Sep 222017
 

I was feeling a bit lazy in the morning, so I decided to spend the extra $20 or so to save 30 minutes or so and call an Uber to the airport. Last time I tried this, there was a super long backup for cars to get into the airport so it actually took longer, but this time it went absolutely perfectly.

Unfortunately, Singapore’s check-in was at the very last desk in the hall, which meant quite a walk inside the airport once I’d been dropped off. However, once I got there, I was rewarded with my very own lane:

The check-in agent confirmed that yes, I was the only one in Suites today, and I would have the entire cabin to myself. Score! After a quick duty free shop it was through security and immigration which was pretty quick, and then a rather long walk to the satellite gates where many of the Star Alliance airlines have their gates.

Once in the Singapore First lounge, strangely, there were about 10 other people hanging around, in addition to 4-5 lounge staff who were all sitting around and having a chat. Rather strange, especially since I knew I was the only one in suites today. The others, I assume, were top level Singapore elites, but the whole environment was a bit strange. Anyways, made a quite pit stop before getting food….I’m surprised anyone in a first class lounge needs to be told this is recycled water and they shouldn’t drink:

Agent presented me with a menu of what was on offer in addition to the buffet…naturally, I went with some eggs benedict:

The buffet did look rather tasty, however. Even with ten or so people in the lounge you had to wonder how long it had been sitting around for though…

Most important part of the buffet. I tried to pour myself a glass of champagne, but the lounge staff was mortified and insisted on bringing it to me.

The “living room” area of the lounge:

My eggs benedict were super tasty, although my Veuve came cut with orange juice. I suppose it was only 10am so I can forgive this, but I did ask for “champagne.”

I love the little seating cubes that Singapore has in their first lounges. They’re the perfect combination of private, space, functional, etc.

I think I tried two or three different times to go down to the gate to board starting about 45 minutes before the flight, only to be told by the lounge attendant that it wasn’t time yet. Of course, with about 15 minutes left until departure I tried again, at which point she simply told me “yes, you can board now.” Hmmm…..

Singapore Airlines flight 232
Sydney, Australia (SYD) to Singapore (SIN)
Depart 11:00, Arrive 17:20, Flight Time: 8:20
Airbus A380-800, Registration 9V-SKD, Manufactured 2008, Seat 3F
Miles Flown Year-to-Date: 93,106
Lifetime Miles Flown: 2,470,083

Once aboard, however, the crew instantly greeted me by name (easy since I was the only passenger in Suites) and was the perfect blend of helpful and hands off. Normally, I struggle with crews that are cold and lazy or the other extreme: too deferential and won’t let me have a bit of space. From the very first moment this crew read me perfectly. Nice note in my suite letting me know it was ready for me:

Glass of champagne? Don’t mind if I do!

Overhead view of the 12 suites Suites cabin:

My suite, taken from the door:

Seated, looking across to the other site of the plane with all the doors/windows opened:

Bit of an angled shot into the suite directly across the aisle from me:

Have champagne, am happy, ready for takeoff:

After takeoff, candied nuts and more champagne. Personally wasn’t a big fan of the candied nuts.

Next up was the caviar course, which was fantastic. Debated asking for another helping, however, knowing all the food that was coming I was glad I passed. It was served with some of the butteriest and most garlicky bread I’ve ever had on a plane. Winning!

White onion and thyme soup with prosciutto ham…was way more flavourful than expected!

Very tasty salad with cranberries, goat cheese, and walnuts:

…and the book the cook main course, the Boston Lobster Thermidor. The most interesting part to me was that Singapore offers two different lobster thermidor dishes, but depending where it’s catered from it seems potlatch which you will eventually get. It was slightly overcooked, but given it was being served on a plane it was pretty tasty!

Warm rosemary apricot tart with vanilla ice cream…amazing.

If you’ve read my blog for long, you know I can’t turn down cheese. I could make a whole meal of it…which gives me an idea for a future flight. However, I was pretty stuffed by this point. The crew, however, would not be deterred, and insisted on making me a cheese plate with a little bit of everything. I have to say, Singapore is the only airline that can rival Lufthansa in my books on the cheese course.

We’re finished, right? So I asked for a Johnny Walker Blue, one ice cube, so I could watch some tv. I was offered pralines. I declined. “Are you sure we can’t just bring you one?” Ok, one. This is what came:

They tried to give me more food before landing, but I just couldn’t. I was still stuffed. Plus, the whole point of arriving Singapore late afternoon was to enjoy the magic that is Singapore’s street food scene! I did, however, have one more Johnny Walker for the road. This flight was absolutely amazing, and I couldn’t have asked for a better experience. My last A380 flight in February I felt a little cheated because I slept 90% of it, but this time I definitely maxed out the experience!

First thing I wanted upon landing was a washroom, and look…first one I found had a perfect view – from the urinal – of the plane I had just arrived on:

My phone rang at this very second, and reminded me:  “Welcome to SIN!”  Uhhh…..

Decided rather than melt in the humidity I would try Uber once more, which was super easy, and soon I was checking in at the Westin. After a shower and a bit of rest, headed up to the executive lounge, which had a rather impressive happy hour buffet and drinks service, despite the lounge being absolutely empty.

Impressive, except this scary jell-o concoction:

After recovering a bit, I headed out to one of the best things about this hotel. It is right around the corner from the Lau Pa Sat market, which has a street next to it that is known as “Satay Street” at night. So, it was time for dinner: delicious chicken satay.

See the right side of the pic? That is more than a dozen stalls with grills all making satay. Plenty to choose from, and all delicious. But the heat, smells, and humidity are overwhelming!

I was pretty exhausted at this point, so headed back to the room to get some sleep. Only one problem. When I opened the door, I couldn’t see anything. This was perhaps the most strangely designed room I’d been in anywhere in the world. No light switches near the door. When I finally did find one, I took pics to show why it’s so confusing.

View from the door. Imagine this long corridor in the dark:

Then, when you find your way to the end and turn left, you have THIS long corridor…also pitch black. See where my suitcase is? Once you pass that, there is finally a light switch on the left. Incredibly odd design!

That said, after dozens of times in Singapore, this was only the second time a hotel has really impressed me. I seem to stay somewhere different every trip, and never am super happy with my stay. They’ve all been “fine” and never really “bad” but also never impressive. The Westin, however, despite the light switch, I really liked. The other one I’ve really liked is the Mandarin Oriental, but for price reasons, that’s just not a regular option.

The view, however, from the approximately 30th floor “lobby” of the Westin is great:

After an all too short overnight in Singapore, it was time to head back to Changi Airport to enjoy the world’s best airport and also the Private Room Singapore First Lounge! Called another Uber, and I was on my way…

Mar 032017
 

Easy trip by train to the Sydney airport, and soon was at the Qatar check-in area. Qatar slightly unusually has one queue feeding into separate check-in counters for first and business, so after asking an agent I ducked under the ropes and waited for the first agent to be free. When she was, I started walking up and the guy at the guy of the long queue literally rushed over and physically shoved me out of the way. I politely asked “are you in first class?” and he just glared at me and went to the desk. Ok, whatever.

When the agent was free she did apologize for what happened (although it was not her fault) which was a nice touch. She informed me that I was all alone today in first, so I would have the cabin to myself – which seat would I like? The cabin was empty when I booked so I had already selected the seat I wanted, but I appreciated her letting me know I could have whichever one I would like. Immigration and security were painless, and soon it was into the departures lounge.

I’ve flown into and out of Sydney multiple times, but never on a OneWorld airline internationally, so I haven’t had the chance to use the Qantas First lounge before now. In general, I’m not a fan of what OneWorld calls first lounges, because they’re usually heaving with all the OneWorld Emerald members, so they’re usually no more quiet or exclusive than a Star Alliance business class lounge.

This lounge was no exception as there were well over 100 guests, but it was huge and well laid-out, so didn’t seem quite so noticeable. Decided on a quick shower to wash off all the rushing around the city, and on the way to the showers noticed our plane parked right in front of the lounge. At least it would be a short walk!

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Showers were fine, nothing special, but definitely got the job done. I decided to head over to the dining area and order some light snacks. I had reached out to a few friends who are well-versed in this lounge, and they told me I had to try the salt and pepper calamari. It was good, but not mind-blowing:

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I was going to leave after this, but the very charming lounge agent named Henry wouldn’t let me leave without some dessert. Ok, now this is fun:

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I stayed around a couple more hours getting some work done, with Henry always being attentive. Despite him only asking once, he never forgot any preferences and as I was leaving, I complimented him on his memory. He smiled and told me “there are three rules in hospitality: smile, genuine, and remember.” I need to hire this guy! I honestly can’t say I remember the last time I’ve received such fantastic service from an airline.

Walking out of the lounge to my plane, the lounge features a very interesting living green stuff wall:

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Boarding was a mad rush for first and business, no separate lines or boarding call, and we were soon aboard.

Qatar Airways flight 909
Sydney, Australia (SYD) to Doha, Qatar (DOH)
Depart 22:10, Arrive 05:05, Flight Time: 14:55
Airbus A380-800, Registration A7-APD, Manufactured 2014, Seat 1K
Miles Flown Year-to-Date: 24,006
Lifetime Miles Flown: 2,388,407

First thing I noticed…I was already the fourth person in first. I thought I was the only one? Very polite Korean crew, but there was a rather significant communication gap. Their English was some of the poorest I’ve ever had from a crew on Qatar/Etihad/Emirates. They were perfectly polite, however, and Krug soon made an appearance along with olives and cheese. Unique and tasty choice.

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Lots of space, but the seat is rather lacking in privacy. By this point, the cabin had filled to seven of eight seats. I asked the purser what happened and she said “business class is too full today” so I guess there were six lucky people who got operational upgrades to first. Small silver lining, the one seat kept empty was the one across the aisle from me, so they at least tried to keep it as private as possible.

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Lots of folks are fans of Qatar’s lifejacket demo guy in the video, and it appears they have a special guest in the current video:

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Soon after takeoff, it was warm. Very warm. I asked the crew several times if they could turn the temperature down, and they said they were trying, but the cabin remained extremely warm – I would say approximately 25C/80F.

Started off with the caviar course, which came with blinis and toasts, as well as plenty of sides:

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Rather odd what I think was an attempt at a crab cake, but whatever it was was bland.

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Nice bread basket and amazing butter.

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Sous vide lamb  with spinach and feta cheese gnocchi, crushed peas, baby carrots, and radish. Noticeably lacking: anything resembling spinach or feta cheese or gnocchi. The lamb was also cooked well-done. This whole meal was a huge miss.

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The empty seat across the aisle. With the privacy screen up it was pretty private, but had that seat been taken there would have been very little privacy.

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Rather sad cheese plate. The one thing they did nicely was add some jam/chutney to the offering.

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The entertainment selection was pretty extensive, but every video started with an annoying few minute ad for tourist in Qatar. I got kind of sick of them asking this woman about her wedding day. It was more irritating since I was watching tv shows, so every 20-30 minutes I got to watch her.

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Chocolate soufflé  with strawberry coulis:

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Despite the efforts of the crew, the cabin remained an oven. I decided to change into lightweight gym shorts and shirt to try and sleep as opposed to the rather heavy pajamas they were offering. I also tried to stay awake as long as possible on this flight so that I could somewhat switch to arrival time. It must have done the trip, because I slept for a solid eight hours and woke up just about an hour before landing.

Wasn’t too terribly hungry, but the crew insisted I eat a little. Nice little bread basket, some tea, fresh orange juice, and a banana and cinnamon smoothy, which was actually quite tasty.

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I really wasn’t feeling a big breakfast, but I wanted to eat a bit in the lounge, so I just asked for the “cured balik salmon with chive cream cheese, egg and caper berries.” It was smaller than I expected, but plenty untilI got to the lounge. The crew actually seemed offended whtn I wouldn’t let them cook me eggs.

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The cabin hadn’t cooled down at all in flight, so I waited until the last moment to change back into regular clothes. We landed in a very dark Doha about fifteen minutes ahead of schedule and I was wide awake thanks to the time shift.

Overall, Qatar was pretty much what I expected: good, but not great. Like Emirates and Etihad I think the first class product was a lot of show without the little touches that make first class “exceptional.” You can’t just spend money on things like caviar and champagne and expect a world-class product to materialize. It was a big step up from Thai/United/American, but nowhere in the same league as the big boys like Cathay, Singapore, Lufthansa, Air France.

Next up, two hour transit and on to Cairo!

Mar 012017
 

After landing, I had initially planned to head to the office for a few hours to get some work done, but it was absolutely pouring outside and the Private Room was beckoning. Had a rather long walk from my gate today to the lounges, but once inside and after showing my boarding pass, one of the agents insisted on escorting me to the Private Room.

What I’ve personally always loved about Singapore is they manage to deliver perfect service without ever coming across as “hovering” over you or being at all pretentious. It’s the perfect combination of letting you know you’re a valued customer, but giving you the space and amenities to enjoy your time with them how you please. This was my first visit to the Private Room and it was nice to be walked to my seat, asked what I want (Coke Light, still water, and a cold towel please) and then left alone for a couple of hours to get some work done on the laptop.

It was about 2pm by this point, and I was starting to get hungry, so I wandered over to the dining room to check out some lunch. I had the entire place to myself. In the entire lounge at this point it was just me and one other couple. View from my table:

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Panoramic of the Private Lounge dining room. I can’t imagine people eat from the small buffet often.

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Glass of bubbly and some delicious mixed satay to start. The peanut sauce was fantastic. I would quite literally come back to the Private Room just for another helping of this!

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Main course of lobster and asparagus. Skipped the potatoes – don’t want to fill up on empty starches!

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Ice cream? I really shouldn’t..you insist? Fine, for research purposes, of course…

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At this point, it had stopped raining outside, so I decided to walk off the calories and head into the city for a bit as I had almost nine hours left before my connecting flight. Here’s the one thing I didn’t like about the Private Room – nowhere to store luggage. I asked…and then I asked even more nicely, but was sent away to the main terminal left luggage. Got there, and of course the T3 left luggage was closed today. Seems they alternate every day, and today only the T1 terminal left luggage was in service. Seriously?

Took the tram over to T1, found left luggage where a very friendly gentleman patiently weighed my bags and took my money, and then I was able to head through immigration. Just going to the city for three or four hours? Apparently that’s not suspicious at all in Singapore, passport was stamped and I was on my way. Quick train ride into the city, and a great walk through Bugis and and the Downtown Core. I resisted stopping for an overpriced touristy Singapore Sling, and was content to just wander and have some Starbucks. (Again, research purposes of course.)

On my way back to the train I ran into a special Valentines Day outdoor concert where people were having an Adele lip synch contest. It was all at once the most culturally fascinating and disturbing thing I think I’ve ever seen! Made it back to the airport around 7pm and had a quick walk through the terminals before heading back to T1 to retrieve my bags. Tried for 20 minutes to get a good shot of a butterfly in the butterfly garden, but no luck, so finally settled for a picture of people taking a picture of butterflies:

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Back to the Private Room, showed, my boarding pass, and as it was a new shift the desk agent wanted to walk me back to the Private Room. I told her I knew the way and could show myself since I was returning from earlier in the day, and she was happy to let me go. Again, service offered, declined, and no “are you REALLY sure?” Perfect service. The real kicker was when I got back to the Private Room desk, the agent greeted me by name – despite the shift change. I had to ask her. “My colleague from earlier today told me you would be coming back and what you looked like, so I’ve been expecting you.” Now THAT is service.

Couple more hours of work, and it was time for some dinner. I had heard the couple earlier in the day mentioning that the Thai mango salad was delicious, and they were absolutely right!

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The satay was so good earlier, and I didn’t want a huge meal, so I ordered it again. Unfortunately, it wasn’t mixed this time – so wasn’t quite as good, but still excellent.

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Back to my seat to do a little more work, and immediately the attendant was over suggesting I should have more champagne. Well, if you insist…

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“You’re not having desert? I can’t convince you? How about some chocolate ice cream?” Well, how can I resist that. “Maybe some red wine with that?” I swear, these people are enablers…

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With that, my lovely day in the Private Room was over, and it was time for the short 10 minute walk to the gate.

Singapore Airlines Flight 231
Singapore (SIN) to Sydney, Australia (SYD)
Depart 00:45, Arrive 11:40, Flight Time: 7:55
Airbus A380-800, Registration 9V-SKD, Manufactured 2008, Suite 3F
Miles Flown Year-to-Date: 16,319
Lifetime Miles Flown: 2,380,720

Upon boarding, I was met at the door with “Good Evening Mr. Jason, we’ve been expecting you.” I asked how they knew my name – was I the only one in Suites tonight? “There is one other, but they have an Asian name.” Again, impressive personalized service.

It was noted that I ordered Book the Cook, but “you may like to look at the menu regardless”

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The suite from above:

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Yeah, this is a horrible way to fly.

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Looking across the plane at the empty suites:

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If this suite is a’rockin…don’t come a’knockin!

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Tasty macadamia nuts and cashews with a glass of Krug.

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Very shortly after take off my Boston Lobster Thermadore was delivered. From research online, the difference between the Boston and the classic seemed to be that the Boston is the full lobster, and indeed it was:

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Clearly, it was awful:

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I would post more about the time I enjoyed in suites, but, well, right after eating I fell asleep and was out for fix straight hours, landing just 30 minutes out of Sydney. The crew seemed very disappointed I wasn’t up for any breakfast, but was happy to make me some tea when I asked.

Overall, it was a fantastic experience, and now I have to find an excuse to fly Suites on a much longer daytime route to enjoy all the service (and hopefully get some caviar!) With that, a couple of outstanding flights in Singapore First were behind me, and it was time to enjoy a couple of days in Australia!

Feb 142017
 

After a refreshing shower, I still had about 90 minutes to enjoy the ANA Suites Lounge. Not one of the more impressive first class lounges for Star Alliance, it was still pretty empty when I arrived. It did, however, fill up quite a bit over the next hour. Before it got busy, I took a chance to have some tasty Japanese snacks and plum wine.

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Not much more to say. I actually liked it when it got a bit busier, because the lounge attendants hovered less…and they actually let me pour my own water/drinks. It’s nice having helpful people around, but at ths same time I really don’t like being waited on hand and foot and feeling like I have “staff.”

Thai flight 677
Tokyo, Narita (NRT) to Bangkok Suvarnabhumi, Thailand (BKK)
Depart 17:30, Arrive 22:30 next day, Flight Time: 7:00
Airbus A380, Registration HS-TUD, Manufactured 2012, Seat 2K
Miles Flown Year-to-Date: 9,775
Lifetime Miles Flown: 2,374,176

Boarding was a little late, and was the “usual” cast of characters. Three large western guys and their Thai “companions,” a Thai pop star (according to the flight attendant) and then there was me. While the hard product isn’t really world-class, it’s much better than what any US airline offers.

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“Can I get you some Dom Perignon?” Very first-world nit-picking, but while other airlines are more subtle, our flight attendant quite emphatically stressed the brand. As if he was trying to impress people. This perhaps goes back to my impression that Thai has some things in common with US airlines, including that lack of finesse in service. I suspect a much larger percentage of their premium cabin passengers are upgrades/awards.

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Thailand is still in mourning for the king, and after the safety video a brief video celebrating his life was played.

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Post-takeoff, more champagne quickly appeared.

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Very strange amuse-bouche. A curry puff and very fatty chicken yakatori.

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Delicious thai salad.

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Very nicely set table.

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Chilled seafood starter. Normally I avoid seafood and mayo on planes, but decided to go for it this time. I regretted it within 12 hours…

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Chestnut soup with duck liver mousse. A bit unusual, but quite tasty.

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The pork curry. Super tasty – definitely the highlight of the meal.

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Rather sad fruit and cheese course. Nowhere near expectations.

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Rum savarin with orange sauce, and a glass of Johnny Walker Blue. It was a bit on the sweet side for me, but definitely good.

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Unfortunately after dinner I passed out for two to three more hours, putting a dent in my plans to stay awake so I could get on a normal sleep schedule once I got to Bangkok. Oh well! The crew was largely absent after I woke up, but after using the call button they did show up with tea and water. They were perfecly friendly and helpful, but there was nothing proactive about the service. Nothing bad, just nothing outstanding.

I had an 18 hour overnight thanks to the award, so decided to stay at the W Bangkok. I’ve had very mixed experiences here before, but decided I would give it one more try. They proactively upgraded me the day before to a “Marvelous Suite” which was the largest suite I’ve gotten here. I think I actually prefer the junior suites I’ve had before, but on the upside the air conditioning was freezing in the room I got.

Six solid hours of sleep, and it was off to enjoy what I think is one of the best hotel breakfasts in the world – especially for the price! Sure some five star/$500 hotels might do a notch better, but for the price point this property’s breakfast can’t be beat! I wasn’t super hungry, but started with some super fresh fruit, salmon, and duck.

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After breakfast I went for a walk to walk off the jetlag. First, the view from the hotel:

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Stopped by the Siam Paragon Mall to walk around in air conditioned luxury, and then headed down the street to satisfy my craving for some Hokey Pokey ice cream. You can’t really find it in the US, so wanted to use this opportunity to make sure to get some…even if it was 10am!

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Very unusual sculptures in the mall.

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Walked by the in-mall ice rink, but no time for skating this morning.

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Back to the W, and decided to use my free drink coupons. Sure, it was only noon, but couldn’t use them the night before due to it being what the front desk guy called “some kind of respect the buddha holiday” causing a ban on alcohol sales. Decided to try the W’s signature cocktail, which was super sweet and came with 24 karat gold leaf.

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With that, it was time to call an Uber and got a fabulous ladyboy driver wearing a Hello Kitty shirt and giant silver bow in her hair. When we got to the airport, I asked to take a picture with her, and she suddenly got really nervous and wouldn’t do it. Awe!

Time to check in, and off to Hong Kong I go!

Aug 072016
 

Since I hadn’t heard anything from Etihad four hours before my flight, I called to check the status of my car transfer. Since the booking was made less than 24 hours before flight, I was advise they couldn’t guarantee the car, but would see what they could do. When I called at 9am, they assured me that yes, the transfer was scheduled and would be there at 10am. 10am came and went. 10:15 came and went. At 10:30 I gave up and called an Uber to the airport.

Arrived in the first class check-in area, and first thing I asked was what had happened with the transfer…she made some phone calls, and “yes, the car came to get you…at 6am.” Um, seriously? You sent a car for me eight hours before the flight? First off, it’s not true because they would never send a car that early, and second, why did they then tell me 10a when I called? Complete confusion on the part of Etihad, and makes three for three the amount of times they failed to show up to take me to the airport as promised. Completely unreliable.

Anyways, moving onto check-in, the agent starts paging through my passport. “Where’s your visa?” I have a ten year multi-entry India visa, in another passport. The agent presses on “but I need to see it.” Now, time for a bit of background. A few trips ago, in Delhi, the agent told me “why are you showing me that? I can see your visa in the computer, there’s no need to bring it and show it every time.” So, I haven’t My last three trips to India, no questions at all on the visa. But, this agent wouldn’t budge. To the point she had supervisors calling the Indian Embassy. They were standing firm. No visa, no checkin, no flight.

So, I asked her “if I’m transiting, I don’t need a visa. If I buy an immediate ticket out of India will you check me in.” Her: “no, because we know you will attempt to stay in India.” But yes, I will attempt, and if they tell me no, I’ll go right back out on the connecting flight. I even bought a one-way on Air India from Mumbai to Colombo, departing three hours after arriving in Mumbai. She wouldn’t budge. “Ok, I will go to Colombo, not try and go to immigration, and will sort out the visa from there.” Exasperated, she finally gave up, and agreed to check me in.

This had wasted nearly two hours of time, which meant I only had 15 minutes to enjoy and check out the new Etihad First lounge. I will say, this is the one part of the Etihad ground experience that was amazing. I had a perfectly lovely former flight attendant dedicated to helping me out, and she saw to it that I got some champagne, pronto:

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Bar/lounge area of the Etihad First lounge:

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I shared my check-in experience with her, along with my poor experiences with the limo service and in flight service where they frequently run out of food options. She was very pleasant and genuine, and it was nice to finally be able to experience a bit of actual service with a human touch on Etihad. Of course, there was also a huge downside to a lounge. There was a group of about 10 Etihad staff having a rather loud meeting in the lounge – seems an extremely weird place to be having a meeting but it appeared to be some kind of training. Mid-day was a rather quiet time in the lounge so maybe it was the best time if they had to do it, but still just seemed a bit…unclassy.

Rather long walk to my gate, the very last one in the terminal, and soon it was time to forget all the stress and enjoy the A380 experience. Of course, I was asked to show the visa again at the gate, but showing the connecting ticket was just fine for them. The boarding area was an absolute madhouse, and boarding had already begun when I reached the gate. The agent was fantastic when he saw I was in first, and actually escorted me down the long jetway, actually pushing other passengers waiting in a long line in the jetway aside so I could go past.

Etihad flight 204
Abu Dhabi, United Arab Emirates (AUH) to Mumbai, India (BOM)
Depart 14:10, Arrive 19:20, Flight Time: 3:40
Airbus A380, Registration A6-APE, Manufactured 2015, Seat 3K
Miles Flown Year-to-Date: 123,471
Lifetime Miles Flown: 2,312,608

Very nice welcome aboard with champagne, dates and arabic coffee:

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Forget the stress of the whole limo/check-in drama with Etihad, and enjoy relaxing in the A380 apartment:

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Unfortunately I didn’t have all this space for a 14 hour flight to Melbourne as planned, but 2.5 hours to Mumbai would have to do:

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Full menu for the short flight:

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Our captain today was SMOKIN’ hot!

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Shortly after take off cashews, mixed nuts, olives, and more champagne:

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Arabic mezze to start…relatively tasty:

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By this point, the WiFi was also up and running, and I sent some emails back home to see if I could at least get a scan of my visa. Thankfully, less than 30 minutes later, a friend had found the passport for me and taken a shot of the visa, so at least I had photographic proof of the visa, if not the actual visa. Oh, and if you think I’m bad with all the photos, the guy in the apartment across the aisle had a go-pro set up to record his entire experience, lol:

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Since it was so good the last time I’d had it, I got the biryani for a main and the in-flight chef insisted on making me a salad to go with it. Delicious once again:

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Fortunately, this time, they didn’t run out of cheese, although the selection was quite on the disappointing side:

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Couldn’t resist a bit of ice cream and arabic sweets…were also super tasty. Not sure what flavour the ice cream was, but tasted a bit like speculaas and was super tasty:

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Panoramic shot of the suite:

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Unfortunately the flight went by all too quicky and we landed in a very stormy and rainy Mumbai as the sun was setting. See, when I woke up and decided going to Mumbai sounded like fun I’d forgotten to do any research and had arrived in the middle of monsoon season! Our A380 from the gate upon arrival:

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Headed down to immigration where the business class line was pretty short, and handed him my passport…and waited. Eventually, he asked, where is your visa? I told him I have a 10 year visa in another passport, and no I don’t have it with me, it should be in your computer. He seemed completely confused…either Mumbai does things differently or something has changed. So, I offered him my phone with the picture of the visa, oh piece of cake, that’s plenty, here you go, welcome to India!

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Even a bigger surprise, when I left the airport, the Etihad drivers were all there…but none for me. So I asked one of them if there were any other drivers…he asked my name and I told him. “OH! FIRST CLASS!” were his next words and he called another driver who was apparently waiting right outside for me. Apparently, not only did Etihad get the transfer right this time, but first class gets better cars or something. Was a very nice ride of maybe 30 minutes in spacious air conditioned comfort and soon we were arriving at the St Regis Mumbai. Before this trip I’d never stayed at a St Regis before, and now this was to be my second time in a week…and a huge surprise awaited me with a giant two bedroom suite. The living/dining area:

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Full kitchen as well:

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Another shot of the living/dining room area:

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At first I was worried when I saw I’d been given a room with two beds:

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…but at least it has a nice bathroom:

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…but wait, there’s a second bedroom as well!

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…with its own bathroom:

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Got a fantastic night of sleep, and enjoyed the view from my room in the morning:

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Headed down to breakfast first, and it was a huge buffet, but the place was absolutely packed. There were probably 200+ people eating, and the place felt like an absolute madhouse. There were also lots of large families with children running around, not what I would have expected at a St Regis. Had a small bit to eat, and then found out…just next door…was Starbucks! I decided to get my caffeine there before continuing on with my day.

Managed a good day of work, which was good because spending much time outside didn’t really appear to be an option since it was torrential downpours pretty much all day…then the rain would stop, sun would come out and bake in the humidity….just in time for another downpour. I did get out for a bit of a walk as well in between storms, but other than work it was a pretty uneventful day.

Oh, and on top of work, I did manage to decide what I felt like doing next…heading to Bangkok!

Back to the St Regis, and up to the top floor bar where they supposedly had a happy hour for platinum and suite guests. There was a snack menu, as well as anything you wanted to drink. I decided to go with the pan fried dumplings and some Indian red wine which wasn’t bad:

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…this may have been repeated a few times. The weirdest part was when I left, then told me I had to sign. Ok, fine, and then they brought me a bill….for nearly 9,000 rupees – or nearly $150! I was assured I didn’t have to pay it, they just needed the bill for “internal bookkeeping.” Ok, fine by me. Who knew a few glasses of wine and three small appetizers could cost so much….more than the room even! With that it was off to bed, because I had to get up relatively early to continue on to Bangkok the next day!

Jul 102016
 

After exiting the airport I called an Uber, which was slightly confusing to find. Las Vegas has an Uber waiting area in the parking garage, and the signs to find it aren’t great. I suspect the local taxi mafia is behind it, but in the end it worked out fine, and was a convenient way to get to the hotel.

When I booked my hotel, I had one primary motivation: don’t stay anywhere too exciting so I can manage to get a reasonable amount of sleep. I chose the Westin which was off the strip for this reason. Waited in line over ten minutes to check in, and when I did was told they were 100% full, so I ended up with an old unrefurbished room. Pretty poor platinum treatment, but they did offer 500 starpoints as an apology.

That said, the room was cold and functional, and I slept well, so can’t really complain. Best part…they was a Starbucks in the lobby which was great in the morning. I’d definitely stay there again for a quiet Vegas stay if the price were right, but overall for a Vegas hotel it was very, very unimpressive.

Uber to the airport in the morning, where I got a super awesome driver. She’s a kindergarten teacher who drives Uber in the summer “because I meet all sorts of fascinating people.” She was really awesome, and the first driver I’ve ever given a cash tip to! No line at security, and off to the packed Centurion lounge. Was super impressed to see dragonfruit, but the rest was awful. The waffle was rock hard and the eggs were awful, cold, and rubbery. At least there was Veuve…

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Small rant. The lounges are nice enough, but they’re way, way too packed. Maybe that’s expected with a Platinum Card, but they really need to do something for Centurion members. When you pay six times the annual fee, you shouldn’t feel herded into the same cattle lounge. Ok, end rant.

Delta flight 976
Las Vegas, Nevada (LAS) to Los Angeles, California (LAX)
Depart 11:03, Arrive 12:20, Flight Time: 1:17
Boeing 717, Registration N969AT, Manufactured 2001, Seat 3C
Miles Flown Year-to-Date: 105,204
Lifetime Miles Flown: 2,295,341

Nothing much to say about this flight. I’d originally booked on American, but it got delayed 90 minutes, so I bought a last minute ticket on Delta which was super reasonable. Short flight, and I recommend the firefly vodka and lemonade as a beverage 😉

Thanks to the semi-new connector tunnel at LAX was able to walk to the Tom Bradley International Terminal (TBIT) without having to reclear security. My first time in the Star Alliance first lounge there, and was very nice. Small, but functional and plenty of space that even when it got full it didn’t feel crowded. The menu of to-order items:

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Nothing caught my attention so I decided to stick to the buffet and champers instead:

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Great cheese selection AND macarons? Best lounge in the US for sure!

Was offered an escort to the plane by the lounge agent, which I turned down because it just felt awkward. Should have taken it, because when I got to the gate there was already a huge line to board, and when I walked to the front I got yelled at by a couple of angry Europeans that “we’re all waiting in line here!” Rather than get in an argument I just ignored them and walked to the front of the queue, where the agent was happy to board me right away.

Lufthansa flight 457
Los Angeles, California (LAX) to Frankfurt, Germany (FRA)
Depart 15:25, Arrive 11:20 next day, Flight Time: 10:55
Airbus A380, Registration D-AIMH, Manufactured 2010, Seat 1K
Miles Flown Year-to-Date: 111,010
Lifetime Miles Flown: 2,301,147

Nice matronly crew today, and it didn’t take long for bubbles and macadamia nuts to appear:

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Today’s menu:

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Did something I never do, and changed into the pyjamas before the door closed. This was a long flight, and I wanted to be comfortable. Oh, and first was full today…three couples obviously on “once in a lifetime” trips and their excitement was contagious. They were all in their PJs the moment they got them, and I have to admit it kind of felt like a fun pyjama party up in there! Other reason is I was nervous Lufthansa would do it’s “turn up the heat to Mediterranean levels” thing, and I didn’t want to sweat through my clothes. Fortunately, nice and cool today, as it has been my last few flights.

Before the door closed amuse bouche was delivered…mmmm Spargelsaison!

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Shortly after takeoff the crew was quick to action, and it was caviar time:

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I’ve never had such a large portion, AND such an artistic presentation:

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Next, the appetizers came around, and I wasn’t given a choice. I was told I would try all three of them plus the salad. For once, they were all super tasty, and I may have finished it all…

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Took a risk and went with the filet and pork belly main, and it was delicious. The beef was even cooked medium well, which on a plane I consider a huge success! The veg was good, but too much sauce. It was easily avoided though.

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I can never say no to cheese, and today’s selection was super tasty:

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Since it was a long flight, I decided why not keep going. The tart was superb, and washed down with a couple of glasses of Johnny Blue it was delicious. Unfortunately, yet another crew who doesn’t understand “one ice cube.” Oh well!

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Before the meal, the flight attendant asked if I wished to be woken for breakfast. I told her no, on the off chance I was still sleeping. Since it was a far longer flight from the west coast I expected to be awake, but….seven solid hours of sleep, and I was woken up about 20 minutes from landing. Just enough time to get out of the pyjamas and guzzle a bunch of water. Another superb Lufthansa first experience.

After this trip is over, I’m going to do a comparison of first classes from this year, but so far Lufthansa hit another home run! Next up, the first class terminal and onwards to Dubai…

Oct 232011
 

So, this is probably not the most commonly flown route in the world – Philippines to Zambia? It was odd enough there were several stops along the way where agents had to look up three digit airport codes to figure out where it was, lol.

Checked in in Manila at oh-dark-thirty minus an hour, and no trouble. Once again, the airport improvement tax is not included in the ticket, but you can pay in any combination of currencies you want at the ticket window. Got rid of my leftover pesos, spent a few US dollars, and we were through to the Cathay Pacific Lounge. Perhaps the most depressing lounge on the planet. But, it was quiet, and we didn’t have to wait in a gate full of hundreds of people (ok, so we did have to sit with a dozen or more self-important types, but…) but there was Diet Coke, and all was right with the world.

Boarding was right on time, and the crew was pleasant. Not too much more you can ask for on a two hour regional flight!

Manila, Philippines to Hong Kong
Cathay Pacific flight 904
Depart 6:20, Arrive 8:20, Flight Time: 2 hours
Airbus A330-300, Registration B-HLH, Manufactured 1995
Seats 15H, 15K

Not much to say on this flight. Breakfast was served with two hot options, the eggs were almost edible, and before we knew it we were landing in Hong Kong. I forgot to say this flight had perhaps the best character we’ve ever seen He was walking with a “pimp cane” with a giant fake diamond on the top of it, and complaining loudly to everyone in site that he was not sitting next to his wife. Two people in a row declined to switch with them, and he only got more obnoxious, waving his cane in the air. It was something out of Las Vegas meets Bollywood meets a Trailer Park…eventually they got to sit together, and he was quiet the rest of the flight.

Immigration in Hong Kong was a bit of a nightmare, and we ended up waiting well over 30 minutes to get through. We hadn’t planned on clearing it, but there were no Lufthansa agents anywhere on the transfers side and we wanted to request the upgrade as soon as possible, so we went to the check-in desk. Quick stop for Starbucks, up to the check-in desks…and SCORE! They upgraded us on the spot. Life was good!

Back through immigration, and first stop was the Singapore lounge. It was adequate (despite there being no washroom in the lounge) but nothing great, so we headed to the Thai lounge, which had a dedicated first class side. Much better, drinks were provided by a waiter, and it was a much better (and lighter) place to wait. The Singapore lounge is in the basement of the terminal, while the Thai lounge is on the top level with a glass roof. Much better! Soon it was time to board…and pray.

See, Matt doesn’t have the best luck with Lufthansa First Class. On two different occasions, he’s had a disaster:

First, flying Dubai to Munich the aircraft went tits up with some sort of mechanical malfunction, and a 3+ hour delay…which would have meant missing connections back to the States. Now, this wasn’t all bad, since due to a bit of quick thinking we begged to be rebooked on Emirates…and did. On the A380. In first. Nonstop to London. Arriving over 30 minutes earlier! That said, Lufthansa was jinxed.

Next, flying London City to Frankfurt to connect to Frankfurt-Baku the incoming flight struck a swan. Well, they said it was a swan, but it was probably just some other sort of large fowl. Regardless, flight canceled, no way to get to Frankfurt in time, and a resulting downgrade to “business’ on Turkish via Istanbul and a nearly 18 hour delay. Fantastic. Something was SURE to go wrong again…right?

Hong Kong to Frankfurt, Germany
Lufthansa flight 739
Depart 12:45, Arrive 18:55, Flight Time: 12:10
Boeing 747-400, Registration D-ABVF, Manufactured 1990
Seats 83A, 83K

Well, everything went fine up until departure and after a couple of glasses of champagne we were airborne. Of course, this meant that we were sure to divert to Kraplakistan or something on the way. Hopefully to a country I hadn’t ticked off the list yet! 😉

Soon after we took off, the crew sprang into service, and soon it was time to set the table and deliver the amuse bouche.

Continue reading »

May 222011
 

You may have noticed the title of this post, yes, the plan was to fly Lufthansa. Up early and to the airport for the final segment of our trip. We were flying LH first from DXB-MUC-LHR and then on another ticket I had to unexpectedly continue on LHR-IAD on United with a 2 hour or so connection in LHR. Piece of cake.

Check-in at DXB at the LH F counter was horridly slow. They had called some passengers over from another line, and it was an elderly couple with lots of issues to sort out. Nearly 15 minutes later a supervisor finally realized what was happening, and called us to the business queue to check-in. Not the best, but also not totally their fault.

We didn’t have a lot of time, so opted to skip the lounge in favour of caffienation at Starbucks, and then off to the gate for boarding. I didn’t spot it but when when we hadn’t started boarding 45 minutes before departure the other Mr Ironmanjt realised one of the engines on the A340 was open…and they were tinkering around with something. Not a great sign. Even worse when it was announce that there has been a “mechanical issue with the aircraft” and more information would be available in 2.5 hours. Um, say what? There goes my connection…. Continue reading »