Aug 222018
 


Yesterday, I wrote a post about Air Canada’s new signature class, in which I compared the new business class offerings of the major North American carriers. Conclusion was that Air Canada has done a good job with their “Signature” launch, but beyond the lounge it was really hard to see any significant change to the in-flight offering.

On the two Air Canada trips I reviewed, I actually took United in one direction and Air Canada in the other. Not intentionally, it just worked out better that way…so it was a nice change to see how United’s Polaris implementation was progressing, and if it would finally live up to the hype. I say finally because, well, well over two years after launching the new Polaris seats only 20% or so of United’s longhaul fleet actually has them, but at least that’s finally speeding up slightly.

The other major, major failing on United’s part has been the launch of the Polaris lounges. I was at the Chicago lounge when it launched something like two years ago, and up until six months ago…they still had yet to open the second lounge, although there are finally four lounges open now. Who’s to say when Washington and LA (two other large international hubs) will see them, however. As a Washington-based traveler this actually impacts my purchasing decisions: if United’s Polaris lounge was actually open I’d be booking United metal out of Dulles much more often, whereas now I’m open to just about anything reasonable and convenient on Swiss, Lufthansa, and Air Canada.

Right, on with the review.

For the Trip where I took Air Canada from DC to Zurich via Toronto, I returned from Geneva to Washington Dulles nonstop on United. I had been doing some business in Bern, and generally either Zurich or Geneva are equidistant, and the Geneva flight was the quickest flight home at the lowest fare, so I went with it.

Two days before, United changed the seatmap to the Polaris configured 767 (I believe about 50% of 767-300s are now Polaris configured, so you have a 50-50 chance) and I hoped it would hold through departure time. When I saw the plane leave the US for Geneva, I knew I’d finally get to try out this product more than two years after its launch. With the amount I travel, that tells you just how long this has been in the works.

What’s nice about the 767-300s with Polaris seats is they’re in a 1-1-1 configuration, so everyone has an aisle seat. The best seats, by far, are the odd numbered window seats since the seat is by the window, and the “counter” part near the aisle, giving you far more privacy from the aisle as you can see:

My seat, 1L, to me was by far the best seat on the plane for a daytime flight. Nice and private from the aisle, but close enough to the front to get the crew’s attention:

Why oh why United, when you pay some marketing firm millions of dollars to design Polaris do you insist on using these cheap plastic cups for pre-departure beverages? I’m glad at least that you got rid of the ridiculous plastic Polaris “flutes” with a chocolate you tried out when you first launched Polaris, however. It really makes me wonder who were in the focus groups when you came up with this. Nothing says “un-premium” like a plastic glass of $8 a bottle sparkling wine….come on. First impressions matter, and this gives a terrible one. If you’re going to invest in an overhaul of the product, do it right!

The menu, however, looked promising…complete with the ubiquitous United “short ribs” that have been on just about ever menu in business class since 1995:

That’s more like it. A glass of perfectly drinkable wine (though nothing special) and some extremely salty mixed nuts:

The salad on offer was much better than United’s normal offerings, and bonus points for the parmesan and boiled egg. The smoked cold chicken appetizer was a bit odd and totally flavourless, but the farro and mustard on the side were actually the highlight of the appetizer. But seriously, parmesan and egg on a salad with mango dressing? Just bizarre.

Since nothing else sounded good, I went with the short rib, which was….well, about as good as it looked. The plating was absolutely awful, and looked like something out of a prison cafeteria.

Highlight of the meal by far was quite a nice cheese plate (ARE YOU LISTENING AIR CANADA?) and a delicious “sundae” with caramel. I haven’t seen the butterscotch topping in a while (which is actually my favourite) but this was a perfectly nice ending to the meal. Started off rocky, but at least they ended on a nice high note.

One thing United has done VERY well is the pre-landing snack. Grilled chicken with couscous and a nice fresh salad are a huge upgrade from the sad sandwiches of days gone by. Giving credit where credit is due, this is a huge upgrade, United….except for the mango dressing which was back for an encore *eyeroll*

Overall, loved the new seats, and they might be my favourite transatlantic seats now. There’s really not a bad seat in the plane, and as long as you get the plane, well, I can skip all the other stuff…but fail to understand why with passengers paying $6,000+ per ticket United won’t spend the extra $20 per passenger to make it an experience passengers WANT to fly.

So, notice that I said “as long as you get the plane” – well, two days before my flight down to Brazil a week later I did a same day change to get on the Dulles to Sao Paolo nonstop since it was listed as the exact same 767 which had brought me in from Geneva the day before! Since all I wanted on this flight was sleep, I was excited to have the new seats again, and life was grand!

…until five hours before departure when United e-mailed me there had been an aircraft swap, and “we’ve done our best to preserve your seating preference.

So, instead of a solo seat in a 1-1-1 config I was now in a window seat of a 2-1-2 config. Anyone who’s read this blog for a while knows how I detest climbing over people or being climbed over, and when I called United I was basically told to “deal with it.” Not those exact words, but two agents in a row showed zero empathy, although the second one did offer to “see if I can get you a refund if you’re unhappy.”

Plan B was to raise it up through customer service channels I have access to as a very frequent United flier, and they were very happy to look into the problem, asking what they could do to resolve it. After very patiently listening and understanding my seating preference (hey, when you’re on back to back international trips and 6’4 it makes a difference getting kicked in the night and harming your sleep).

The agent was great, and came back with “can you get to DCA instead of Dulles in 30 minutes? I can get you out of DCA, via Chicago to Sao Paulo on a 777 in Polaris First. I was already packed, so done and done, and problem averted. MAJOR points to United for the service recovery on this one, although it is unfortunately not all people on paid business class tickets have access to this same level of service recovery. I don’t blame United for that, however, it’s just a reality of 2018 customer service – companies have pretty much gotten to a point where only the customers they recognize as their top 1% or more get their attention…it’s just reality. Long way of saying thanks United – I’ll definitely remember this going forward!  (…and because of this, in the last week I’ve booked four MORE business class tickets on United in the next two months)

So, onto DCA, where my flight was actually delayed 30 minutes by torrential rains, so I got my guilty snack of choice, United Club cheeze kubes:

I had about an hour in the Polaris Lounge in Chicago, which sadly has also suffered from the cost-cutting. I knew the Veuve Clicquot was too good to last, and alas, it is no more. I still had a nice glass of champagne though, because, hey, champagne.

Really friendly bartender who was familiar with someone of the older drinks that are no longer on the menu, and he was able to whip up a paper plane with mezcal as well:

I’ll gloss over the ugly, which was a 2.5 hour delay when our plane broke and they had to find another plane at midnight, but hey, the fact they were able to find another 777 at this hour which could be catered was pretty impressive. In the end we left at 130a instead of 10pm which ruined my first day’s afternoon meetings, but in the end it was better than a completely canceled trip I suppose, which was what would have happened if I had to go the next day.

The “first class” seats on the 777 are pretty old and tired, and basically nice business class seats, but hey, it was a nice recovery after my 767 swap, so making lemonade out of lemons:

Today’s menu – idk why they even put “first class” on the menu now, because it’s exactly the same meal as in business class. Other than the seat, there’s absolutely zero difference left between business and first on United. Very sad.

Thanks facebook filters, this is pretty much how the delayed flight made me feel:

Oh look, starting off with mixed nuts and a red wine, quelle surprise!

The nori-wrapped salmon was a unique starter, and the salad with seeds and strawberries was also a welcome change. Well done this time United!

So, the spicy chicken main. First of all: amazing flavour, nice and spicy, great different option for plane food. The downside, bit messy with splash potential for a plane, and my chicken was way undercooked and partly raw. I assume it’s just reheated on the plane, so this goes to the kitchen in chicago, but I was full enough I just sent it back largely untouched. You can see some of the red and raw areas in the chicken in this picture:

Oh sigh, you were doing so well with the cheese yesterday United. Perhaps it’s just US catering that’s bland and unimaginative?

Since there was once again no butterscotch or caramel today, the flight attendant insisted I try some cookie crumble…which was a nice change. Plus…they had cherries, which are absolutely my favourite part of any United sundae:

I was also ordered to try some of the mini deserts with some caramel on the side…I didn’t have a choice. I will admit, the mini apple pie with caramel sauce (to quote the FA: “the whole reason I’m not thin and beautiful”) was pretty delicious!

Breakfast? Well, let’s not talk about it. Bland omelette, but the sweet potatoes did have a nice seasoning to them. Fruit was pretty sad, dry and flavourless. Overall, much more of a miss than a hit.

So…overall thoughts on Polaris? The seats are great, no doubt, and when they have them on the whole fleet it’s a fantastic product. It’s sad, however, that United is majorly cutting back on the soft product, when it would cost so little to have a much more impressive product. It just gives the impression that they don’t care, which is the last thing you want when you’re trying to sell a premium product. To me, it says, “we know a lot of you are upgrading, or using awards, or your employer is locked into a contract with us, so we just don’t have to try” and that’s terrible if you want your brand to resonate with your customers. But, maybe I’m wrong…maybe they don’t care about resonating, and are happy being “ok.”

So, final verdict? Air Canada, Delta, United? It’s pretty much a wash now. They all have good seating with all direct aisle access, although United is about two years away from getting there while ALL their competition has been there for over a year now. Food? Well, pretty much the same on all of them, though it does seem Delta and Air Canada do go a bit of the extra mile so you actually feel like there’s pride in their product!

Lots more flights coming up, so watch for more reviews soon!

Aug 212018
 


Following in the trend of airlines giving their business class products fancy names (American kicked it off with “Flagship Business,” then came “Delta One,” followed shortly by United “Polaris Business,” and finally (just like with their five year behind the game WiFi installation) Air Canada got onboard with “Signature Class.”

What was different about “Signature Class?” Well, first, a little review.

American Airlines: When I started flying them 5-6 years ago, I was shocked to find they were still running 777s in a 2-3-2 configuration with seats that didn’t even go flat! Talk about a majorly updated program. Fortunately, they now have 1-2-1 pretty much across the fleet, although from what I can tell there’s been no major upgrade to the soft product.

Delta One: Delta was ahead of the game, already running 1-2-1 configurations on all its aircraft when Delta One was announced, and when they rolled out the A350 the game changer was “suites” with doors that closed – something no other North American airline has tried to emulate yet.

United: while marginally better than American’s non-180 degree flat 2-3-2 config for awhile, United has now fallen way, way behind with it’s atrocious 2-4-2 on some legacy planes, and 2-2-2 or 2-1-2 on the majority of the rest. Polaris soft product was a huge upgrade at first with better food and much better bedding, but the death by 1000 small cuts is already well underway with several of the soft product improvements yanked back. At least they are slowly (and I mean slower than a DC bureaucrat on a hot August day) rolling out a 1-2-1 product across the fleet, expected to be complete in 2089. I kid….maybe 2020. Next blog up will be a review of this hard product, which is actually pretty nice!

That brings us to Air Canada.

Their seats have been 1-1-1, or 1-2-1 for a while, and I found their food pretty good. Even their Maple Leaf Lounge in Toronto was significantly nicer than anything their US competitors offered, so perhaps that explained why they were so late to the rebranding game. I was quite curious what the rebranding would mean in practical terms, and the answer turned out to be: practically nothing.

I recently flew Air Canada on two flights: Toronto to Zurich on a 777-300ER and then a couple weeks later Sao Paolo to Toronto on a 787 (Plus connecting flights to/from DCA, but those are hardly worth a mention). Both were really nice flights, but I seriously noticed absolutely nothing different from before. So, lets start with the over to Zurich.

Up first, was the short flight up to Toronto. The flight is about 80 minutes and our flight attendant today was from Newfoundland, and a real character. A bit over the top, but the passengers seemed to love him, and he was very friendly and hard-working. Air Canada even served a small snack on the flight (I can’t decide if I like the single choice pre-plated snacks better than the US’s snack baskets or not) but A for effort. Unfortunately, today’s option was cockroaches of the sea with a tiny dab of hummus, one olive, and one tomato. Strange…

…and there was no question of refills. We were pretty much told we were getting refills, because, well, “you can’t let the rest of the wine stay in the bottle all lonely.” Perfectly good rationale if you ask me.

The transit experience in Toronto is seamless now, and you can head straight from US arrivals to international departures without having to go through an immigration check. Quite slick.

The one thing I was pretty excited to check out was the new Air Canada Signature “Suite”, only open to business class passengers. No Star Gold or Maple Leaf Lounge passes accepted, only passengers flying in business class, and only revenue tickets. Nobody on upgrades or award tickets, or those flying Star Alliance partners – in this way, it’s much more exclusive for access than even United’s Polaris lounges. (We won’t talk about American, because their “Flagship First” lounges let in every Exec Platinum under the sun, and often feel one step removed from a elementary school playground.)

I wasn’t all that hungry, so skipped the seated dining area in favour of the buffet. Quite tasty, some nice local offerings, and the Montreal smoked meat sandwich was a great touch!

Service in the lounge was fantastic and attentive, with the staff doing a great job clearing plates and refilling drinks, even when it got completely packed as the evening departure bank approached. I was quite surprised how crowded the lounge got, and unfortunately it really wasn’t that peaceful. Good for Air Canada selling so much business class, but there was nothing “suite” like about the lounge. Same complaint I have about the Polaris lounges – they get super crowded. It makes me wonder how the previous lounges handled all these people before…or are more people coming early for the “lounge experience” now?

Boarding was a complete and utter mess. With several departures at the same time, all pretty much sold out in business class, the departures area was a nightmare. We were between flights to London and Brussels, all of which were completely sold out, and boarding was a chaotic mess. It wasn’t even clear where the queues were, but that said, once aboard things were much quieter.

Amenity kit was waiting for us…filled with everything you’d expect, but didn’t rise to the level of one I’d want to keep to reuse the bag for toiletries, electrical cords, etc:

Tonight’s menu:

…and drink list:

Pre-departure bubbly was offered – I often wonder why airlines pour the pre-departure glasses like 1/3 full. What is this, maybe 1/2 glass of champagne? It can’t be cost saving, because they’re much more generous after takeoff.

The usual wine for me, and typical mixed nuts from Air Canada. Perfectly acceptable, but nothing original here.

Unfortunately at this point the crew was seated for just under two hours, because we ended up fighting some pretty terrible turbulence until we were off the Newfoundland coast. It was still not even 9pm for me by body clock, so I opted to continue the meal, as did most of the passengers since the turbulence was so bad there was no way anyone was sleeping.

The salad was boring but fine, and definite points for the duck and edamame starter. Nice and unique, while being relatively light. Plus, I’ll never complain about garlic bread!

I went with the chicken biryani as a main, probably because I remember the amazing biryani that Etihad served me a couple years ago. This was pretty good, and a nice unique option in flight. Any time I can get something that sounds and is better than the “steak” I’m happy, so this one was a winner with me.

Unfortunately, any positive thoughts I had died here. One of the saddest cheese plates I’ve seen in a long time, on par with some of the bland and boring kraft stuff that United serves. Very, very disappointing…and the cheddar was rubbery, obviously having been portioned long ago. Extremely disappointing.

The lemon cheesecake, however, was pretty tasty and a nice way to finish things off.

I had indicated not to wake me for breakfast, but I woke about 40 minutes before landing, so the flight attendant brought me the breakfast I’d indicated on the card “in case I wake up.” I wasn’t really hungry, but wanted to post this pic for one reason:

Look at that fruit bowl! Probably one of the best ones I’ve ever seen on a plane…nice fresh blueberries, pineapple, fresh strawberries, watermelon, kiwifruit…well done Air Canada!

So, let’s fast forward a couple weeks. We’re in Sao Paolo now, headed up to Toronto on a 10+ hour flight on a 787. The only times I’ve managed to sleep 7+ hours were on a 787, and this was a nice long flight at the perfect time to sleep, so I was looking forward to seeing how that played out. I forgot to mention above, but both the 777 and 787 on Air Canada had individual air vents, which I think are crucial to keeping me a nice cool sleeping temperature.

Let’s start with the meal. Look, more mixed nuts and wine. Boring, but acceptable.

The starter tonight was smoked trout with cucumber, tomato, and onions. I really wanted to like it, but it was pretty bland and boring. Could have used something to add a bit more flavour, but points to Air Canada for a reasonable sized portion which is still not heavy. Remember when United tried to pass two prawns off as an appetizer?

For the main I requested the “Spinach and Minas cheese filled chicken breast, herb sauce, vegetable risotto” but they brought me the beef. “Oh, sorry, I got them mixed up and don’t have any more chicken. Is this ok?” Ugh, not cool. On the upside, the beef was actually cooked close to medium which shocked me, but overall an unmemorable dish.

Oh Air Canada, we really need to talk cheese. This was just about as bad as the previous flight: “Emmental, Camembert, Reino” – so the Reino was interesting, but again it looked very plastic and uninspired. Is it really too hard to make the cheese course better? I suppose that would require cutting it on the plane, but…

Ok, never mind, I can go to sleep happy now with a wonderful Neapolitan ice cream bowl! It’s amazing how such simple things can make you happy even when people think airplane food is supposed to be “fancy” – but give me comfort food any day!

After passing out for a great seven hours of sleep, I was still up in time for breakfast. Another great 787 sleep, except I slept so balled up I’m still dealing with a pinched nerve in my back a few weeks later. Can’t blame Air Canada for that, but it was a good night’s sleep!

After the fruit in the breakfast to Switzerland I had high expectations, but unfortunately it was a swing and a miss this time. The kiwifruit was rock hard, the melon had zero flavour, and the grapes were mushy. Bland omelette, and a even blander muffin. I guess Air Canada breakfast catering must be highly station-specific.

Two flights is a small sample size, but overall my thoughts on Air Canada were positive. Nice seats, air vents to keep things cool, and overall “good” food. I don’t think it’s gotten worst, but the US airlines have definitely stepped their game up a little in this department so Air Canada no longer stands above them. Overall, a solid experience, except for one thing: the 787 had no WiFi, which is still the case with the majority of Air Canada’s fleet. The 777 to Zurich did have it (as do all their 777s now) but the 787 and almost none of their other planes do – to me making it a deal-breaker for most work trips. The only reason it was ok on this route is I was headed home from back to back trips, and just wanted to sleep and not work – which in this case worked out well.

Will I fly Air Canada again? Yes, definitely, especially if the other options are 2-4-2 or 2-2-2 seating on United…and especially if the planes have WiFi. The food and service are pretty much a wash these days, but it was also nice to try Air Canada again after so much Lufthansa and United lately! Next up, let’s look at United Polaris…

Jul 302018
 


After our day wandering around Santiago, it was time to check out from the W and head to the airport. We were fortunate that the hotel agreed to a 5pm late checkout, meaning we could stay around most of the day before heading to the airport. A bonus nice touch, at the reception they were offering champagne not only to customers checking in, but also to those checking out. Nothing super high quality, but a classy touch!

Uber to the airport was much shorter than the two hour nightmare we endured in the opposite direction, and we approached the terminal just as a nice rose coloured sunset over the field was happening:

We had been able to check in with Aeromexico on the app, so headed straight through to immigration and security which had hardly any line and off to the Delta Skyclub to spend the hour or so before it would be time to board.

The Delta Skyclub, unfortunately, is one of the more dismal ones I’ve encountered. It’s in the basement at tarmac-level (ie, below boarding/jetbridge level) and was pretty small and cramped. Almost every seat was taken, and it only thinned out a slight bit in the time we were there. A glass of respectable Carmenere and some empanadas and nuts were marginal at best…but it wasn’t terrible either. Adequate, but nothing I’d ever go out of my way to spend time in.

Off to the gate, where a huge group of gate lice had formed, and people were clearly in a grumpy and agitated move. To the point I had one guy shove me out of the way because it was very important for him to board first. Um, dude, the priority boarding line was more of a scrum, and since we’re all in this together…I don’t think those five seconds you saved were worth being nasty to people. Very proud of the example you set for your kids. Heh!

Aeromexico flight 11
Santiago, Chile (SCL) to Mexico City, Mexico (MEX)
Depart 21:20, Arrive: 05:10 next day, flight time: 8:50
Boeing 787-8, Registration N964AM, Manufactured 2013, Seat 5F
Miles Flown Year-to-Date: 65,134
Lifetime Miles Flown: 2,585,409

Unfortunately, no plane swap this time like we had been lucky enough with on the way down. We still had the 787-8 as planned, and the less than desirable 2-2-2 seating. We were in the middle section, so it wasn’t bad, just not nearly as nice as the 1-2-1 configuration on the 787-9. Oh well, business class problems. Decent (very small) pour of welcome aboard champagne:

The 2x2x2 seating, being modelled by Phil during boarding. Not bad, but certainly not as nice as the 1x2x1 seating in the same plane!

Despite being a late flight, the crew was pretty slow to spring into action. The wait, however, was rewarded with cheese as a starter again. It’s going to be really hard to go back to United and their semi-warm nuts. I’m also super fussy on my fruit, but the strawberries were perfectly sweet and delicious, and the whole combo went nicely with a glass of cabernet.

I ordered the hockey puck as a main course…I mean grilled chicken…which would have been a terrible miss if not for three things: (1) lots of protein (2) the goat cheese sauce, and (3) the fact I was starving. The salad was also pretty terrible, and the lettuce tasted funny. The mozzarella, zucchini, and basic starter was just odd when there was already a salad on the tray, and a cheesy main course. Overall, a pretty disappointing meal.

To top that off, this just doesn’t look appetizing at all. I took one bite and skipped the rest.

According to the crew, there was no dessert, despite it being listed on the menu. I don’t think they were being lazy, I think it just genuinely wasn’t loaded at all. Oh well.

Got a few hours of pretty decent sleep, and soon we were descending into Mexico City where we would arrive nearly 45 minutes early. Mexico City is like the US in that international and domestic flights are mixed in the same terminal, so everyone has to go through immigration first. Fortunately, we had plenty of time and the lines at immigration weren’t bad, so it was a pretty painless transit experience.

First stop after we re-cleared security was, of course, Starbucks, where Juan Jose  slowly came back to life after a good strong coffee…and another helping of the delicious cheese sandwich I’ve become addicted to over the last month:

After Starbucks, we headed up to the American Express lounge to relax and wait for our flight as well as shower. When we arrived, I asked about a shower, and the agent informed us there was a two hour waitlist for the shower. Seeing there were less than five people in the lounge, I asked how this was possible. Apparently, the showers are shared between the Platinum and Centurion lounges, and Centurion members don’t get priority. With all the money AmEx has been sinking into making great lounges lately, it’s hugely disappointing that Centurion members often have to wait for a table in US lounges (or get the evil eye if they take one of the reserved tables) and now apparently they have to wait for showers too. What’s the additional benefit of the card then?!

Off to the gate, un-showered, where I was just in time for boarding. Said goodbye to Phil who was off to LA, and about five minutes later we started boarding. Unfortunately, about three weeks before my flight, Aeromexico had changed the aircraft from a 787 to a 737. Ugh. I mean, not the end of the world at all, but when you book a specific routing because of the aircraft, it’s disappointing when it changes.

Of the 16 people on the flight, I recognized at least 10 of them from the flight to Santiago. Either lots of people got in on this JFK to Santiago fare, or it just happened to be a super popular routing today.

Aeromexico flight 408
Mexico City, Mexico (MEX) to New York, Kennedy (JFK)
Depart 07:15, Arrive: 13:20, flight time: 5:05
Boeing 737-800, Registration XA-AMN, Manufactured 2014, Seat 2E
Miles Flown Year-to-Date: 67,225
Lifetime Miles Flown: 2,587,500

Fortunately, this time, I got my first choice of meals and what was described by the crew as a tamale was reasonable. Since vacation was almost over, why not have a champagne breakfast. Reasonable breakfast, and probably the only reason it stood out was the chance to have a unique breakfast option. I feel like in the US it’s always the same nasty eggs or cereal, so the variety was very appreciated.

Also, the 787s had the terrible wifi where you paid like $20 and got 50MB, which you can go through in 10 minutes easily – quite a ripoff. On the 737 it was wifi by GoGo, and for like $15 I got unlimited for the whole flight. For a daytime flight, that’s almost enough to make me want to choose the 737 over the 787. Did I mention I’m WiFi addicted?

About an hour before landing, we were also offered a snack of mixed nuts. Unfortunately, it was mostly peanuts. 🙁

Landed at JFK right on time, and despite JFK tending to be a bit of a nightmare there was no wait at immigration for Global Entry, and I was out and looking for the SkyTrain soon.

SkyTrain was pretty easy to fine, and it whisked me off to Terminal 8 where American and their One World partners depart from. I was a little concerned about this connection if anything went wrong, but it didn’t and I was in the JFK Admirals Club with about an hour to kill. That was easy work with a glass of wine, and what I affectionately call the Admirals Club “tan snack”

Boarding for the flight to DC was right on time, and it was nice to have a 737 for such a short hop!

American flight 2773
New York, Kennedy (JFK) to Washington DC, National (DCA)
Depart 16:00, Arrive: 17:47, flight time: 1:47
Boeing 737-800, Registration N915NN, Manufactured 2013, Seat 4B
Miles Flown Year-to-Date: 67,438
Lifetime Miles Flown: 2,587,713

Not just a 737, but the TWA heritage livery plane. As an aviation geek, I love the nostalgia of this. I wish more airlines would do it!

Nothing to say about this flight, it was almost 30 minutes early into DC (that happens when you have the rare short taxi at JFK and aren’t #30 in line for departure) and with that the trip was over all too soon. I wasn’t sad, however, knowing I had two more international trips coming up in under a month. I was actually starting to look forward to time at home more than time on planes!

That said, be on the lookout for more posts very soon!

Jul 142018
 


So, a bit of a background. First, as I’ve mentioned before, this trip came about because of an incredibly good business class fare from New York to Santiago, Chile. Two things that make that noteworthy: first, I had to find a way to get up to New York to start and end the trip. I debated trying to fly standby, but with a paid ticket on the line, I decided it wasn’t worth the risk…so bought a one way up to JFK on Delta, and home on American. Why? Because the timing worked best with a 2:30 to 3:30 layover in New York. Other options would have been too close to risk, or so long it was ridiculous. Easy enough.

Now, two years ago, when I finished going to every country, I always felt a bit bad about Mexico. I’d probably been to Mexico 5-10 times, but always daytrips to Tijuana or Nogales…although I once spent a three day weekend in Ensenada which is actually like 20 miles into Mexico, so I didn’t feel like I’d totally cheated. That said, I also didn’t feel like I’d “seen” Mexico.

So, I was looking forward to an overnight in Mexico on this trip to see a tiny bit more…but then a couple weeks after booking, I ended up with a five day trip to Mexico City for work, which gave me a couple of full days to explore the city. Then, a week before leaving on this trip…another last minute trip back to my client in Mexico City, meaning I would be flying BACK from Mexico City on a Wednesday…and then flying right back on this trip on Thursday. Yes, twice 24 hours apart. Life has a funny way sometimes of surprising us.

Right, so, not much to say. Off to National Airport, no real lines, and boarding right on time. I had decided to risk the upgrade for the short flight rather than pay Delta the extra $150, and I was surprised three days before when my first class upgrade came through. Nice little surprise…until I woke up the morning of the flight to see that Delta had downgraded me again…the usual DCA issue of Federal Air Marshalls taking your seat at the last minute…although they’ll never really admit that’s what happened. 10,000 miles later, Delta had done the right thing – I only hope the government is compensating them for all these clusterfucks…I’ve seen it happen at DCA way too many times.

Delta flight 5937 operated by Republic Airlines
Washington, DC, National (DCA) to New York, Kennedy Airport (JFK)
Depart 11:00, Arrive: 12:29, flight time: 1:29
Embraer ERJ-170, Registration N875RW, Manufactured 2007, Seat 6C
Miles Flown Year-to-Date: 50,201
Lifetime Miles Flown: 2,570,476

Quick flight, no taxi/takeoff delays which is very unusual on a DCA-JFK flight, and soon we landed in JFK. I’ve never flown Delta through JFK before, so apparently I was destined for the complete experience. Landing and parking at Terminal 2, taking the “JFK Jitney” bus over to Terminal 4, and then walking pretty much to Connecticut to the rather remote Delta SkyClub.

I was rewarded with some hummus, grilled chicken breasts, and a glass of wine for my trouble. There was a rather large group of bros in the club who looked like they were heading on spring break, gorging on the chicken breasts like they’d been protein-deprived for months…I think people-watching might be one of my favourite parts of travel…

Of course, the Aeromexico flight was at the far end of Terminal 4 from the SkyClub, so I promptly left Connecticut, and undertook the rather long walk to New Jersey. Stopped at Peet’s Coffee on the way (ok, so maybe I don’t hate Terminal 4 quite so much now) and was greeted with a 100+ person long queue for priority boarding at the Aeromexico gate. I was beginning to get the impression that everyone must be “elite” in Mexico, but no big deal..there would be plenty of overhead space.

Unfortunately, Mexico had just lost to Brazil in the World Cup, and my flight was packed with fans coming off the Aeroflot flight from Moscow who were all in a rather dejected mood.

Aeromexico flight 409
New York, Kennedy Airport (JFK) to Mexico City, Mexico (MEX)
Depart 15:20, Arrive: 19:15, flight time: 4:55
Boeing 787-9, Registration N446AM, Manufactured 2018, Seat 2J
Miles Flown Year-to-Date: 52,292
Lifetime Miles Flown: 2,572,567

First impression of the seats on the Aeromexico 787-9 was fantastic! Roomy, and quite private.

Impressed from the other side too – the walls are high enough you can’t see the people, and the way the seats are angled to the window you’re not looking at the person across the aisle either. Plus, the seats were nice and wide. What a fantastic product!

Welcome aboard bubbles…the flight attendants were unusually particular about putting the coasters down, and collecting them along with your glass. No, you can’t save one for a souvenir…

Once up in the air, lunch service promptly started. I’m pretty over the mixed nuts that seem to start off every international business class meal, and Aeromexico was definitely out to impress. Cheese as a starter pre-meal with my wine? Aeromexico, I think we’re going to get along just swimmingly!

I can’t remember the time I went with the pasta option for a main, and I regret doing it now. Bland, flavourless, and the quinoa salad was pretty terrible as well. This meal had so much potential…just a bit more bacon on the pasta, maybe a bit more cheese, and a little more cream to the sauce and it would have been wonderful. Unfortunate, because after the cheese starter I had such high hopes!

I know lots of people whine about “packaged deserts aren’t appropriate in business class” but give me some delicious ice cream any day to some dried out piece of cake. Simple is best when it comes to desert in the air!

Landed about 30 minutes ahead of schedule, no line at all for immigration, and soon I was in my taxi. It was absolutely pouring rain outside, but there was no traffic at all (how can that be at 7:30pm in Mexico City?!) and in less than 30 minutes I was at the Sheraton Maria Isabel Hotel.

On my previous trip when I had a weekend “downtown,” I chose the Le Meridien, which I found very disappointing. Not a great location with much going on around it (though very convenient for my Historical Center walking tour), and old rooms that loud rattly air conditioning. Add to that a very disappointing and shabby bar, and I wasn’t keen to try it again.

Either my Spanish is getting better, or the staff at the Sheraton wasn’t too keen to practice their English, so I think I managed my first every check-in completely in Spanish, complete with a discussion about all the platinum benefits they offer. Not bed!

Lobby had a giant soccer ball in it in honour of the World Cup…only sad that Mexico had just been eliminated.

Upgraded to a very, very nice suite, with a view of El Ángel right outside my window. Picture taken from my room:

Sleeping area was pretty generic Sheraton-standard, but ice cold air conditioning was very welcome!

Second room of the suite…you could have a party in this room it was so big!

…they must have known I was coming, because a couple of craft beers and some snacks were waiting for me in the room.

Went for a short walk to stretch my legs, and ended up at Fiebre de Malta which I had discovered on my previous trip. I didn’t need a whole lot to eat after the Aeromexico flight, but how can I resist some tacos?! When in Mexico…

Back to the Sheraton, I still wasn’t tired, so decided to have a Patron margarita and enjoy the World Cup decor in the lobby bar. MUCH nicer than the lobby bar at Le Meridien.

The margarita showed up, and was clearly made with fresh-squeezed lime and was delicious. This stay couldn’t have been more night and day compared with my stay at the Le Meridien, and there’s no doubt I would stay here again. I had such a nice stay that I think I need to return again for a 3-4 day weekend and explore the city a bit more in depth next time.

Off to bed, as I had a rather early flight the next morning onwards to Santiago…

May 292018
 


After a few more long and successful days of work and meetings, it was back to OR Tambo to finally head home after being away for three weeks. I had checked in online, so headed straight to security (which oddly enough had zero lines at all) and then through to passport control, which also had no lines. This means that less than 15 minutes after getting off the Gautrain, I was back in the South African Airways Lounge. Walking up to the counter to get a drink, the bartender quickly recognized me:

“My boss! Long time! Go sit down, I will bring you the usual at your usual place!” Yeah, so maybe I need to be spending less time in Johannesburg for the near future…

Apparently I looked thirsty, because I’d barely taken a sip when 10 minutes later he returned with another glass. Did I mention how I love the service in this lounge?

Off to the gate after a short bit, and my chariot was waiting for the ride to Frankfurt:

Boarding was the usual Johannesburg mess, with rather rude helpers roaming the boarding area demanding to see passports. Knowing the game, I loitered near the front of the queue, and when the boarding agent got flustered with the first few passengers another came right over and started a second line, and I think I might have been the first to board…

Lufthansa flight 573
Johannesburg, South Africa (JNB) to Frankfurt, Germany (FRA)
Depart 19:00, Arrive: 05:35 next day, flight time: 10:35
Boeing 747-8i, Registration D-ABYR, Manufactured 2015, Seat 8D
Miles Flown Year-to-Date: 42,315
Lifetime Miles Flown: 2,562,377

I rather like the 2-2-2 configuration on the Lufthansa 747-8i, and no it’s not all aisle access, but the seats in the middle section have a ton of space. Sitting in the window seats is definitely cuddle class. Yuck. 2005 called, it wants its seats back.

Pre-departures were offered, and I accepted a glass of the (warm) sparking wine. It got two sips and that was it. Ugh.

As soon as the door closed I was praising myself for my cunning stalking of the seatmap, and one of the few empty seats in business class was next to me…until the flight attendants brought up a friend from coach and sat her next to me. Ugh. Lufthansa was not doing a good job this flight of living up to their regular high performance. To top if off, “friend” immediately removed her shoes and socks and put her bare feet up in the shared foot area. Ugh. I expect better than this from Lufthansa…

At least the menu looked interesting:

Glass of wine and some nuts to start. I’m so glad Lufthansa finally got rid of the packaged nuts. As a bonus, the flight attendant working my section recognized me from the elevator at the hotel in the morning, where we traded good mornings as I was headed down to Starbucks and he was headed down to the end. Staying in the crew hotel has its benefits…and I got great service the rest of the flight 😀

The duck and pineapple starter was really tasty, but way too small… Of course, United considers two skewered prawns an appetizer, so…

The salad and the main were served together, and both were quite tasty. The beef goulash was also a nice non-traditional choice and a welcome change from the usual chicken or beef madness.

Wow, a business class salad with more than three ingredients. One of the better business class salads I’ve seen in a long time!

Above average business class cheese plate (but sadly no fig spread), and a delicious chocolate cake to finish off the meal.

I wasn’t really that tired, and stayed awake pretty much the whole flight watching tv. Around the middle of the night, I also started to lose all feeling in my right hand. Thinking I had just leaned on it weirdly I got up to walk around a bit, and it didn’t get any better. I stood up and chatted with the flight attendants a bit, and let them know…but the numbness didn’t seem to be spreading so I wasn’t too concerned. This is probably also a good place to mention I’d been dealing with a few (what I thought were) mosquito bites for a few days that had gotten progressively itchier. Fortunately, it never got any worse, but this wasn’t a good sign. (When I got home, medical geniuses decided it must be “some sort of spider or something that bit you in the middle of the night” – wonderful. Fortunately a month later, numbness is finally gone.)

Now, having not died in the middle of the night – or forced a medical emergency landing in Niger (seriously, they probably would have kept going, because, let’s be honest…), it was finally time for breakfast. Despite being dark out, nearly two hours before landing (mind you, 3:30am – no time change) they turned on all the cabin lights and brought round breakfast.

The omelette came with super tasty grilled bacon (though almost tasted more like a pork cutlet) and some cheese and fruit. Overall a rather impressive breakfast!

We landed about 15 minutes early, no line at all at at immigration, so I decided a proper sleep would help, so I headed to my semi-regular haunt the airport Sheraton to get four solid hours of sleep. I had just under six hours between flights, and that was way too long to sit in the lounge, and I figured 3.5 to 4 hours in a bed would make me feel human for the flight home.

Crashed as soon as I hit the bed, got four solid hours, and was worth every cent. Off to immigration and security which had zero line, and I actually had time for 20 minutes in the lounge on the way to the gate. Could have slept more, but had no way to know there would be no lines. Right, on to the flight.

United flight 961
Frankfurt, Germany (FRA) to Newark, New Jersey (EWR)
Depart 11:20, Arrive: 14:00, flight time: 8:40
Boeing 777-300ER, Registration N2331U, Manufactured 2016, Seat 1L
Miles Flown Year-to-Date: 46,185
Lifetime Miles Flown: 2,566,247

I’d booked this routing largely to finally try the new United Polaris seats, and decide if this was enough to finally give United a try. Well, they weren’t doing themselves any favours with terrible pre-departure sparkling wine in plastic cups:

‘MURICA sized seatbelts, perfect for someone with a 50-60 inch waist:

We taxied past the new Lufthansa livery…I don’t hate it as much as others do, but think it was a giant waste of branding budget.

The Polaris “wine flights” had gone away two days prior, but they still had the mini glasses, and the excellent flight attendant was more than happy to pour me all three to taste:

Above average salad (I’m always a sucker for a greek salad), and extremely sad appetizer. One sad wilted basil leaf, two slices of underripe tomato , a glop of gelatinous balsamic, and some mozzarella. The mozzarella was good at least…the rest was embarrassing.

I went with the short rib, knowing it would be essentially the same short rib from the last five years. It was, although very overcooked today.

At least dessert was awesome, partly because they had butterscotch for the rock hard ice cream today, and the macarons? Well, they were incredibly stale 🙁

Rather sad cheese plate, but because I’m a sucker for all the varieties they had, I’ll give that a pass!

At this point, the internet STILL wasn’t working, so finally the purser offered me compensation and an apology. The crew was absolutely fantastic on this flight, and really apologetic, but the frequency with which United has problems even on new planes is embarrassing. Nope, I’ll continue to book away from them whenever possible. To add insult to injury, the new compensation offers are laughable and insulting. As a 1K only $75 travel voucher or 3,500 miles? Just insulting for eight hours of missed work time.

Pre-arrival “deli plate” was not bad, and a nice lighter option. There was also a heavier-sounding option of a sandwich, but honestly this wasn’t bad. Though, the silly pre-packaged polaris chocolates are a sad excuse for a dessert.

We landed at Newark slightly early, and pulled into a gate in the B Terminal. It seems like United has been using the B Gates for international arrivals lately, and I assume this is to relieve overcrowding in the C Customs Hall? Anyone have more insight into this?

This was my first entry to the US since getting my Global Entry reinstated on appeal after a rogue agent revoked it, and I was curious to see how it would go. Couldn’t have gone better, nice and quick, and I was literally plane to landside in 10 minutes. Score!

Of course, this meant waiting for the airtrain to Terminal C, and then dealing with Terminal C security, which took 40 minutes even in the TSA PreCheck line. sEWaRk indeed – what a disgrace. Shame this airport and LaGuardia represent our great nation.

United flight 1743
Newark, New Jersey (EWR) to Washington, DC, National (DCA)
Depart 16:00, Arrive: 17:19, flight time: 1:19
Boeing 737-700, Registration N54711, Manufactured 1998, Seat 2E
Miles Flown Year-to-Date: 46,384
Lifetime Miles Flown: 2,566,446

The Port Authority, however, appears to be making me into a national hero. Armed with my cell phone, eyes, and ears I shall protect America’s airports!

Oh wait, never mind, apparently that’s Jason’s job, and I’m just Mason.

With that, it was a super nice treat to get a 737 from Newark to Washington National. Back around 2005 this used to be the norm on this route for Continental, but ever since the merger it’s been an endless stream of ERJ-145s with the occasional ERJ-170 thrown in for good measure. So this was a pleasant treat, and a really nice way to end what was a really nice trip.!

Now, with that, I have no travel booked for 4.5 weeks…and I can’t imagine that will last so….stay tuned!!

Apr 082018
 


Yeah, so it was Saturday morning. Woke up. I was having coffee, looking ahead to a completely boring day with zero plans. Sitting around on the couch sounded so, so nice. But it was Easter weekend…and there was really nothing at all going on…people were out of town…and before I’d finished my coffee I was bored. I had managed to resist the idea the day before on Friday (you know, when I could have actually gone there and spent the night) but I had a feeling today would be different.

30 minutes later, I’d grabbed a shower, threw a few things in a backpack, and was out the door. There was a flight to Detroit in 70 minutes, and from there on Delta I could pretty much head anywhere in the world. I’d always wanted to do a spur of the moment trip to somewhere – anywhere – and this seemed like the perfect opportunity. So without any plans at all, off to Detroit I went.

Quick Uber to National Airport, check in, through CLEAR with no line, and I was at my gate. I might have even had 10 minutes to spare in the SkyClub, but I was already feeling a bit rushed so decided to head to the gate. Time to head to Detroit, and the great beyond!

Delta Airlines flight 6188, operated by GoJet
Washington DC, National (DCA) to Detroit, Michigan (DTW)
Depart 12:45, Arrive 14:20, Flight Time: 1:35
Canadair CRJ-700, Registration N669CA, Manufactured 2004, Seat 4B
Miles Flown Year-to-Date: 17,013
Lifetime Miles Flown: 2,537,075

Boarded right on time (and yeah, I had 15 minutes to spare, I don’t know why I felt rushed) and ended up in seat 4B, which has more legroom than any other seat on the plane as you can see in the pic below. Given that Comfort Plus has free drinks just like first class on a short flight like this, this seat was actually probably BETTER than ended up in actual first.

Both 4C and 4D remained open, so I decided to move over to 4D right before takeoff. Still pretty much unlimited legroom, and DC is one of my favourite places for a window seat. I’m usually on the A-side so get great Pentagon shots on takeoff, but today it was the Jefferson Memorial and the US Capitol:

I’ve been trying to be nicer to my liver lately, so was content with a bag of snack mix and a diet coke. I should have had some Biscoff cookies, but the little Dorito things in the snack  mix are just soooo good!

Landed in Detroit about 15 minutes ahead of schedule, and look what was right across from my gate:

I had a few vague ideas where Delta flew from Detroit. I knew about London, Frankfurt, Amsterdam, Paris in the evening, but was surprised to see there were actually THREE flights to Amsterdam, one to Rome I didn’t know about, and of course there was also Canada and the rest of the US as well.

Overwhelmed, I headed to the lounge for a snack to explore options. Meatballs, cheese, hummus, and a beer. Giving United’s famous “brown meal” a run for its money:

After looking at how full flights were, I settled on the second flight to Amsterdam. However, as the flight got closer, more and more people started snapping up the available seats, to the point where even if I did get a seat it would be a middle seat in the 1-2-1 configuration. Now, don’t get me wrong, those seats are way better than 2-4-2 on United where people have to climb over each other, but I was really hoping for a solo window seat since I didn’t plan to sleep.

Given the odds from Amsterdam were looking dicey, I took a look back at Paris…and wow…plenty of seats. Choice made, I bought the ticket, and of course was unable to check in online. Tried the counter in the SkyClub, and they couldn’t check me in either since we were only 50 minutes before departure. Time to run to the gate.

Met with the “how did you get through security if you’re not checked in” the gate agent made a production of reminding me she was doing me a favour by checking me in…and just like that it was time to go!

Unfortunately, I was having trouble refunding my Amsterdam ticket online…but did get the very last seat in business class. Fortunately, I could see online they did eventually unload me and I was able to refund it later. Off to Paris we go!

Delta Airlines flight 98
Detroit, Michigan (DTW) to Paris, France, Charles de Gaulle (CDG)
Depart 18:11, Arrive 8:15 next day, Flight Time: 8:04
Airbus A330-300, Registration N803NW, Manufactured 2003, Seat 9A
Miles Flown Year-to-Date: 20,976
Lifetime Miles Flown: 2,541,038

Pre-departure “champagne”  – I’m still not sure a $5 bottle of sparking wine is “worth it” in the calories department, but hey, it came in an actual glass and this spur of the moment trip was definitely something to celebrate! I tend to be someone who overthinks things, so being spontaneous is something to celebrate!

Mixed nuts to start off once we were in the air, and a glass of wine. These glasses always look like they shouldn’t be stable in turbulence, but I’ve never had a problem. Also, love that the mixed nuts include pistachios, pecans, and cashews – my three favourite nuts.

Appetizer tray. I know others don’t like business class service on a tray, but it doesn’t bother me. The salad was pretty underwhelming, but the appetizer was phenomenal. I don’t know how they came up with this combo, but “grilled apricots with whipped ricotta, truffle honey and crispy prosciutto” was absolutely amazing. I wanted more. Plus a pretzel roll and tomato/basil bisque soup was super tasty and good comfort food.

Another home run with the main course, pistachio crusted australian lamb rack. It’s pretty rare you get lamb chops on the bone on a plane, but they were also cooked medium (best you can expect on a plane) and the pistachio crust was amazing. This mean alone made me want to do more Delta transatlantics before it goes away!

Cheese and ice cream for dessert. Cheese was nothing special, but ice cream with a little hot fudge is always welcome.

I had decided I was going to stay away the whole flight to avoid jetlag, since we would be landing around 1am east coast time in the US. Given I often stay up that late on weekends anyways, it was definitely easy to stay awake…and allowed me to catch up on tv. I never watch tv at home, so I rely on downloads of the shows I like to my iPad to catch up. Good use of time in the air.

Small mid-flight snack with about three hours to go:

I decided I would have breakfast “for science” but the frittata of potato and gruyere was much better than expected and I ended up eating most of it. The tomato hollandaise was super tasty too. I suspect Delta must have gotten a sale on asparagus and tomatoes this month!

Oh, and since it was still technically midnight body clock time, a glass of champagne with breakfast was welcome. Now that’s a generous pour. The crew on this flight was friendly and fantastic.

Landed 15 minutes ahead of schedule, and up into the terminal where I managed to get a shot of my ride to Paris:

See, it was all fate that I ended up on a flight to Paris! Paris has been waiting for me!

During the flight I had done some searching, and fortunately managed to find a flight home that was wide open. Looked like I would have about three hours on the ground, and then it would be right back to Cincinnati. Found the Air France/Delta transfer desk a short walk from the plane, and they had no trouble checking me in to Cincinnati. We had arrived at the M gates of Terminal 2E, so I would have to head to the L gates if I wanted to use the Yotel lounge, and my flight would of course depart from the K gates.

So, good news first. After some confusion and asking around, managed to find out that the Yotel is actually outside security in the L gates, so I wouldn’t have to reclear security. One of the worst things about how Terminal 2E is designed at Charles de Gaulle is that it has three piers: K, L, and M, each with their own security. As far as I know, there’s no way to transfer between them without clearing security.

So, the Yotel was like 80 degrees, so I’m not sure the shower I took really helped all that much, but I suppose it was better than nothing? The lounge visit also came with 10 euro in food credit, which I used on two large bottles of Evian and a bottle of Orangina. Given how hot it was I think I sweat it all out immediately, but better than nothing. Stopped in a cafe in the terminal for a delicious pain au chocolate and espresso, because hey, when in Paris, and just like that it was time to head to my next flight!

Back on the inter-terminal train to the K gates, and managed to find security…where the line was nearly AN HOUR long. Even the fast track/premier line took almost 30 minutes. Once again, CDG demonstrating what an absolute pain it is as far as being user-friendly.

That said, I do love the retro-futuristic design of the K terminal:

Only had about 10 minutes to wait to board after all the checkin/inter-terminal shuffle, so it was a very nice and quick visit to Paris, but time to head home now!

Delta Airlines flight 229
Paris, France, Charles de Gaulle (CDG) to Cincinnati, Ohio/Kentucky (CVG)
Depart 10:35, Arrive 13:53, Flight Time: 9:18
Boeing 767-300, Registration N175DN, Manufactured 1990, Seat 3A
Miles Flown Year-to-Date: 25,132
Lifetime Miles Flown: 2,545,194

Despite the flight being relatively light in business (maybe 2/3) the agent had assigned me a middle section seat towards the back. A polite request and I got 3A. The odd numbered window seats are my favourite because the large “console” part of the seat is next to the aisle, giving you a little more privacy. The downside is, when the seat is at all reclined it can be a bit tight to get out past the console. Bedding, amenity kit, headphones, water were waiting for me when I boarded. It was now about 3am eastern time, and sleep was beginning to sound amazing.

Bubbles…because…celebration…blah blah….

Cool takeoff right over Paris Le Bourget airport:

Yay, more pistachios!

After the amazing appetizer on the way over, this one was a bit more disappointing. I don’t “do” shrimp (aka cockroaches of the sea) but in exchange the salad was definitely and upgrade. Oh, and fresh baguette was just as good as having pretzel bread. The thai coconut soup, however, was outstanding and probably the best soup I’ve ever had on a plane:

Grilled beef tenderloin (a nice medium) and fregola sarda pasta. Definitely well above average for steak on a plane:

The cheese was also much better than the other direction, although I’d expect nothing less for a flight originating from Paris. Morbier, Cantal, and Pavé d’affinois with a bit of chutney. Oh, and of course I didn’t pass on the ice cream.

Having eaten, and now about 430a body time, I absolutely passed out for the next five hours and had a wonderful nap. Waking up about an hour before the pre-landing snack was served, a pretty good cuban sandwich:

Hello Cincinnati!

I should probably say that part of what had sold me on Paris was the hope I could take this route back. Back in 1988 the first time I ever flew Transatlantic was on a Delta L1011 from Cincinnati to London Gatwick. Back then, I remember Cincinnati airport being pretty busy, and certainly when I went back in the mid 1990s it was quite busy.

Now, however, it seemed like a bit of a ghost town. We hit immigration right after another flight from Cancun, and now it was time to put Global Entry to the test. This was the first time I would be entering the US since my Global Entry had supposedly been reinstated, so I looked forward to seeing if it was true. The only “evidence” I had was an email telling me that upon review they agreed they would reinstate it and…yup! Went perfectly.

Only one question from the agent when I turned in my receipt of “where are you coming from?”  “Paris.” “Just Paris?” “Yeah, just Paris.” “Welcome home.” Whew, no questions about how long I had been in Paris that would have required an awkward explanation.

To get back to the gates TSA was right in the arrivals area, but unfortunately no PreCheck, no CLEAR, so off come the shoes, out come the laptops, etc etc. Ugh. But the cool thing was, right after this it was an escalator up right to the departure gates. I could have probably even pulled off a 30 minute transit here if I needed to.

But, that done, I had time for Starbucks. Yay!

This airport has certainly seen busier times. View from the SkyClub:

Time to board the flight back to DCA. Gracias and Merci Delta for a fun trip!

4D once again, the same seat I had on the way to Detroit just…24 hours prior. Wow, this had really been a whirlwind.

Delta Airlines flight 6214 operated by GoJet
Cincinnati, Ohio/Kentucky (CVG) to Washington, DC, National (DCA)
Depart 16:00, Arrive 17:28, Flight Time: 1:28
Canadair CRJ-700, Registration N354CA, Manufactured 2002, Seat 4D
Miles Flown Year-to-Date: 25,544
Lifetime Miles Flown: 2,545,606

Cool Kalitta Charters II 727 on taxi:

Lots of great plane spotting on the taxi with all the cargo that moves through Cincinnati, so that made having a window seat really worth it.

Quick hour flight to DCA, nothing special, no beverage service “due to the length of the flight” though water was available to anyone who requested it. The guy sitting next to me asked for a beer, but was told no. Kinda defeats the purpose of Comfort+ except the added legroom.

Overall, I felt really privileged to have been able to do something so crazy. Would I do it again? Most definitely – but it surprisingly took a bit more out of me than I thought it would. It was a great excuse to be lazy, catch up on tv watching, and just enjoy flying for the sake of it. Now, time to do it again soon!

Mar 072018
 


As I mentioned in the last post, the Mobile Passport app had refused to let me report in, leading me to wonder if it was just a systems error (perhaps due to the federal government shutdown that was underway?) or a sign of something more ominous.

Having never had to actually go through normal lines in over five years, thanks to Global Entry and Mobile Passport, I was completely unsure what to do when I arrived…so I followed the line for US Citizens. I know this is probably boring to a lot of people since it’s what most travels do every time they return to the country, but it was new to me.

Turns out you report in at a machine now that is very similar to Global Entry, but there’s no biometric scan. You still scan your passport, the machine takes your picture, and spits out a receipt that you then get in line to show to an agent. I guess what this does is automates some of the data entry the agent used to have to do, and makes a determination.

My receipt spit out line this, and it’s the same “X of Doom” that I’ve gotten at Global Entry before, so I knew I was in for hell. At this point I only had about forty minutes to connect to my next flight, so I was pretty sure I was screwed:

Took nearly 15 minutes to reach the front of the queue and get to an agent, and I was very fortunately to get a very pleasant and helpful agent. The usual questions. Asked what I’d been up to in Cairo, explained it was just one night on the way to Germany for vacation, which made total sense to him. But then: “unfortunately my friend, you’ve won the lottery today. Please wait here against the wall, and someone will be by shortly to escort you to secondary inspection.” Whee, the automated system had decided (most likely) that my one day in Cairo was a lil too sketchy for them, so I feared the same four hour interrogation I got last time I took this route. I was preparing for the worst…and knew my connecting flight was a lost cause.

“Shortly” turned out to be nearly 30 minutes, and finally a pleasant agent came to get me…with a train of eight other suspects behind her. Me, two teenagers who looked to be somali, a pair of women in abayas, a couple of young African men, an older Pakistani gentleman with a grey beard died orange, and what appeared to be a rastafarian. Clearly I’d gotten the “profiling” flag…..

First stop was to drop six people off for what appeared to be baggage inspection. That wasn’t to be my fate. Me, one of the Somali teens, and the older Pakistani guy were led to another area, and told to “have a seat over there.” I sat for what was probably 30-45 minutes, until what I have to admit was a very professional agent came out with all three of our passports. After a quick glance at them, he beckoned me over first. I guess the shady American was likely to be easier than the foreigners…

What seemed to be a very well rehearsed series of about a dozen questions, he took notes on the back of my receipt, then actually said sorry for the hassle…have a good day. I suspect what ever auto flag I tripped he decided “oh, just one of those crazy frequent flier kids flying weird routes for fun” and let me go.

Finally checked my phone, and yup, despite still being 10 minutes prior to departure United had rebooked on on a later flight from Boston-Newark-DCA…in coach. WTF. A quick check of ExpertFlyer confirmed F was available – although points to United for confirming me on what was the quickest routing. Quick call to United got me moved back up business what I had paid for (why they didn’t rebook me automatically was a mystery…since the same class was available) so no giant inconvenience. I would get home a bit over three hours later, via Newark instead of Chicago…and unfortunately miss my hockey game. Boo!

Boston might be one of the most awful airports to transit in, and the walk from the international terminal to United’s terminal took forever, and required a walk outside, walk through the JetBlue checkin area, then past this flying banana:

By the time I got to the United Club, I was a sweaty mess, and of course there were no showers. No worry, was able to relax, clean up, have some water, before setting off in search of what would be much-needed caffeine. One huge plus for Boston, the United terminal had not just a Starbucks, but also a Peet’s and a Dunkin‘! I love choice!

Off to the gate after a long wait, and it was time to fly to sEWaRk…

United Express flight 3622 operated by Republic Airlines
Boston, Massachusetts (BOS) to Newark, New Jersey (EWR)
Depart 17:29, Arrive 19:05, Flight Time: 1:36
Embraer ERJ-175, Registration N733YX, Manufactured 2016, Seat 1C
Miles Flown Year-to-Date: 12,502
Lifetime Miles Flown: 2,532,564

Absolutely nothing to say about this flight. It was on time, there was a snack basket, crew was friendly and efficient and offered multiple refills…about all you can ask for for a short last minute regional flight.

Quick stop by the United Club for some water and a glass of whine, before boarding the last flight of the night, which I prayed would be on time.

United Express flight 3722 operated by Republic Airlines
Newark, New Jersey (EWR) to Washington DC, National (DCA)
Depart 20:30, Arrive 21:50, Flight Time: 1:20
Embraer ERJ-175, Registration N746YX, Manufactured 2017, Seat 3A
Miles Flown Year-to-Date: 12,701
Lifetime Miles Flown: 2,532,763

On time, with wine and a refill…nothing more to say! Fortunately, considering all that had gone wrong, I really can’t complain much about getting home the same day. In the grand scheme of things, it’s pretty mild drama!

Next up, a short post on my recent work trip to Mexico City!

Feb 102018
 


One thing I like about flying to Europe out of DCA is that it requires a connection, which means any thoughts of going into the office are unrealistic. Got a bit of work done from home, had plenty of coffee, and despite sleeping in managed a very leisurely stroll to DCA to catch my initial flight to Chicago in order to get this thing started!

My favourite part of DCA is the old Continental President’s Club, which has become the United Club. The grand ceiling of the main room, and now that there’s the smaller “hidden” room in back it doesn’t feel quite so crowded. Of course, had to start the trip with a little “caviar” – United style:

Decided against all that corn and beans since I’d be spending the next 12+ hours on planes, I opted instead for some cheese cubes…and some pepper strips to get some vitamins:

I had noted on the seatmap that despite first class being full, economy was only booked to about 30 people – completely empty! I considered moving back and taking a whole row to have a little more space, but decided not to risk it with snacks and drinks.

United flight 1264
Washington DC, National (DCA) to Chicago, O’Hare (ORD)
Depart 11:45, Arrive 12:56, Flight Time: 2:11
Airbus A319, Registration N892UA, Manufactured 2006, Seat 2E
Miles Flown Year-to-Date: 612
Lifetime Miles Flown: 2,520,674

Interesting options in the snack basket today, so I opted for the fat free, gluten free, low sodium, low taste gummi bears knowing I would get much much better ones in a few days in Germany.

Beyond that, it was a typical, boring short domestic flight so I’ll skip right ahead to why I chose the flight with the 3.5 hour connection in Chicago: to give the Polaris Lounge one more try. This also had the benefit that if there were to be any winter weather surprises, I was leaving myself plenty of cushion before my international flight. No worries today, and we actually arrived Chicago a little bit early, so off from the B terminal to the C terminal to enjoy the Polaris Lounge.

First impression: the lounge was as empty as I’ve ever seen it, which always helps to make a more positive impression. It did fill up quite a bit by the time I left, but initially it was empty. Glass of Veuve Cliquot at the bar to start things off while I finished up a bit of work.

Headed over to the new dining area from there, which is much nicer and more “private” than the previous area. My only small complaint would be that the staff were more “midwest friendly” than refined, which maybe isn’t the best thing in a premium lounge. It isn’t a complaint, just a bit out of line with the experience they’re trying to project. Now, serious, not complaining….when they say things like “I just figured you would have finished your champagne by now so I brought you another!”

The seared tuna tataki was good, with a nice presentation…and the perfect light starter with a big Lufthansa meal coming up:

I had heard many good things about the Blue Door Kitchen Burger, so decided to order it – fried egg and all, and promised myself I’d only have a few bites to try it. It was pretty good, and ended up finishing a bit over half before heading back to the bar to do some pre-flight work so I could hopefully relax and enjoy the vacation a bit more!

Nice chat about the “paper plane” cocktail with the lounge manager, who’s actually been sitting at the bar just about every time I visit the lounge doing some paperwork.

After a nice visit, back through the psychedelic tunnel to the B gates to find my Lufthansa flight. Overall impression of the Polaris Lounge? Blows away anything else in the United States with the possible exception of the JFK American Flagship Lounge. It will be very interesting when (and if) United finishes more Polaris Lounges if they manage to replicate this very high standard.

Long line to board when I went to the gate, and the business class line was super long as well, so I just walked up to the counter, mentioned to the gate agent that I was in first, and was invited to board immediately so I didn’t have to stand in line. Very nice touch by the gate crew.

Lufthansa flight 431
Chicago, O’Hare (ORD) to Frankfurt, Germany (FRA)
Depart 16:20, Arrive 7:40 next day, Flight Time: 8:20
Boeing 747-8i, Registration D-ABYK, Manufactured 2013, Seat 2A
Miles Flown Year-to-Date: 4,956
Lifetime Miles Flown: 2,525,018

My seat was already set up when I boarded, and champagne and nuts made a very quick appearance. I was the only person in first today, and I had a very “old school” crew who did everything by the book and provided a first class experience that was over the top from a service perspective…without being awkward and “too much.” I’m seriously curious what kind of “notes” Lufthansa keeps on their passengers. Despite never having flown with this crew before, they knew several personal touches that they never would have without someone having told them (or read this blog maybe.)

Immediately after posting the above pic to Instagram and Twitter, Lufthansa (always on top of their social media game) was quick to reply:

I sort of find it comical that Lufthansa social media knows me well enough that they dare reply with Beyoncé memes. As I was the only one in first today, the crew had already made up the seat across from me as a bed for when I was ready for it later inflight. The gate agents did upgrade someone from business at the last minute, but I heard them telling the crew “he will just sleep and doesn’t need any service. We just want him to have a private bed.” I don’t know who he was that he got this treatment, but to the crew’s credit I never would have known he was there.

I forget what the amuse bouche was, but I remember it was tasty…

Since I wanted to try and convince myself to be sleepy, I told the crew they could turn the cabin lights dark from the start of the flight so the other guy could sleep. Apologies on the slightly dark pictures because of it. Tonight was an “all the caviar you want” flight, so I just asked for a medium portion. I was more in a sampling mood, and the main course sounded excellent…

Next up were appetizers and salad: herb shrimp with fennel salad and tomato oregano dressing, buffalo style chicken, celery with gorgonzola mousseline and farro salad, and chilled ratatouille parcel with balsamic glaze. Overall, mostly a miss unfortunately. The buffalo chicken was tasty, but the rest “tried too hard” and just wasn’t great.

Finished maybe half the appetizers, which were followed by an amazing bowl of lobster bisque. I think this was intended to be a main course, but with no other passengers, the crew insisted:

Next up, far and away the best airline main course I’ve ever had. Grilled beef filet (a perfect medium) and lobster claw served with mac and cheese. The mac and cheese was just a little spicy, the asparagus was perfectly cooked, and the whole thing was a home run!

Last but not least, a helping of cheese. I was stuffed by this point, but couldn’t turn the cheese down. Good selection:

After clearing the table, the flight attendant serving first offered “can I get you a Johnny Walker Blue, one ice cube as a night cap?” Again, no idea how he would have known that unless he reads this blog or Lufthansa keeps records on their first class episodes.

One quick check of email before calling it a night, and facebook suggested the following filter for a goofy selfie. I think they know what I was up to….

Slept nearly five hours, woke up just in time for some tea and freshening up before landing, and it was time to enjoy some time in the First Class Terminal before my connecting flights.

Oct 122017
 


Alarm went off around 7am, and as usual the first thing I did was turn off Airplane Mode. The flood of notifications started: email, facebook, instagram, twitter…and United. Hmmm, that’s unusual. Must be that it was time to check in for my flight tonight from Washington Dulles to Detroit for my NEXUS renewal interview.

Nope. Almost 22 hours before the flight was scheduled to depart, United canceled it for “weather.” Um, there’s no weather in or predicted for either Washington DC or Detroit – what gives? I can only guess that the hurricane was stranding planes all over the place, and of course because it was weather…tough luck.

Called and got an agent who told me she could get me out the next morning…at 6am…via Chicago…with a 40 minute connection. Um, that’s not going to work, and I have to get to the airport here in Helsinki. I’ll touch base when I have more time – but please protect me on that 6am and note that I still have the right to cancel. Great agent, and she was happy to do that.

Quick breakfast at the Radisson Blu as it was included with my rate, and I was super impressed. Huge buffet spread with lots of tasty options, and the only downside is that the breakfast room was absolutely packed. The checkin agent the day before did say they were booked to capacity, and it was a Monday, so that probably explains a lot of it. That said, I’m definitely staying here again my next stop in Helsinki.

It had been about a year since I was last in Helsinki, and since then trains from the main station had started running to the airport. Quick walk across the square, easy to buy a ticket from a vending machine, and only had to wait about five minutes for the train to depart. This makes this hotel combo absolutely priceless going forward. Plus…a great beer restaurant right around the corner!

Arrived at the airport in plenty of time, and the station was quite a hike from the terminal. Given I’d be spending the whole day on planes that was just fine with me, and quickly found the SAS check-in area and got my boarding pass. Of course, the most important place in the terminal was in the other terminal: Starbucks. Got my venti americano, and all was right in the world. Now, off to the gate.

Back to the other terminal (about a five minute walk) up the escalator, and surprised to find absolutely no security queue at all. I was through in 2-3 minutes, and even had 15 minutes for the lounge. The SAS Lounge was right by the security area, and since I had just had breakfast and coffee, I just wanted somewhere to charge my devices for a short bit and sit down. Headed to the gate about 40 minutes before boarding – which was a waste – because the plane only arrived about 30 minutes before departure, and we started boarding maybe 15 minutes before departure.

SAS flight 707
Helsinki, Finland (HEL) to Stockholm, Sweden (ARN)
Depart 11:15, Arrive 11:15, Flight Time: 1:00
Boeing 737-600, Registration LN-RCW, Manufactured 1999, Seat 2A
Miles Flown Year-to-Date: 98,640
Lifetime Miles Flown: 2,475,617

Does that mean we’ll depart late? No. Despite an absolutely packed flight, departure was still right on time. No matter how much you like airlines in the United States, one thing that is horrible is the refugee exodus that happens during boarding. People bringing on everything they own. Maybe I’m being a snob because I get to board first and bring slightly more than I “should” but if you’re in group 8 or 9….be realistic! You know you’re going to have to check that giant Sampsonite!

Rant over, time to fly. Only 45 minutes in the air, but they still served a small snack…which was much tastier than expected! I never figured out if Seat 2A was technically “business class” or “economy plus” but didn’t matter to me in the end. I got a drink, the middle seat was empty, and I was happy.

Off the plane right on time, and first job was to try and find a transfer desk and get my Icelandair boarding passes since it was a separate ticket. I had considered a flight in Finnair which would have left me 1:45 to connect (aka more sleep) but decided not to risk it. Looks like I could have, but end of the day, risks like that aren’t usually worth it. Finally found an SAS transfer counter, where the sole agent was busy dealing with a very unhappy passenger who had missed the only flight of the day to her destination for some reason.

Eventually, she got around to helping me, and apparently Icelandair is a bit of a pain because she looked like I was seriously annoying her. I probably shouldn’t have asked her (after getting boarding passes) if there was still a Starbucks in the terminal, because I got an annoyed “no, it closed. The only one is outside.” Ok fine…could you maybe point me to the lounge? “Well i *guess* you can use that one” – pointing to the elevators right across from the desk.

Up to the SAS lounge which had cool barcode scanners for admission. Also, where my Icelandair boarding pass didn’t seem to work. The agent in charge seemed puzzled if I should get in or not, and asked for a frequent flier card. I gave her my United Star Gold card (despite them having nothing to do with Icelandair), and she scanned that and it didn’t work either. She was sure I should be let in, but couldn’t figure out how to do it, so eventually decided research was more work than it was worth and just manually let me in.

Not much to say about the lounge…good spread of food and drink, huge and plenty of seating, and ample places to plug in and charge the laptop. Other than that, it was a pretty average lounge, although it did have pretty good tarmac views.

Headed to the gate about 40 minutes before departure, and it was a relatively short five minute walk from the lounge. I knew the flight was very full, but the gate area was packed, and there were at least 20 wheelchairs waiting to board. Lots of American passports showing, and this was clearly the Sweden to America geriatric express.

Icelandair flight 307
Stockholm, Sweden (ARN) to Reykjavik, Iceland (KEF)
Depart 14:20, Arrive 15:30, Flight Time: 3:10
Boeing 767-300, Registration TF-ISP, Manufactured 1997, Seat 4A
Miles Flown Year-to-Date: 99,977
Lifetime Miles Flown: 2,476,594

Fortunately, business “Saga” class was only about half full today, which let me move to a window seat and keep the seat next to me empty in the 2-1-2 config. I’ve posted quite a lot how I hate climbing over people or having them climb over me, so it’s always nice when I can get a window seat and still avoid this. Of course, the internet wasn’t working on this plane, so that was a big negative to the flight.

Menus were passed out as we waited for everyone to board:

Wine list was included:

Service on this relatively short flight started out with a beverage and nut service. The nuts came in a chinese takeout container, and were sugar coated almonds. Strange, but points for originality.

I had preordered my meal online, but it wasn’t catered. In addition to the internet not working, my already low impression of Icelandair was even going lower. First the internet wasn’t working, and now my meal wasn’t loaded. Two strikes. That said, the fishy entree was pretty tasty.

Short connection of about 50 minutes in Reykjavik, and when I tried to stop in the lounge (which is on the Schengen side before immigration) I was told there was no time, I had to go straight through immigration to the gate…so I did.



You can guess what this meant. 30 minutes of waiting in the gate area to board my connecting flight. My memory of this wait is of an extremely obnoxious guy and his mother waiting to board. He was bitching up a storm that nobody in Iceland could manage to charter him a plane to fly him home, and they had to pay $2,500 for one first class ticket and the other person had to sit in coach. Making him even more of a jerk in my mind, was that he made his mother sit in coach while he sat in business class. After three weeks away, ugh, welcome back to the ugly side of America.

Icelandair flight 645
Reykjavik, Iceland (KEF) to Washington DC, Dulles (IAD)
Depart 16:50, Arrive 19:10, Flight Time: 6:20
Boeing 767-300, Registration TF-ISW, Manufactured 1997, Seat 1D
Miles Flown Year-to-Date: 102,776
Lifetime Miles Flown: 2,479,753

This flight was already looking up…and like a flight to the US…with plastic glasses of sparkling wine offered pre-departure…different aircraft, but this one also didn’t have working internet. I was beginning to wonder if Icelandair was paying their bills:

Once again, they hadn’t loaded my pre-ordered meal, but the menu looked relatively tasty:

No almonds in a takeout container this time, but the “famous” Icelandair carmelcorn:

I went with the veal main, which was very United-esque in taste and poor plating. The herring starter with deviled egg was tasty….but stay tuned…

Landed on time, exhausted, and since my United flight to Detroit was canceled I figured I might as well spend the night at home and save money. My hotel in Detroit was kind enough to waive the late cancelation fee, so it was off to Uber and a fantastic night in my own bed. Since my NEXUS interview wasn’t until 12:30 the next day, that still left me plenty of time in the morning to make my way to Detroit.

When I got home, I had a look at Delta, and noticed the morning flight to Detroit had a bunch of empty seats, so opted to ask United for a refund and decided to risk going to Detroit standby. Fortunately, when I woke up, the flight was still very open and I had no trouble at all getting on it.

Unfortunately, the minute I stepped into the Delta Skyclub, I knew I’d made a very, very poor decision eating fish and deviled eggs on a plane the previous day. Nausea and all the other food-borne illness side effects rapidly just set in, and I just prayed I would make it through the flight…

Delta flight 2359
Washington DC, National (DCA) to Detroit, Michigan (DTW)
Depart 7:30, Arrive 9:03, Flight Time: 1:33
Airbus A319, Registration N316NB, Manufactured 2000, Seat 24C
Miles Flown Year-to-Date: 103,182
Lifetime Miles Flown: 2,480,159

Hey, at least I got an aisle seat so that’s a positive! I can’t say no to a Diet Coke and Biscoff, even if I was seriously nauseous.

By the time we landed I was full on majorly nauseous. Head was spinning when walking, and overall just felt sick. If it wasn’t for the fact my NEXUS (and thus Global Entry and PreCheck) was expiring in three days, I would have turned around and gone home and tried to reschedule. Lesson learned: don’t leave things to the last minute.

Was originally planning to Uber to my appointment and ask the Uber to wait, but for some reason that felt logistically difficult so I decided to see if I could get a rental from Hertz. No problem, great rate, much cheaper than a roundtrip Uber, and I was set. Off to the shuttle to the Hertz lot, fantastic agent brought me into her office as a Platinum member, and asked if a Volvo would be ok today. Sweet upgrade, although I was feeling too nauseous to even care.

By this point, I should have heeded all the warning signs from the universe: canceled United flight, food-borne illness, but no, I didn’t and proceeded with the interview, which started off perfectly fine. The Canadian agents processed me in under a minute, then it was on to the American agent, who seemed not in the best of moods. First comment to his colleague: “hey…Martha…look at this! You ever seen someone who’s been to so many countries…ut oh, Cuba? We have a problem”

Without going into details, the agent seemed completely unaware of the changes a couple years prior towards US policy to Cuba and refused to approve my renewal. I was told “if you find any documents that support your case, please fax them.” Ugh. Yet, he still took my fingerprints and biometrics. Odd.

Back to the airport, drop off the car, and off to the Delta Skyclub where I sat as a nauseous mess for a couple hours until it was time to board my flight.

Delta flight 1144
Detroit, Michigan (DTW) to Washington DC, National (DCA)
Depart 15:35, Arrive 17:10, Flight Time: 1:35
Airbus A319, Registration N316NB, Manufactured 2000, Seat 15D
Miles Flown Year-to-Date: 103,588
Lifetime Miles Flown: 2,480,565

Fortunately, I got an aisle seat again, and the flight passed without any major excitement. Quite an overly-eventful end to what had been a fantastic 3+ week trip.

Just to finish the story, about two weeks later, after faxing my explanation of how my Cuba trip was “legal” under the new US policy, along with a citation of the policy….someone approved my NEXUS renewal in the system and two minutes later…revoked my status. I read this as “I didn’t have grounds to deny the renewal, but in my authority as a border agent I revoked it later.”

The case is currently with my US Senator who is following up, along with the CBP Trusted Traveler Ombudsman. Per the letter of the regulations I followed them exactly, and backed that up in writing when requested. We’ll see where this goes, but in the meantime (and $85 later) at least I have TSA PreCheck for the time being….

We’ll see how my first non-Global Entry immigration experience goes in two weeks on my next work trip…

Sep 012017
 



I’m still not certain how I ended up with this routing, but once it all came together the circle around the world sounded really fun. Only problem was to make it work, somehow I had to get to Sao Paulo, Brazil, which would require a visa. After my previous nightmare getting a Brazilian visa nearly ten years ago I wasn’t looking forward to it, but this turned out to be easier than I expected.

Once this was planned, I couldn’t resist a couple more stops in South America, and when I found award space from Santiago to Buenos Aires then Buenos Aires to Sao Paulo it all seemed to fall into place. There was even award space from DC to Santiago with United so it all seemed to work out.

But then a few weeks before the trip, I started to have buyer’s remorse about all the miles I had spent on the trip, and began to think of ways to possibly cut things back a little. After a little checking, I found lots of space on Delta to Santiago, so decided that I would give standby a chance. Now, lots of people have realized over the last couple of years that even when you find space for an award ticket, the toughest part can be the domestic segment to your gateway. Unfortunately, I learned with standby it can be the same thing.

In the few days leading up to the flight, just about every flight from DC to Atlanta went from having lots of open seats to being nearly full. I probably would have gotten on one, but it looked very, very risky. After some checking, I knew I could get to LaGuardia, and since Delta flies to 30+ destinations from there I figured I could get from there to somewhere and eventually to Atlanta. Yes, the LaGuardia to Atlanta flights were also extremely full.

So, I found myself at the airport, and with lots of open space, no problem getting on the flight to LaGuardia.

Delta Shuttle Flight 6140, Operated by Republic Airlines
Washington DC, National (DCA) to New York, LaGuardia (LGA)
Depart 11:00, Arrive 12:13, Flight Time: 1:13
Embraer ERJ-170, Registration N823MD, Manufactured 2005, Seat 7A
Miles Flown Year-to-Date: 68,281
Lifetime Miles Flown: 2,445,258

DCA is one of the few airports I actually prefer a window seat, especially on the A side of the plane. On a clear day, I love this view right after takeoff:

…and on approach to LaGuardia, you’re treated to this. Makes being “penned-in” to a window seat very worth it. Fortunately, in this case, the aisle was even empty!

After landing and a short wait for the shuttle bus, it was off to the main terminal at LaGuardia to enjoy the Centurion Lounge for a bit…and plan how I would get to Atlanta.

Glass of Veuve Cliquot, a nice seasonal salad and some tomato soup made for a tasty lunch.

At this point things were still a little iffy, and I started playing around with options to get to Atlanta. Originally I was thinking of flying via Richmond, but that started filling up. Some more playing around, and I found an option I didn’t even know existed: Savannah, Georgia. The flights were wide open, so I booked it and then headed over to the Delta terminal to sit out the rest of the wait in the SkyClub.

I got there just in time, because they were rolling out the hot dog cart. Who knew they served hot dogs in the SkyClub. Fun, and different. Lunch part two, with a glass of wine.

Delta Flight 3366, Operated by Endeavor Air
New York, LaGuardia (LGA) to Savannah, Georgia (SAV)
Depart 15:10, Arrive 17:47, Flight Time: 2:37
Canadair CRJ-900, Registration N924XJ, Manufactured 2008, Seat 8D
Miles Flown Year-to-Date: 69,004
Lifetime Miles Flown: 2,445,981

Apparently, I wasn’t the only one who figured out this route. I was joined by another 20+ standbys also trying to get to Atlanta who figured out that this was likely the safest routing. Still not a full flight, and got both seats to myself…and a Comfort+ seat to boot. Can’t complain about that at all…and much better than getting the last middle seat on a nonstop to Atlanta from DCA!

Wine, Biscoff, and Almonds for the ride down to Savannah. Delightful service for a long regional flight.

20 minutes out from landing I looked at the radar, and found this. The blue cross was our location…this was going to be very bumpy on the ride in…

Wasn’t too bad as far as turbulence, but after deplaning looked out to the tarmac and saw this view. Yup, the skies are angry!

I admit – part of the reason I chose this route was to see a new airport I’d never been to before and to add to my routes flown. I may have to do these strange connections more often just to get a little variety on my flight map!

Although the connection was supposed to be only 30 minutes making it tight, thanks to weather things were a bit delayed and I ended up having almost 90 minutes between flights. Just enough time to get Starbucks and wake up a bit. Another fun fact: people may have heard of the “Big Mac Index” where the Economist did a relative cost of living exercise for different cities around the world using the price of a Big Mac. I’ve been doing the same at Starbucks for a couple of years, using the price of a grande drip coffee (tax included). If anyone would like to contribute to this project, feel free to send me datapoints!

Delta Flight 1475
Savannah, Georgia (SAV) to Atlanta, Georgia, ATL (ATL)
Depart 18:15, Arrive 19:25, Flight Time: 1:10
Boeing 717, Registration N972AT, Manufactured 2002, Seat 11E
Miles Flown Year-to-Date: 69,219
Lifetime Miles Flown: 2,446,196

Not much to say about this flight – the crew spent the whole thing seated due to turbulence, which fortunately ended up not being as bad as expected. Nice short hop, and soon we were in Atlanta.

Checked one more time online, and things still looked very good, so I headed to the SkyClub to enjoy my time before boarding. Couple glasses of wine and some cheese, and when I saw I had been assigned a seat headed down to the gate to enjoy the spoils of my victory: saving 55,000 United miles and still getting to ride in the pointy end of the plane in DeltaOne.

Delta Flight 147
Atlanta, Georgia, ATL (ATL) to Santiago, Chile (SCL)
Depart 22:25, Arrive 08:00 next day, Flight Time: 9:35
Boeing 767-300, Registration N183DN, Manufactured 1993, Seat 7D
Miles Flown Year-to-Date: 73,914
Lifetime Miles Flown: 2,450,891

Welcome aboard bubbles…in a glass. A real glass. Are you listening United and American?

Nice simple, but useful Tumi amenity kit.

Warm nuts came around after takeoff, which was nice…except for the tinfoil ramekin. Found out later from some in the know that there’s been a catering shortage in Atlanta recently which should hopefully be resolved soon.

Soup, salad, and appetizer were all served together on a tray. Normally I wouldn’t be too fond of this, but given it was a 10:30 pm departure, efficiency was appreciated.

The corn and green chili bisque with cilantro lime sauce didn’t look very appetizing, but was absolutely delicious.

Sad salad with ramekin of veg. I suspect maybe this was supposed to be poured over the salad before serving?

Went with the grilled beef tenderloin expecting it to be overcooked, which it was. It was still tasty tho, and the polenta and grilled artichoke were nice as a different side from the potatoes and mushy veg I’m used to.

For a US airline cheese plate this was really good, not to mention it was served with fig compote. Everyone knows how I like my fig compote! Plus, I can’t quite put my finger on it but the simplicity of the sundae was also really good. Big fan of this desert combo compared to what I’m used to on United and American.

Slept nearly seven hours after all the food and wine, and missed the breakfast service as usual on longhaul redeyes, waking up with just enough time to brush my teeth and put some contacts in before landing. On the walk to immigration, we were greeted with this sign:

I love how they blacked out other countries no longer subject to the reciprocity fee, and made it very clear only Australians are the bad guys in Chile these days. Immigration was nice and simple, and with that it was time to find my way to the hotel and start enjoying the trip!