket, and I was in business. On the way back, the flights that worked best timewise out of India ended up being on Austrian to Vienna and on to Zurich, with a connection to United there. Tickets sorted, premier qualifying dollars in the bag, it was time for a few new experiences – Air Canada longhaul, on a 787 nonetheless, and Austrian longhaul.

Slept in a bit the day of the flight, then headed to DCA. The Air Canada agents at DCA are pretty terrible. I think they might be outsourced, but they really have no clue about Star Alliance benefits, there’s no lounge at all – nor is there a restaurant voucher/credit – and it’s overall a pretty miserable operation. Since I was on two separate tickets, she didn’t want to check me in without a visa for India. I showed her one on an expired passport, and she refused to accept that as valid, even though it’s just fine with India. Then, I showed her an expired visa in a current passport, and not seeing the date she was good with that. Seriously WTF.

Fortunately, the A Gates at DCA have a couple new restaurant options with iPad ordering, which is pretty slick. Had a small lunch, and soon it was time for the short flight up to Toronto.

Air Canada flight 7615, Operated by Sky Regional
Washington, National (DCA) to Toronto, Ontario (YYZ)
Depart 12:50, Arrive 14:15, Flight Time: 1:25
Embraer ERJ-175, Registration C-FEJL, Manufactured 2005, Seat 1A

I had been incredibly busy leading up to this trip, and hadn’t had any time to give thoughts to seats. By the time I did, the only seat left in business was 1A. Decent because you don’t have anyone reclining into you, but pretty poor from a legroom perspective. Whatever, it’s a short flight, so wasn’t a big deal. No pre-departure beverages offered, but a great view of the Pentagon on a clear day right after takeoff:

Small cheese plate and nuts were offered as a snack with wine…and refills. Not bad service for a flight that was just over an hour!

Toronto is a bit strange when making a US to International connection. In order to get to international departures, you still need to visit an immigration agent, but a different agent than if you were intending to enter Canada. Not sure what the point of this check is, since you’re merely in transit, but they do it. Satisfied I wasn’t up to no good, they let me into the international area, and the Salon Feuille d’érable – or Maple Leaf Lounge. Quite a good spread of food was out, so I had some tasty ravioli and the obligatory ceasar. I love the little maple leaf swizzle sticks:

A few weeks after I had booked, my friend John in Ottawa (who has guest blogged here before) found out he had to go to Tokyo for work. Being a complete dork and majorly short on miles to requalify with Air Canada, he opted to join me all the way to Bangkok, continuing on from there to Tokyo the long way. Talk about a super out of the way routing! While I enjoyed my ceasar, he indulged his obsession with the Maple Leaf Lounge cookies, and we got a bit of work done. There were several other options on the buffet, and I was pretty impressed with the amount of food that was set out. You’d never see hot options like this in a United or American club, not to mention all the fresh side dishes. You’re lucky to get hummus and some cheese cubes.

What a great coincidence, however, that we even had to leave on the same days and could end up on the same flights. Fortunately, his upgrade even cleared at the gate and on top of that, the last open seat was the one across the aisle from us. The travel gods were definitely smiling on us!

Air Canada flight 70
Toronto, Ontario (YYZ) to Delhi, India (DEL)
Depart 20:35, Arrive 20:55 next day, Flight Time: 13:50
Boeing 787-9, Registration C-FNOH, Manufactured 2015, Seat 4A

Brand spanking new 787-9, delivered barely a month prior, which still had that new plane smell. Welcome aboard screen:

Water AND sparkling water, along with a basic but nice amenity kit:

The crew was super friendly, while at the same time being very professional and addressing people by name. What’s for dinner tonight? Sorry for the slightly blurry pics…must have been one too many ceasars:

Goofy “we’re finally flying together” selfie:

Air Canada’s super-progressive safety video. I think the translation is: “Hey honey, let’s see if that guy in Row 8 is on Grindr!” It looks like their only préoccupation is with each other… 😉

Some horrible movie I watched. Looks like Air Canada has joined United and American in the cut-price split cashew camp:

Mixed greens, bread on a plate, and super tasty tuna starter. Quite possibly the best starter I’ve ever had from a North American airline.

I generally avoid fish on planes, but John had the sablefish. Based on the presentation, I’m pretty glad I skipped it:

My chicken murgh was even less appetizing looking, but fortunately tasted much better than it looked. Note the sad, empty wine glass:

Mini cheese and fruit plate…needed more cheese:

Pre-packaged ice cream for dessert? Sad panda…definitely a let-down from the United sundae.

John went with the chocolate fondant, which was definitely the better option:

At this point, I passed out for nearly nine glorious hours. With all the work leading up to this trip I was running super short on sleep, so was great to just be able to pass out. This also marked my third 787 redeye, and third one where I slept more than nine hours. There must be something to the lower cabin altitude and higher humidity on the 787, because I sleep as well on them as I do at home, and better than on any other plane. Plus, Air Canada did a great job keeping the cabin temperature reasonable, which made sleeping much easier.

Normally transatlantics aren’t long enough that I’m hungry for breakfast, but in this case decided to give it a go. The muffin was dry and I skipped it after one bite, as was the fruit unfortunately. However, the cottage cheese with the omelette was super tasty, especially with the red pepper relish. Not normally a big fan of eggs on planes, but it was a tasty combo!

Landed in Delhi late evening, and transit was pretty simple. We had to wait maybe 30 minutes for the Air Canada representative to come to the transit counter, and they were confused and not expecting us because we were on different tickets into and out of Delhi. Eventually, they figured it out, and transfer security was a breeze. This was like the fifth time I had done it this year, so I’m sure knowing what to expect made the whole process a bit easier as well.

Off to the ITC Green lounge, with some tasty Indian nibbles, Diet Pepsi, and WiFi to catch up on email. A couple hours later, we headed down to the boarding gate. I had forgotten there was a Starbucks there, or I would have gone much earlier. Normally I’m the one whose name gets messed up, but when John said his name the very eager barrista said “OH! Like John Cena!” I guess he’s a wrestling fan…

Our flight was about 30 minutes late for the ever dubious “operational reasons” but soon it was time to board. Bid John Cena a temporary farewell, as he was off to fend for himself amidst the cattle in back. Fortunately, I expected to be a bit more comfortable…

Thai Airways flight 316
Delhi, India (DEL) to Bangkok, Thailand (BKK)
Depart 00:15, Arrive 5:40, Flight Time: 3:55
Boeing 777-200, Registration HS-TKA, Manufactured 1998, Seat 12E

Nice welcome-aboard glass of tea:

Unfortunately, it was not to be as comfortable as planned, since I was stuck in a middle seat. Thai 777s not only do not go flat in the seats, but they have middle seats as well. Gross. I was seated next to a guy with a Chinese passport who kept hacking up phlegm the entire flight, and didn’t speak enough English to understand when I asked him to cover his mouth. Even acting it out didn’t seem to help. Fortunately, he knew the expression JOHNNY WALKER DOUBLE and after 5 or 6 of those he passed out. Doesn’t change the fact that about 36 hours after landing in Bangkok I came down with a cold. Want to guess who’s responsible?

At least there was Veuve to make things a bit better:

Menu was simple, but looked tasty:

The salad and shrimp were pretty meh, but hey, can’t complain when you’re flying India to Thailand and get multiple servings of garlic bread, and Veuve refills!

The chicken red curry was ok, but nothing special:

The raspberry marscapone cake was also pretty underwhelming, but again, the Veuve helped:

Landed in Bangkok about 30 minutes behind schedule. I wished John good luck with his connecting flight to Tokyo. I couldn’t imagine having another flight after this as it had already been nearly 24 hours in transit and I was absolutely wiped out. Not in the mood to deal with taxis or the Skytrain today, I opted for an AOT car to take me to my hotel. Up next was a super busy week of work events before heading home. I’ll do another review of the flights back home in another post, as well as one on the hotels I stayed at.

Accra to DC on BA, American, and United business/first

Airports, Business Class, Flights, Ghana, West Africa 2015-16 1 Response »

Jan 302016

Holiday Inn shuttle dropped me back at the airport, and there was a rather long queue to check in, but fortunately nobody at all in the business class line. Quickly printed my boarding pass, gave me directions to the lounge, and it was off to immigration. Again, super long queue, but none in the priority line and was through to security in a couple of minutes. Immigration queue seemed to have relieved the security queue, and there was no wait. Walked through duty free, and had no trouble finding the lounge.

This is where things got weird.

Gave her my boarding pass, and was met with “Oh good evening Mr M, we have been expecting you. Right this way.” She walked me to the back corner of the lounge, there was a table already set up, and she made sure to mention “this is the coolest corner in the lounge, we have a nice table and beverages for you, and there is a power outlet right there.” Either someone in this lounge secretly reads my blog (and somehow knew I was traveling?) or some friend or colleague tipped them off. I have yet to find out who…

Stayed right up until flight time, and the cookies were, btw, delicious.

British Airways flight 78
Accra, Ghana (ACC) to London, Heathrow (LHR)
Depart 22:40, Arrive 5:05 next day, Flight Time: 6:25
Boeing 747-400, Registration G-BNLF, Manufactured 1990, Seat 5K
Miles Flown Year-to-Date: 13,491
Lifetime Miles Flown: 2,180,529

British Airways is funny, in that they don’t yet you choose your seat more than 24 hours in advance, even if you’re in business class, without paying for it. When I checked in at 24 hours, I noticed they were letting business class passengers choose the first class seats. A bit of research yielded that BA has just one old 747-400 left, and people get pissed if they pay for first and get these seats. So, instead, for the rest of its life BA condemned it to fly London-Accra (changed to Vancouver-Accra in February) and give away the first seats with business service.

I had to spend an hour with BA phone support to select the seat (something to do with being ticketed on an Iberia ticket), but soon was able to confirm in “first” seat 5K:

Shot across the cabin…this actually kind of reminds me of the old 747 United first seats:

Pre-departure champagne and really strange amenity kit:

Power by emPower?! What is this 1998?!

Shortly after takeoff, wine was offered with some nuts, and a very generous pour:

Despite the late departure, a very nice dinner menu was on offer:

To start the meal, another extremely generous pour…and who says the British aren’t drinkers…

The salmon and salad were…acceptable. Roughly United standard in my book…but Archer made it much better…

The chicken, unfortunately, was dry and flavourless. The jollof rice was a bit better, but…

The pineapple tiramisu was nice, but more of a mousse with some pineapple sauce than really tiramisu.

The cheese plate was…once again United quality…which doesn’t say much…

Managed about four hours of sleep due to a comfortable seat. I should mention when I asked the flight attendant if she could please keep the cabin as cool as it was overnight and try and find me a second pillow, she was more than happy to do so. Also asked if she could wake me at the last possible second before landing, which she also did. The crew was really great on this flight, and really left me with a positive experience.

About 7-8 minutes before touchdown I was woken up, put on my glasses…and eventually stumbled extremely bleary-eyed out of the plane for my first T3 experience. Yes, fortunately, we hadn’t come into T5 today, and were in T3, so it made connecting to American easy. American actually has a nice transfers area when you arrive, and when I went up to the business class desk, she asked if I might like to take the earlier connection to Chicago. Originally, I had a nearly six hour connection (since that’s all that was bookable on the low fare) but this was great! She managed to get me an aisle seat, and I was off to the Admirals Club for a shower.

After a shower, I enjoyed a nice bacon sandwich for breakfast…along with a Diet Coke:

Soon, it was time to board, a short walk from the gate. I vaguely remember T3 from the days United occupied it as well, but nothing looked at all familiar. Have things been remodeled?

American Airlines flight 87
London, Heathrow (LHR) to Chicago, O’Hare (ORD)
Depart 8:40, Arrive 11:35, Flight Time: 8:55
Boeing 777-200, Registration N792AN, Manufactured 2000, Seat 12J
Miles Flown Year-to-Date: 17,444
Lifetime Miles Flown: 2,184,482

Ewwww old slanty lie-flat seats, a 2-3-2 config? Even United doesn’t have slanty seats any more. Between BA and AA, so far I’m not impressed with transatlantic OneWorld business class. What I am impressed with, however, was the eight people occupying like 35 seats. Score!

Lots of room:

Sorry it’s blurry, but you get the idea. Transatlantic breakfast flights are always disappointing, and this one was no exception:

Bubbles…just to see if American pulled the same plastic glass crap that United does. Answer is: yes.

Taxi was past…Concorde!

This was just a hot mess of a meal. I wanted something more than water, but not a cocktail, so settled on an old childhood standby: ginger ale and OJ. The flight attendant had never heard of it before, and honestly, it was the best part of this meal. The fruit was dry and flavourless, the biscuit was just plane dry, and the eggs? Yuck. The worst part, however, was the yogurt parfait slathered in whipped cream and artificial berry jam. I think I took four or five bits of the whole meal and gave it right back. Awful.

At least the cheese plate was decent? I tried to get seconds, but were told there were “no more, that’s the last one.” Um, with only eight passengers, seriously?

Slept another three solid hours since I hadn’t gotten much on the prior flight, watched some tv, and soon it was snack time. Diet coke and Jeff, I mean Oscar, I mean Hector’s famous split cashews:

Nice little deli plate. Nothing outstanding, but solid. Much better than the breakfast, and a decent white wine to go with it:

Soooo, then we land. Overall impressions: the flight was pretty good. I think had it been a full cabin I would have come away extremely unhappy. Seat wasn’t great, food was well below average, the crew was pretty average, it was just…meh for a transatlantic. That said, one flight doesn’t tell you much and I’ll certainly give American more chances to prove themselves going forward since I have Executive Platinum status for the year now.

Short walk to immigration in Chicago, and this is where the fun began. I hoped that having global entry might automate things, but one of the first questions to pop up was “Have you traveled to Guinea in the last 28 days?” Yes/No question, lying on Global Entry can get privileges revoked along with whatever other crimes they could charge you with, so I was honest and answered yes. This immediately spat out of the machine with no further questioning:

There was a dedicated immigration agent helping Global Entry passengers, so I gave it to him and told him “I’m sure the X is because I was honest that I visited Guinea.” He said “wait, that Ebola thing? Isn’t that done? Let me check.” Tapped on his computer a bit. Called a supervisor over. Supervisor called someone on the phone, the made lots of notes, asked me how long I’d been there, what I was doing, where I’d gone, etc. I was honest that I was working on going to every country, and stayed in Guinea as short as possible to minimize risk, etc etc. He said ok, everything was documented, you’re good to go.

Walked through baggage claim, to the customs guy, gave him the receipt, and he said “oh, you’re the Ebola guy, I need you to go with these officers and speak to the CDC.” Uhhhh, ok? Got escorted to a desk near baggage claim with a bunch of CDC posters by it, and learned the Chicago was a designated Ebola quarantine station, one of a few airports in the US that had been designated to accept passengers from Guinea, Liberia, and Sierra Leone at the height of the epidemic. My flights were on a different ticket so I likely would have arrived in the US undetected, but if you were coming direct from one of those countries a few months prior, you were only allowed to enter at certain points of entry, one of which (fortunately for me) was Chicago.

I was walked into a back office by CBP, who were extremely friendly and professional through the whole thing. They called the CDC agents on the phone to tell them to come in, and meanwhile, started filling out an online questionnaire. Typical things about fever, rural areas, funerals, unusual bleeding, playing with dead bodies, etc. At that point, I was given a gift from the government:

Fortunately, my temp came in at 99.1, which was way higher than normal – probably due to the dehydration of a long flight. Fortunately, it wasn’t over their caution thresholds, and I was given the thermometer to keep “courtesy of your government.” Gee, thanks! Who says the government never gives you anything for free?!

I thought I was done at this point, but nope. Now, it was time to have a chat with the CDC people. Same exact questions about where I’d been, unusual fevers or bleeding, dead bodies, etc, and I think I got off a bit easily because they could tell I was clearly Ebola-aware as well as medically-aware, and ensured them I would immediately call county health officials and self-quarantine if I experienced any symptoms.

They seemed satisfied with that, and let me go, but not before giving me this card and insisting I carry it with me for the next 28 days. Great…now let’s just hope I don’t get knocked unconscious and start bleeding playing hockey, mkay?

Since the great fare I’d gotten was Accra to Chicago, I had to buy a separate ticket from Chicago to DC. Decided on United, and fortunately was able to confirm an earlier flight online as well. But, this meant heading over to the B-Terminal, where there was as very joyous lady on the inter-terminal shuttle proclaiming her love for America:

Had to wait nearly 20 minutes for TSA PreCheck line, but other than that I still had plenty of time to hit Chilis for an El Presidente Platinum margarita and some Tex Mex eggrolls. Priorities, you know.

United Express flight 6469 operated by SkyWest
Chicago, O’Hare (ORD) to Washington DC, National (DCA)
Depart 15:00, Arrive 17:55, Flight Time: 1:55
Embraer E-175, Registration N105SY, Manufactured 2014, Seat 4A
Miles Flown Year-to-Date: 18,056
Lifetime Miles Flown: 2,185,094

United domestic first on an ERJ – nothing to write home about, but we were more or less on time, beverages were served (no snack basket today), and that was that. Another fantastic trip in the books. Thanks again to Daniel and Jordan for joining, trips like this are much more fun when you have others along to share the crazy with. I was supposed to have no more international travel until May after this trip, and really thought I didn’t when I landed in Chicago.

However, in the approximately two weeks since then, trips to Quito, Belize, and two weeks in Cape Town for work have all come on the books. Add to that a two week trip to check off Tuvalu (and burn American miles thanks to now being Exec Platinum and not having change fees), with stops along the way in Hong Kong, Fiji, Paris, London, and Abu Dhabi to try the Etihad Apartments, and this spring is suddenly quite packed!

Addis to Dubai on the Ethiopian 777, Overnight in Dubai

Airports, Business Class, Chad CAR Middle East Mongolia, Ethiopia, Flights, hotels, Restaurants, United Arab Emirates No Responses »

Oct 152015

Hotel shuttle to the airport got me there right when I wanted to, and already had my boarding pass from the previous evening so was able to head straight to immigration. Almost no line, and in probably 10 minutes I was inside the departures area…and not a second too soon. I believe in being completely honest about travel, and something about Ethiopia and I didn’t get along.

I got to the lounge I usually go to, and she told me “yes, but there is a better lounge you can access” which nobody had ever told me before. I’ve always been Star Alliance Gold, and always in business or first out of Addis, so how this was news to me I don’t know…but it was. The problem was, she insisted I go use the nicer lounge, and I was rapidly losing the battle against…something I’d eaten the day before. I don’t know if it was the hotel pizza, or the plane lunch, or the bar snacks at the hotel, but by the time I found the nicer lounge it was not a second too soon.

Disaster averted, it was time to check out this lounge. Did some re-arranging of flights for later in the trip on the internet which had quite good speed, and enjoyed a diet coke or two. The most notable features that made this lounge better than my usual one were that it wasn’t a dark dungeon and was actually well lit, had a group of people sitting on traditional chairs burning incense, drinking coffee, and eating what looking like popcorn in some sort of quasi-traditional setup, and had plenty of power outlets. It also definitely improved my impression of Addis airport immensely!

Soon, it was time to board. Out of the lounge, through security, to the gate, and no plane anywhere to be found. Agent told me boarding was at least 30 minutes off, so why don’t I go back to the lounge. Out of security, to the lounge, a little bit of blogging and another Diet Coke, and finally back through security and to a bus to board. There was a special bus for business class…all three of us. Yes, the plane seats 28 in business, and only three seats were taken.

Ethiopian flight 602
Addis Ababa, Ethiopia (ADD) to Dubai, United Arab Emirates (DXB)
Depart 10:55, Arrive 15:30, Flight Time: 3:35
Boeing 777-300, Registration ET-APY, Manufactured 2014, Seat 2L

First impressions of business class on the Ethiopian 777, my first time on their long-haul business product. Middle seats in business, who does that anymore, ugh, it’s almost as bad as United:

Similar to my Turkish flight a week before, they had the footsie seats which went completely flat, but where you were very likely to end up playing footsie with your seatmate as you sleep:

Settled in with bubbles in what basically felt like a private plane…couldn’t even see the other two in business:

Amenity kit which, while not super fancy, makes a great case for storing the small stuff I tend to keep in my carryon. Just big enough, but not huge. It’s now beat out amenity kits from ANA, Lufthansa, Swiss, and South African which I used to use. I feel it’s that well-designed!

Today’s menu:

More airplane-shaped crackers with bubbles as as pre-lunch snack:

The salmon starter wasn’t bad, and the salad was decent as well:

The Cape Malay Chicken Curry, however, was absolutely delicious despite being a bit scary looking:

But once again delicious cheese…glorious cheese…and they refused a second serving. Grrr!

Arrival at Dubai involved a pretty long walk to immigration through several escalators, and the line was about 10 minutes as well, but stamped into the country with no issue at all. That is, until I passed the immigration desk and a woman in an abaya started pointing at me and screaming HARAM! HARAM! HARAM! It took a minute to figure out what was going on, but I think she’d seen the rather large tattoo on my arm (and I’m sure wearing shorts wasn’t thrilling her either) and had decided to make sure everyone knew just how awful I was. Thanks! Fortunately nobody else seemed to care.

Stopped at the ABM for some cash, and into a taxi for the ride to the Sheraton Dubai Mall – my first time at this property. I think every time I’ve visited Dubai I’ve ended up at a different hotel. Since this was a relatively short overnight I wanted somewhere convenient. I had some shopping to do for the rest of the trip (mainly something warmer for Mongolia) so being attached to the mall seemed a logical choice. Upgrade to a nice suite:

The room was quite large with a bedroom, large bathroom, huge walk-in closet, and a sitting room with a couch, tv, desk, etc. Much more space than I needed, but extremely comfortable. Headed down to the attached mall for the shopping, and could have been anywhere in America. They even have Shake Shack now…Michelle Obama would be so proud!

Stopped at Starbucks for a quick caffeine and snack. No clue how I was hungry, but I was, so…

I still had a couple of hours to kill, so stopped by Ski Dubai to embarrass myself. The only place in the world you can go skiing inside a shopping mall. This was my third visit, and I keep hoping to snap a picture of a woman in an abaya going down the slopes, but they remain elusive. Perhaps on the next trip!

Also, probably the only Hollister in the world with two twenty foot high television ocean displays outside the store:

Back to the hotel for a short bit before dinner, and the executive lounge had an amazing spread. Alcohol is available at hotels in Dubai, but it’s also extremely expensive. Not only were drinks in the lounge free, but they were poured very generously. I think I had two glasses of wine, and probably finished off 2/3 of a bottle. Plus, they had tons of tasty bar snacks and desserts:

Shortly after drinks I was picked up at the hotel by my friend Daniel, a long-time reader of my blog who lived in Dubai. We had met just under a year ago in Bali of all places and did some touring, and then met up again a few days later in East Timor. Now I was on his home turf, and it was time to catch dinner and catch up. Daniel and Rianda picked me up, and we drove a short ways to another mall (because that’s what you do in Dubai) to find some dinner. Car parked, and we set off to find somewhere to eat. Walked past the water show, and it was pretty much people taking pictures and not really looking at the show:

We managed to grab a delicious dinner at a Lebanese place in the mall, which was blessed with fantastic air conditioning. Lots of great grilled meats and catching up, and regrets that we weren’t going on to Turkmenistan together. Daniel and I had originally planned to do the Turkmenistan part of this trip together, but when they denied me the visa he decided to go on alone and enjoy while I made other plans. After a couple of hours it was back to the hotel to get some sleep because they had to work in the morning and I had an early flight. One of the treats of traveling so much has been meeting people who live all over the world, and feeling like you always know at least someone in all major cities!

Up early the next morning, and off to Oman!

Lagos, Nigeria to Washington, DC…the LONG way!

Airports, Nigeria, Nigeria 2013 No Responses »

Oct 132013

This is not going to be a photo-heavy post, mainly because there are so many reviews of United’s business/first class products out that that I think people are pretty tired of them. One thing I found lacking when planning this trip, however, were the ins and outs of Lagos airport. So, that’s where the focus will be.

First, a small note on the routing. When booking, Houston to DCA was not available for upgrade. Naturally, I started looking for options. That’s when I found out that (at least at the time) Lagos to San Francisco was LESS expensive than Lagos to DCA. Even when I added a one-way San Francisco to DC ticket onto it, it was only $100 more. I’m very close to Million Miler status with United, so the chance to add nearly 3,000 miles for only $100 sealed the day. Oh, and wait, Houston to San Francisco would be on an international 767 and San Francisco to Chicago would be on the 777 AND all upgrades will clear at time of booking. The $100 was a no brainer. Sure, it would mean an extra 12 hours en route home, but it was worth it!

Plan was to get to the airport around 7pm for a 10:35pm flight, knowing the reputation Lagos has for being chaotic and things going wrong. Well, that was the plan anyways. We got a late start from the hotel, and then traffic was absolute hell. One lesson learnt: leaving Victoria Island during rush hour is a mess. An absolute mess. Took nearly two hours to get to the airport, and finally arrived around 8:30pm. No big deal. Said goodbye to John, and then it was into the madness that passed for check-in.

Found the queue for United Business/Star Gold, and the whole check-in area looked like a hurricane had hit it. Masses of people and bags everywhere, lines that weren’t really lines, and convincing the drone manning the area to let me into the business class line was work in and of itself. Finally up to the counter, and ready to check in. Agent was cold and unfriendly, but efficient, and check-in took maybe five minutes total. Then, it was back through the masses of people to immigration and security.

There was a separate immigration line for business/priority, and it took maybe 10-15 minutes to get to the front of the queue. Give the documents to one agent, he hands them to another agent, who directs you to a third agent, who finally wields the magical exit stamp. Slow, incredibly inefficient, but stamped out of Nigeria without a single question. Wow, that wasn’t bad at all.

Then, it was security. No line at all (immigration seems to have done the job sorting people) and put everything through the scanner. Walk through, and try and retrieve my bags. Would have been easy, if the guy manning the other end of the x-ray machine hadn’t decided to pick up my iPad and start looking at it. I asked him to give it back, to which his reply was “of course! perhaps you can help me have a happy weekend?” I was tired, hot, sweaty, and a bit cranky at this point, and just spat back at him “It’s MONDAY NIGHT. It’s FAR TOO EARLY to be thinking about the weekend!” and snatched the iPad out of his hands and put it back in my bag. It could have ended really badly, but fortunately he just gave a big laugh and said something like have a good trip.

Now, how to find the lounge. There were no signs at all, but asked a friendly airport staff member walking by, and she pointed me up a staircase. Finally found what passes for the United lounge, and…the air conditioning was broken. Seriously?! Next up, went down the hall to what I seem to remember was another Star Alliance labeled lounge, and they said no, no United flight allowed. Um, ok.

Pull up the priority pass app, and find the lounge that is handling the Delta flight (sorry, forget the name) is a Priority Pass lounge. Get there, and she tells me “no, no Priority Pass after 4pm.” Ug, Seriously? I must have made a really pathetic sweaty, tired, and cranky face at her, because she said “I will make an exception.” and let me in. Hooray! Finally things are looking up! Freshen up at the sink, enjoy the AC, few bottles of water and one last Star beer, and it was time to head to the gate to board.

The gate…well it was security theatre that would put even TSA to shame. Six or seven folks standing around checking boarding passes, checking bags by hand, and after I’d talked to three of them I’d had enough, and just sat down. It was pretty clear I was supposed to talk to others, but nobody said anything. It was a complete joke as far as security goes, since they had no orderly way of checking who’d they’d checked and who they hadn’t. It would concern me if everyone hadn’t gone through a security check earlier.

Boarded right on time, and the flight was booked full in all classes. Somehow, however, it seemed the ONE seat that would remain open was the one next to me. This has happened to me more times than I can count recently, and clearly I’ve banked some major travel karma. Several employees were also cleared into business at the last minute, so I’m guessing that lots of folks got stuck in the Victoria Island traffic mess and missed the flight. We ended up leaving about 30-40 minutes late due to some sort of maintenance issue, but it wasn’t a big deal. I had a long connection.

Across the aisle in row one, there were two women traveling together who were giving the purser an earful. Seems they had booked an award ticket with United, and the only routing available was Johannesburg to Lagos on South African, connecting to this United flight to the States. They were clearly not experienced international travelers, and transiting in Lagos was a recipe for disaster. I wouldn’t recommend it to even a moderately experienced traveler based on my experience. Anyways, seems they had been rounded up by some official types at the airport, told their transit without a visa was illegal, and there were going to be some very serious fines. One of the ladies was walking with a cane, and said that airport security had demanded her gold watch as payment of the fine, and she was going to sue United for doing this to her. She did eventually settle down after the purser brought her several glasses of Sprite (she was complaining she was going to go into a diabetic coma – maybe true, but she was being seriously dramatic) and was quiet the rest of the flight. Lesson here: don’t transit Lagos unless you have balls of steel!

United flight 143
Lagos, Nigeria (LOS) to Houston, George Bush (IAH)
Depart 22:35, Arrive 05:00 next day, Flight Time 12:25
Boeing 787-8, Registration N26906, Manufactured 2012, Seat 1D (aisle)

Not the friendliest crew I’ve ever had, but it was a solid flight. Once again, I managed nine full hours of uninterrupted sleep after the meal. I’m convinced now that there’s something about the 787 that makes sleeping so much easier. I’ll definitely go out of my way to fly it on redeyes again! One highlight from the crew, when I asked for hot fudge and “a couple cherries” on my sundae, this is what I ended up with:

Can’t complain too much about that! Just like the flight to Lagos, I managed to eat, get nine hours of sleep, and still wake up in plenty of time for a small bite of breakfast. Some cereal, fruit, and a cinnamon bun, and soon we had arrived in Houston.

Carrying my wooden carving back, I was unsure if it was something I had to declare. Wood and things made out of wood are a bit of a grey area, so I decided to play it safe. Last thing I wanted was to screw something up, get caught, and lose my Global Entry. I went through the questions at the automated kiosk, and there was nothing to indicate I had to declare it. Got a clean receipt from the machine, which meant I could walk right out, but when I handed it to the agent at the exit, I made sure to ask him “I have a carving made from wood wrapped up in this bag, do I need to declare that?” He looked at me like I was from another planet, and just waved me through.

Off to the Terminal E United Club for a shower and several more glasses of water, and immediately felt great again. Amazing what nine hours of solid sleep will do for you. Off to Starbucks for some coffee, and soon it was time to board the connecting flight to San Francisco.

United flight 570
Houston, George Bush (IAH) to San Francisco, California (SFO)
Depart 9:35, Arrive 11:45, Flight Time 4:10
Boeing 767-300, Registration N669UA, Manufactured 1999, Seat 1D (aisle)

Two words: GATE LICE. I’ve never seen so many people crowding the priority boarding line looking to pounce the minute the agent opened the door. I had what I consider to be the best seat on the plane, so I was in no great rush. Boarded relatively early, and the lead flight attendant helped me find somewhere to store the carving safely after everyone had boarded.

One strange thing about this flight, the moving map on the monitor was clearly having issues: I don’t think we were moving around THAT badly!

Great and helpful crew, decent breakfast on the flight, and after a few episodes of Breaking Bad it was time to land already. Arrival into San Francisco was almost 30 minutes early! We parked at the domestic gates, and I walked around the terminal for nearly an hour before settling into the United Club for some more water and snacks before the flight.

Yes, I admit it, I have a mild addition to the Tillamook cheese they serve in the United Club. Especially the pepperjack which they were out of today, boo hiss! Don’t judge!

United flight 207
San Francisco, California (SFO) to Chicago, O’Hare (ORD)
Depart 13:30, Arrive 19:39, Flight Time 4:09
Boeing 777-200, Registration N219UA, Manufactured 2000, Seat 7B (backward-facing aisle)

Turned out most of the crew on this flight was the same as my Houston to San Francisco flight. I had to explain to several of them why I was taking such a bizarre routing, but as soon as they understood it was for more miles in addition to being nearly the same fare they understood. Seems crazies who do such things are becoming common enough that the crews know about them.

No clue why I decided this was picture-worthy, but decided to snap a picture of the new 777 seating just for those who might not have seen it. That goes to show just how interesting the little details of this flight weren’t! Note the alternating frontwards/backwards seats.

Decent little lunch/snack that isn’t worth writing about, although the cookie was pretty tasty…to the point I asked for a second one. Almost thirty minutes early into O’Hare, which gave me nearly an hour to kill in the United Club staying hydrated and trying to stay awake by this point.

United flight 1717
Chicago, O’Hare (ORD) to Washington DC, National (DCA)
Depart 21:05, Arrive 23:51, Flight Time 1:46
Boeing 737-800, Registration N11206, Manufactured 2000, Seat 2E (aisle)

The last of several un-noteworthy flights. The most noteworthy aspect of this flight is that I discovered BBQ Pop Chips in the snack basket. I’ve never had them before, but I have to admit, they go rather well with the pre-mixed margaritas United serves on board. I admit I had at least three bags, at which point I lost count.

Landed at DCA about 10 minutes late, and was home about 15 minutes later. In the end, it was well worth doing it for the extra miles, especially since it was all in business class and almost all on widebodies which meant significantly more comfort.

I was home for just three days, before heading up to Provincetown, Mass. for my birthday and the long weekend, then home for two weeks before heading back to West Africa again….until the next post!

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