Oct 122017
 

Alarm went off around 7am, and as usual the first thing I did was turn off Airplane Mode. The flood of notifications started: email, facebook, instagram, twitter…and United. Hmmm, that’s unusual. Must be that it was time to check in for my flight tonight from Washington Dulles to Detroit for my NEXUS renewal interview.

Nope. Almost 22 hours before the flight was scheduled to depart, United canceled it for “weather.” Um, there’s no weather in or predicted for either Washington DC or Detroit – what gives? I can only guess that the hurricane was stranding planes all over the place, and of course because it was weather…tough luck.

Called and got an agent who told me she could get me out the next morning…at 6am…via Chicago…with a 40 minute connection. Um, that’s not going to work, and I have to get to the airport here in Helsinki. I’ll touch base when I have more time – but please protect me on that 6am and note that I still have the right to cancel. Great agent, and she was happy to do that.

Quick breakfast at the Radisson Blu as it was included with my rate, and I was super impressed. Huge buffet spread with lots of tasty options, and the only downside is that the breakfast room was absolutely packed. The checkin agent the day before did say they were booked to capacity, and it was a Monday, so that probably explains a lot of it. That said, I’m definitely staying here again my next stop in Helsinki.



It had been about a year since I was last in Helsinki, and since then trains from the main station had started running to the airport. Quick walk across the square, easy to buy a ticket from a vending machine, and only had to wait about five minutes for the train to depart. This makes this hotel combo absolutely priceless going forward. Plus…a great beer restaurant right around the corner!

Arrived at the airport in plenty of time, and the station was quite a hike from the terminal. Given I’d be spending the whole day on planes that was just fine with me, and quickly found the SAS check-in area and got my boarding pass. Of course, the most important place in the terminal was in the other terminal: Starbucks. Got my venti americano, and all was right in the world. Now, off to the gate.

Back to the other terminal (about a five minute walk) up the escalator, and surprised to find absolutely no security queue at all. I was through in 2-3 minutes, and even had 15 minutes for the lounge. The SAS Lounge was right by the security area, and since I had just had breakfast and coffee, I just wanted somewhere to charge my devices for a short bit and sit down. Headed to the gate about 40 minutes before boarding – which was a waste – because the plane only arrived about 30 minutes before departure, and we started boarding maybe 15 minutes before departure.

SAS flight 707
Helsinki, Finland (HEL) to Stockholm, Sweden (ARN)
Depart 11:15, Arrive 11:15, Flight Time: 1:00
Boeing 737-600, Registration LN-RCW, Manufactured 1999, Seat 2A
Miles Flown Year-to-Date: 98,640
Lifetime Miles Flown: 2,475,617

Does that mean we’ll depart late? No. Despite an absolutely packed flight, departure was still right on time. No matter how much you like airlines in the United States, one thing that is horrible is the refugee exodus that happens during boarding. People bringing on everything they own. Maybe I’m being a snob because I get to board first and bring slightly more than I “should” but if you’re in group 8 or 9….be realistic! You know you’re going to have to check that giant Sampsonite!

Rant over, time to fly. Only 45 minutes in the air, but they still served a small snack…which was much tastier than expected! I never figured out if Seat 2A was technically “business class” or “economy plus” but didn’t matter to me in the end. I got a drink, the middle seat was empty, and I was happy.

Off the plane right on time, and first job was to try and find a transfer desk and get my Icelandair boarding passes since it was a separate ticket. I had considered a flight in Finnair which would have left me 1:45 to connect (aka more sleep) but decided not to risk it. Looks like I could have, but end of the day, risks like that aren’t usually worth it. Finally found an SAS transfer counter, where the sole agent was busy dealing with a very unhappy passenger who had missed the only flight of the day to her destination for some reason.

Eventually, she got around to helping me, and apparently Icelandair is a bit of a pain because she looked like I was seriously annoying her. I probably shouldn’t have asked her (after getting boarding passes) if there was still a Starbucks in the terminal, because I got an annoyed “no, it closed. The only one is outside.” Ok fine…could you maybe point me to the lounge? “Well i *guess* you can use that one” – pointing to the elevators right across from the desk.



Up to the SAS lounge which had cool barcode scanners for admission. Also, where my Icelandair boarding pass didn’t seem to work. The agent in charge seemed puzzled if I should get in or not, and asked for a frequent flier card. I gave her my United Star Gold card (despite them having nothing to do with Icelandair), and she scanned that and it didn’t work either. She was sure I should be let in, but couldn’t figure out how to do it, so eventually decided research was more work than it was worth and just manually let me in.

Not much to say about the lounge…good spread of food and drink, huge and plenty of seating, and ample places to plug in and charge the laptop. Other than that, it was a pretty average lounge, although it did have pretty good tarmac views.

Headed to the gate about 40 minutes before departure, and it was a relatively short five minute walk from the lounge. I knew the flight was very full, but the gate area was packed, and there were at least 20 wheelchairs waiting to board. Lots of American passports showing, and this was clearly the Sweden to America geriatric express.

Icelandair flight 307
Stockholm, Sweden (ARN) to Reykjavik, Iceland (KEF)
Depart 14:20, Arrive 15:30, Flight Time: 3:10
Boeing 767-300, Registration TF-ISP, Manufactured 1997, Seat 4A
Miles Flown Year-to-Date: 99,977
Lifetime Miles Flown: 2,476,594

Fortunately, business “Saga” class was only about half full today, which let me move to a window seat and keep the seat next to me empty in the 2-1-2 config. I’ve posted quite a lot how I hate climbing over people or having them climb over me, so it’s always nice when I can get a window seat and still avoid this. Of course, the internet wasn’t working on this plane, so that was a big negative to the flight.

Menus were passed out as we waited for everyone to board:

Wine list was included:

Service on this relatively short flight started out with a beverage and nut service. The nuts came in a chinese takeout container, and were sugar coated almonds. Strange, but points for originality.

I had preordered my meal online, but it wasn’t catered. In addition to the internet not working, my already low impression of Icelandair was even going lower. First the internet wasn’t working, and now my meal wasn’t loaded. Two strikes. That said, the fishy entree was pretty tasty.

Short connection of about 50 minutes in Reykjavik, and when I tried to stop in the lounge (which is on the Schengen side before immigration) I was told there was no time, I had to go straight through immigration to the gate…so I did.



You can guess what this meant. 30 minutes of waiting in the gate area to board my connecting flight. My memory of this wait is of an extremely obnoxious guy and his mother waiting to board. He was bitching up a storm that nobody in Iceland could manage to charter him a plane to fly him home, and they had to pay $2,500 for one first class ticket and the other person had to sit in coach. Making him even more of a jerk in my mind, was that he made his mother sit in coach while he sat in business class. After three weeks away, ugh, welcome back to the ugly side of America.

Icelandair flight 645
Reykjavik, Iceland (KEF) to Washington DC, Dulles (IAD)
Depart 16:50, Arrive 19:10, Flight Time: 6:20
Boeing 767-300, Registration TF-ISW, Manufactured 1997, Seat 1D
Miles Flown Year-to-Date: 102,776
Lifetime Miles Flown: 2,479,753

This flight was already looking up…and like a flight to the US…with plastic glasses of sparkling wine offered pre-departure…different aircraft, but this one also didn’t have working internet. I was beginning to wonder if Icelandair was paying their bills:

Once again, they hadn’t loaded my pre-ordered meal, but the menu looked relatively tasty:

No almonds in a takeout container this time, but the “famous” Icelandair carmelcorn:

I went with the veal main, which was very United-esque in taste and poor plating. The herring starter with deviled egg was tasty….but stay tuned…

Landed on time, exhausted, and since my United flight to Detroit was canceled I figured I might as well spend the night at home and save money. My hotel in Detroit was kind enough to waive the late cancelation fee, so it was off to Uber and a fantastic night in my own bed. Since my NEXUS interview wasn’t until 12:30 the next day, that still left me plenty of time in the morning to make my way to Detroit.

When I got home, I had a look at Delta, and noticed the morning flight to Detroit had a bunch of empty seats, so opted to ask United for a refund and decided to risk going to Detroit standby. Fortunately, when I woke up, the flight was still very open and I had no trouble at all getting on it.



Unfortunately, the minute I stepped into the Delta Skyclub, I knew I’d made a very, very poor decision eating fish and deviled eggs on a plane the previous day. Nausea and all the other food-borne illness side effects rapidly just set in, and I just prayed I would make it through the flight…

Delta flight 2359
Washington DC, National (DCA) to Detroit, Michigan (DTW)
Depart 7:30, Arrive 9:03, Flight Time: 1:33
Airbus A319, Registration N316NB, Manufactured 2000, Seat 24C
Miles Flown Year-to-Date: 103,182
Lifetime Miles Flown: 2,480,159

Hey, at least I got an aisle seat so that’s a positive! I can’t say no to a Diet Coke and Biscoff, even if I was seriously nauseous.

By the time we landed I was full on majorly nauseous. Head was spinning when walking, and overall just felt sick. If it wasn’t for the fact my NEXUS (and thus Global Entry and PreCheck) was expiring in three days, I would have turned around and gone home and tried to reschedule. Lesson learned: don’t leave things to the last minute.

Was originally planning to Uber to my appointment and ask the Uber to wait, but for some reason that felt logistically difficult so I decided to see if I could get a rental from Hertz. No problem, great rate, much cheaper than a roundtrip Uber, and I was set. Off to the shuttle to the Hertz lot, fantastic agent brought me into her office as a Platinum member, and asked if a Volvo would be ok today. Sweet upgrade, although I was feeling too nauseous to even care.

By this point, I should have heeded all the warning signs from the universe: canceled United flight, food-borne illness, but no, I didn’t and proceeded with the interview, which started off perfectly fine. The Canadian agents processed me in under a minute, then it was on to the American agent, who seemed not in the best of moods. First comment to his colleague: “hey…Martha…look at this! You ever seen someone who’s been to so many countries…ut oh, Cuba? We have a problem”

Without going into details, the agent seemed completely unaware of the changes a couple years prior towards US policy to Cuba and refused to approve my renewal. I was told “if you find any documents that support your case, please fax them.” Ugh. Yet, he still took my fingerprints and biometrics. Odd.

Back to the airport, drop off the car, and off to the Delta Skyclub where I sat as a nauseous mess for a couple hours until it was time to board my flight.

Delta flight 1144
Detroit, Michigan (DTW) to Washington DC, National (DCA)
Depart 15:35, Arrive 17:10, Flight Time: 1:35
Airbus A319, Registration N316NB, Manufactured 2000, Seat 15D
Miles Flown Year-to-Date: 103,588
Lifetime Miles Flown: 2,480,565

Fortunately, I got an aisle seat again, and the flight passed without any major excitement. Quite an overly-eventful end to what had been a fantastic 3+ week trip.

Just to finish the story, about two weeks later, after faxing my explanation of how my Cuba trip was “legal” under the new US policy, along with a citation of the policy….someone approved my NEXUS renewal in the system and two minutes later…revoked my status. I read this as “I didn’t have grounds to deny the renewal, but in my authority as a border agent I revoked it later.”

The case is currently with my US Senator who is following up, along with the CBP Trusted Traveler Ombudsman. Per the letter of the regulations I followed them exactly, and backed that up in writing when requested. We’ll see where this goes, but in the meantime (and $85 later) at least I have TSA PreCheck for the time being….

We’ll see how my first non-Global Entry immigration experience goes in two weeks on my next work trip…

Sep 012017
 

I’m still not certain how I ended up with this routing, but once it all came together the circle around the world sounded really fun. Only problem was to make it work, somehow I had to get to Sao Paulo, Brazil, which would require a visa. After my previous nightmare getting a Brazilian visa nearly ten years ago I wasn’t looking forward to it, but this turned out to be easier than I expected.

Once this was planned, I couldn’t resist a couple more stops in South America, and when I found award space from Santiago to Buenos Aires then Buenos Aires to Sao Paulo it all seemed to fall into place. There was even award space from DC to Santiago with United so it all seemed to work out.

But then a few weeks before the trip, I started to have buyer’s remorse about all the miles I had spent on the trip, and began to think of ways to possibly cut things back a little. After a little checking, I found lots of space on Delta to Santiago, so decided that I would give standby a chance. Now, lots of people have realized over the last couple of years that even when you find space for an award ticket, the toughest part can be the domestic segment to your gateway. Unfortunately, I learned with standby it can be the same thing.

In the few days leading up to the flight, just about every flight from DC to Atlanta went from having lots of open seats to being nearly full. I probably would have gotten on one, but it looked very, very risky. After some checking, I knew I could get to LaGuardia, and since Delta flies to 30+ destinations from there I figured I could get from there to somewhere and eventually to Atlanta. Yes, the LaGuardia to Atlanta flights were also extremely full.

So, I found myself at the airport, and with lots of open space, no problem getting on the flight to LaGuardia.

Delta Shuttle Flight 6140, Operated by Republic Airlines
Washington DC, National (DCA) to New York, LaGuardia (LGA)
Depart 11:00, Arrive 12:13, Flight Time: 1:13
Embraer ERJ-170, Registration N823MD, Manufactured 2005, Seat 7A
Miles Flown Year-to-Date: 68,281
Lifetime Miles Flown: 2,445,258

DCA is one of the few airports I actually prefer a window seat, especially on the A side of the plane. On a clear day, I love this view right after takeoff:

…and on approach to LaGuardia, you’re treated to this. Makes being “penned-in” to a window seat very worth it. Fortunately, in this case, the aisle was even empty!

After landing and a short wait for the shuttle bus, it was off to the main terminal at LaGuardia to enjoy the Centurion Lounge for a bit…and plan how I would get to Atlanta.

Glass of Veuve Cliquot, a nice seasonal salad and some tomato soup made for a tasty lunch.

At this point things were still a little iffy, and I started playing around with options to get to Atlanta. Originally I was thinking of flying via Richmond, but that started filling up. Some more playing around, and I found an option I didn’t even know existed: Savannah, Georgia. The flights were wide open, so I booked it and then headed over to the Delta terminal to sit out the rest of the wait in the SkyClub.

I got there just in time, because they were rolling out the hot dog cart. Who knew they served hot dogs in the SkyClub. Fun, and different. Lunch part two, with a glass of wine.

Delta Flight 3366, Operated by Endeavor Air
New York, LaGuardia (LGA) to Savannah, Georgia (SAV)
Depart 15:10, Arrive 17:47, Flight Time: 2:37
Canadair CRJ-900, Registration N924XJ, Manufactured 2008, Seat 8D
Miles Flown Year-to-Date: 69,004
Lifetime Miles Flown: 2,445,981

Apparently, I wasn’t the only one who figured out this route. I was joined by another 20+ standbys also trying to get to Atlanta who figured out that this was likely the safest routing. Still not a full flight, and got both seats to myself…and a Comfort+ seat to boot. Can’t complain about that at all…and much better than getting the last middle seat on a nonstop to Atlanta from DCA!

Wine, Biscoff, and Almonds for the ride down to Savannah. Delightful service for a long regional flight.

20 minutes out from landing I looked at the radar, and found this. The blue cross was our location…this was going to be very bumpy on the ride in…

Wasn’t too bad as far as turbulence, but after deplaning looked out to the tarmac and saw this view. Yup, the skies are angry!

I admit – part of the reason I chose this route was to see a new airport I’d never been to before and to add to my routes flown. I may have to do these strange connections more often just to get a little variety on my flight map!

Although the connection was supposed to be only 30 minutes making it tight, thanks to weather things were a bit delayed and I ended up having almost 90 minutes between flights. Just enough time to get Starbucks and wake up a bit. Another fun fact: people may have heard of the “Big Mac Index” where the Economist did a relative cost of living exercise for different cities around the world using the price of a Big Mac. I’ve been doing the same at Starbucks for a couple of years, using the price of a grande drip coffee (tax included). If anyone would like to contribute to this project, feel free to send me datapoints!

Delta Flight 1475
Savannah, Georgia (SAV) to Atlanta, Georgia, ATL (ATL)
Depart 18:15, Arrive 19:25, Flight Time: 1:10
Boeing 717, Registration N972AT, Manufactured 2002, Seat 11E
Miles Flown Year-to-Date: 69,219
Lifetime Miles Flown: 2,446,196

Not much to say about this flight – the crew spent the whole thing seated due to turbulence, which fortunately ended up not being as bad as expected. Nice short hop, and soon we were in Atlanta.

Checked one more time online, and things still looked very good, so I headed to the SkyClub to enjoy my time before boarding. Couple glasses of wine and some cheese, and when I saw I had been assigned a seat headed down to the gate to enjoy the spoils of my victory: saving 55,000 United miles and still getting to ride in the pointy end of the plane in DeltaOne.

Delta Flight 147
Atlanta, Georgia, ATL (ATL) to Santiago, Chile (SCL)
Depart 22:25, Arrive 08:00 next day, Flight Time: 9:35
Boeing 767-300, Registration N183DN, Manufactured 1993, Seat 7D
Miles Flown Year-to-Date: 73,914
Lifetime Miles Flown: 2,450,891

Welcome aboard bubbles…in a glass. A real glass. Are you listening United and American?

Nice simple, but useful Tumi amenity kit.

Warm nuts came around after takeoff, which was nice…except for the tinfoil ramekin. Found out later from some in the know that there’s been a catering shortage in Atlanta recently which should hopefully be resolved soon.

Soup, salad, and appetizer were all served together on a tray. Normally I wouldn’t be too fond of this, but given it was a 10:30 pm departure, efficiency was appreciated.

The corn and green chili bisque with cilantro lime sauce didn’t look very appetizing, but was absolutely delicious.

Sad salad with ramekin of veg. I suspect maybe this was supposed to be poured over the salad before serving?

Went with the grilled beef tenderloin expecting it to be overcooked, which it was. It was still tasty tho, and the polenta and grilled artichoke were nice as a different side from the potatoes and mushy veg I’m used to.

For a US airline cheese plate this was really good, not to mention it was served with fig compote. Everyone knows how I like my fig compote! Plus, I can’t quite put my finger on it but the simplicity of the sundae was also really good. Big fan of this desert combo compared to what I’m used to on United and American.

Slept nearly seven hours after all the food and wine, and missed the breakfast service as usual on longhaul redeyes, waking up with just enough time to brush my teeth and put some contacts in before landing. On the walk to immigration, we were greeted with this sign:

I love how they blacked out other countries no longer subject to the reciprocity fee, and made it very clear only Australians are the bad guys in Chile these days. Immigration was nice and simple, and with that it was time to find my way to the hotel and start enjoying the trip!

Jul 102016
 

After exiting the airport I called an Uber, which was slightly confusing to find. Las Vegas has an Uber waiting area in the parking garage, and the signs to find it aren’t great. I suspect the local taxi mafia is behind it, but in the end it worked out fine, and was a convenient way to get to the hotel.

When I booked my hotel, I had one primary motivation: don’t stay anywhere too exciting so I can manage to get a reasonable amount of sleep. I chose the Westin which was off the strip for this reason. Waited in line over ten minutes to check in, and when I did was told they were 100% full, so I ended up with an old unrefurbished room. Pretty poor platinum treatment, but they did offer 500 starpoints as an apology.

That said, the room was cold and functional, and I slept well, so can’t really complain. Best part…they was a Starbucks in the lobby which was great in the morning. I’d definitely stay there again for a quiet Vegas stay if the price were right, but overall for a Vegas hotel it was very, very unimpressive.

Uber to the airport in the morning, where I got a super awesome driver. She’s a kindergarten teacher who drives Uber in the summer “because I meet all sorts of fascinating people.” She was really awesome, and the first driver I’ve ever given a cash tip to! No line at security, and off to the packed Centurion lounge. Was super impressed to see dragonfruit, but the rest was awful. The waffle was rock hard and the eggs were awful, cold, and rubbery. At least there was Veuve…

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Small rant. The lounges are nice enough, but they’re way, way too packed. Maybe that’s expected with a Platinum Card, but they really need to do something for Centurion members. When you pay six times the annual fee, you shouldn’t feel herded into the same cattle lounge. Ok, end rant.

Delta flight 976
Las Vegas, Nevada (LAS) to Los Angeles, California (LAX)
Depart 11:03, Arrive 12:20, Flight Time: 1:17
Boeing 717, Registration N969AT, Manufactured 2001, Seat 3C
Miles Flown Year-to-Date: 105,204
Lifetime Miles Flown: 2,295,341

Nothing much to say about this flight. I’d originally booked on American, but it got delayed 90 minutes, so I bought a last minute ticket on Delta which was super reasonable. Short flight, and I recommend the firefly vodka and lemonade as a beverage 😉

Thanks to the semi-new connector tunnel at LAX was able to walk to the Tom Bradley International Terminal (TBIT) without having to reclear security. My first time in the Star Alliance first lounge there, and was very nice. Small, but functional and plenty of space that even when it got full it didn’t feel crowded. The menu of to-order items:

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Nothing caught my attention so I decided to stick to the buffet and champers instead:

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Great cheese selection AND macarons? Best lounge in the US for sure!

Was offered an escort to the plane by the lounge agent, which I turned down because it just felt awkward. Should have taken it, because when I got to the gate there was already a huge line to board, and when I walked to the front I got yelled at by a couple of angry Europeans that “we’re all waiting in line here!” Rather than get in an argument I just ignored them and walked to the front of the queue, where the agent was happy to board me right away.

Lufthansa flight 457
Los Angeles, California (LAX) to Frankfurt, Germany (FRA)
Depart 15:25, Arrive 11:20 next day, Flight Time: 10:55
Airbus A380, Registration D-AIMH, Manufactured 2010, Seat 1K
Miles Flown Year-to-Date: 111,010
Lifetime Miles Flown: 2,301,147

Nice matronly crew today, and it didn’t take long for bubbles and macadamia nuts to appear:

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Today’s menu:

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Did something I never do, and changed into the pyjamas before the door closed. This was a long flight, and I wanted to be comfortable. Oh, and first was full today…three couples obviously on “once in a lifetime” trips and their excitement was contagious. They were all in their PJs the moment they got them, and I have to admit it kind of felt like a fun pyjama party up in there! Other reason is I was nervous Lufthansa would do it’s “turn up the heat to Mediterranean levels” thing, and I didn’t want to sweat through my clothes. Fortunately, nice and cool today, as it has been my last few flights.

Before the door closed amuse bouche was delivered…mmmm Spargelsaison!

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Shortly after takeoff the crew was quick to action, and it was caviar time:

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I’ve never had such a large portion, AND such an artistic presentation:

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Next, the appetizers came around, and I wasn’t given a choice. I was told I would try all three of them plus the salad. For once, they were all super tasty, and I may have finished it all…

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Took a risk and went with the filet and pork belly main, and it was delicious. The beef was even cooked medium well, which on a plane I consider a huge success! The veg was good, but too much sauce. It was easily avoided though.

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I can never say no to cheese, and today’s selection was super tasty:

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Since it was a long flight, I decided why not keep going. The tart was superb, and washed down with a couple of glasses of Johnny Blue it was delicious. Unfortunately, yet another crew who doesn’t understand “one ice cube.” Oh well!

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Before the meal, the flight attendant asked if I wished to be woken for breakfast. I told her no, on the off chance I was still sleeping. Since it was a far longer flight from the west coast I expected to be awake, but….seven solid hours of sleep, and I was woken up about 20 minutes from landing. Just enough time to get out of the pyjamas and guzzle a bunch of water. Another superb Lufthansa first experience.

After this trip is over, I’m going to do a comparison of first classes from this year, but so far Lufthansa hit another home run! Next up, the first class terminal and onwards to Dubai…