Sep 252017
 

Slept in a little bit, and then did some walking around Singapore in the morning. Frankly, in the heat and humidity, it really wasn’t that pleasant for walking around, so I headed to the mall at Bugis Junction to at least get a bit of air conditioned exercise in (and I won’t lie…I also wanted Starbucks so I killed two birds with one stone.) It was mid-day heat at this point, the time of day when no sane person from northern climes would be caught dead outdoors in Singapore, so I checked out of the Westin and made a hasty retreat to Changi Airport.

Now, let’s be honest. Since I was flying in first I not only had the awesomeness that is Changi at my disposal, but the Private Room in the Singapore Airlines lounge as well. In my previous attempt six months earlier at enjoying Singapore A380 suites the one thing I did right was enjoy the Private Room. But, frankly, after a while a lounge is a lounge and it’s pretty easy to get bored in there. So, I didn’t want to get to the airport TOO early.



Caught an Uber to Changi, piece of cake, and in case you’re unaware many passports can now leave Changi via automated gates so there’s not even a need to queue for passport control. Biggest downside is that you also don’t get stamped out of Singapore…if that matters.

It was early afternoon at this point, and I was getting pretty hungry, so I decided to stop by the Private Room first for a bit of lunch. Today’s menu, notably absent was the lobster which they were serving in February..

I figured I would go with the satay as a starter, which was absolutely delicious, with a glass of champagne. Singapore has really upped the champagne game since my previous visit, however, and they were now pouring 2002 Piper-Heidsieck Millésieme Cuvée Rare. I know I’ve said it before here, but people have long associated Dom Perignon with luxury airline champagne, and Krug is also on that list. In the club scene (at least in the US) Cristal would also be a “bling” label…so it’s always nice to see a really high end champagne that’s different on offer.

I was a little hungry still after the satay, so asked the attendant what was small, and was recommended the dim sum. Perfect amount of food along with the satay, and a rather generous top up of the champagne.

Unfortunately, they only had vanilla ice cream today, but that was just fine with some chocolate flakes and almonds as a dessert!

Completely full on lunch, and with nearly four hours remaining until my flight, I decided to do a lap of the airport. The entire airport. Changi is shaped in a giant U shape with terminal one being the “bottom” of the U that connects terminal three (where the private room is) with terminal two.

Fight thing I saw when I left the lounge was my plane, already parked next to the lounge, waiting to take me to Delhi in a few hours. Coincidentally, it was the same A380 that had delivered me from Sydney the previous day!

So, I walked all the way to the other end of terminal three, the entire length of terminal one, and then to terminal two where I decided I was getting sleepy…and wanted to enjoy the flight ahead…so I stopped for some Starbucks. The people watching in T2 was fascinating, given many budget airlines leave from this terminal.

Walking past this gate, it wasn’t difficult to figure out where this flight was headed. Given the attire of the passengers, many already in their Ihram dress, headed to Jeddah and on to Mecca.

Caught the monorail back to T2, and had a little more time to enjoy the private room. The decor definitely reminds me of a living room…if you live in a really expansive and non-fashionable place with lots of dark wood and marble:

Enjoyed a shower (nothing luxurious at all about the shower facilities in the Private Room), a couple of glasses of champagne, and it was time to finally head down to the gate to enjoy my flight to Delhi.

Singapore Airlines flight 406
Singapore (SIN) to Delhi, India (DEL)
Depart 17:10, Arrive 20:10, Flight Time: 5:30
Airbus A380-800, Registration 9V-SKD, Manufactured 2008, Seat 1F
Miles Flown Year-to-Date: 95,685
Lifetime Miles Flown: 2,472,662

Compared to the previous day when I had the entire cabin to myself, today I had two other people joining me. It seriously felt so crowded that I want my miles back! Just kidding…but I did move up to suite 1F so it seemed like nobody else was in the cabin, given they were both back in row three. Pic of another A380 as we taxied out:

KLM 777 with a great livery:

Boats in the harbour shortly after takeoff:

One note on the crew. Maybe it was the length of the segment, or maybe Delhi is a less desirable route than Sydney (maybe they do an immediate turnaround?) but there was something slightly less polished – and more fun – about this crew. When I say less-polished I mean it in a good way. People often accuse Singapore crews of being “robotic” and while I have never really found that, this crew was very lighthearted in a way you very rarely see with crews of Asian airlines. There was just enough informality that I really enjoyed this crew.

That said, let’s start with another glass of champagne. Yes, there were also a couple of glasses before takeoff, but I didn’t manage to grab snaps of those:

This was followed by more satay right after takeoff. I definitely got my fill of satay in these 24 hours!

After the satay, the crew suggested they could begin the dinner service in a little over an hour. I’m sure they would have been happy to do it whenever I wanted, but truthfully I was still a little full from the lounge, so that sounded like a great idea. I enjoyed catching up on some tv on the iPad, and soon enough some nuts came around. The champagne was flowing the entire time.

For a starter, “seared tuna on niçoise salad with quail egg” – this was absolutely delicious. Note the water glass, we had quite a bit of turbulence.

Indian style creamy carrot soup with coriander. Spicy, and delicious!

…and I quote: “Green coral lettuce, frisee, spinach, cherry tomato and red radish” – for such a fancy name, it was a pretty meh and blah salad overall.

The Boston Lobster Thermidor. Frankly, the one out of Sydney was better. It was definitely delicious, and that big ripe tomato was amazing, and there was more lobster than out of Sydney, but it was just kind of bland and overcooked from a flavour point of view. That said, it was still in-flight lobster so you have to like it!

Who can say no to a cheeseboard like this?! This is pretty much my idea of Heaven. Lufthansa has some serious competition in the onboard cheese department!

Why yes, I’ll have a nicely plated small amount of each. Should have asked for extra of the Stilton – it was delicious!

In fairness, I wasn’t overly excited by the dessert, which was listed as “chendol with coconut ice cream” but I think at the end of the meal it was definitely the best part. Absolutely delicious, and paired very nicely with a glass of Johnny Walker.

After dinner pralines with my friend Johnny. By the time the meal was over, we were barely an hour away from landing in Delhi.

With that, all too soon, my two fantastic Singapore A380 suites experiences were over. It was a great experience, a fantastic way to travel, and I would love to do it again if the opportunity presents itself. However, I can finally check “flying it just for the fun of it” off my list, and get back to other products I’m still curious to try, as well as just flying the most comfortable product on the routes I do need to fly.

Now, time to engage in the delightful chaos that is India…

Sep 152017
 

Took the Gautrain to the airport since I had plenty of time given the flight was a relatively late departure and the Hyatt would only let me stay until 4pm. To their credit, they didn’t have to give me a late checkout at all, but when I mentioned I’d been staying at this property for over 20 years despite Hyatt being the one chain I don’t have elite status with, they offered me a 4pm checkout on the condition I continue to say nice things about them. So no more! This is a great way to win loyalty of infrequent guests when you don’t have a bunch of check-ins coming!

Bigger disappointment was when I got to the airport. The check-in line for business class was about 50 people deep, despite it approaching peak hour for long-haul departures. To make matters even worse, there was only ONE desk open, and she was moving at a snail’s pace. Unfortunately, the economy lines looked even worse, with hundreds in line, and most of them having trolleys stacked high with luggage.

Lots of comments of “no wonder they’re going bankrupt” and then all of a sudden, after nearly 30 minutes in line, four more agents appeared from nowhere and opened up all at once. Are you kidding?!

Security was equally annoying, and the agent absolutely refused to let me through with my rolling bag. “It is too big” “it is too heavy” and then he actually held out his hand, and it became clear what he expected. I raised my voice, loud enough so the agents standing around could hear, and said NO, I’M IN BUSINESS CLASS, I’M NOT GOING TO BRIBE YOU JUST TO CARRY MY BAG ON. One of the other agents quickly rushed up and said “business class, please, go right ahead.” It was quite an ugly experience, and frankly quite surprising at Jo’Burg. Ugh.

When I got to the South African lounge, it was absolutely packed as would be expected at this hour, but I managed to find not only a quiet corner with plentiful outlets, but it was in a part of the lounge that also had wonderfully cold air conditioning. Definitely a win!

One of the best parts of this lounge is the super friendly attendants at the bar. Normally I’m slightly annoyed by lounges where you have to get every drink poured for you, but the agents in this lounge are always so friendly that I actually enjoy the interaction. Plus, this lounge always has a cranberry cheese that I absolutely love. I may have had a little more than I should…

Time in the lounge passed quickly, and it gradually emptied out as I was there. Perth is pretty much the last long-haul departure, so by the time I left the lounge was approaching empty.

As I headed to the gate, I had to snap a pic of one of my favourite duty free shops. I wonder if anyone ever buys the 15,000 rand (approx $1,000) zebra pelts that are for sale duty free…

Got to the gate, and we were on the wheelchair express tonight. One thing I didn’t expect were numerous elderly passengers with Zimbabwe passports in the gate area. The sign saying Perth confirmed it…I was going to get my second southern hemisphere trans-oceanic flight!

Boarding was absolutely chaos when it did open, especially because they decided to board wheelchairs and business class at the same time. That didn’t work out so well.

South African Airways flight 280
Johannesburg, South Africa (JNB) to Perth, Australia (PER)
Depart 21:15, Arrive 12:20 next day, Flight Time: 9:05
Airbus A340-300, Registration ZS-SXB, Manufactured 2005, Seat 15A
Miles Flown Year-to-Date: 87,077
Lifetime Miles Flown: 2,464,054

South African seat maps are available online right up until departure usually, so I stalked it carefully from the lounge and managed to get myself an empty seat next to me. For business class, I find these seats a bit uncomfortably close together, so having a second one would make for a much more comfortable flight. Plus, double pillows and somewhere to set my bag. Having a bulkhead was just an added bonus!

Welcome aboard champagne and bottled water. Off to a much friendlier start with the crew than the flight from Brazil.

A bit of light reading material. When I was in the lounge, a couple of people were talking about how they had been at the airport the previous day, and there was a temporary lockdown when there was a rumour Grace Mugabe was in the airport trying to covertly flee the country…and her arrest warrant. Oops!

What’s for dinner tonight? Despite the late hour, a rather full meal:

Full breakfast in the morning as well:

After two flights, I’m comfortable saying South African really needs some work in the canapé department. Soggy bread, mushy spreads, it was just very unappetizing.

The duck breast starter was relatively light which was what I wanted, and decently flavourful. It was nice to have something different, even if they didn’t hit a home run with it.

Similarly, I can’t remember the last time I had lamb chops on a plane, completely with old fashioned mint jam. Again, not the tastiest dish I’ve ever had on a plane, but it was a nice change. Overall, I was pleasantly surprised.

Even the cheese course was significantly better tonight. The chevre was a really nice addition!

Pear tort for dessert was nice and small, but super sweet and delicious. Overall, catering out of Johannesburg was significantly better and although I wouldn’t call the meal amazing, it was solid. Definitely can’t criticize them too much this time.

Got about 5.5 hours of good sleep, woke up, brushed teeth, watched some tv on the ipad, and decided to give breakfast a go. The danish was super tasty, and I was trying to figure out what the yellowish disks were as I bit into them…only to finally realize they were the poached eggs. The texture was definitely odd, but with the salsa it worked. I wasn’t that hungry so only pecked at it, but again, for a plane breakfast they did a pretty good job!

Landed in Perth right on time, and immigration was a breeze. I saw an agent instead of using the automated gates, because I wanted a Perth stamp in my passport. Unfortunately, I was imformed there are absolutely no stamps anymore, but enjoy Perth!  Oh well, at least it was quick, and I was from the plane to exit in about 10 minutes and decided to grab an Uber to my hotel, the Four Points Perth.

Had a super friendly and chatty driver, who insisted on telling me about how much Perth has changed in the last 20 years, and I had really missed out by not traveling here sooner. He clearly loved his home town, and was eager to share details with visitors. Definitely a very friendly welcome!

After checking in and grabbing a coffee from the lounge bar and cafe, I decided to head out for a walk. Quick thoughts on the hotel: for a Four Points it was rather nice, and comfortable, and in another city could easily have been a Sheraton. The staff was quite friendly, rooms were a good size (though I must confess they did upgrade me to a junior suite), and I loved having a craft beer bar in the lobby. Definitely felt a bit more “hip” than the average Four Points, and reminded me a little bit of the Four Points in Brisbane. Plus, the location was really nice.

Several people had told me with just one afternoon the thing to do would be to take a walk to Kings Park if it was nice, and enjoy the city from above. With temps about 18C and gorgeous blue skies it was a perfect day for a walk, so off I went. It only looked to be about 2km on the map, but what I didn’t know is a large chunk of that was up the appropriately-named Mount Street which had an average incline of over 7%….for quite a long stretch. That’s one way to burn off the jet lag!

At the top, I was rewarded with a great view of the CBD:

Jacob’s Ladder, a popular staircase built into the side of the mount with lots of locals running laps up and down. From the very fit to the very unfit, everyone was out enjoying the nice day.

Path through King’s Park. Did I mention it was a gorgeous day?

Another view of the CBD from King’s Park:

World War One Memorial in King’s Park:

Boab Tree from well outside Perth. When a road threatened it it was uprooted and very carefully transported all the way to Perth to be planted in the park.

On the walk back, walked by Perth Arena which was packed with families going to see some boy band or another. I beat a quick retreat to my room for a shower, before heading out to get dinner and drinks. Being a weekend night the pubs and restaurants were packed, and I felt like I had stepped back in time a decade or more. It wasn’t quite as bad as Darwin where I felt like I’d stepped back nearly 40 years, but Perth definitely marches to its own beat and definitely doesn’t feel like the year 2017. In a way this was a really nice thing, as it gave the city a really nice unique character and made it more memorable.

One of the best parts of Australia to me is the amazing coffee culture, and I think Australia has some of the best coffeeshops anywhere in the world. So good that I pretty much avoid chains here all together knowing I’ll get something much better at an independent shop. Several sites recommended La Veen Coffee to me, so after a good night’s sleep I headed over to see what trouble I could get into.

Delicious cold brew and eggs benedict hit the spot and was amazing!

Walked around the city for another couple of hours after breakfast, and then it was off to the airport to continue my adventure to Sydney!

Jun 162017
 

After convincing my driver that I knew what I was doing, he agreed on an 02:30 pick-up from my hotel for an 04:05 flight. They were strongly advocating a 01:05 pickup, but knowing there was absolutely nothing on the other side of security (and a 20 minute right to the airport) he relented to an 02:30 pickup.

Alarm went off at 2am, giving me about four hours of sleep, down to the front desk for a super quick checkout, and my driver was already waiting for me. I managed to still get to the airport about 02:45, and I was checked in and through immigration and security by 3am – still giving me 30 minutes to kill in the duty free and lounge.

Now, during the day, the duty free store is critical. They sell 2 Euro mini bottles of wine, red bull, and everything you could need for a successful airport wait or even flight if the crew doesn’t mind. It’s much better than what I honestly believe is one of the two worst airport lounges anywhere in the world. Almaty’s lounge is tied with Abidjan, Cote d’Ivoire, the only two lounges I’ve ever been in where you have to PAY for drinks.

This was my first time flying Lufthansa out of Almaty, and they were incredibly generous: you could have one beer or glass of wine on Lufthansa. Or a bottle of water. Everything else was pay. I decided to have a second beer, I was charged nearly 10 euro for it. Absolutely ridiculous. Still rates as one of the worst lounges anywhere in the world. I was still tired, and boarding was on time, and I had definitely made the right call not to endure this lounge for long:

Lufthansa flight 647
Almaty, Kazakhstan (ALA) to Frankfurt, Germany (FRA)
Depart 04:05, Arrive 07:10, Flight Time: 7:05
Airbus A330-300, Registration D-AIKR, Manufactured 2012, Seat 3D
Miles Flown Year-to-Date: 52,184
Lifetime Miles Flown: 2,429,061

Boarding was pretty efficient, and every seat in business was taken for this morning’s flight to Frankfurt. Business had had 6-8 seats free the entire week before the flight, but despite the load in coach being light, business somehow filled up, and first, which had nobody booked three hours before the flight, somehow went out full. No clue what contributed to this, and it didn’t really matter.

I was really impressed that Lufthansa actually bothered to do the safety announcement in Kazakh on top of Russian:

Shortly after takeoff, a light snack was offered. Perfect late night snack, with which a couple of glasses of wine put me to sleep for close to four hours. On top of the four hours I’d gotten in the hotel it was definitely plenty to keep me going for the next day. I find these super early morning flights really awkward timewise, but for jetlag they are a miracle. You’re plenty tired to sleep when you get on them, and when you wake up it’s bright and sunny out, and your body thinks it’s like 10/11am so it’s ready to go…even though it’s only like 7am local.

Upon waking there were about two hours left in flight, and the crew was going around individually as people woke up and offering them breakfast. Very nice touch. First time I’ve ever had an omelette and a chicken kabob with muesli for breakfast, but was definitely tasty.

I had nearly four hours in Frankfurt, so decided to of course clear customs and head out to Starbucks for some proper caffeination. My travel has gotten so bad the last six months the staff at the Frankfurt Airport Starbucks actually know me by name, and I was paid a nice compliment that my German was really improving. Can’t complain about that!

Unfortunately, about this time, I realized just how exhausted I was. I was supposed to land in DC, have a four hour turnaround, and then fly directly back to Madrid. It wasn’t happening. I called United, asked about changing, made a comment I was in Frankfurt, which was met with “but you fly DC to Madrid tonight” and there was one seat left in my fare class, and she was kind enough to waive the change fee because “it’s kind of like a same day change” and I was booked on the same flights the next day – giving me 24 hours in DC. Great customer service United!

After coffee to wake up it was back through immigration and security to the Z Gates and the Lufthansa Senator Lounge where I had my usual breakfast of bread, cheese, salami, cucumber, and tomato:

Boarding was right on time for my next flight, and it was absolutely packed full on all classes. Three weeks before departure they had downgraded it from a 747-400 to an A340, resulting in a massive loss of seats. The flight must have been lightly booked (at least not enough for a 747) but as an A340 it was going out completely full.

Lufthansa flight 416
Frankfurt, Germany (FRA) to Washington DC, Dulles (IAD)
Depart 10:30, Arrive 13:10, Flight Time: 8:40
Airbus A340-300, Registration D-AIFC, Manufactured 2001, Seat 1G
Miles Flown Year-to-Date: 56,265
Lifetime Miles Flown: 2,433,142

Shortly after takeoff, warm almonds and a glass of wine. This plane didn’t have first class, so I decided to just pretend since I was in row one it was kind of the same…minus the macadamia nuts and high class champagne:

Choice of three starters was offered for lunch, and I went with the “shaved black angus beef with lime crème fraîche, sweet chestnuts and Tête de Moine cheese” It was definitely unlike anything I’ve had on a plane before, but absolutely delicious!

Seasonal salad which was kind of sad, and wouldn’t have been at all out of place on United:

Choice of three main courses, and of course I went for the Spargel again…which instead of cold cuts was served with a veal tenderloin this time. Once again, super tasty and confirmed my favourite time of year on Lufthansa! Even in business class!

Far cry from the first class cheese cart, but this Chaumes, Gouda, and Goat Cheese with Date Sesame Honey Chutney was pretty good for business class. Can’t complain – except the lack of sweet biscuits.

Boo pre-packaged ice cream, but yay delicious Crème Brûlée flavour with mango. Definitely an unusual ice cream and super tasty.

Time flew super quickly watching lots of tv and napping a couple hours, and the pre arrival meal was served. Minestrone soup and caesar salad with chicken was ok, and the coconut raspberry pie just rated an “adequate.” The pretzel was the star of the meal, but did a nice job rounding off a solid business class service.

By the time I landed I was very glad I wasn’t turning around in four hours, although I could easily have made it home, showered, and back to the airport in time. Having even one night at home would make a major improvement on my enjoyment of my next part of the trip, as long as nothing further went long and didn’t make me need the extra night in Madrid I had booked along the way…

May 182017
 

So, a lot of this post is likely going to seem a bit familiar since I did this exact same route just four weeks prior. That trip, however, wasn’t the best Lufthansa First has to offer (at least in the air) although it was still a great trip. I was curious to see how this one would compare…and would it satisfy my craving for Lufthansa First for a while.

Rather than get up early, I had a bit of a revelation the night before. Why get up, shower, dress, get sweaty walking to the First Class Terminal when you can just roll out of bed, throw on anything, and walk there and shower…thus gaining nearly 30 minutes of FCT time? That was settled, so all that was needed was to roll out of bed and across the street to Starbucks, have a quick iced coffee, check out, and walk to perhaps my favourite airport terminal in the world. 10 minute walk from the Sheraton, and I was…”home:”

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I don’t think anyone (except maybe me and a few frequent flier nerds) actually walks to the terminal’s lower level entrance, and most get dropped off 0n the “departures” level of the terminal/airport one level up. But, for the few of us who do, Lufthansa has the entrance well-signed:

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Took the lift up, quick check-in and when the agent saw my name he seemed to have a flicker of recognition. He still asked if I’d ever been to the terminal before, and when I said yes he escorted me through security, told me to make myself comfortable, and he would be right back.

I’d heard rumour that the limited edition Easter ducks were long gone at this point, and when he came back five minutes later with my boarding pass, he told me “we’ve been expecting you, and we saved you a special Easter duck knowing you would want one for your collection for sure!” Now if that isn’t service, I don’t know what is…

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I was pretty hungry by this point, so I joined the duck for a breakfast of fresh-squeezed orange juice and some eggs benedict…which was delicious. Not just “airport good” but honestly one of the best eggs benedict that I’ve had anywhere in the world.

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Still not quite full, I decided to be healthy with some of their more “exotic” fruits on the buffet, and had some dragonfruit, mango, and pomegranate…which I promptly offset with a couple of viennoiseries….

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I was offered more water, and while Voss may be good enough for Madonna, I requested some Valser still this time. Why? Because with the First Class Terminal’s water menu…that’s your prerogative!

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After breakfast had a nice long shower and just took some time to relax. Sitting around in lounges gets old quickly, so was nice to use up my time this morning productively before it was time to head to the plane. I was the only one in the terminal headed to Chicago today, so the Porsche to the plane was all mine:

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Long ride around the airport today, which ended with a nice picture of my rides:

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It’s always great being the only one to walk from a car to the plane, and see the looks you get from your fellow passengers when boarding 😉

Lufthansa flight 430
Frankfurt, Germany (FRA) to Chicago, O’Hare (ORD)
Depart 10:45, Arrive 12:45, Flight Time: 9:00
Boeing 747-8i, Registration D-ABYP, Manufactured 2014, Seat 1K
Miles Flown Year-to-Date: 41,043
Lifetime Miles Flown: 2,417,020

Upon boarding champagne was quickly offered, and perfection awaited. Special treat today: 1998 Henriot Cuvée des Enchanteleurs. Don’t get me wrong, I love airlines that pour Krug and Dom, but there’s something extra thoughtful about pouring a slightly more obscure high end champagne. The Sir Winston Churchill on Asiana was memorable, and this Henriot was also a delicious surprise.

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Pre-departure amuse bouche of chevre with mandarin…and if I remember right a roasted red pepper sauce.

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Up in the air, the table was set, and the usual stellar Lufthansa service provided. I must have smiled because upon commenting it’s always nice to see the garlic bread and caviar…

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…they made sure to offer an extra-generous portion of caviar today.

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Trio of starters: marinated tenderloin of veal with lingonberries, smoked rainbow trout with purple potato salad, and leipziger allelei vegetable salad. The salad was underwhelming, but the other two were fantastic.

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Spring onion soup with parmesan cheese and croutons – surprisingly flavourful and tasty!

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Time for the main event – decided to go with the fish option today, and the “monkfish in pommery mustard sauce with ginger cucumber and parsley potatoes” was absolutely amazing. I could have done without the potatoes, but the monkfish was delicious.

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Here comes the cheese and dessert cart. I don’t think anyone does cheese like Lufthansa.

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Nice selection, with some sweet biscuits. Fantastic.

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How could I resist finishing with an apple strudel and some Johnny Walker Blue?

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Ok, one more if you insist…

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Somehow, I wasn’t tired after all this food, so opted for a double espresso and a couple of movies.

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After about five hours of movies, it was time for a pre-landing snack. I was recommended the seafood soup with crawfish tails and chilis and the Spanish meat and cheese plate. Went great with another glass of the delicious Henriot and some pretzel bread.

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Quince jelly and my favourite – manchego cheese. Yum.

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A couple of scoops of cassis sorbet and another glass of Henriot to finish off an absolutely delightful flight.

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They wouldn’t let me finish without a couple of chocolates for the road.

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All in all, another fantastic flight with Lufthansa that lives up to my expectations as my favourite first class product in the world. It’s not the most private seat, it’s not the most exotic food, it’s not necessarily “big name” champagne, but what it is – to me – is solid in every respect. I know what I’m going to get, and I don’t have to wonder if the crew will be good, or what could go wrong today. So, instead of having my Lufthansa fix for a bit, you can believe that I’m looking for another opportunity soon to enjoy it. If I’m lucky, it’ll happen this week…

Immigration and customs were a non-event in Chicago with Global Entry, and I was off to Starbucks to try and wake myself up. Seriously America, I leave you alone for a week and you come up with Unicorn Frappucinos? I weep for the future.

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I stopped by the United Club. I don’t know why. It was depressing. Hot, crowded, and felt like a high school cafeteria. I think I might have lasted five minutes before leaving.

United flight 622
Chicago, O’Hare (ORD) to Washington DC, National (DCA)
Depart 15:00, Arrive 17:55, Flight Time: 1:55
Airbus A320, Registration N432UA, Manufactured 1996, Seat 2E
Miles Flown Year-to-Date: 41,655
Lifetime Miles Flown: 2,418,532

Not much to say here – I think I dozed on and off the whole flight. It was a United domestic flight – there’s nothing to get excited about after getting off of Lufthansa first. It’s funny how context can really impact things – I’m sure it would have been an exciting and thrilling flight (except for the lack of meal) if it was your first time in domestic first.

I was planning after this trip to stay home for a while, but life had other plans. Next absolutely crazy trip starts in under a week, and let’s just call this trip report “One doesn’t go to Marrakesh to study – one goes on the way to Western Sahara! Very Nice! I LIKE!”

Jul 102016
 

After exiting the airport I called an Uber, which was slightly confusing to find. Las Vegas has an Uber waiting area in the parking garage, and the signs to find it aren’t great. I suspect the local taxi mafia is behind it, but in the end it worked out fine, and was a convenient way to get to the hotel.

When I booked my hotel, I had one primary motivation: don’t stay anywhere too exciting so I can manage to get a reasonable amount of sleep. I chose the Westin which was off the strip for this reason. Waited in line over ten minutes to check in, and when I did was told they were 100% full, so I ended up with an old unrefurbished room. Pretty poor platinum treatment, but they did offer 500 starpoints as an apology.

That said, the room was cold and functional, and I slept well, so can’t really complain. Best part…they was a Starbucks in the lobby which was great in the morning. I’d definitely stay there again for a quiet Vegas stay if the price were right, but overall for a Vegas hotel it was very, very unimpressive.

Uber to the airport in the morning, where I got a super awesome driver. She’s a kindergarten teacher who drives Uber in the summer “because I meet all sorts of fascinating people.” She was really awesome, and the first driver I’ve ever given a cash tip to! No line at security, and off to the packed Centurion lounge. Was super impressed to see dragonfruit, but the rest was awful. The waffle was rock hard and the eggs were awful, cold, and rubbery. At least there was Veuve…

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Small rant. The lounges are nice enough, but they’re way, way too packed. Maybe that’s expected with a Platinum Card, but they really need to do something for Centurion members. When you pay six times the annual fee, you shouldn’t feel herded into the same cattle lounge. Ok, end rant.

Delta flight 976
Las Vegas, Nevada (LAS) to Los Angeles, California (LAX)
Depart 11:03, Arrive 12:20, Flight Time: 1:17
Boeing 717, Registration N969AT, Manufactured 2001, Seat 3C
Miles Flown Year-to-Date: 105,204
Lifetime Miles Flown: 2,295,341

Nothing much to say about this flight. I’d originally booked on American, but it got delayed 90 minutes, so I bought a last minute ticket on Delta which was super reasonable. Short flight, and I recommend the firefly vodka and lemonade as a beverage 😉

Thanks to the semi-new connector tunnel at LAX was able to walk to the Tom Bradley International Terminal (TBIT) without having to reclear security. My first time in the Star Alliance first lounge there, and was very nice. Small, but functional and plenty of space that even when it got full it didn’t feel crowded. The menu of to-order items:

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Nothing caught my attention so I decided to stick to the buffet and champers instead:

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Great cheese selection AND macarons? Best lounge in the US for sure!

Was offered an escort to the plane by the lounge agent, which I turned down because it just felt awkward. Should have taken it, because when I got to the gate there was already a huge line to board, and when I walked to the front I got yelled at by a couple of angry Europeans that “we’re all waiting in line here!” Rather than get in an argument I just ignored them and walked to the front of the queue, where the agent was happy to board me right away.

Lufthansa flight 457
Los Angeles, California (LAX) to Frankfurt, Germany (FRA)
Depart 15:25, Arrive 11:20 next day, Flight Time: 10:55
Airbus A380, Registration D-AIMH, Manufactured 2010, Seat 1K
Miles Flown Year-to-Date: 111,010
Lifetime Miles Flown: 2,301,147

Nice matronly crew today, and it didn’t take long for bubbles and macadamia nuts to appear:

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Today’s menu:

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Did something I never do, and changed into the pyjamas before the door closed. This was a long flight, and I wanted to be comfortable. Oh, and first was full today…three couples obviously on “once in a lifetime” trips and their excitement was contagious. They were all in their PJs the moment they got them, and I have to admit it kind of felt like a fun pyjama party up in there! Other reason is I was nervous Lufthansa would do it’s “turn up the heat to Mediterranean levels” thing, and I didn’t want to sweat through my clothes. Fortunately, nice and cool today, as it has been my last few flights.

Before the door closed amuse bouche was delivered…mmmm Spargelsaison!

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Shortly after takeoff the crew was quick to action, and it was caviar time:

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I’ve never had such a large portion, AND such an artistic presentation:

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Next, the appetizers came around, and I wasn’t given a choice. I was told I would try all three of them plus the salad. For once, they were all super tasty, and I may have finished it all…

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Took a risk and went with the filet and pork belly main, and it was delicious. The beef was even cooked medium well, which on a plane I consider a huge success! The veg was good, but too much sauce. It was easily avoided though.

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I can never say no to cheese, and today’s selection was super tasty:

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Since it was a long flight, I decided why not keep going. The tart was superb, and washed down with a couple of glasses of Johnny Blue it was delicious. Unfortunately, yet another crew who doesn’t understand “one ice cube.” Oh well!

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Before the meal, the flight attendant asked if I wished to be woken for breakfast. I told her no, on the off chance I was still sleeping. Since it was a far longer flight from the west coast I expected to be awake, but….seven solid hours of sleep, and I was woken up about 20 minutes from landing. Just enough time to get out of the pyjamas and guzzle a bunch of water. Another superb Lufthansa first experience.

After this trip is over, I’m going to do a comparison of first classes from this year, but so far Lufthansa hit another home run! Next up, the first class terminal and onwards to Dubai…

Jun 102016
 

I should be up front before talking about this trip. With so many easier ways to get to Mali, why in the world was I detouring via LaGuardia, Chicago, London, Accra, and Abidjan? Well, it all started with a fare Ian found last year from Accra-Chicago roundtrip in business class for barely $800. I was happy to use it one way and throw away the second half, but hey, I might still have countries in West Africa left by Memorial Day, so let’s book the return to Accra then and see if it’s useful.

We found great one-way fares from Accra to Bamako via Abidjan with Air Cote d’Ivoire, so that settled it. I had initially booked nonstop from DCA to Chicago with American as well but a change in times meant I could either have a barely one hour connection in Chicago, or over five hours. I figured if I was going to play the waiting around in airports game, I would book the connection for some extra miles. I gave myself three hours to connect in LaGuardia which should be plenty…even if things went pear shaped.

The night before, I did a same-day change on American’s website so I could get an hour of sleep. I would leave on the 1pm shuttle instead of the noon, take a slightly later LaGuardia to Chicago, and still have well over two hours for each connection. Seemed great.

Got to DCA which was shockingly empty, and had the most delightful TSA agent I’ve ever had. She was joking with kids and putting stickers on her, so I jokingly asked her why I didn’t get one. She was more than happy to please, and I enjoyed my Chateau le Hector in the Admirals Club and pondered a career change….

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Then, It hit the fan. First a 30 minute delay on the shuttle. Then an hour, then 60 minutes. All the nonstops to O’Hare were completely sold out by this point, leaving me little alternative. Once the plane finally left LaGuardia they were estimating 1:11 to make the connection at LaGuardia which should be fine if nothing further went wrong. Which, of course it did. By the time we boarded and the door was closed, the connection was down to 42 minutes. Still doable, but, with the shuttle flights arriving in a different terminal from other American flights it would be extremely close.

American flight 2143
Washington, National (DCA) to New York, LaGuardia (LGA)
Depart 13:00, Arrive 14:24, Flight Time: 1:24
Embraer ERJ-190, Registration N952UW, Manufactured 2007, Seat 1D
Miles Flown Year-to-Date: 86,496
Lifetime Miles Flown: 2,276,021

Flight was a completely uneventful 40 minutes or so, and we pulled into the gate just a bit further behind schedule with 35 minutes to make my connection. I thought I was going to have to reclear security with the terminal change, but American is now operating a shuttle between the two terminals. Unfortunately, the shuttle was “experiencing radiator problems” and took nearly 20 minutes to show up. By the time I got to the gate, the door had closed five minutes early…and although the plane was still sitting at the gate I was offloaded. The ever so friendly agent told me to “go to customer service and they’ll rebook you.” Ugh. Instead, I called the Exec Platinum line, and got a super helpful agent who was able to put me on the next flight about two hours later.

Of course, this meant I was going to miss my BA flight to London. I had heard about the OneWorld protection even if you are on different tickets, and the super wonderful agent in the Admirals Club was more than happy to help. Given my Chicago-London-Accra ticket was BA flights but on Iberia ticket stock, she took a bit of time to figure it out, but fortunately the inbound London-Chicago a few months prior had been on American so they still held control of the ticket. Eventually, she had no trouble confirming me on the American nonstop to London at 22:20, however, despite there being eight seats open in first she couldn’t process an upgrade to first with a systemwide because it was under gate control. Oh well, with eight seats it should be a piece of cake…right?

New flight left right on time, leaving me nearly an hour and 40 minutes to connect at O’Hare…maybe…

American flight 359
New York, LaGuardia (LGA) to Chicago, O’Hare (ORD)
Depart 18:55, Arrive 20:43, Flight Time: 2:48
Boeing 737-800, Registration N948NN, Manufactured 2014, Seat 6B
Miles Flown Year-to-Date: 87,229
Lifetime Miles Flown: 2,276,754

Mixed nuts and drinks were served right after takeoff…I really like how AA’s mixed nuts have a few pecans and pistachios thrown in:

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I went for the chicken main (forget what the other option was – some sort of pasta I think) which was pretty good. I went for the pretzel roll instead of the bland “risotto” for my carbs, and with the chocolate chip cookie I was preparing for my overnight carb coma well:

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Then, we landed. See, it’s 20:45…tons of time to make my 22:20 flight…in theory…

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See those storms? Apparently we were the last flight in before O’Hare went on a total ground stop. Yet, we couldn’t get a gate, because there was another aircraft at our gate and nothing was moving due to the weather. Nearly an 30 minutes later at 9:15 we were still sitting on the ramp. The pilot was fantastic, updating us every five minutes on what was going on with our gate. However, his announcements got progressively more and more bizarre as he got frustrated. Eventually, around 21:40 he told us “in my 25+ years with this airline I’ve never seen such a shameful performance by this airport. The ground control is fighting with the tower now, and as a result nothing is moving.”

Finally, around 10:10pm after nearly 90 minutes on the ground (and tweets to American asking when the passenger bill of rights kicked in) we finally arrived at a gate. Flight attendants and the pilot were great the whole time, and it showed – despite such a long delay there were no angry passengers, and everyone was calm. It’s amazing what communication can do.

I had 10 minutes to make my flight which still showed on time, and I sprinted across the terminal. On the way, I popped into the Admirals Club and asked if they could call the gate. They did so, and found out boarding had just gotten underway. Yay, I would make the flight but BOO, my now 80 minute connection at Heathrow was going to be messy.

Got to the gate, and asked the agent at the counter if she could process the upgrade to first please. “Oh I’m sorry, first is completely full.” I asked here how suddenly in the last 15 minutes eight people had been added to the upgrade list and cleared. “That’s confidential – please take your assigned seat.” I smelled shenanigans and demanded politely to speak to a supervisor. I had to wait a couple of minutes to get a supervisor, and explained the whole situation. She apologized at how the agent had handled it, and with a few keystrokes punched out a new first boarding pass for me. She then went the extra mile and escorted me onto the plane…so she could boot the nonrev already sitting in that seat back to economy. Awkward!

American flight 98
Chicago, O’Hare (ORD) to London, Heathrow (LHR)
Depart 22:20, Arrive 12:05, Flight Time: 7:45
Boeing 777-200, Registration N775NN, Manufactured 1999, Seat 4J
Miles Flown Year-to-Date: 91,182
Lifetime Miles Flown: 2,280,707

Boarding took forever, and eventually my connection in London was showing only 20 minutes to make it. I was praying for tailwinds. Then, it got to 10 minutes, and I rang my call button to tell the FA I was getting off and asking to be rebooked since I would misconnect and would rather be stuck overnight in Chicago than London. “Oh, you can’t…we’re closing the door now. Plus, I’m sure you’re wrong about your connection time. ‘They’ never would have given you an 80 minute connection to start with.”

Then, she went back to the galley, right behind my seat, and her colleague asked her “what that was all about.” “Oh, he’s full of shit. He thinks he knows more about flight times than we do.”

I was floored.

The only upside to this whole thing…service was polite, friendly, and warm for the duration of the flight. Thank God I somehow managed to not let it linger and get threatened with arrest by a flight attendant who was clearly having a bad day. Somewhere during the whole boarding, at least I got a pre-departure champagne in a non-plastic glass. Are you listening United???

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Psst, American, the 1980s called…they want their inflight entertainment system back:

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Shortly after takeoff more mixed nuts, and a very generous pour of red wine:

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Salmon starter, which was still covered in little ice chips. Apparently it hadn’t been completely thawed out….PASS.

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It’s hard to make a memorable salad in flight, but this one was really good! Creamy dressing, spinach, blue cheese, and strawberries. I have to say, both this salad and the one I had in transcon first from Miami to LA were really good. Score one for AA in the salad department!

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I couldn’t resist trying the turkey, since I’m pretty sure I’ve never seen that on a plane before. It was a breaded cutlet with an extremely sweet sour cherry sauce on it. It was edible, but a bit too weird for my tastes. Plus, notice the empty wine glass…

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Apparently, they had “forgotten” to load the cheese course, so I had a sundae with butterscotch. It was a nice change from the chocolate, caramel, and strawberry gloop choices you get on United:

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The menus:

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The agents were kind enough to let me sleep until barely 10 minutes before touchdown, so I got a solid 5+ hours and was ready for the sprint to the gate. According to the app we had made up more time en route, and I now had 35 minutes to make my connection.

The first sign of trouble was when I got off the plane and there were several agents there asking about connections. I told them Ghana, and the lady said “ohhhhhhhh…..YOU need to talk to him” and handed me over to her colleague. Apparently I had “already missed my flight” (how? I still have 35 minutes) and that had rebooked me to Ghana…on Kenya Airways via Nairobi…in economy arriving nearly 16 hours late. Um, no.

Sensing this agent had no power at all, I thanked him and headed for the transfer desk. The agents at the transfer desk were equally unhelpful, but finally agreed to ask BA if they would please put me back on the flight since the flight hadn’t even started boarding yet! Nope, completely full now according to BA, so no way to get on it. I kept pressing the issue, and no dice, BA insisted there was no way to put me back on the flight regardless if it hadn’t even started boarding. AA had offloaded me and reticketed me proactively, so they had to solve it. I would have had no trouble at all making the flight…and was texting Ian the whole time who was in the gate area. Why couldn’t AA let me take the risk of the 15 minute connection, and rebook me IF I miss it. Now, I was screwed.

The agents at the transfer desk refused to offer me anything beyond the Kenya Airlines option, even when I explained I had a connection the next day to Bamako, and finally, for the second time in 12 hours, I had to speak to a supervisor. “Why don’t you clear security and go to the Admirals Club? You’ll find a supervisor there.”

I did as suggested, security took maybe five minutes, and I explained the situation to the lady at the front desk of the Admirals Club. She was super understanding, and suggested I take a seat and she would get someone from Premium Services to come find me. The gentleman arrived about 10 minutes later, and I walked him through the whole chain of tickets and events. He asked what he could do to get a satisfactory outcome. He sat with me patiently as I got out ExpertFlyer and looked for options.

The only way to get to Mali on time now would be to fly straight there. There was no way to get to Accra in time to make my connection. I found just two seats left on Air France the next day direct from Paris to Bamako. I told him the only options would be to (1) send me straight to Bamako the next day on Air France or (2) return me home and I’ll try this trip again at another stage.

He assured me he would be happy to send me back to the US – either JFK or ORD and on to DCA…my choice…in first class either same day or the next day. That would be no problem at all. He said there was a chance he could get one of those last two seats on Air France, so why don’t I enjoy something to eat and drink while he worked on it. I finally got my cheese!

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Miracle of miracles, he came back about 30 minutes later…Air France was confirmed and ticketed! He offered a hotel and meal vouchers at Heathrow, but instead I opted to get a Heathrow Express ticket and go into the city and see friends. Not much to tell about here – it was early evening by the time I got downtown. Had a nice dinner with a friend and then met others for drinks…and ended up staying out much later than I should.

So, let’s pick this up where it gets interesting again. The flights.

Air France flight 1581
London, Heathrow (LHR) to Paris, Charles de Gaulle (CDG)
Depart 12:10, Arrive 14:30, Flight Time: 1:20
Airbus A320, Registration F-GKXS, Manufactured 2009, Seat 5D
Miles Flown Year-to-Date: 91,398
Lifetime Miles Flown: 2,280,923

The irony of this flight is it was across the hall from the gate where I had flown London to Abu Dhabi in Etihad Apartments exactly two weeks prior. I never transit T4 at Heathrow, and here I was at two gates right next to each other in two weeks. Funny how it happens!

This flight was a hot mess. There was clearly a large family who had been in London on a shopping trip as a man, what looked to be his teen son – complete with Gucci embroidered velvet jacket – and 11 women boarded. The 11 women, two adults and nine teens/children were all sitting in business (which was completely full) and the two men were in economy. That’s when I felt a tapping on my shoulder. It was the adult who it turns out was in the bulkhead seat right behind me in coach…”will you take my seat please?” and handed me a 100 euro note. Uhhh…it’s a 40 minute flight, the seats are exactly the same…so, um, sure?

I moved one row back, and the flight attendant came up and asked me what was going on. I explained to him, and he laughed, and said “I’ll bring you your meal and drinks anyways.” Easiest 100 euros I’ve made! I had been on this same route with BA two weeks prior, and I have to say the two products were neck and neck. BA’s meal was maybe slightly better, but who needs a meal on a 40 minute flight. Both were very generous with the champagne.

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Despite ATC holds around Paris, I still had enough time to enjoy the lounge a bit before boarding my connecting flight to Mali:

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What could be more french than wine and cheese with some Evian in the lounge?

Air France flight 386
Paris, Charles de Gaulle (CDG) to Bamako, Mali (BKO)
Depart 16:30, Arrive 20:20, Flight Time: 5:50
Airbus A340-300, Registration F-GLZK, Manufactured 1997, Seat 6E
Miles Flown Year-to-Date: 93,982
Lifetime Miles Flown: 2,283,507

I was excited to be flying Air France again. My first experience had been five months prior and I really had enjoyed it, so I looked forward to seeing if those two flights were the rule or the exception. PDB champagne. Real champagne. None of that US airline sparkling grape nonsense:

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The menu looked super:

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Amuse bouche…smoked salmon and cream with some crackers. Maybe the crackers weren’t, en francais, “super classy” but it was nice to have a change from mixed nuts:

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Mmmmm fois gras and smoked cod on panna cotta:

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The cod with smoked salmon and parmesan crumble with chili pepper was out of this world. Maybe my favourite airline entree of all time…and I feel like I said the same thing a few months prior on Air France. Apparently, nobody can do gourmet cooking like Air France in business class. Plus, look at those cheeses!

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…and not just one, but four mini desserts! YUM!

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Overall, Air France hit another home run with me. So much so that I’m actively trying to find a way to try their first class product now. Their seats may be a bit behind the times, but the food and service on all three medium haul flights was outstanding!

Unfortunately, my first longhaul American experience was a shambles both on the ground and in flight. If not for the amazing staff at the Heathrow Admirals club I would have been left with an extremely bitter taste in my mouth. Now, to start fighting American for the 600 Euros in delay compensation I’m due and for credit on the missed Heathrow-Accra flight.

Next up…Mali!