Jun 052018
 


Time for another throwback post, this time back to 2008 when I was alerted to a mistake fare that Lufthansa had published. The fare was meant to be for DC to Helsinki, but when publishing it in the list of permissible connecting cities they accidentally put the code for Johannesburg. This meant that for a “normal” sale business fare to Helsinki you could add in several more miles earned plus have the chance for a 12 hour stop in Johannesburg! Back in the younger days when I flew more just for the adventure this sounded like a wild deal. I was sold!

Of course, I had nearly 14 hours in Frankfurt on the way to Johannesburg, and that just wouldn’t do at all. At this point I was at only 63 countries visited, so I started looking if there was a sidetrip from Frankfurt that I could pull off within 14 hours. Noticing the frequent flights from Frankfurt to Zurich, I decided that pulling off Liechtenstein would be possible, so a quick booking and I was set to try it!

Fast forward to the flights were relatively uneventful, so few details. Fortunately I was into Frankfurt on time and had no trouble making my connecting on SWISS. Fortunately, since they were both on separate tickets it could have been trouble. This was also in the dates before inflight WiFi, so it’s not like I could just log on and cancel the SWISS ticket if we were going to be late.

Fortunately, no problems.

United flight ???
Washington, DC, Dulles (IAD) to Frankfurt, Germany (FRA)
Depart approx 17:30 Arrive: approx 7:00 next day, flight time: approx 8 hours
Boeing 767-300, Registration N657UA, Manufactured 1993, Seat 6K

SWISS flight 1071
Frankfurt, Germany (FRA) to Zurich, Switzerland (ZRH)
Depart 10:20, Arrive: 11:20, flight time: 1 hour
Airbus A319, Registration HB-IPY, Manufactured 1996, Seat 10F

Landed right on time in Zurich, and I had exactly 7.5 hours between flights to go see Liechtenstein. Down to the train station in the airport, and a first class ticket to the Swiss town of Sargans purchased. It was just over an hour to Sargans, where upon arrival I bought a connecting bus ticket to take me the rest of the five miles or so into Vaduz, Liechtenstein.

First impressions, a bank with some very modernist architecture:

More walking, and I was really impressed by just how green everything was:

This was around the time it seemed like every city had to have statues that represented the city, painted a bunch of different ways. DC had its donkeys and elephants, Berlin had its bears, and apparently Liechtenstein has its….cows.

…again just how green it was. But brrr, it was mid-August and everyone was still in jackets.

Herzlich willkommen!

Small tourist train running around Vaduz:

After walking around for around three to four hours, I decided to walk back to Switzerland, you know, as one does. There haven’t been a whole lot of international borders I’ve crossed by walking!

Old wooden bridge between Vaduz and Switzerland:

Apparently, the local graffiti artists are less fond of Switzerland:

…and walking back into Liechtenstein one more time for good measure:

…and back into Switzerland. How many different border signs can I find!

…just one more, I swear!

Caught the bus on the Swiss side back to the train station, and back to the airport in plenty of time to relax in the lounge for a bit before flying back to Frankfurt. Very productive stopover!

SWISS flight 1076
Zurich, Switzerland (ZRH) to Frankfurt, Germany (FRA)
Depart 18:55, Arrive: 20:00, flight time: 1:05
Airbus A319, Registration HB-IPS, Manufactured 1997, Seat 36A

No need to clear immigration since at this time Switzerland wasn’t in an immigration union with the Schengen countries, so got to stay in the international area the whole time, and plenty of time for a stop by the lounge on the way to the plane. Best part of the flight down to Joburg? I was so exhaused from sleeping on the plane the night before and walking around all day that I passed out. Plus, this was the old 747-400 configuration with 4D, the solo seat in the nose that people used to call the “Captain’s Chair” because it was in the middle of the deck.

Lufthansa flight 572
Frankfurt, Germany (FRA) to Johannesburg, South Africa (JNB)
Depart 22:35 Arrive: 8:50 next day, flight time: 10:15
Boeing 747-400, Registration D-ABTF, Manufactured 1991, Seat 4D

This was also in the days before the Gautrain, so I had to hope a shared bus taxi into the city, which dropped me right at Nelson Mandela Square. Looks just the same as it does now 10 years later! I had a great lunch Al Fresco while walking off the jetlag as much as possible before heading back to the airport to fly right back to Frankfurt!

Most awkward part about flying back to Frankfurt? It was the same plane I had come in on in the morning, and I had exactly the same seat heading back! Third straight night sleeping on a plane, and fortunately the seat was still form-fit to me so I quickly passed out and slept just about the entire way to Frankfurt. Three nights in a row on planes will do that!

Lufthansa flight 573
Johannesburg, South Africa (JNB) to Frankfurt, Germany (FRA)
Depart 18:55 Arrive: 5:25 next day, flight time: 10:30
Boeing 747-400, Registration D-ABTF, Manufactured 1991, Seat 4D

Lufthansa flight 3102
Frankfurt, Germany (FRA) to Helsinki, Finland (HEL)
Depart 9:35 Arrive: 12:55, flight time: 2:20
Airbus A320, Registration D-AIQW, Manufactured 2000, Seat 4C

Spent the first day in Helsinki walking off jetlag and playing tourist a bit, and then it was time to head to Estonia for a night. I’d never been on a helicopter before, so it seemed the way to go!

Loading the baggage….much easier than a plane!

Excited to be boarding my first helicopter. Back in 2005 Copterline had a crash on this route killing all 20+ aboard, but I wasn’t nervous for some reason….I’m not sure why, but…

Copterline flight 140
Helsinki, Finland (EFHE) to Tallinn, Estonia (EECL)
Depart 17:00 Arrive: 17:20, flight time: 20 minutes
Augusta Westland 139 Helicopter, Registration OH-HCR, Manufactured ?, Seat 2A

Look at those views! We passed over the Tallink Ferry, which would be our ride back to Helsinki the next day:

After landing at Tallinn City Hall Heliport:

One last evening picture…back when it was cool to have holes in your jeans, I know…

Took the more direct route home, not via South Africa, and really did make the most of a five day weekend! Germany, Switzerland, Liechtenstein, South Africa, Finland, Estonia…any trip where you have more countries than days is pretty successful!

Lufthansa flight 3103
Helsinki, Finland (HEL) to Frankfurt, Germany (FRA)
Depart 13:40 Arrive: 15:10, flight time: 2:30
Airbus A320, Registration D-AIQW, Manufactured 2000, Seat 2F

Great surprise….an operational upgrade at the gate to first class for the last segment back to DC. What a great way to end what was a fantastic trip!

United flight 933
Frankfurt, Germany (FRA) to Washington DC, Dulles (IAD)
Depart 17:00 Arrive: 19:44, flight time: 8:44
Boeing 777-200, Registration N768UA, Manufactured 1995, Seat 1A

Hopefully these throwback posts make an interesting read – I’d love to see how some of these places have changed with time – share your stories!

May 292018
 


After a few more long and successful days of work and meetings, it was back to OR Tambo to finally head home after being away for three weeks. I had checked in online, so headed straight to security (which oddly enough had zero lines at all) and then through to passport control, which also had no lines. This means that less than 15 minutes after getting off the Gautrain, I was back in the South African Airways Lounge. Walking up to the counter to get a drink, the bartender quickly recognized me:

“My boss! Long time! Go sit down, I will bring you the usual at your usual place!” Yeah, so maybe I need to be spending less time in Johannesburg for the near future…

Apparently I looked thirsty, because I’d barely taken a sip when 10 minutes later he returned with another glass. Did I mention how I love the service in this lounge?

Off to the gate after a short bit, and my chariot was waiting for the ride to Frankfurt:

Boarding was the usual Johannesburg mess, with rather rude helpers roaming the boarding area demanding to see passports. Knowing the game, I loitered near the front of the queue, and when the boarding agent got flustered with the first few passengers another came right over and started a second line, and I think I might have been the first to board…

Lufthansa flight 573
Johannesburg, South Africa (JNB) to Frankfurt, Germany (FRA)
Depart 19:00, Arrive: 05:35 next day, flight time: 10:35
Boeing 747-8i, Registration D-ABYR, Manufactured 2015, Seat 8D
Miles Flown Year-to-Date: 42,315
Lifetime Miles Flown: 2,562,377

I rather like the 2-2-2 configuration on the Lufthansa 747-8i, and no it’s not all aisle access, but the seats in the middle section have a ton of space. Sitting in the window seats is definitely cuddle class. Yuck. 2005 called, it wants its seats back.

Pre-departures were offered, and I accepted a glass of the (warm) sparking wine. It got two sips and that was it. Ugh.

As soon as the door closed I was praising myself for my cunning stalking of the seatmap, and one of the few empty seats in business class was next to me…until the flight attendants brought up a friend from coach and sat her next to me. Ugh. Lufthansa was not doing a good job this flight of living up to their regular high performance. To top if off, “friend” immediately removed her shoes and socks and put her bare feet up in the shared foot area. Ugh. I expect better than this from Lufthansa…

At least the menu looked interesting:

Glass of wine and some nuts to start. I’m so glad Lufthansa finally got rid of the packaged nuts. As a bonus, the flight attendant working my section recognized me from the elevator at the hotel in the morning, where we traded good mornings as I was headed down to Starbucks and he was headed down to the end. Staying in the crew hotel has its benefits…and I got great service the rest of the flight 😀

The duck and pineapple starter was really tasty, but way too small… Of course, United considers two skewered prawns an appetizer, so…

The salad and the main were served together, and both were quite tasty. The beef goulash was also a nice non-traditional choice and a welcome change from the usual chicken or beef madness.

Wow, a business class salad with more than three ingredients. One of the better business class salads I’ve seen in a long time!

Above average business class cheese plate (but sadly no fig spread), and a delicious chocolate cake to finish off the meal.

I wasn’t really that tired, and stayed awake pretty much the whole flight watching tv. Around the middle of the night, I also started to lose all feeling in my right hand. Thinking I had just leaned on it weirdly I got up to walk around a bit, and it didn’t get any better. I stood up and chatted with the flight attendants a bit, and let them know…but the numbness didn’t seem to be spreading so I wasn’t too concerned. This is probably also a good place to mention I’d been dealing with a few (what I thought were) mosquito bites for a few days that had gotten progressively itchier. Fortunately, it never got any worse, but this wasn’t a good sign. (When I got home, medical geniuses decided it must be “some sort of spider or something that bit you in the middle of the night” – wonderful. Fortunately a month later, numbness is finally gone.)

Now, having not died in the middle of the night – or forced a medical emergency landing in Niger (seriously, they probably would have kept going, because, let’s be honest…), it was finally time for breakfast. Despite being dark out, nearly two hours before landing (mind you, 3:30am – no time change) they turned on all the cabin lights and brought round breakfast.

The omelette came with super tasty grilled bacon (though almost tasted more like a pork cutlet) and some cheese and fruit. Overall a rather impressive breakfast!

We landed about 15 minutes early, no line at all at at immigration, so I decided a proper sleep would help, so I headed to my semi-regular haunt the airport Sheraton to get four solid hours of sleep. I had just under six hours between flights, and that was way too long to sit in the lounge, and I figured 3.5 to 4 hours in a bed would make me feel human for the flight home.

Crashed as soon as I hit the bed, got four solid hours, and was worth every cent. Off to immigration and security which had zero line, and I actually had time for 20 minutes in the lounge on the way to the gate. Could have slept more, but had no way to know there would be no lines. Right, on to the flight.

United flight 961
Frankfurt, Germany (FRA) to Newark, New Jersey (EWR)
Depart 11:20, Arrive: 14:00, flight time: 8:40
Boeing 777-300ER, Registration N2331U, Manufactured 2016, Seat 1L
Miles Flown Year-to-Date: 46,185
Lifetime Miles Flown: 2,566,247

I’d booked this routing largely to finally try the new United Polaris seats, and decide if this was enough to finally give United a try. Well, they weren’t doing themselves any favours with terrible pre-departure sparkling wine in plastic cups:

‘MURICA sized seatbelts, perfect for someone with a 50-60 inch waist:

We taxied past the new Lufthansa livery…I don’t hate it as much as others do, but think it was a giant waste of branding budget.

The Polaris “wine flights” had gone away two days prior, but they still had the mini glasses, and the excellent flight attendant was more than happy to pour me all three to taste:

Above average salad (I’m always a sucker for a greek salad), and extremely sad appetizer. One sad wilted basil leaf, two slices of underripe tomato , a glop of gelatinous balsamic, and some mozzarella. The mozzarella was good at least…the rest was embarrassing.

I went with the short rib, knowing it would be essentially the same short rib from the last five years. It was, although very overcooked today.

At least dessert was awesome, partly because they had butterscotch for the rock hard ice cream today, and the macarons? Well, they were incredibly stale 🙁

Rather sad cheese plate, but because I’m a sucker for all the varieties they had, I’ll give that a pass!

At this point, the internet STILL wasn’t working, so finally the purser offered me compensation and an apology. The crew was absolutely fantastic on this flight, and really apologetic, but the frequency with which United has problems even on new planes is embarrassing. Nope, I’ll continue to book away from them whenever possible. To add insult to injury, the new compensation offers are laughable and insulting. As a 1K only $75 travel voucher or 3,500 miles? Just insulting for eight hours of missed work time.

Pre-arrival “deli plate” was not bad, and a nice lighter option. There was also a heavier-sounding option of a sandwich, but honestly this wasn’t bad. Though, the silly pre-packaged polaris chocolates are a sad excuse for a dessert.

We landed at Newark slightly early, and pulled into a gate in the B Terminal. It seems like United has been using the B Gates for international arrivals lately, and I assume this is to relieve overcrowding in the C Customs Hall? Anyone have more insight into this?

This was my first entry to the US since getting my Global Entry reinstated on appeal after a rogue agent revoked it, and I was curious to see how it would go. Couldn’t have gone better, nice and quick, and I was literally plane to landside in 10 minutes. Score!

Of course, this meant waiting for the airtrain to Terminal C, and then dealing with Terminal C security, which took 40 minutes even in the TSA PreCheck line. sEWaRk indeed – what a disgrace. Shame this airport and LaGuardia represent our great nation.

United flight 1743
Newark, New Jersey (EWR) to Washington, DC, National (DCA)
Depart 16:00, Arrive: 17:19, flight time: 1:19
Boeing 737-700, Registration N54711, Manufactured 1998, Seat 2E
Miles Flown Year-to-Date: 46,384
Lifetime Miles Flown: 2,566,446

The Port Authority, however, appears to be making me into a national hero. Armed with my cell phone, eyes, and ears I shall protect America’s airports!

Oh wait, never mind, apparently that’s Jason’s job, and I’m just Mason.

With that, it was a super nice treat to get a 737 from Newark to Washington National. Back around 2005 this used to be the norm on this route for Continental, but ever since the merger it’s been an endless stream of ERJ-145s with the occasional ERJ-170 thrown in for good measure. So this was a pleasant treat, and a really nice way to end what was a really nice trip.!

Now, with that, I have no travel booked for 4.5 weeks…and I can’t imagine that will last so….stay tuned!!

May 262018
 


Woke up way too early, turned on the iPhone, and as usual the messages started coming in. Emails, text messages…and the notification from TripIt that my flight with Air Namibia from Windhoek to Harare was canceled. UGH. I was already unsettled about this part of the trip given Air Zimbabwe’s recent fleet problem of being reduced to one airworthy plane, but this was a whole new wrench in the works.

It looked like I might be able to fly to Johannesburg and then to Bulawayo, but of course Air Namibia and Air Zimbabwe took no responsibility, and this would be several hundred dollars out of pocket. Too tired to really focus on the impending problem, I did what any sane person would do, and headed around the corner from the Hilton to Slowtown Coffee.

Ok, in fairness I stopped by the Hilton Exec Lounge first, but the caffeine looked unpredictable, and the lounge was filled with loud americans touting their “status” so I made a hasty retreat. Slowtown definitely seemed to be THE place to be in Windhoek this morning:

Plus, a super tasty iced coffee and a pastel de nata and I was much more prepared to figure out what I was doing with the next few days:

I debated just spending another day checking out Namibia, but after four nights I didn’t think there was that much I was going to see, plus the cost of extending the car might get crazy. I decided to head to the airport, fly back to Johannesburg, and decide from there if I could salvage the trip at all.

Back to the airport, up to the Hertz counter, and guess what? Yes, their credit card terminal was down again, so “please write on this paper what you think you should pay for” and that was it. I basically wrote down the four days of rental plus taxes, and decided to see how things went. No one way drop off fee. None of the crazy insurance they tried to push on me in Walvis Bay. I had a feeling this was going to get bad, but at the same time I was pretty confident that American Express would have my back.

Security and immigration took maybe five minutes today, and the airport was a ghost town compared to a few days prior. How much of a ghost town? This is the ENTIRE departures hall:

Short stop in the generic business lounge, which actually had a reasonable variety of snacks and beverages, and a couple bottles of Savannah Dry Cider later, and it was time to board. Our flight today had a total of 60 people, so it would be nice and relaxed.

This time, no complaints about taking pictures, and was able to grab a good shot of our plane while boarding.

British Airways flight 6274 operated by Comair
Windhoek, Namibia (WDH) to Johannesburg, South Africa (JNB)
Depart 14:55, Arrive 16:45, Flight Time: 1:50
Boeing 737-800, Registration ZS-ZWJ, Manufactured 2006, Seat 1F
Miles Flown Year-to-Date: 36,935
Lifetime Miles Flown: 2,556,997

No pre-departure drink at all, but right after take off a glass of sparkling wine and a bag of nuts:

For such a short flight, meal service was still done in two parts, with the salad, cheese, and dessert coming first:

In case you’re curious exactly what it was:

Beef, chicken, or veg, and I went with the chicken. Unusual choice for me on a plane, but not only did I go with the chicken but I opted to stick with champagne. It was good – not great – but I was plenty happy with it. Slightly dry like I expect airplane chicken to be, but who knows…maybe I was feeling just a wee bit healthy?

Landed in Johannesburg almost 20 minutes early, got a bus gate, and it was time to head back to my hotel…and figure what if anything I was going to doing with the next three nights…since my journeys to Botswana and Zimbabwe looked to be at risk…

May 222018
 


After a very long week of even longer days at work, it was time for a bit of holiday before going back to work. Due to prior commitments I couldn’t get all my client commitments lined up in one week, so decided to separate them by a week and take some holiday in the middle. So, Saturday morning arrived, and I was off to OR Tambo Airport to get away.

Every time I’m there I totally want to buy the zebra pelts in duty free as a rug, but at a price tag of 16,000 rand, it’s a bit steep for my budget!

While I waited, I caught a great view of my plane waiting for us. I had opted to go with Air Namibia for the novelty factor, despite their points not being worth anything. The flight time also allowed me an extra 90 minutes of sleep over South African, so that was a bonus as well. Air Namibia used a contract lounge whose name I can’t remember, but it was pretty decent, and I would say about as comfortable as South African’s lounge, which I rather like.

No priority boarding queue at all, and it was a mad scrum of European tourists. I think I boarded maybe #100 on the plane or so. Also, it might be the longest jetbridge in the world. If you look at the pic above you can see the part that connects to the plane, but at the top it zigs left and hugs the terminal building finally ending near the nose of where the Turkish plane is parked. Yes, ALL of that is jetbridge!

Air Namibia flight 726
Johannesburg, South Africa (JNB) to Windhoek, Namibia (WDH)
Depart 11:40, Arrive 13:45, Flight Time: 2:05
Airbus A319, Registration V5-ANM, Manufactured 2013, Seat 2A
Miles Flown Year-to-Date: 36,026
Lifetime Miles Flown: 2,556,088

First impression: I love the cabin. Sure, the seats are super old school leather recliners, but they weren’t lumpy at all and reasonably firm, and….

…look at that legroom! The inflight magazine quoted 54 inches, and I wouldn’t be surprised if that was accurate. Extremely generous for a plane that often does 90 minute to two hour flights! You don’t see that often at all!

Sadly, the pre-departure beverage was water, water, or…water.

Flamingo…the in-flight magazine.

After 30 minutes after takeoff, out came the appetizer. A warm piece of what I’m pretty sure was beef, some grilled pineapple, and some orange wedges. Along with a roll…and some South African sparkling wine that was absolutely terrible. I asked to see the bottle, and was met with a “we cannot do that.” Uhhh…ok? At least it was a friendly refusal.

Beef, vegetarian, or fish. I went with the beef, and it was straight out of the United Airlines short rib kitchen. Tasted the same, looked the same, and once again, repeat after me: like grandma’s cooking. Now, remember this meal…we’re going to be coming back to it later…

Soon we were over the amazing landscape of Namibia…

Arrival was about 15 minutes late, which worried me because I only had a 45 minute connection to begin with. I had tried asking the flight attendants if this would be an easy connection, and they didn’t seem terribly interested in helping me.  Encountered probably one of the rudest immigration officials I’ve ever met anywhere in the world who finally stamped me into the country, but not before making very clear that she disliked me.

The path to connecting flights led me…right into the arrivals hall, where fortunately the departures hall was just a two minute walk away. It wasn’t entirely clear if I needed a new boarding pass or what, but there were literally hundreds of people queueing in the checkin lines, so decided to head for the door to security and try my luck. They seemed a bit puzzled with me (since everyone else was going straight from a check-in counter to the door towards security and departures) but apparently after explaining I was connecting that was enough.

Security was pretty quick and easy, and then….immigration counters. Wait, I’m on a domestic flight. Why are there immigration counters. Well, I just walked up and told the guy I was on a domestic flight, and he waved me through. Turns out the one room departures lounge has five gates that handle both international and domestic traffic.

I didn’t have to worry about the close connection since we left over 30 minutes late, so soon it was time to walk to our plane. I tried to snap a pic, but was very sternly chastised by a ramp agent. Ho hum.

Air Namibia flight 715
Windhoek, Namibia (WDH) to Walvis Bay, Namibia (WVB)
Depart 14:30, Arrive 15:10, Flight Time: 0:40
Airbus A319, Registration V5-ANN, Manufactured 2012, Seat 1F
Miles Flown Year-to-Date: 36,210
Lifetime Miles Flown: 2,556,272

Unlike the previous flight, pre-departure sparkling wine was offered. Unfortunately, it was pretty terrible again.

Nothing to say about the 30 minute flight, except it was absolutely packed. Oh, and we got a “snack”:

Pretty sad…and again…make a metal note of this for later…

Arrival in Walvis Bay was a casual affair, and passengers continuing to Cape Town were asked to remain on board, which seemed to be about 75% of the crew. Finally snapped a pic of our plane upon arrival:

Just walk from the plane to the terminal…it’s out there somewhere…

Finally, the terminal building…one of the smallest I’ve ever seen…and this is the “new” terminal!

I had rented an SUV from Hertz for the five days, and when I arrived the contract price was more than double what my confirmation said. First, there was a one-way rental fee when Hertz Platinum told me there wasn’t. Then there were about six or seven different insurances, etc. The guy seemed confused, but I just crossed out and initialed what I refused to pay for, and he was like “oh, ok.” I figured this would get interesting when I returned it. Oh, and the Walvis Bay location no longer takes AmEx, but he was “pretty sure” they do in Windhoek. He eventually agreed to let me go by writing down the credit card number, and we were off.

Drive into Swakopmund was just under an hour, and finally I found my hotel the Swakopmund Plaza Hotel. I had booked the larger “family room” since it was only slightly more, and it still wasn’t very large, so I was glad I’d spent the little bit extra:

It did, however, have an amazing view of the South Atlantic Ocean:

Oh, and it also had a lovely beer garden right on site which brewed its own beers. Unfortunately, they weren’t very good…

Walking along the beach:

Local house in old german architecture:

Sunset over the jetty bridge:

Africa meets the South Atlantic Ocean waves:

Sunset from the jetty:

More old German architecture:

The Höhenzollernhaus – a 1904 baroque building that’s been during into condos:

Kücki’s Pub, location of tonight’s dinner. First thing that struck me: the staff switching back and forth between Afrikaans and German, with English clearly the third language. I actually didn’t know before this trip that more Namibians speak Afrikaans as a first language than English.

Determined to explore the deliciousness of African wildlife, started out with a springbok carpaccio:

Followed up with an oryx burger and a side of Spätzel:

The first of many malva puddings on this trip:

With that, it had been a long day so I walked back to the hotel and promptly crashed. Only to wake up at 12…and 1230, and 1, and 130….clearly something had gone off (most likely airplane lunch based on timing) and I was suffering one of the most violent cases of food poisoning I’d had in many years. Fortunately, around three o’clock, with nothing much left in my system I finally managed to get back to sleep, and prayed that I would feel well enough the next day to even consider the five+ hour drive ahead of me. I hoped so, or this trip was over before it even began….

May 182018
 


After a nice rest, and waking up with Starbucks at Geneva Airport, it was time to find the SWISS First Lounge. I’d done some online searching, and people on Flyertalk generally seemed pretty unhappy with priority security at GVA as well as the lounge. I decided to leave myself about 90 minutes of lounge time to make my own assessment.

Premium security was pretty quick, and waited maybe five minutes in line. Super efficient. The lounge wasn’t very hard to find, and when I offered my F boarding pass from Frankfurt to Johannesburg the agent directed me through the magic door on the left to the F lounge. Now, maybe it’s not the biggest most impressive lounge in the world…but I had the entire place all to myself! How can you not like that?

I liked the decor – not at all crowded, but not a big fan of the chairs. Just found them a little awkward to sit in and the cushions a little too big and firm. I know, first world problems. Did I mention I had the whole place to myself for the entire 90 minutes?

Plus, the buffet had a really nice cheese setup!

Oh, and macarons! I didn’t try any of the other sweets, but one of the downsides of an empty lounge is you know the food isn’t turning over often and isn’t really the freshest.

The macarons weren’t the freshest, but didn’t stop me from sampling a few while I waited…

After a perfectly nice stay in the lounge (only complaint? it was too warm, but that’s just my personal pet peeve almost everywhere in Europe) it was off to the gates. Boarding was delayed about 15 minutes, but we had a great few of other planes and the mountains in the background while we waited. It’s really hard not to like Switzerland…

Boarding was a complete scrum, but despite boarding 15 minutes late we pushed back only five minutes late. Not too bad at all for a completely full flight…except for the other seat in my row! One empty seat on the plane, and it’s next to me once again. Definitely having some good luck on this trip so far.

Lufthansa flight 1223
Geneva, Switzerland (GVA) to Frankfurt, Germany (FRA)
Depart 17:55, Arrive 19:10, Flight Time: 1:15
Airbus A319, Registration D-AILL, Manufactured 1997, Seat 4F
Miles Flown Year-to-Date: 29,921
Lifetime Miles Flown: 2,549,983

Did I mention it was a gorgeous day and we had an amazing view of Lake Geneva, the mountains, and the airport as we did a 180 right after takeoff?

Yes, 55 minute flight and they served a rather substantial snack. As someone who loves sour cherries, and cheese…esp cheese with fig compote…it was definitely a great snack…and I had to try really hard not to ruin my appetite for the upcoming stop at the Lufthansa First Lounge and flight.

Landed right on time and…we ended up at a remote stand. I saw the driver next to the plane, and he didn’t have any names, but I hoped…and yup, he was there for me! I’ll never complain about a remote stand when I have my own driver!

Given the driver could only take me to the main airport and not the First Class Terminal (boo!) I opted for the B terminal, knowing that would also eventually guarantee me a ride to my plane which was departing from the Z gates. It would be a semi-short visit to the lounge today, so I headed straight to the dining room for some Schnitzel and champagne! Layovers are so trying when you get served a dinner like this…

…and I think Lufthansa must seriously be stalking one of my social media accounts. As I was eating, the lounge attendant came up to me and said “Herr Mayfield, I thought you might want a duck?” Haha, I’m not sure if I find it creepy or thoughtful….who am I kidding, definitely thoughtful!

After a quick shower, I settled in to watch a little tv until the flight…given the programming, a drink was definitely in order. With over 100+ different scotches/whiskeys to try, it’s going to require many more trips through Frankfurt to make a dent in Lufthansa’s offerings!

Off to the plane we go…Porsche tonight.

Rain or not, there’s always something magical pulling up next to the plane in a Porsche and walking aboard like you’re a VIP. No matter how many times I do it, it never gets old!

Only two passengers tonight, which was a bit strange as I’ve found this in the past to be one of the hardest routes for business to first upgrades. Chatted a bit with the other passenger, as well as the flight attendant serving first, and everyone agreed it was an unusually light load. Not going to complain, though!

Lufthansa flight 572
Frankfurt, Germany (FRA) to Johannesburg, South Africa (JNB)
Depart 22:05, Arrive 8:30 next day, Flight Time: 10:25
Boeing 747-8i, Registration D-ABYH, Manufactured 2013, Seat 2K
Miles Flown Year-to-Date: 35,301
Lifetime Miles Flown: 2,555,363

Let’s see, what’s for dinner tonight…I mean, not that I need dinner after the lounge

One thing I like about the length of the Johannesburg flight is it’s long enough to get a good sleep in…and

Like the transfer, it never gets old. Welcome aboard macadamia nuts, champagne, and a simple rose…

I’ll start off by apologizing for the dark pics…I find it much harder with the iPhone taking pictures in a dark cabin. Any tips are, of course, very welcome! Amuse bouche of salmon, creme, and some fig spread….wasn’t a huge fan.

Starters from left to right….the asian beef was super tasty, and just the right combo of flavours and textures. The goat cheese with bell pepper and olive was alright but nothing special. I generally avoid shellfish on planes (except maybe lobster!) but the scallop was surprisingly tasty, and perfectly cooked.

Sad was uninspired, and very surprisingly for Lufthansa several of the leaves were wilted and browning. Unusual for Lufthansa (and the crew) to miss something like this.

As the other passenger chose to sleep, the question wasn’t “do you want” caviar, but “how much do you want” – decided to start with a quarter of the tin, which was already a pretty generous portion!

…followed by another quarter of the tin. I may have a problem.

Very rarely do I do the fist option on planes, but when it’s monkfish I cant resist. I was cooked really well, and lighter than a beef dish would have been. Overall it was really tasty and a good choice.

Oh Lufthansa with your amazing cheese cart and sweet biscuits…there are not words enough to describe how fond of you I am!

Raspberry and yogurt cake with pistachio ice cream…not only was the presentation amazing, it tasted fantastic. Plus, I love pistachio ice cream, so it was extra amazing!

…and as is my custom with overnight Lufthansa first flights a couple of pralines and some Johnny Walker Blue to nod off.

Crew kept the cabin nice and cold at my request (after making sure the other passenger didn’t mind) and I crashed….hard. So hard that my request to not wake me up should I be sleeping had to be honoured, and I was woken up 15 minutes from landing after a solid 7+ hours of sleep. Probably one of the best in-flight sleeps I’ve every had, and a wonderful end to another great flight.

Now, time to hope the immigration line isn’t too long, and spend a couple of days resting and recovering before getting down to work!

May 162018
 


Soooo, off to Southern Africa again for work, this being the fourth trip in as many months. Despite it being a lot of travel, it’s good for the mileage balance, and each time has enabled me to explore slightly different ways of getting there. I know lots of people like the 1-stop flight on South African, but to me it’s just too long in a plane, and South African pulls way too many plane changes to risk getting the old seats.

My favourite route is pretty much via Europe with Lufthansa, but unfortunately this time the nonstop flight to Frankfurt was actually sold out when I went to book! Oh well, connecting in Europe it would be. There was space on the nonstop United flights, but I refuse to pay good money to sit in their absolutely horrid 2-4-2 configuration where you get to play twister with your seatmates to get to the aisle. No ma’am.

Yes, it was an upgradable fare, but there was no guarantee that would clear on United, so I went with the sure thing: a double connection in Europe where I could ensure the middle seat in United’s 2-1-2 configured 767s. Plus, there was a chance I would get “real” Polaris since there were now four of 24 or so planes configured. Unfortunately, no such luck. Right, on to the details you’re actually interested in.

Nobody in their right mind goes to the United Clubs at Dulles at mid afternoon international rush, heaving as they are with Chase credit card holders and more star alliance gold card holders than you can shake a stick at. Being familiar with the shuffle, I decided a stop by the Lufthansa Senator Lounge was in order first. Unfortunately, they’ve switched to serving terrible Prosecco, so I can’t imagine I’ll be going there much longer either. Disappointing.

Next off to Turkish Lounge almost right next door, but they were serving the same awful prosecco so I opted for a moderately ok glass of wine. What they lack for in booze they more than make up for in delicious baklava and turkish bread pudding. Don’t judge. I may have had more than one piece.

Next off to the famous Dulles “moon buggies” for a ride over to the D terminal, where my flight to Geneva was just getting ready to board. Somehow, there were no “gate lice” crowding the boarding lanes, and I was actually first in line just five minutes before boarding. Go figure. Just in time to hear a group of non-revs negotiating with their friend the gate agent and asking her “come on, can’t you move one person so we can sit together?” Ugh. Thankfully, the gate agent played by the rules.

United flight 974
Washington, DC, Dulles (IAD) to Geneva, Switzerland (GVA)
Depart 17:35, Arrive 07:40 next day, Flight Time: 8:05
Boeing 767-300, Registration N677UA, Manufactured 2001, Seat 1D
Miles Flown Year-to-Date: 29,635
Lifetime Miles Flown: 2,549,697

Sitting IN my seat when I boarded, but fortunately I was able to move it on top of my monitor. Yup, guess we have no shortage of amenity kits today!

Welcome abord Château l’Oscar 2018 dans plastique.

Meal service started out with, you guessed it, mixed warm nuts and a glass of wine for me. I asked for a flight to try the wines, and was told “they didn’t load them.” Hrumph. Good thing I didn’t ask about the bloody mary cart…

Appetizer of smoked duck with dried cranberries, pumpkin seeds, and mustard was almost good, but the duck just didn’t taste right. I give it an A for effort, but just didn’t quite get there. I don’t like that you don’t get to select your own bread anymore, but as the two they give you are my two favourite kinds, I forgive it. Oh, and the salad? One of the best I’ve had on United. Costs so little to improve it to this level I’m glad to see they’ve finally done it. Hopefully this is the new norm.

The five spice short rib and wasabi grits? Well, the short rib hasn’t changed in years, so that was predictable. I didn’t taste any wasabi in the grits, and the sauce on the short rib had absolutely no flavour. Disappointing. Some days this dish is actually pretty tasty home cooking, but not tonight unfortunately.

United gets a C on the cheese course this time. All I know for sure is it was “international” cheese. I’m going to guess a brie, blue, and what tasted like a poor imitation manchego. It’s better than the chedder and swiss they often try to pass off as international, however….

One ice cream sundae, hot fudge, no glass chips.

I was told I didn’t have the option to say no to breakfast, so it was brought to me. I intentionally didn’t sleep on the flight to stay on Washington time in an attempt to battle jetlag, and so far it was working well. Yes, I had a champagne breakfast, don’t judge me…I think it even shocked the crew. Pretty sure they’re not used to getting that request right before landing.

I had a 10 hour layover in Geneva before my connection to Frankfurt, and decided that’s when I would sleep. I tried a new website called www.dayuse.com which offered me a room at the Ibis Palexpo right next to the airport for a very reasonable rate.

Unfortunately, after immigration, I jumped on the shuttle to the WRONG Ibis, and ended up walking back to the correct one, about a 20 minute walk away. The walk was actually nice after being on a plane all night, and when I got there I was ready to crash. But, the room…like many European hotel rooms, was WAY too warm and of course there was no air conditioning since it was April, so I had the pleasure of sleeping in a 25C room. At least after a shower I was ready to completely peace out for five hours.

Overall impression of the hotel? The room was a small cube with barely enough room for the bed and a desk, but it was perfectly functional. This was supposedly the nicer of the two Ibis properties as well. That said, it was a bed, and it was functional for that. The lobby looked to be a bit of a refugee camp with people on long layovers, and lots of small children, but the room itself was quiet. If not for the heat, it would have been absolutely perfect….plus where else can you get a 79 franc room in Geneva for 10 hours?!

Checked out after a wonderful solid nap, well worth every penny, and back to the airport to enjoy the lounge a bit. But first, random snack at Starbucks. Not sure it’s a meal or what, but it was nearly $18…who said Geneva is expensive….

Overall lesson so far: this routing to South Africa works. Flight leaves DC too early to sleep for me, but gets to Geneva just in time that I want to sleep…and sleep came easily. The United 767 certainly isn’t cutting edge, but if you get one of the middle seats it’s not a bad product. Overall, I was happy with my choice, and it was time to head to Frankfurt now!

Apr 082018
 


Yeah, so it was Saturday morning. Woke up. I was having coffee, looking ahead to a completely boring day with zero plans. Sitting around on the couch sounded so, so nice. But it was Easter weekend…and there was really nothing at all going on…people were out of town…and before I’d finished my coffee I was bored. I had managed to resist the idea the day before on Friday (you know, when I could have actually gone there and spent the night) but I had a feeling today would be different.

30 minutes later, I’d grabbed a shower, threw a few things in a backpack, and was out the door. There was a flight to Detroit in 70 minutes, and from there on Delta I could pretty much head anywhere in the world. I’d always wanted to do a spur of the moment trip to somewhere – anywhere – and this seemed like the perfect opportunity. So without any plans at all, off to Detroit I went.

Quick Uber to National Airport, check in, through CLEAR with no line, and I was at my gate. I might have even had 10 minutes to spare in the SkyClub, but I was already feeling a bit rushed so decided to head to the gate. Time to head to Detroit, and the great beyond!

Delta Airlines flight 6188, operated by GoJet
Washington DC, National (DCA) to Detroit, Michigan (DTW)
Depart 12:45, Arrive 14:20, Flight Time: 1:35
Canadair CRJ-700, Registration N669CA, Manufactured 2004, Seat 4B
Miles Flown Year-to-Date: 17,013
Lifetime Miles Flown: 2,537,075

Boarded right on time (and yeah, I had 15 minutes to spare, I don’t know why I felt rushed) and ended up in seat 4B, which has more legroom than any other seat on the plane as you can see in the pic below. Given that Comfort Plus has free drinks just like first class on a short flight like this, this seat was actually probably BETTER than ended up in actual first.

Both 4C and 4D remained open, so I decided to move over to 4D right before takeoff. Still pretty much unlimited legroom, and DC is one of my favourite places for a window seat. I’m usually on the A-side so get great Pentagon shots on takeoff, but today it was the Jefferson Memorial and the US Capitol:

I’ve been trying to be nicer to my liver lately, so was content with a bag of snack mix and a diet coke. I should have had some Biscoff cookies, but the little Dorito things in the snack  mix are just soooo good!

Landed in Detroit about 15 minutes ahead of schedule, and look what was right across from my gate:

I had a few vague ideas where Delta flew from Detroit. I knew about London, Frankfurt, Amsterdam, Paris in the evening, but was surprised to see there were actually THREE flights to Amsterdam, one to Rome I didn’t know about, and of course there was also Canada and the rest of the US as well.

Overwhelmed, I headed to the lounge for a snack to explore options. Meatballs, cheese, hummus, and a beer. Giving United’s famous “brown meal” a run for its money:

After looking at how full flights were, I settled on the second flight to Amsterdam. However, as the flight got closer, more and more people started snapping up the available seats, to the point where even if I did get a seat it would be a middle seat in the 1-2-1 configuration. Now, don’t get me wrong, those seats are way better than 2-4-2 on United where people have to climb over each other, but I was really hoping for a solo window seat since I didn’t plan to sleep.

Given the odds from Amsterdam were looking dicey, I took a look back at Paris…and wow…plenty of seats. Choice made, I bought the ticket, and of course was unable to check in online. Tried the counter in the SkyClub, and they couldn’t check me in either since we were only 50 minutes before departure. Time to run to the gate.

Met with the “how did you get through security if you’re not checked in” the gate agent made a production of reminding me she was doing me a favour by checking me in…and just like that it was time to go!

Unfortunately, I was having trouble refunding my Amsterdam ticket online…but did get the very last seat in business class. Fortunately, I could see online they did eventually unload me and I was able to refund it later. Off to Paris we go!

Delta Airlines flight 98
Detroit, Michigan (DTW) to Paris, France, Charles de Gaulle (CDG)
Depart 18:11, Arrive 8:15 next day, Flight Time: 8:04
Airbus A330-300, Registration N803NW, Manufactured 2003, Seat 9A
Miles Flown Year-to-Date: 20,976
Lifetime Miles Flown: 2,541,038

Pre-departure “champagne”  – I’m still not sure a $5 bottle of sparking wine is “worth it” in the calories department, but hey, it came in an actual glass and this spur of the moment trip was definitely something to celebrate! I tend to be someone who overthinks things, so being spontaneous is something to celebrate!

Mixed nuts to start off once we were in the air, and a glass of wine. These glasses always look like they shouldn’t be stable in turbulence, but I’ve never had a problem. Also, love that the mixed nuts include pistachios, pecans, and cashews – my three favourite nuts.

Appetizer tray. I know others don’t like business class service on a tray, but it doesn’t bother me. The salad was pretty underwhelming, but the appetizer was phenomenal. I don’t know how they came up with this combo, but “grilled apricots with whipped ricotta, truffle honey and crispy prosciutto” was absolutely amazing. I wanted more. Plus a pretzel roll and tomato/basil bisque soup was super tasty and good comfort food.

Another home run with the main course, pistachio crusted australian lamb rack. It’s pretty rare you get lamb chops on the bone on a plane, but they were also cooked medium (best you can expect on a plane) and the pistachio crust was amazing. This mean alone made me want to do more Delta transatlantics before it goes away!

Cheese and ice cream for dessert. Cheese was nothing special, but ice cream with a little hot fudge is always welcome.

I had decided I was going to stay away the whole flight to avoid jetlag, since we would be landing around 1am east coast time in the US. Given I often stay up that late on weekends anyways, it was definitely easy to stay awake…and allowed me to catch up on tv. I never watch tv at home, so I rely on downloads of the shows I like to my iPad to catch up. Good use of time in the air.

Small mid-flight snack with about three hours to go:

I decided I would have breakfast “for science” but the frittata of potato and gruyere was much better than expected and I ended up eating most of it. The tomato hollandaise was super tasty too. I suspect Delta must have gotten a sale on asparagus and tomatoes this month!

Oh, and since it was still technically midnight body clock time, a glass of champagne with breakfast was welcome. Now that’s a generous pour. The crew on this flight was friendly and fantastic.

Landed 15 minutes ahead of schedule, and up into the terminal where I managed to get a shot of my ride to Paris:

See, it was all fate that I ended up on a flight to Paris! Paris has been waiting for me!

During the flight I had done some searching, and fortunately managed to find a flight home that was wide open. Looked like I would have about three hours on the ground, and then it would be right back to Cincinnati. Found the Air France/Delta transfer desk a short walk from the plane, and they had no trouble checking me in to Cincinnati. We had arrived at the M gates of Terminal 2E, so I would have to head to the L gates if I wanted to use the Yotel lounge, and my flight would of course depart from the K gates.

So, good news first. After some confusion and asking around, managed to find out that the Yotel is actually outside security in the L gates, so I wouldn’t have to reclear security. One of the worst things about how Terminal 2E is designed at Charles de Gaulle is that it has three piers: K, L, and M, each with their own security. As far as I know, there’s no way to transfer between them without clearing security.

So, the Yotel was like 80 degrees, so I’m not sure the shower I took really helped all that much, but I suppose it was better than nothing? The lounge visit also came with 10 euro in food credit, which I used on two large bottles of Evian and a bottle of Orangina. Given how hot it was I think I sweat it all out immediately, but better than nothing. Stopped in a cafe in the terminal for a delicious pain au chocolate and espresso, because hey, when in Paris, and just like that it was time to head to my next flight!

Back on the inter-terminal train to the K gates, and managed to find security…where the line was nearly AN HOUR long. Even the fast track/premier line took almost 30 minutes. Once again, CDG demonstrating what an absolute pain it is as far as being user-friendly.

That said, I do love the retro-futuristic design of the K terminal:

Only had about 10 minutes to wait to board after all the checkin/inter-terminal shuffle, so it was a very nice and quick visit to Paris, but time to head home now!

Delta Airlines flight 229
Paris, France, Charles de Gaulle (CDG) to Cincinnati, Ohio/Kentucky (CVG)
Depart 10:35, Arrive 13:53, Flight Time: 9:18
Boeing 767-300, Registration N175DN, Manufactured 1990, Seat 3A
Miles Flown Year-to-Date: 25,132
Lifetime Miles Flown: 2,545,194

Despite the flight being relatively light in business (maybe 2/3) the agent had assigned me a middle section seat towards the back. A polite request and I got 3A. The odd numbered window seats are my favourite because the large “console” part of the seat is next to the aisle, giving you a little more privacy. The downside is, when the seat is at all reclined it can be a bit tight to get out past the console. Bedding, amenity kit, headphones, water were waiting for me when I boarded. It was now about 3am eastern time, and sleep was beginning to sound amazing.

Bubbles…because…celebration…blah blah….

Cool takeoff right over Paris Le Bourget airport:

Yay, more pistachios!

After the amazing appetizer on the way over, this one was a bit more disappointing. I don’t “do” shrimp (aka cockroaches of the sea) but in exchange the salad was definitely and upgrade. Oh, and fresh baguette was just as good as having pretzel bread. The thai coconut soup, however, was outstanding and probably the best soup I’ve ever had on a plane:

Grilled beef tenderloin (a nice medium) and fregola sarda pasta. Definitely well above average for steak on a plane:

The cheese was also much better than the other direction, although I’d expect nothing less for a flight originating from Paris. Morbier, Cantal, and Pavé d’affinois with a bit of chutney. Oh, and of course I didn’t pass on the ice cream.

Having eaten, and now about 430a body time, I absolutely passed out for the next five hours and had a wonderful nap. Waking up about an hour before the pre-landing snack was served, a pretty good cuban sandwich:

Hello Cincinnati!

I should probably say that part of what had sold me on Paris was the hope I could take this route back. Back in 1988 the first time I ever flew Transatlantic was on a Delta L1011 from Cincinnati to London Gatwick. Back then, I remember Cincinnati airport being pretty busy, and certainly when I went back in the mid 1990s it was quite busy.

Now, however, it seemed like a bit of a ghost town. We hit immigration right after another flight from Cancun, and now it was time to put Global Entry to the test. This was the first time I would be entering the US since my Global Entry had supposedly been reinstated, so I looked forward to seeing if it was true. The only “evidence” I had was an email telling me that upon review they agreed they would reinstate it and…yup! Went perfectly.

Only one question from the agent when I turned in my receipt of “where are you coming from?”  “Paris.” “Just Paris?” “Yeah, just Paris.” “Welcome home.” Whew, no questions about how long I had been in Paris that would have required an awkward explanation.

To get back to the gates TSA was right in the arrivals area, but unfortunately no PreCheck, no CLEAR, so off come the shoes, out come the laptops, etc etc. Ugh. But the cool thing was, right after this it was an escalator up right to the departure gates. I could have probably even pulled off a 30 minute transit here if I needed to.

But, that done, I had time for Starbucks. Yay!

This airport has certainly seen busier times. View from the SkyClub:

Time to board the flight back to DCA. Gracias and Merci Delta for a fun trip!

4D once again, the same seat I had on the way to Detroit just…24 hours prior. Wow, this had really been a whirlwind.

Delta Airlines flight 6214 operated by GoJet
Cincinnati, Ohio/Kentucky (CVG) to Washington, DC, National (DCA)
Depart 16:00, Arrive 17:28, Flight Time: 1:28
Canadair CRJ-700, Registration N354CA, Manufactured 2002, Seat 4D
Miles Flown Year-to-Date: 25,544
Lifetime Miles Flown: 2,545,606

Cool Kalitta Charters II 727 on taxi:

Lots of great plane spotting on the taxi with all the cargo that moves through Cincinnati, so that made having a window seat really worth it.

Quick hour flight to DCA, nothing special, no beverage service “due to the length of the flight” though water was available to anyone who requested it. The guy sitting next to me asked for a beer, but was told no. Kinda defeats the purpose of Comfort+ except the added legroom.

Overall, I felt really privileged to have been able to do something so crazy. Would I do it again? Most definitely – but it surprisingly took a bit more out of me than I thought it would. It was a great excuse to be lazy, catch up on tv watching, and just enjoy flying for the sake of it. Now, time to do it again soon!

Mar 222018
 


For those who might not be aware, the European Union (EU) has a regulation known as EU261 which mandates that airlines pay you cash compensation for flights to/from Europe that suffer lengthy delays or cancelations. Basically the compensation ranges from 250 to 600 euros, based on the length of the delay and length of the flight. Longer flights (generally intercontinental) receive the higher payments as do ones with longer delays or cancelation.

Sound too good to be true? It isn’t really. I’ve had it paid multiple times. However, airlines being corporations they do devote a significant amount of time/energy to legally trying to worm out of paying you. Some airlines, however, are great about this. I thought I would outline some of my more memorable experiences, and seek your feedback on yours.

Blah, blah, I’m not a lawyer, this isn’t legal advice, and my experiences might not match yours.

Brussels Airlines: My very first experience with EU261 was with Brussels airlines. I had arrived in Brussels on an overnight redeye flight on United, connecting onto a Brussels Airlines flight to Cotonou, Benin. After about an hour of delays, the dreaded “cancelled” popped up on the gate monitor. Brussels was kind enough to send those of us in business class back to the lounge, and showed up shortly with hotel and meal vouchers. 24 hour delay, flight would go the next day. When we got to the gate next day, there was a pre-filled letter for us to add some details, and that was it. They actually encouraged us to apply for, and although it took nearly three months they did pay, the required 600 euros for this delay. WELL DONE!  GRADE: A

American Airlines: Long story short, my Chicago to London flight arrived late leaving me only 30 minutes to connect to Accra, Ghana on British Airways. While we were in flight, American had decided FOR ME that this wasn’t enough time, and rebooked me…the next day…IN COACH. As soon as the agent told me this in the jetway upon deplaning I decided to run for the gate. I made it with 100+ people still to board, but they had given away my seat and the flight was full. BA would do nothing. Fought with the American transfer desk for an hour before giving up and going to the lounge where an amazing agent took care of me. American corporate, however, refuses to pay EU compensation, arguing that I “wasn’t late” because my flight was on time. After nearly two years of arguing the best I got was a crummy $100 voucher. I tried appealing it through multiple firms, and none of them could get American to pay. FAILING GRADE, and a large part of why I won’t fly American unless necessary. GRADE: F

United Airlines: London to Washington Dulles, 4pm flight canceled. They offered me coach (I had been booked in first) in a middle seat 15 hours later…easily qualifying for 600 euros. United claimed they were not obligated to pay since they offered me economy within 3 hours. (False, since must be in the same class). They quickly, however, offered a $400 voucher with little argument. Given it was pretty easy to get and I knew I could use it, I took it. GRADE: C

TAP Portugal: Praia, Cape Verde to Lisbon to London to Washington DC. Similar to American above, my TAP flight arrived in Lisbon late, with only 30 minutes to connect. I didn’t find out until boarding my connection to London that they’d already given away my seat and “the computer won’t let us put you back on it.” Similar to American, TAP refused to pay compensation because “we offered you another option” which was in business class and not first. Round and round and never got a penny of of them. Yes, legally the case is air tight, but I’m not exactly about to file a case in Portuguese court for under $500. I have a chain of over 200 emails on this one, and nothing will get them to pay. GRADE:  F

SATA Air Azores: my Azores to Boston flight was cancelled, and I was put on one two hours later – not enough to qualify for compensation. However, delivering me to Boston late caused me to miss my connection to DC and arrive DC nearly eight hours late. Instead of paying the required 400 euros, SATA decided (in a chain of over 200 emails) to play lets make a deal. First they offered me a 100 euro voucher. Then 200. Then a free one-way ticket in business class anywhere they fly. After rejecting all their offers the finally offered a “goodwill payment” of only 300 euros. I decided to cut my losses at 200 emails and take it. Of course, when it appeared in my account they shorted me nearly 10% on the exchange rate, but at this point it was enough. So, I got 75% of what I was entitled to with a lot of pain….GRADE:  D+

Lufthansa: DC to Munich and then Cairo. Arrived in Munich right on time, departed Munich with a 3 hour 15 minute delay. Arrived at the gate in Cairo precisely 3 hours an 2 minutes late…but Lufthansa was crafty and listed the official arrival time as only 2:58 delayed. It took them a month to answer my email, but when they did all they asked for was my address and promptly cut me a check for the full 400 euros with no questions asked. I assume it will actually arrive.  GRADE: A+

Have you applied for EU261 compensation? Did you get it? How easy was it?

Mar 172018
 


(fair warning…this got a LOT longer than intended….)

I just booked a domestic flight from Windhoek to Walvis Bay in Namibia, and from Harare to Bulawayo in Zimbabwe, and that got me thinking: now that I’ve been to every country in the world, how many of them have I actually taken domestic flights in? I’m starting this post expecting that the number will be relatively small, maybe two dozen or so.

Many of the countries were super small, so it makes sense that I wouldn’t have taken a domestic flight in them. On top of that, many of my country vists were just a few days, so not much time to explore them and visit multiple cities.

With that away we go, in chronological order!

#1 – The United States (duh!) – 1972

First flight was in 1972, and since then I’ve flown way too many routes to list here. Some of the things which surprise me most are the relative lack of flights that cross the south or the northwest part of the country. Maybe I’ll have to work on adding new lines to this. Also, surprised the sheer number of different cities I’ve flown to/from Hawaii!

#2 – The Soviet Union (surprise!) – 1988

I don’t think anyone would have expected this to be the second country I took a domestic flight in! It’s also the only country I’ve taken a domestic flight in which no longer exists. I still remember vividly boarding flights in the middle of the night for a redeye across Siberia, and the cold waiting rooms at Sheremetyevo. It was only three flights total, but very cool to see this second on the list.

#3 – France – 1993

The coolest part of this one is that the airline I took no longer exists. Back when I didn’t know a whole lot about international travel I decided to visit a friend in Strasbourg who was studying abroad. Since I also had to be in Belgium, I bought plane tickets from Paris. These days I’d definitely take the train, but I remember back then having to call Air Inter and book the tickets…which they sent me via FedEx or some such service. Paper tickets…booking over the phone…how the times have changed!

I had to come back and edit this post, because I totally forgot about another flight…Cayenne, French Guyana to Fort-de-France, Martinique! Two domestic flights in the same country, nearly 4,000 miles apart!

#4 – Canada – 1996

Out of college finally, and decided to start racing triathlons, which led to doing the Ironman, which led to my first domestic flight with Air Canada from Vancouver, BC to Penticton, BC – a route I would repeat many times over the years. I still remember the tiny little plane – I think it was a Beechcraft – and it had like 20 seats or so…and no flight deck door so I could look out the pilot’s window the entire flight. The bad part was that with everyone on the plane heading to the race, they couldn’t fit hardly any of the bikes on the plane, so Air Canada would always send a truck full of bikes to Penticton the following day. Since then I’ve flown a couple more routes in Canada, but definitely want to fly more. Churchill, the Yukon, Northwest Territories, and of course Nunavut are high on my list!

#5 – South Africa – 2000

Through the late 90s I got much more comfortable traveling, and made several trips to Europe. I even got brave enough to visit Africa for the first time in 1998. That solidified the travel bug for me, and in 2000 it was off to Cape Town for Ironman South Africa. That involved the KLM flight which went from Amsterdam to Johannesburg and then on to Cape Town. I’ve since flown this route several times on South African as well. I need to work on my domestic flights – especially Durban!

#6 – Malaysia – 2005

Travel really picked up in 2002, and I started checking off over a dozen new countries a year. However, it would be another 20 countries until I got my next domestic flights in Malaysia. Since then, I’ve flown quite a few flights with Malaysian Airlines, including lots of international ones. My trips to Malaysia are some of my favourite memories, and I need to make a point to get back for a longer trip soon.

#7 – Australia – 2005

Second new country in 2005 with a domestic flight was Australia. That trip, I only went down to Tasmania, but since then I’ve gone back and done Melbourne, Perth, Brisbane, Cairns, Darwin. Definitely one of my favourite countries, and Qantas has been a great airline. If US airlines could be half the quality Qantas is on domestic flights I would be thrilled! Definitely the country with my most “full” domestic map of flights after the US too.

#8 – Thailand – 2006

I’ve been to Thailand a couple dozen times over the year, but still haven’t explored the country too much beyond Bangkok. However, I did make a few trips to Chaing Mai which was absolutely wonderful. Plus, you have to love being able to fly a 747 on a flight that is under an hour! Plus, I’ve flown there from both Bangkok airports.

#9 – Brazil – 2006

This was another of those countries where my first domestic flight was a tag of a foreign route, in this case United used to fly Washington-Sao Paulo-Rio and this was that route. Also made it to Iguacu Falls. I really want to get back to Brazil though, and explore Manaus, Recife, Porto Alegre, the list goes on and on…

#10 – Argentina – 2007

Part of the same trip to Brazil, we ended up flying to Iguazu on the Brazil side and returning on the Argentina side. This is how I ended up with my one and only domestic flight in Argentina. Must change that and get to Mendoza, Ushuaia, etc…

#11 -United Kingdom – 2007

It started off easily enough as wanting to visit Northern Ireland, but then over the years it morphed to quite a set of flights in the UK. Still haven’t flown up to Scotland yet, so there’s still more to add to this map!

#12 -India – 2008

First trip to India only reason for domestic flights was for positioning to Sri Lanka, but since then I’ve been back many times…but almost always flying straight in and out. Rarely any domestic flights. But there’s been a few…

#13 – Greece – 2010

Almost two years passed until I got my next new country with a domestic flight. I’m generally not the biggest fan of the Travellers Century Club list since it includes so many obscure places, but I can definitely thank them for motivating me to hop around Greece collecting their “countries” which led to several domestic flights. Aegean Airlines was pretty nice as well!

#14 – Germany – 2010

On the way back from Greece I ended up with a connecting flight from Munich to Frankfurt, a flight which I’ve done multiple times since then. I know Lufthansa has a bunch of other domestic routes, but seriously why would I want to fly them when I can take an ICE train instead! Heck, I did a whole trip last month just to ride trains around Germany.

#15 – Norway – 2011

Many moons ago, I planned to run the Antarctica Marathon, but life got in the way and I wasn’t able to do it. So, what better alternative than to run the Svalbard Marathon on the other end of the planet! We spent the week before the race working ourselves up the country, and it was the first time in years that I had gone to one country for a full week – and I’d love to go back!

#16 – Netherlands – 2011

I mean, it does count, right? Even though they’re not part of the mainland…

#17 – Marshall Islands – 2011

Didn’t expect this one when I started making this list, and even though I never officially entered the country, thanks to the United island hopper flight from Majuro to Kwajalein I did take a domestic flight in the Marshall Islands!

#18 – Federated States of Micronesia – 2011

Yeah, after the last one you knew this was coming. After the Marshall Islands the United island hopper continued on to Pohnpei, Micronesia and then Chuuk, Micronesia – so once again another domestic flight in the South Pacific!

#19 – Ethiopia – 2012

Again, this was just a connecting flight, but it qualifies to say I’ve taken a domestic flight! I really want to go back though and explore more of Ethiopia!

#20 – Guyana – 2012

This was one of the most fun, because it was all in a little Cessna C208 and I got to sit in the copilot seat for all three segments! Flying through the jungles and rainforest of Guyana – what a blast!

#21 -Peru – 2013

Fun trip to Machu Picchu, and another rare occasion where I spent a full week exploring a country a little more in depth. Yay for business class fare sales and friends who like to travel!

#22 – Kazakhstan – 2013

Another case where I was just connecting on the other end so didn’t actually explore both cities – just Almaty – but since I flow Air Astana which is the national airline I decided it definitely counts!

#23 – Angola – 2014

One of the cooler flights was Angola, because I flew between two parts of the country that would have required crossing through the Democratic Republic of Congo otherwise. Plus, how many tourists actually make it to Cabinda? With visa on arrival coming soon, I’m planning a longer trip to more remote parts of Angola – figure it’s a great way to work on my Portuguese too!

#24 – Bolivia – 2014

Bolivia was neat because I took a little local airline out to the town of Uyuni to see the salt flights. I must have gone at a really quiet time of year, because I felt like I had the whole place to myself.

#25 – Fiji – 2014

This one is pretty easy – and it’s all thanks to the country of Tuvalu. See, the best resorts in Fiji are in Nadi, and all the longhaul flights go in and out of Nadi. However, until this week, the only way to get to Tuvalu was from Suva, Fiji. Go figure. Plus, the Suva to Funafuti flight got canceled on me over and over, so thanks to trying to get to Tuvalu I’m pretty sure I took this flight at least 7 or 8 times!

#26 – Vanuatu – 2014

See, we have Fiji Airways to thank for this one too. I never intended to take a domestic flight in Vanuatu. Heck, I didn’t even have any intention of returning to Vanuatu. However, thanks to canceled flights, I had to go back to Vanuatu to get out of Fiji and resume my trip. Oh, and then the flight to Vanuatu diverted…due to thunderstorms that “we hoped would be gone by the time we got there.” Oh well, diversion and all meant another domestic flight country!

#27 – Tanzania – 2015

I mean, I couldn’t go to Tanzania without going to Zanzibar, could I? Another fun flight in a really tiny plane, this time a Cessna 207A with ZanAir…which I partly chose because of the name of the airline! I got the copilot seat again – which was amazing!

#28 – Cameroon – 2015

Put this one also in the category of flights that just stop on the way. In this case, it was a flight from Istanbul to Yaoundé to Douala in Cameroon. We didn’t get off the plane, but it was made more fun by having to circle Yaoundé for like 30 minutes due to weather…until the pilot declared a fuel emergency and we decided to risk it.

#29 – Oman – 2015

Clearly 2015 was a good year for domestic flights. This time, I was returning to Oman not because I had a burning desire to see more of Oman, but because I was very curious about the mountains in the south near Salalah. Enough said… extra cool was that this flight was actually operated by an A330 with really nice international business class!

#30 – China – 2015

I debated if I should include one, but technically Hong Kong is a part of China so it needs to be included despite the fact you have to clear immigration when taking this flight.

#31 – Colombia – 2015

Yet another one for 2015! This was the first new country that I took a domestic flight in in 2015, and it was definitely memorable. Thanks to my Cuba flight from Spain being canceled I needed to buy a last minute ticket, and the best deal was on Avianca from Madrid to Cali to Bogota to Havana…which meant a domestic flight in Colombia. What I didn’t expect is what a mess the Cali airport would be – and how hot and humid it would be!

#32 – Belize – 2016

I did a fair amount of research when planning my Belize trip, and just about everything I read indicated that staying in the capital was a bad idea as there was nothing at all to see, and that you were really missing the point of Belize if you didn’t head out to the islands. I didn’t have enough time to go diving, but decided to just go to a resort and relax for a couple of nights. Yet another Cessna, this time a 208B Grand Caravan, to San Pedro.

#33 – Turkmenistan 2016

After being turned down for a visa the first time I tried to go to Turkmenistan, it was cool to not only be able to finally go but also to take a domestic flight and see some really cool sights.Too bad it was a modern 737 and 717 instead of some old ex-Soviet plane!

#34 – Russia – 2016

Ok, you could possibly say that this is the same as the Soviet Union way back when, but I’m counting it separate. This is also on my immediate list to expand, as I have a big trip planned next year which will include LOTS more domestic flights. From the extreme north to the far east…

#35 – Spain – 2017

Again, some islands from away from the mainland is what it took, but finally had a domestic flight in another European country.

#36 – Portugal – 2017

Same trip as the Canary Islands above, we continued on and went to some portuguese islands as well. Unfortunately we came in from Las Palmas, so only one “domestic” flight

So that’s it…36 countries total. At least 10 more than I expected I would have here, and with two more booked, and at least half a dozen more planned, it looks like I’ve definitely succeeded in figuring out what I’d do after “every country”: explore the ones I found really interesting a lot more in depth with longer flights.

How about you? How many countries have you taken domestic flights in, and which ones were particularly interesting?

Mar 112018
 


Unfortunately, it turned out that the Starbucks in the lobby of the Le Meridien didn’t open until 8am on Sundays, and with a 10a flight and unpredictable traffic I felt that would be cutting things too tight. Set the alarm for 715am, and was out the door at 745am, and really debated waiting 15 more minutes since Google maps was still showing a quick 22 minutes with no traffic to the airport.

However, when I got out the front door of the hotel, I was very glad I hadn’t waited. All the streets around the hotel were closed off for some kind of running race, and I had to walk several blocks to find an Uber. Fortunately, my Spanish has improved enough I could ask one of the helpful and plentiful police offers where the best place to walk to to get an Uber was, so I really only lost about 10 minutes.

Google Maps was, fortunately, correct, and I arrived at the airport around 830am. I had checked in online, had a mobile boarding pass on my phone and a gate number, so I headed for what looked to be a mercifully short security line. Looks were only mildly deceiving, and by 845am I was past security and right beyond was the most magical of sites…with prices 50% higher than in the city, of course.

United flights left from an area of about eight gates that seemed to be a bit of a Satellite Terminal, and apparently the United Club is in a totally different part of the airport? I’m not sure if this is always the case, but it seemed to be an incredibly nonsensical arrangement. Waited around in the seating area with other passengers, before spotting an Avianca Lounge right next to my gate. It was nothing special, but it was quiet and uncrowded, so made the last 15 minutes before boarding more comfortable.

I had debated switching to the nonstop flight to Dulles which left 15 minutes earlier, and the United app was letting me make the change for free under the 24 hour confirmed change waiver for elite members, but when the only seat left was 3F I decided to pass. Being stuck in a window seat for four hours is my idea of not fun, and I had the whole day, so decided to stick with my original routing.

Even more strange, this A319 had the usual 12 seats in first, but only 8 passengers booked…and no waitlist. This couldn’t be for real, could it? We would actually go out with empty seats up front? 2A and 2C were still open, so I switched myself to 2C in hopes that 2A would stay open, and sure enough it did! I can’t remember the last time I had an empty seat next to me in domestic/regional first/business!

United flight 1025
Mexico City, Mexico (MEX) to Houston, Texas (IAH)
Depart 10:05, Arrive 12:23, Flight Time: 2:18
Airbus A319, Registration N821UA, Manufactured 1999, Seat 2A
Miles Flown Year-to-Date: 15,417
Lifetime Miles Flown: 2,535,479

Being my first time flying in Mexico, there were lots of new and fun airlines to see on taxi. Here’s Viva!

I loved this view right after takeoff of all the planes sitting around:

I was glad to be getting back a little early since I had a surprise hockey game that night, and was glad to see that United had taken that into account when ordering their napkins. I mean, I do qualify as a superhero, right?

This is also a good point to mention the crew. This was one of the most attentive and attention to detail crews I’ve ever seen on United, and he actually set up the four napkins as a “placemat” first before setting down the drinks and nuts. Yes, he even faced the logo on the can and the glass towards me intentionally. Definitely a first from United! Doesn’t make a difference, but reflective of someone who has pride in their job which always makes a customer service interaction much more pleasant!

There were two choices, and I don’t remember the other, but one was described as a pesto chicken with risotto. I don’t do chicken that often on planes, but they had me at risotto. It was definitely way mushier than risotto should be, but I have very low expectations for risotto on a plane, so overall the meal was definitely above average….and the cake was super tasty. The salad, however, was like far too many airplane salads and wilted and gross. I gave it a miss.

Nothing much to say about the flight. The cool thing was, the flight was SO short that I was able to use the Mobile Passport app right after the door was closed (and I was sure information had been transmitted by the airline to CBP) and had already been ok’d for immigration/customs by the app before even leaving the ground. That made the flight much less stressful after my recent experience in Boston.

Sure enough, immigration was a breeze in Houston, found my way out and upstairs to the E gates checkin area, where there was absolutely nobody in the security line. There was no CLEAR line (does anyone know where it is in Houston?) but with no line it didn’t matter. Went through the metal detector, and once again I got the beep for random screening. Either these are much more frequent lately, or I’ve just been winning the jackpot a lot.

Unfortunately, today, there was a problem. The residue swab on my bag came back positive for explosives, which meant we were going to have some fun. Out of my bag came everything remotely electronic for a hand examination, and a rescanning piece by piece. I also got the extra super-friendly patdown by an agent. I have to give this particular agent credit, because he was excellent in giving the explanation step by step of what he was going to do and explaining that I had the right to go to a private area for the screening.

I told him “I lost my shame long ago – go for it” and he laughed and continued very professional, and in a manner that was more, um, “friendly and familiar” than many dates I’ve been on. As he finished, he thanked me for my cooperation and told me I was good to go. I came up with “wait, all that and I don’t even get a Happy Valentine’s Day or a cigarette afterwards?” It was good for a laugh, and it was nice to see a TSA agent with not just a personality, but also not on a powertrip like so many of the ones I’ve come across.

Trekked over to the D gates, and of course, a glass of Veuve Clicquot in the American Express Centurion Lounge:

Only time for a quick stop and glass of champagne, and then the long trek back to the C Gates for my flight to DC, which fortunately was right on time. Group 1 was absolutely packed today, and the agent announced that “because we have over 40 1K members on our flight today, I appreciate your patience in only boarding when your group number is called.” Wow. According to the app there was only one upgrade, and it was the gentleman sitting next to me. He was a friendly guy, and mentioned he was Global Services on pretty much a full fare last minute economy ticket, and that three of his colleagues who were also Global Services were sitting in the back. That’s a Sunday flight back to DC for you!

United flight 589
Houston, Texas (IAH) to Washington DC, Dulles (IAD)
Depart 14:38, Arrive 18:35, Flight Time: 2:57
Boeing 737-700, Registration N24702, Manufactured 1998, Seat 1E
Miles Flown Year-to-Date: 16,607
Lifetime Miles Flown: 2,536,669

Shortly after takeoff drinks and mixed nuts were offered as usual:

If I’d been impressed on the flight from Mexico City to Houston, this flight would turn out to be the exact opposite. This was billed as a “Cobb Salad” and was a disgusting pile of romaine lettuce, chopped cucumber and tomatoes, a hard boiled egg, and a bowl of some rather nasty looking chicken.

Giving credit where credit is due, the chocolate cake and pretzel roll were tasty as usual.

That ends a rather average trip with United. For some reason, mainly that I didn’t have much domestic travel, I found myself scrambling in late 2017 to make the minimum four segments with United to requalify for status, and now I’d done 7 flights in under three weeks! Overall, I’d say not much has changed. The experience is still wildly inconsistent, from the hard product, to the staff, to the meals. There are some that do really well and impress, most are just average, and a couple are significantly disappointing. I guess overall that’s domestic air travel these days in a cut-price environment with little real competition.

No travel likely in the next month (hooray!) so I’ll be writing a few think pieces for the blog, but get ready for a trip report in a few weeks back to Southern Africa, and likely to include South Africa, Namibia, Botswana, and Zimbabwe, checking out new places in each country that I haven’t visited before.

Epilogue: two days after getting home, I woke up to an email from CBP, approximately six months after I filed an email appeal of my NEXUS/Global Entry revocation. The email was short and sweet: “A review of your membership by the CBP Ombudsman has been completed, resulting in the reinstatement of your Trusted Traveler membership.  Please contact the enrollment center if you have any future membership questions.”  WINNING!