Jan 022020
 


Nobody likes an 05:30 flight. I definitely don’t like an 05:30 flight. It was, however, really the only way to get out of Whitehorse and still have at least a tiny bit of time in Calgary. I could also have flown straight through to DC in the same day, but the way fares worked breaking it in Calgary saved a ton of money.

Given my disdain for hours before the sun comes up, I did everything possible to maximize sleep. Yes, the flight was sold out, but I was checked-in online, and that means 90 people max to get through the single security line in Whitehorse. I set everything out the night before, set my alarm for 04:00, and went to bed after verifying that the plane had taken off from Vancouver, so it would be overnighting in Whitehorse as planned.

04:00, jump out of bed, dash through the shower, and I was out the door on the way to the airport in my cab by 04:15. Just before reaching the airport I turned on my phone (oops, such a rush I’d forgotten, and was greeted with this gem from the previous evening’s flight:

Yes, it had taken off from Vancouver, but apparently had a mechanical and returned to Vancouver where they spent 2+ hours on a rolling delay before finally canceling after midnight, ensuring the crew timed out.

The airport was quiet when I arrived, confirming that everyone else had probably checked online and decided to sleep in. Total amateur mistake on my part to not double-check before leaving for the airport.

On the “good news side” the agents confirmed an extra section had been added and that we would leave around noon. Well, I’d have much less time in Calgary than planned, but nothing at all that I could do about it.

Grabbed a cab back to the hotel where they were happy to give me my room back, and by 05:30 I was back in bed where I slept for another three hours giving me a solid 8+ hour night when added up.

It also gave me a chance to explore Canada’s northernmost Starbucks…for research and science purposes of course!

Back to the airport around 10:30 for the 11:55 retimed flight, where I headed through security. I love the signs that are everywhere in Canada now warning that crossing the border with pot is illegal. Sadly, in Whitehorse they were accompanied by signs warning about the dangers of fentanyl.

No wait at all for security, and I was probably curb to gate in 5-6 minutes total, meaning I could have easily waited another 30 minutes. Just be warned, there’s only two security lines (and I’m totally usually one is only open) so plan ahead, because I’ve heard lines have the possibility of being much longer than I faced.

On the other side of security, the very small waiting area for security-required flights. (Like Yellowknife, flights headed north don’t have to go through security.)

Our plane landed at 11:10, giving them 45 minutes to turn it around, so no drama at all and we were all ready to go for our rescheduled 11:55 flight.

Air Canada flight 8771 operated by Jazz Aviation
Whitehorse, Yukon, Canada (YXY) to Vancouver, BC (YVR)
Depart 11:55, Arrive: 14:15, flight time: 1:50, flight distance: 923 miles
Canadair CRJ-900, Registration C-GJZS, Manufactured 2017, Seat 2A
Miles Flown Year-to-Date: 201,782
Lifetime Miles Flown: 2,894,084

Gorgeous views of the Yukon on takeoff:

Fortunately, the flight had been re-provisioned with lunch instead of breakfast and started with a nuts and drink service. Can’t break my tradition of a glass of red.

Main course offerings were exactly the same as my Vancouver to Yellowknife the previous week, so instead of the odd General Tso’s Chicken I decided to go with the vegetarian pasta this time, which was surprisingly flavourful and quite taste. The blondie for dessert was actually excellent!

Had 90 minutes in Vancouver (I was offered a 35 minute connection, but was really not in the mood to run for it) and shockingly was able to find a seat in the Air Canada Maple Leaf Lounge, where I decided that a mid-afternoon snack of cookies and a Ceasar was in order. Mmmmm clams…

Boarding to Calgary was right on time with a lot of people that looked exhausted and disoriented. Turns out lots of connections from Asia on this flight, so no matter how tiring my day had been there were definitely people who had it much worse!

Air Canada flight 218
Vancouver, BC (YVR) to Calgary, Alberta (YYC)
Depart 16:10, Arrive: 18:34, flight time: 1:24, flight distance: 428 miles
Airbus A321, Registration C-GIUB, Manufactured 2001, Seat 1C
Miles Flown Year-to-Date: 202,210
Lifetime Miles Flown: 2,894,512

Due to the short flight time the nuts and snack were served together on this flight. It was a sort of deconstructed salad niçoise today, which was at least reasonably healthy. Could have used more protein though…

Arrived in Calgary approximately six hours later than I wanted so rushed to catch an Uber and get to my downtown hotel as soon as possible so I could at least enjoy a dinner out.

The room was rather odd – it was an upgrade according to the staff, but the only thing it seemed to have is a ton of empty space. I’m not used to hotel rooms that feel cavernous! The hotel was ok, but since it was also the host hotel for the upcoming Grey Cup in a few days the hotel was swarming with media and corporate sponsors, so I imagine they had taken the “better” upgrades long before I was in the queue.

It was already nearly 8pm, so after a little research headed out on a short walk to get some dinner. The Calgary Tower was nicely illuminated at night:

Ended up at Bottlescrew Bill’s Pub due to it’s relatively promising-looking craft beer list…and proximity to my hotel of course.

You really can’t go wrong with a burger and poutine…at least until you wake up the next day and that combined with several beers reminds you you’re not 21 years old any more and can’t get away with that. At least it was delicious.

Terrifying statue on the walk back to the hotel. Nobody needs a 20 foot tall hockey mascot in a ten gallon hat mocking them.

With that, my all too short day in Calgary was over. I’d really hoped to have the whole afternoon to explore the city, but sometimes things conspire against you. I guess it just gives me an excuse to do a trip I’ve been thinking of: fly into Fort McMurray in northern Alberta and then drive to Calgary via Edmonton – trying to understand Alberta on the way. Maybe that’s something for 2020.

Off to bed….and time for the last segment: HOME!

Nov 022019
 


After landing at LAX, I think we were at the very last gate of the Bradley Terminal, and it felt like I walked halfway to Arizona to find my way to customs and immigration. Thanks to Global Entry no wasted time at all, and I was through quite quickly with still over four hours until departure for Toronto.

At the very last moment, I found out my friend Karl of Great Circle Mapper fame was in LA for some aviation geek event called cranky dork geekfest or something and was actually nearish the airport. Quick call of an Uber, and I was off to see just how much I could accomplish in a short layover.

Got to the restaurant where he was at, but apparently there were multiple events. I was pretty sure he wasn’t there for Alyssa’s quinceanera!

So, first thoughts, how did I not know about The Proud Bird before? Great place to watch planes landing as it’s essentially at the end of a runway, and lots of great aviation memorabilia and good beers to boot!

Was awesome having an hour or so to catch up with Karl (and yes, I admit, geek out with AvGeeks watching planes land too. Everyone was glued to FlightRadar24 and when something “cool” was coming in they’d all bolt up and run outside to get pictures – it was awesome!) but all too soon I had to head out if I wanted to ensure a stop at THE reason for an LAX layover.

You knew it was coming…a stop at In ‘n Out Burger for a double double, animal style of course, and a neapolitan shake. The place was absolutely packed, and it took nearly 20 minutes to get my order, but it was worth every delicious bite and minute of waiting.

As I was enjoying dinner Al Fresco, this email came in…pretty sure I nailed it. Planespotting, friends, and In ‘n Out…all in a four hour layover. Pretty sure that qualifies as living my best life….oh and all that going around the world for my birthday thing…

Got to LAX, and in order to be sure I could use CLEAR (and because I was desperately in need of a shower) I headed to T4 to clear security since it was the shortest airside walk to the TBIT and Star Alliance lounge where I was sure I could get a shower.

No wait at all for security, a long-ish walk to the Star Alliance Lounge where I found out the wait for a shower was…”one to two hours” – wtf is it with lack of showers this trip?

I may have offered the lounge attendant a small gift….and voila my waiting time was less than ten minutes. I felt mildly bad about skipping the queue, but after no shower in Tokyo and then running around LA for three hours, I was pretty desperate!

Showered, and much happier, I began the long trek underground from TBIT to Terminal 6 underground through terminals 4 and 5, and finally arrived at the Air Canada lounge quite a bit sweatier. Thank God I’d had that shower…

Quick glass of wine, and was off to the gate…where the minute I got there it was announced there would be a 45 minute delay due to late arriving crew. Ugh, that was going to mean I had barely an hour in Toronto, which would make clearing immigration interesting…

Air Canada flight 788
Los Angeles, California (LAX) to Toronto, Pearson (YYZ)
Depart 22:15, Arrive: 05:38 next day, flight time: 4:23
Boeing 777-200LR, Registration C-FIVK, Manufactured 2008, Seat 7K
Miles Flown Year-to-Date: 140,380
Lifetime Miles Flown: 2,832,968

Finally we boarded, where everyone promptly got themselves all ready for bed. It was clear the cabin was full of LA to Toronto regulars, some of the conversations around me were fascinating. One young woman who’d flow to LA that morning “for a commercial shoot” and was flying right back. Another younger woman in head to toe Gucci and Louis Vuitton going on and on about how she “caught her maid doing coke in the bathroom – that’s so 1980s!” and that’s just the ones I overheard….

As predicted the moment we were airborne 90% of the cabin went flat with their seats and were out cold for the flight. According to the flight attendant, I was one of three people still awake in a cabin of 35+ so I decided to see what’s to eat.

Ahhhh, the Air Canada omelet with cottage cheese and mystery pepper relish…I was hoping to see it and wasn’t disappointed. Meanwhile, let’s have some pre-departure bubbles…

After takeoff, the flight attendant was quick to bring me some nuts, cheese, and wine….and when it as gone quickly, she insisted I have a second since there was so much leftover with everyone sleeping. Just what I didn’t need after In ‘n Out, but how could I say no…

After a couple hours of watching tv, the cabin was woken up about an hour before landing (with a flight time of 3 hours and 50 minutes that meant people had about 2.5 hours to sleep max) and THE omelet. Unfortunately the fruit was quite disappointing which was sad…because that’s normally something Air Canada does really well. Maybe because it’s US-catered?

Good morning Toronto!

…and with that, I had a grand total of 50 minutes to run through immigration BACK into the US, clear security, and get to my gate. Easy, right?

Oct 192019
 


So, a bit of background is necessary to understand this trip. No, I’m not talking about the fact that I have a few screws loose when it comes to traveling; that part is a given.

I’m talking more about Lufthansa’s gimmick of the “first class duck.” I’m not quite sure where this tradition started, but as I understand it Lufthansa many years ago started offering souvenir ducks to passengers taking a bath in their first class lounges and first class terminals.

Then, one day, someone had the novel idea to make a “special” thematic duck for spring, or summer, or some such reason. This caught on, and more and more Lufthansa started to offer other special ducks.

By this point, people had started to collect them, and they were no longer just for people taking baths. People came up with all kinds of reasons to stop by a get one. Seriously. One of the first phrases I ever learned in German was “Kann ich zwei Enten für meine Kinder haben?”

Yeah, there was a bit of embarrassment and shame and made up children involved in getting the ducks. I know I’m not the only one. (In all fairness, I’m much less shameful now and just ask for one….unless it’s a special one…and then the made-up children may come on board to justify needing two.)

Right, so over the years, I may have amassed quite a few of them. I know this is less than half of the ones that are out there, but thankfully my “problem” isn’t so bad that I’ve taken to eBay or such, but I may have engaged in a few trades. So, yes, my problem:

Yup. We have “Euro Duck” and then there’s “Dirndl Duck” and don’t forget “Corporate Wanker in the First Class Lounge with his Bluetooth Headset Duck.” Ok, maybe it’s not called that, but you get the drift.

So, you’re asking yourself, what does this have to do with anything?

See, a week or so before my birthday (yes, if you’re keeping track this is about a week after being home from so much back to back travel this summer and looking forward to a solid month at home) I learned there was a special duck out there…one you could only get on your birthday…the elusive “Birthday Duck.

Of course, this led to planning out trips…maybe even going to Frankfurt just for a few hours as an excuse to get it. But see, unfortunately, my birthday was on a Thursday this year, and that makes things a bit difficult for work. It also turned out I had a big “can’t miss” meeting I had wisely scheduled on my birthday at 9am in DC, (3pm in Germany – pay attention – this is important) so given flights arrive from the US in the morning it meant it just wouldn’t work out this year. There would be no Lufthansa love for me.

Fast forward to Wednesday, the day before my birthday. I woke up with an inspiration: what if I could find a way to fly to fly to Frankfurt today, spend the day in the lounge, and fly out after 5pm? Surely there would be a way to chair my meeting from the lounge, right?

All I needed was a flight after 5pm. The meeting would last 90 minutes putting me done at 4:30pm German time, and Lufthansa generally drives you from the First Class Terminal to the plane around 30 minutes before departure, so I just needed to find a flight from Frankfurt that left after 5pm – there has to be something back to North America, right? (Oh, and I should probably check to make sure DC to Frankfurt isn’t sold out in First tonight, right? Though I suppose I could fly business into Frankfurt if needed.

After spending my entire commute into the office searching, there was nothing. I was crushed.

But wait, why turn right back around and go home? Johannesburg leaves from Frankfurt around 10pm, that would work! Ugh, completely sold out…search, search, search. Whoah, Shanghai! Leaves Germany at 5:10pm which would be perfect. Without a second thought I pulled the trigger. Sent a note I would be taking a half day and working remotely on Thursday, and two hours after getting to the office headed back home to throw things in a bag.

Ok, great, no time to plan…gotta get to airport. Packing is both harder and easier when you don’t how how long you’ll be gone. I would leave DC on Wednesday (birthday eve) and arrive in Shanghai on Friday night, so I figured I should be home on Sunday hopefully? Ok, that’s enough to plan to pack for roughly four days away.

Off to Dulles mid-afternoon (remember, this whole plan was only hatched about five hours prior) and all the way I was searching for ways to get home. Try as I might, I wasn’t finding anything interesting. If I was going to be in China, I figured I should go all out and make it a true round-the-world and come back over the Pacific, right?

After a couple hours of searching, I found it: Tokyo Haneda to Los Angeles on ANA All Nippon Airlines in first class! Score!

Now….there was the matter of getting from Shanghai to Tokyo, but I wasn’t worried about that. There are plenty of flights and not too expensive, so that was the least important piece.

A bit more searching, and I found an Air Canada 777 with proper business class from LA to Toronto (because why fly LA to DC direct when you can connect in Toronto and get a proper product?) and with a little more searching I found a perfectly-timed Shanghai to Tokyo Haneda flight with Japan Airlines.

Now, all I needed was a ticket from Toronto to DC. That would be easy…all sorted and purchased right as I was arriving at Dulles.

Amazing what I’d pulled off in under eight hours of planning, and just in time to relax and enjoy the experience a bit. The final route would be DC – Frankfurt (9 hours) – Shanghai (30 hours) – Tokyo (3.5 hours) – LA (4.5 hours) – Toronto (2 hours) – DC.

Whew. I’m tired just typing that. I couldn’t imagine how tired I’d be in 86 hours when it was all over. Oh well, I can sleep when I’m dead. Time to enjoy the adventure!!!

All this, just for a duck….

Oct 122019
 


After just a few days at home, it was time to head out again and cross the Atlantic back to Switzerland. In this case, it was a total coincidence that I was connecting in Switzerland, but keeping in the spirit of maximizing time at home I left for the airport at the last possible minute.

An Uber to National Airport takes me about 12 minutes, and with CLEAR at the A Terminal only taking two to three minutes, I can easily be door to gate in under 20 minutes. So when I left home 55 minutes before the flight, and got to the gate before the incoming had even arrived, I knew I had maxed out every possible minute at home!

I stalked the gate a little bit, since the biggest problem sitting in 1A is no storage space, and you really have to be one of the first one if you want to find overhead space near you. No problem, and off we go.

Air Canada flight 7615 operated by Sky Regional
Washington, DC, National (DCA) to Toronto, Ontario (YYZ)
Depart 12:45, Arrive: 14:12, flight time: 1:27
Embraer ERJ-175, Registration C-FXJC, Manufactured 2009, Seat 1A
Miles Flown Year-to-Date: 87,495
Lifetime Miles Flown: 2,780,083

Takeoff on runway 1 today, and another great view of the Pentagon as we climbed:

Air Canada was mixing up the snack today, and we were offered smoked salmon which was good. Not amazing, and certainly not filling, but good. I feel like this “meal” could have used a small sweet to go with it.

After relatively quick transit security in Toronto it was off to the Air Canada Signature lounge for a more substantial snack and some champagne. Horror of horrors they were out of rosé champagne today (something to do with LCBO being out of stock) but the smoked meat sandwiches more than made up for it!

After finishing up some work it was off to the gate, where the usual chaos of rush-hour boarding at YYZ was already well-underway.

Air Canada flight 878
Toronto, Ontario (YYZ) to Zurich, Switzerland (ZRH)
Depart 18:05, Arrive: 07:40 next day, flight time: 7:35
Boeing 777-300ER, Registration C-FRAM, Manufactured 2008, Seat 11K
Miles Flown Year-to-Date: 91,540
Lifetime Miles Flown: 2,784,128

Having changed my departure date rather late, there was only one window seat left, so I was curious to see how sitting in the last row – 11K – would be. Turned out, it was actually nice and quiet. The folded napkins were a bit weird to me – is this supposed to be fancy or something?

Shortly after takeoff was the usual warm nuts with some wine.

Sigh. Shrimp appetizer yet again. At least there were five of them so it was a reasonably substantial amount…and they were relatively tasty.

None of the other options sounded all that good today, so decided to go with the beef which was as expected rather overdone.

The usual Air Canada cheese course. Nothing adventurous, but it was tasty enough with a bit more wine.

Ahhhh the absolutely amazing Air Canada brown sugar tart. Absolutely delicious as usual.

Managed about three hours of sleep which is pretty good for me on such a short flight, especially when I knew I’d be napping shortly after arrival.

Woke up in time to have a little bit of breakfast – which I really didn’t need, but it’s just so hard to resist the Air Canada omelet with that unusual salsa and cottage cheese concoction.

Landing was right on time, and there was no line for immigration this morning and soon I was in the train station and headed straight to my hotel where I planned a solid five hour nap before getting up to enjoy a little bit of time in Switzerland.

Had no trouble at all sleeping, and woke up early afternoon and headed out for a short walk around Zurich to enjoy the city a bit and stretch my legs. The hotel had been kind enough to agree to a 6pm checkout (this was the same hotel I’d left just four days prior and I’d arranged this with them in advance) so I also enjoyed a small snack in the executive lounge before catching the train back to the airport with plenty of time before my flight.

I had a bit of drama with my return seats (SWISS had for some reason canceled my “throne” seat and put me back in a regular seat) and spent some time at the airport trying to solve it – but was unable to as the return flight was completely full.

Admitting defeat, I headed to the gate in the satellite terminal to wait for my flight. At least I would have 4A tonight – a throne seat – so I would have an enjoyable flight to Johannesburg.

Wanting something a bit more substantial I found these unusual turkey roll-ups in the lounge that were basically deli turkey, cream cheese, and a bit of pickle all rolled up in a tortilla. What’s not to love!

I spent my time in the lounge obsessively checking the seat map to make sure they didn’t take my throne seat away again tonight, and everything seemed on the up and up, so headed off to the gate to board.

Waiting to board, I chatted a bit in line with the passenger in front of me, an older gentleman who was headed to Zimbabwe. We talked about life in Zimbabwe a bit, how hard things are with the currency situation these days, and soon enough it was time to board.

The gentleman boarded first, and the machine made all sorts of angry noises when his boarding pass was scanned. The agent informed him “I’m terribly sorry sir, but we’ve changed your seat to 1A in First Class. I hope that won’t be a problem.”

I joked with the agent that if it was I’d be happy to take that seat instead…and then scanned my boarding pass…which was also met with angry noises…and an upgrade to seat 1K!

I have no idea what process SWISS uses to do upgrades when business class is full, and maybe it was a psychic wavelength, but I wasn’t going to argue – my first operational upgrade to First Class on SWISS and I couldn’t wait!

SWISS flight 288
Zurich, Switzerland (ZRH) to Johannesburg, South Africa (JNB)
Depart 22:40, Arrive: 09:10 next day, flight time: 10:30
Airbus A340-300, Registration HB-JMH, Manufactured 2004, Seat 1K
Miles Flown Year-to-Date: 96,751
Lifetime Miles Flown: 2,789,339

Warm grüezi on board from the super friendly crew, and was promptly welcomed with a glass of Laurent Perrier Grand Siècle and an amuse bouche which set the mood for what was sure to be a lovely flight!

Tonight’s menu:

Being quite a late departure, the table was set right after takeoff, and it was perhaps the most elegant table setting I’ve seen in quite a while. Loved the wooden salt and pepper shakers.

Decided to go with the balik salmon as a starter. Slightly disappointing that there’s no longer caviar in SWISS first class, but the salmon was absolutely delicious.

The flight attendant was a little hurt I didn’t want a second appetizer, so I decided to go with the meat platter from the Canton of Vaud. Super tasty, and just small enough it wasn’t too filling.

I decided in for a penny, in for a pound, and decided to risk the veal. OMG I’m glad I did, because it was cooked to a perfect medium rare with an absolutely delicious sauce. One of the best steaks I think I’ve ever had in flight!

I was getting pretty full by this point, but I can’t pass up the opportunity to try a cheese plate on a new first class product. I was very glad that I did, because it was an absolutely delicious sampler of Swiss cheeses – once again from the Canton of Vaud. I think that may have been tonight’s theme….

I really didn’t need desert at this point, but it sounded way too delicious to pass up. Layered chocolate cake with salted caramel, praline ice cream, and caramelized hazelnuts. I could have eaten several of these!

Hard to say no to a few pralines with a glass of Johnny Walker before heading off to dreamland.

Still six hours left in the flight, so plenty of time for some shut-eye!

Woke up and wasn’t all that hungry. so decided to have a mini pain au chocolate, some fruit, and being SWISS of course a bit of Muesli. I decided to skip the heavy caffeine in favour of a diet coke since I was hoping for one more short nap upon landing.

With that, a wonderful treat came to an end. I knew how fortunate I was to receive this upgrade, and it really is all about expectations. When you have no expectation of it happening it really is a wonderful treat, and your mood can go from zero to one hundred in an instant.

Now, if only the same could happen on the return….off to my Johannesburg hotel!

Sep 272019
 


After a whole 68 hours at home (well, closer to 65 if you count the travel time from and to the airport as well as waiting time) it was time to get on the road again. 18 days of vacation was a nice break, and slightly under three days at home was just enough to catch up on the essentials before heading out of town for more than three more weeks.

Unfortunately I had to book this trip rather late and wasn’t able to take either the Geneva or Zurich nonstops out of Dulles, so had to “settle” for Air Canada out of DCA which meant leaving home about two hours earlier. Every hour matters when you only have three days at home in six weeks!

I always forget how convenient DCA is. I can be there by Uber in about 12 minutes if nothing goes wrong, through CLEAR in less than five minutes from the time I step out of the Uber, so in theory it would be possible to leave home about 50 minutes pre-flight and still be there before boarding starts.

I chickened out a bit (and I was packed and ready) so left about two hours before the flight which left me plenty of time to grab a real lunch at DCA. I’m a pretty big fan of the restaurant in Terminal A at DCA, so on the occasion I do fly Air Canada I try and stop by for what passes as a Cholesterol Madame…I mean Croque Madame…and a beer. I mean, even the iPad told me soda was the wrong thing to drink when flying!

I love Terminal A at DCA. It’s incredibly nostalgic for me. Back in the old days when I used to nonrev during university Northwest flew out of Terminal A and I was there multiple times most months headed home…or to other exotic locales. I even remember when Northwest did their giant expansion at DCA (whose slots did they buy again?) and suddenly they were flying to Hartford, Boston, LaGuardia, and if I remember right some places in Florida as well. Of course, I tried as often as possible to take these odd connections as opposed to the nonstops to Minneapolis!

The terminal has modernized slightly with a big restaurant in the waiting space, and has certainly changed with the introduction of Spirit and Southwest to the terminal as well.

Got to the gate right as the door was opening to let incoming passengers off, so I was right on time to be the first to board…essential when you’re in Seat 1A as you have no underseat storage space. You do have more legroom and nobody reclining into you, however, so it’s still my seat of choice whenever possible as someone who’s 6’4.

Air Canada flight 7615 op. by Sky Regional
Washington, DC, National (DCA) to Toronto, Pearson (YYZ)
Depart 12:45, Arrive: 14:12, flight time: 1:27
Embraer ERJ-175, Registration C-FUJA, Manufactured 2009, Seat 1A
Miles Flown Year-to-Date: 78,934
Lifetime Miles Flown: 2,771,522

One of my favourite parts of DCA is that 90% of the time you take off to the north on runway 1 and do a sharp bank to the left right after takeoff which affords those in A seats great views of the Pentagon.

This is always a snack flight, and I definitely didn’t need it after the cholesterol bomb at the airport, but I’m a sucker for a deli plate…especially when there’s pickles!

Uneventful flight…until the last minute. So, seriously, what is it about YYZ? Today we had a go around, and from the picture below you can see why. There was still a plane on the taxiway under us! Seriously!

I ask “why YYZ” because I’ve had probably 10 go-arounds or other unusual experiences in-flight (yes, I know that’s not a lot given how many I fly) and at least half have been at YYZ. This was my third go-around at YYZ, which is half of the total go-arounds I can remember.

I also remember an incident climbing out of YYZ on a US Scareways CRJ-200 years ago when we hear a loud BANG and the plane pitched pretty violently to the right. It felt like we were at a 45 degree angle (was probably a bit less) and the captain – very professionally and calmly – as soon as he’d fixed the situation came on and told us what had happened: ATC hadn’t spaced us far enough behind a 747 on takeoff, and we hit its wake at around FL20 which is what caused the bang…who knew wake could be that strong?

Right, well, this was a pretty short go around as the map above shows, and soon we were on the ground and I was through the transit area (basically scan your passport at a kiosk and good to go back to the transit/departures international area) and time to enjoy a couple hours in the Air Canada Signature Suites.

I still really like this lounge, though I can’t help but feel it’s much more crowded these days and the food offerings from the buffet are quite a bit poorer in quality. I know there’s a dining menu, but since I planned to eat on the plane I just wanted to drink and nibble.

The staff, however, were fantastic as always and I enjoyed a couple of glasses of rosé champagne and a cocktail called the “J Class.”

Boarding was absolutely mayhem, as it always is between 5-6pm at Pearson. The departures area is simply not large enough to handle around 10 widebodies going out full all at once, and it took me a few times, but I’ve finally realized generally you should just go up to the podium and ask where they want business class to board from.

Air Canada flight 878
Toronto, Pearson (YYZ) to Zurich, Switzerland (ZRH)
Depart 18:05, Arrive: 7:40 next day, flight time: 7:35
Boeing 777-300ER, Registration C-FIVQ, Manufactured 2008, Seat 7K
Miles Flown Year-to-Date: 82,979
Lifetime Miles Flown: 2,775,567

I do love the Air Canada business class seat. Private in that you have lots of space to yourself and nobody next to you at the window, and even more private in row 7 (my first choice after row 1) because nobody is looking at the back of your head. (Us tall people worry about such things sometimes.)

Lots of big poofy clouds on takeoff. For years, I was never much of a window person, but lately I’ve really enjoyed watching the cloud formations and sunsets.

Warm nuts (too warm, mushy a la United), and some red whine and noisy water to start things off. Short flight today, barely 6.5 hours to Zurich! I wasn’t going to be getting much sleep!

Sigh, shrimp starter. I hadn’t been paying attention, so I took it for the greens (which I dumped on the salad and enjoyed), and a bit of garlic bread. Seriously, why does everyone think a few cold shrimp are a nice starter these days? At least Air Canada serves four while United cheaply serves only two.

Decided to go with the chicken pesto main since it sounded healthier than the beef. The chicken was a really weird rubbery consistency, but seemed to be completely cooked so I risked it. Tasted ok, the texture was just odd. I haven’t ordered chicken on planes much lately…but lately feel like the fish is often the best option – beating out overcooked beef and rubbery chicken.

I’ve mentioned before that I’m not a huge fan of Air Canada’s cheese course, because it’s just boring. Today was no exception. Tasty enough, yes, but in-flight when things lose a bit of their flavours something bolder than cheddar and mozzarella would be nice.

All was forgiven, however, when the brown sugar tart was served. OMG delicious…

I did manage about three hours of sleep before landing, but I’m not sure many others did since the windows were all thrown open and breakfast served about 90 minutes before landing. This isn’t a comment on the crew, more on the other passengers who already seemed to be up.

Not a problem, however, since I have a soft spot for the Air Canada omelet with that weird cream cheese sauce they serve it with. Plus, they always serve a really fresh and ripe fruit plate which is delicious.

I used the wifi during breakfast to book my onward train, as pre-booking in Switzerland can save you as much as 75%. Last minute to Bern is often nearly 90 francs, but I found if a took a train two hours after landing I could get it for 29.90 francs.

I decided I could enjoy some coffee at the airport even if the immigration line was long and save over $60, so it was an easy decision. Landing was nice and smooth, zero line at immigration, and it was coffee time before heading to Bern for three weeks!

Aug 222018
 


Yesterday, I wrote a post about Air Canada’s new signature class, in which I compared the new business class offerings of the major North American carriers. Conclusion was that Air Canada has done a good job with their “Signature” launch, but beyond the lounge it was really hard to see any significant change to the in-flight offering.

On the two Air Canada trips I reviewed, I actually took United in one direction and Air Canada in the other. Not intentionally, it just worked out better that way…so it was a nice change to see how United’s Polaris implementation was progressing, and if it would finally live up to the hype. I say finally because, well, well over two years after launching the new Polaris seats only 20% or so of United’s longhaul fleet actually has them, but at least that’s finally speeding up slightly.

The other major, major failing on United’s part has been the launch of the Polaris lounges. I was at the Chicago lounge when it launched something like two years ago, and up until six months ago…they still had yet to open the second lounge, although there are finally four lounges open now. Who’s to say when Washington and LA (two other large international hubs) will see them, however. As a Washington-based traveler this actually impacts my purchasing decisions: if United’s Polaris lounge was actually open I’d be booking United metal out of Dulles much more often, whereas now I’m open to just about anything reasonable and convenient on Swiss, Lufthansa, and Air Canada.

Right, on with the review.

For the Trip where I took Air Canada from DC to Zurich via Toronto, I returned from Geneva to Washington Dulles nonstop on United. I had been doing some business in Bern, and generally either Zurich or Geneva are equidistant, and the Geneva flight was the quickest flight home at the lowest fare, so I went with it.

Two days before, United changed the seatmap to the Polaris configured 767 (I believe about 50% of 767-300s are now Polaris configured, so you have a 50-50 chance) and I hoped it would hold through departure time. When I saw the plane leave the US for Geneva, I knew I’d finally get to try out this product more than two years after its launch. With the amount I travel, that tells you just how long this has been in the works.

What’s nice about the 767-300s with Polaris seats is they’re in a 1-1-1 configuration, so everyone has an aisle seat. The best seats, by far, are the odd numbered window seats since the seat is by the window, and the “counter” part near the aisle, giving you far more privacy from the aisle as you can see:

My seat, 1L, to me was by far the best seat on the plane for a daytime flight. Nice and private from the aisle, but close enough to the front to get the crew’s attention:

Why oh why United, when you pay some marketing firm millions of dollars to design Polaris do you insist on using these cheap plastic cups for pre-departure beverages? I’m glad at least that you got rid of the ridiculous plastic Polaris “flutes” with a chocolate you tried out when you first launched Polaris, however. It really makes me wonder who were in the focus groups when you came up with this. Nothing says “un-premium” like a plastic glass of $8 a bottle sparkling wine….come on. First impressions matter, and this gives a terrible one. If you’re going to invest in an overhaul of the product, do it right!

The menu, however, looked promising…complete with the ubiquitous United “short ribs” that have been on just about ever menu in business class since 1995:

That’s more like it. A glass of perfectly drinkable wine (though nothing special) and some extremely salty mixed nuts:

The salad on offer was much better than United’s normal offerings, and bonus points for the parmesan and boiled egg. The smoked cold chicken appetizer was a bit odd and totally flavourless, but the farro and mustard on the side were actually the highlight of the appetizer. But seriously, parmesan and egg on a salad with mango dressing? Just bizarre.

Since nothing else sounded good, I went with the short rib, which was….well, about as good as it looked. The plating was absolutely awful, and looked like something out of a prison cafeteria.

Highlight of the meal by far was quite a nice cheese plate (ARE YOU LISTENING AIR CANADA?) and a delicious “sundae” with caramel. I haven’t seen the butterscotch topping in a while (which is actually my favourite) but this was a perfectly nice ending to the meal. Started off rocky, but at least they ended on a nice high note.

One thing United has done VERY well is the pre-landing snack. Grilled chicken with couscous and a nice fresh salad are a huge upgrade from the sad sandwiches of days gone by. Giving credit where credit is due, this is a huge upgrade, United….except for the mango dressing which was back for an encore *eyeroll*

Overall, loved the new seats, and they might be my favourite transatlantic seats now. There’s really not a bad seat in the plane, and as long as you get the plane, well, I can skip all the other stuff…but fail to understand why with passengers paying $6,000+ per ticket United won’t spend the extra $20 per passenger to make it an experience passengers WANT to fly.

So, notice that I said “as long as you get the plane” – well, two days before my flight down to Brazil a week later I did a same day change to get on the Dulles to Sao Paolo nonstop since it was listed as the exact same 767 which had brought me in from Geneva the day before! Since all I wanted on this flight was sleep, I was excited to have the new seats again, and life was grand!

…until five hours before departure when United e-mailed me there had been an aircraft swap, and “we’ve done our best to preserve your seating preference.

So, instead of a solo seat in a 1-1-1 config I was now in a window seat of a 2-1-2 config. Anyone who’s read this blog for a while knows how I detest climbing over people or being climbed over, and when I called United I was basically told to “deal with it.” Not those exact words, but two agents in a row showed zero empathy, although the second one did offer to “see if I can get you a refund if you’re unhappy.”

Plan B was to raise it up through customer service channels I have access to as a very frequent United flier, and they were very happy to look into the problem, asking what they could do to resolve it. After very patiently listening and understanding my seating preference (hey, when you’re on back to back international trips and 6’4 it makes a difference getting kicked in the night and harming your sleep).

The agent was great, and came back with “can you get to DCA instead of Dulles in 30 minutes? I can get you out of DCA, via Chicago to Sao Paulo on a 777 in Polaris First. I was already packed, so done and done, and problem averted. MAJOR points to United for the service recovery on this one, although it is unfortunately not all people on paid business class tickets have access to this same level of service recovery. I don’t blame United for that, however, it’s just a reality of 2018 customer service – companies have pretty much gotten to a point where only the customers they recognize as their top 1% or more get their attention…it’s just reality. Long way of saying thanks United – I’ll definitely remember this going forward!  (…and because of this, in the last week I’ve booked four MORE business class tickets on United in the next two months)

So, onto DCA, where my flight was actually delayed 30 minutes by torrential rains, so I got my guilty snack of choice, United Club cheeze kubes:

I had about an hour in the Polaris Lounge in Chicago, which sadly has also suffered from the cost-cutting. I knew the Veuve Clicquot was too good to last, and alas, it is no more. I still had a nice glass of champagne though, because, hey, champagne.

Really friendly bartender who was familiar with someone of the older drinks that are no longer on the menu, and he was able to whip up a paper plane with mezcal as well:

I’ll gloss over the ugly, which was a 2.5 hour delay when our plane broke and they had to find another plane at midnight, but hey, the fact they were able to find another 777 at this hour which could be catered was pretty impressive. In the end we left at 130a instead of 10pm which ruined my first day’s afternoon meetings, but in the end it was better than a completely canceled trip I suppose, which was what would have happened if I had to go the next day.

The “first class” seats on the 777 are pretty old and tired, and basically nice business class seats, but hey, it was a nice recovery after my 767 swap, so making lemonade out of lemons:

Today’s menu – idk why they even put “first class” on the menu now, because it’s exactly the same meal as in business class. Other than the seat, there’s absolutely zero difference left between business and first on United. Very sad.

Thanks facebook filters, this is pretty much how the delayed flight made me feel:

Oh look, starting off with mixed nuts and a red wine, quelle surprise!

The nori-wrapped salmon was a unique starter, and the salad with seeds and strawberries was also a welcome change. Well done this time United!

So, the spicy chicken main. First of all: amazing flavour, nice and spicy, great different option for plane food. The downside, bit messy with splash potential for a plane, and my chicken was way undercooked and partly raw. I assume it’s just reheated on the plane, so this goes to the kitchen in chicago, but I was full enough I just sent it back largely untouched. You can see some of the red and raw areas in the chicken in this picture:

Oh sigh, you were doing so well with the cheese yesterday United. Perhaps it’s just US catering that’s bland and unimaginative?

Since there was once again no butterscotch or caramel today, the flight attendant insisted I try some cookie crumble…which was a nice change. Plus…they had cherries, which are absolutely my favourite part of any United sundae:

I was also ordered to try some of the mini deserts with some caramel on the side…I didn’t have a choice. I will admit, the mini apple pie with caramel sauce (to quote the FA: “the whole reason I’m not thin and beautiful”) was pretty delicious!

Breakfast? Well, let’s not talk about it. Bland omelette, but the sweet potatoes did have a nice seasoning to them. Fruit was pretty sad, dry and flavourless. Overall, much more of a miss than a hit.

So…overall thoughts on Polaris? The seats are great, no doubt, and when they have them on the whole fleet it’s a fantastic product. It’s sad, however, that United is majorly cutting back on the soft product, when it would cost so little to have a much more impressive product. It just gives the impression that they don’t care, which is the last thing you want when you’re trying to sell a premium product. To me, it says, “we know a lot of you are upgrading, or using awards, or your employer is locked into a contract with us, so we just don’t have to try” and that’s terrible if you want your brand to resonate with your customers. But, maybe I’m wrong…maybe they don’t care about resonating, and are happy being “ok.”

So, final verdict? Air Canada, Delta, United? It’s pretty much a wash now. They all have good seating with all direct aisle access, although United is about two years away from getting there while ALL their competition has been there for over a year now. Food? Well, pretty much the same on all of them, though it does seem Delta and Air Canada do go a bit of the extra mile so you actually feel like there’s pride in their product!

Lots more flights coming up, so watch for more reviews soon!

Aug 212018
 


Following in the trend of airlines giving their business class products fancy names (American kicked it off with “Flagship Business,” then came “Delta One,” followed shortly by United “Polaris Business,” and finally (just like with their five year behind the game WiFi installation) Air Canada got onboard with “Signature Class.”

What was different about “Signature Class?” Well, first, a little review.

American Airlines: When I started flying them 5-6 years ago, I was shocked to find they were still running 777s in a 2-3-2 configuration with seats that didn’t even go flat! Talk about a majorly updated program. Fortunately, they now have 1-2-1 pretty much across the fleet, although from what I can tell there’s been no major upgrade to the soft product.

Delta One: Delta was ahead of the game, already running 1-2-1 configurations on all its aircraft when Delta One was announced, and when they rolled out the A350 the game changer was “suites” with doors that closed – something no other North American airline has tried to emulate yet.

United: while marginally better than American’s non-180 degree flat 2-3-2 config for awhile, United has now fallen way, way behind with it’s atrocious 2-4-2 on some legacy planes, and 2-2-2 or 2-1-2 on the majority of the rest. Polaris soft product was a huge upgrade at first with better food and much better bedding, but the death by 1000 small cuts is already well underway with several of the soft product improvements yanked back. At least they are slowly (and I mean slower than a DC bureaucrat on a hot August day) rolling out a 1-2-1 product across the fleet, expected to be complete in 2089. I kid….maybe 2020. Next blog up will be a review of this hard product, which is actually pretty nice!

That brings us to Air Canada.

Their seats have been 1-1-1, or 1-2-1 for a while, and I found their food pretty good. Even their Maple Leaf Lounge in Toronto was significantly nicer than anything their US competitors offered, so perhaps that explained why they were so late to the rebranding game. I was quite curious what the rebranding would mean in practical terms, and the answer turned out to be: practically nothing.

I recently flew Air Canada on two flights: Toronto to Zurich on a 777-300ER and then a couple weeks later Sao Paolo to Toronto on a 787 (Plus connecting flights to/from DCA, but those are hardly worth a mention). Both were really nice flights, but I seriously noticed absolutely nothing different from before. So, lets start with the over to Zurich.

Up first, was the short flight up to Toronto. The flight is about 80 minutes and our flight attendant today was from Newfoundland, and a real character. A bit over the top, but the passengers seemed to love him, and he was very friendly and hard-working. Air Canada even served a small snack on the flight (I can’t decide if I like the single choice pre-plated snacks better than the US’s snack baskets or not) but A for effort. Unfortunately, today’s option was cockroaches of the sea with a tiny dab of hummus, one olive, and one tomato. Strange…

…and there was no question of refills. We were pretty much told we were getting refills, because, well, “you can’t let the rest of the wine stay in the bottle all lonely.” Perfectly good rationale if you ask me.

The transit experience in Toronto is seamless now, and you can head straight from US arrivals to international departures without having to go through an immigration check. Quite slick.

The one thing I was pretty excited to check out was the new Air Canada Signature “Suite”, only open to business class passengers. No Star Gold or Maple Leaf Lounge passes accepted, only passengers flying in business class, and only revenue tickets. Nobody on upgrades or award tickets, or those flying Star Alliance partners – in this way, it’s much more exclusive for access than even United’s Polaris lounges. (We won’t talk about American, because their “Flagship First” lounges let in every Exec Platinum under the sun, and often feel one step removed from a elementary school playground.)

I wasn’t all that hungry, so skipped the seated dining area in favour of the buffet. Quite tasty, some nice local offerings, and the Montreal smoked meat sandwich was a great touch!

Service in the lounge was fantastic and attentive, with the staff doing a great job clearing plates and refilling drinks, even when it got completely packed as the evening departure bank approached. I was quite surprised how crowded the lounge got, and unfortunately it really wasn’t that peaceful. Good for Air Canada selling so much business class, but there was nothing “suite” like about the lounge. Same complaint I have about the Polaris lounges – they get super crowded. It makes me wonder how the previous lounges handled all these people before…or are more people coming early for the “lounge experience” now?

Boarding was a complete and utter mess. With several departures at the same time, all pretty much sold out in business class, the departures area was a nightmare. We were between flights to London and Brussels, all of which were completely sold out, and boarding was a chaotic mess. It wasn’t even clear where the queues were, but that said, once aboard things were much quieter.

Amenity kit was waiting for us…filled with everything you’d expect, but didn’t rise to the level of one I’d want to keep to reuse the bag for toiletries, electrical cords, etc:

Tonight’s menu:

…and drink list:

Pre-departure bubbly was offered – I often wonder why airlines pour the pre-departure glasses like 1/3 full. What is this, maybe 1/2 glass of champagne? It can’t be cost saving, because they’re much more generous after takeoff.

The usual wine for me, and typical mixed nuts from Air Canada. Perfectly acceptable, but nothing original here.

Unfortunately at this point the crew was seated for just under two hours, because we ended up fighting some pretty terrible turbulence until we were off the Newfoundland coast. It was still not even 9pm for me by body clock, so I opted to continue the meal, as did most of the passengers since the turbulence was so bad there was no way anyone was sleeping.

The salad was boring but fine, and definite points for the duck and edamame starter. Nice and unique, while being relatively light. Plus, I’ll never complain about garlic bread!

I went with the chicken biryani as a main, probably because I remember the amazing biryani that Etihad served me a couple years ago. This was pretty good, and a nice unique option in flight. Any time I can get something that sounds and is better than the “steak” I’m happy, so this one was a winner with me.

Unfortunately, any positive thoughts I had died here. One of the saddest cheese plates I’ve seen in a long time, on par with some of the bland and boring kraft stuff that United serves. Very, very disappointing…and the cheddar was rubbery, obviously having been portioned long ago. Extremely disappointing.

The lemon cheesecake, however, was pretty tasty and a nice way to finish things off.

I had indicated not to wake me for breakfast, but I woke about 40 minutes before landing, so the flight attendant brought me the breakfast I’d indicated on the card “in case I wake up.” I wasn’t really hungry, but wanted to post this pic for one reason:

Look at that fruit bowl! Probably one of the best ones I’ve ever seen on a plane…nice fresh blueberries, pineapple, fresh strawberries, watermelon, kiwifruit…well done Air Canada!

So, let’s fast forward a couple weeks. We’re in Sao Paolo now, headed up to Toronto on a 10+ hour flight on a 787. The only times I’ve managed to sleep 7+ hours were on a 787, and this was a nice long flight at the perfect time to sleep, so I was looking forward to seeing how that played out. I forgot to mention above, but both the 777 and 787 on Air Canada had individual air vents, which I think are crucial to keeping me a nice cool sleeping temperature.

Let’s start with the meal. Look, more mixed nuts and wine. Boring, but acceptable.

The starter tonight was smoked trout with cucumber, tomato, and onions. I really wanted to like it, but it was pretty bland and boring. Could have used something to add a bit more flavour, but points to Air Canada for a reasonable sized portion which is still not heavy. Remember when United tried to pass two prawns off as an appetizer?

For the main I requested the “Spinach and Minas cheese filled chicken breast, herb sauce, vegetable risotto” but they brought me the beef. “Oh, sorry, I got them mixed up and don’t have any more chicken. Is this ok?” Ugh, not cool. On the upside, the beef was actually cooked close to medium which shocked me, but overall an unmemorable dish.

Oh Air Canada, we really need to talk cheese. This was just about as bad as the previous flight: “Emmental, Camembert, Reino” – so the Reino was interesting, but again it looked very plastic and uninspired. Is it really too hard to make the cheese course better? I suppose that would require cutting it on the plane, but…

Ok, never mind, I can go to sleep happy now with a wonderful Neapolitan ice cream bowl! It’s amazing how such simple things can make you happy even when people think airplane food is supposed to be “fancy” – but give me comfort food any day!

After passing out for a great seven hours of sleep, I was still up in time for breakfast. Another great 787 sleep, except I slept so balled up I’m still dealing with a pinched nerve in my back a few weeks later. Can’t blame Air Canada for that, but it was a good night’s sleep!

After the fruit in the breakfast to Switzerland I had high expectations, but unfortunately it was a swing and a miss this time. The kiwifruit was rock hard, the melon had zero flavour, and the grapes were mushy. Bland omelette, and a even blander muffin. I guess Air Canada breakfast catering must be highly station-specific.

Two flights is a small sample size, but overall my thoughts on Air Canada were positive. Nice seats, air vents to keep things cool, and overall “good” food. I don’t think it’s gotten worst, but the US airlines have definitely stepped their game up a little in this department so Air Canada no longer stands above them. Overall, a solid experience, except for one thing: the 787 had no WiFi, which is still the case with the majority of Air Canada’s fleet. The 777 to Zurich did have it (as do all their 777s now) but the 787 and almost none of their other planes do – to me making it a deal-breaker for most work trips. The only reason it was ok on this route is I was headed home from back to back trips, and just wanted to sleep and not work – which in this case worked out well.

Will I fly Air Canada again? Yes, definitely, especially if the other options are 2-4-2 or 2-2-2 seating on United…and especially if the planes have WiFi. The food and service are pretty much a wash these days, but it was also nice to try Air Canada again after so much Lufthansa and United lately! Next up, let’s look at United Polaris…

Sep 062017
 



I had forgotten that one of the best things about southbound/northbound redeye flights with no time zone change is the total lack of jetlag. Ended up going to bed around 10p my first night in Santiago, and slept over nine straight wonderful hours due to being so tired…and no waking up in the middle of the night due to jetlag. It was wonderful!

First stop was down the street to Starbucks to get some coffee and wake up, but for some reason (despite the opening hours indicating otherwise) the store was closed 45 minutes after it was supposed to open, and there was no sign of life inside. Hmm, oh well, on to plan two – breakfast at the W which was included with my room.

For some reason was feeling like fruit this morning, so went for a light breakfast of fruit and cheese, along with plenty of coffee. Fruit was fresh and super tasty – does anyone know what the fruit in the upper right of the picture is?

Still hungry, I went for a bit more fruit…and some pastries of course…

Sufficiently awake, I checked out, and called an Uber to head to the airport. No problem getting an Uber this time (despite the supposed illegal status in Santiago) and was at the airport and checked in in no time at all. Through immigration and security rather quickly, and walked through the duty free shop on the way to try and find the lounge. In Russia there was vodka in plastic kalashnikov rifle bottles, and apparently in Chile there is pisco in Easter Island statues for sale. Anything as a gimmick for the tourist dollar!

Finally found the Starbucks, and no thanks to signs, the Avianca lounge which is hidden in the basement. Never would have found it without asking someone where it is. Makes you wonder why there aren’t signs. The lounge is about as disappointing as every Avianca lounge I’ve been in, but did the job with plenty of bottled drinks and some chocolate chip cookies to go with my espresso, so I was happy.

Headed to the gate about 40 minutes prior to departure, and there was a huge throng of people waiting to board. Lots of jetlagged people continuing on from Toronto, including the obligatory “I’m a silver elite member” pushing people out of the way to try and board. Ahhh….just like being back home. But the Air Canada baby blue 787 looked striking against the grey, rainy sky:

Boarding was pretty easy, and a very friendly crew welcomed me on board and showed me to my seat – 1K

Air Canada flight 92
Santiago, Chile (SCL) to Buenos Aires, Argentina (EZE)
Depart 10:45, Arrive 13:40, Flight Time: 1:55
Boeing 787-9, Registration C-FKSV, Manufactured 2016, Seat 1K
Miles Flown Year-to-Date: 74,624
Lifetime Miles Flown: 2,451,601

Bienvenue á bord! Day three of trip, third language…

Must have gotten to the airport just on time, because the skies opened up and very heavy rain had begun to fall For pre-departure, the choice was water, water, or water. At least it wasn’t served in a plastic cup…

Great view of the Andes soon after takeoff. No sign of any soccer players…

Love this shot of the snow-capped Andes with the distinctive 787 wing.

The light clouds really added to the beauty.

About 30 minutes into the flight, lunch was served. Not too bad for a flight under two hours, and a continuation flight. I find generally when airlines do these “tag” flights onto a longer flight, the second flight has a tiny snack at best. This had a full lunch service which was super tasty. There was even a simple menu for the short flight:

High marks to Air Canada – the lunch was super tasty and fresh, and one of the better meals I’ve had on such a short route anywhere in the world. Plus, the Deutz is a less-common champagne that was a nice change from some of the more frequent offerings.

As we were approaching Buenos Aires, it was suggested I have another glass of champagne. My mild protests fell upon deaf ears….as did the ones 15 minutes before landing. “You’re having more, and I’ll put it in a plastic cup so you can enjoy it right up to the gate.” Did I mention I loved this crew?

Not feeling like dealing with Uber at the airport I allowed myself to get taken advantage of by the official taxi service, which was quick and prevented me from having to wait in the heavy rain outside looking around for an Uber. When I got to my hotel, the Sheraton Congress Centre, check-in was a little on the slow side, but they did inform me that they had upgraded me to a suite for my one night stay. Not too shabby for the low rate. The living room upon entry:

Looking from the living room back to the door and kitchen area:

Pretty typical bedroom, as big as most hotel rooms:

Great view out the window of the Plaza Fuerza Aérea Argentina, the Torre Monumental, and the Retiro train station:

Previous trips to Buenos Aires I had always stayed in the Luxury Collection Park Tower (which is right next to the Sheraton) but for some reason on this stay rates were more than double, and I figured for one night I would try and be a bit economical. Short version: I was perfectly happy with the Sheraton, and glad that I hadn’t spent the extra money simply for a nicer room.

It was still a light rain when I headed out, but decided to walk for a bit in hopes of not getting too wet. Monument to those killed in the wars in the Malvinas (Falkland) Islands:

Heading up the beginning of Avenida Florida past San Martin Park as dusk set in:

After about an hour of walking it was dark and I was getting damp and tired, so headed to my favourite parilla, El Establo, to get some delicious Argentine steak. The place was a bit more run down than I remembered it being, and of course prices are much higher now that the blue market exchange rate is more or less a thing of the past, but a half bottle of good malbec and a giant lomo/filet mignon with dessert was still under $30. Can’t beat it!

Almost perfectly cooked….could have been just the tiniest bit more red, but given the propensity of Argentines to overcook steak (even when ordered punto jugoso) I was very happy with it!

Now that was a LOT of steak.

…but of course, being Argentina, there was still room for some Dulce de Leche ice cream. Also being Argentina, there’s no such thing as a small dessert!

With that, it was getting late and I was getting tired, so it was time for some sleep so I could enjoy more Buenos Aires in the morning before heading onwards…

Feb 082016
 

When I found out I was headed to Bangkok for work, I had a bit of a dilemma. Ever since United stopped serving Bangkok, there are very few good options to get there with a United ticket. You can fly to Hong Kong and connect to from there, but that means the 747s or 777s, with their awful seating. I mean, seriously, who doesn’t have all-aisle access seating. Plus, this option was significantly more expensive than fares we were getting on Korean and Air China…which were non-starters since I still had lots of elite qualifying dollars to earn with just a month left in 2015.

Eventually, I remembered there were super cheap business fares to India, and found an Air Canada option via Toronto with United flight numbers, meaning United would ticket it. Combine this with a cheapish Delhi to Bangkok ticket, and I was in business. On the way back, the flights that worked best timewise out of India ended up being on Austrian to Vienna and on to Zurich, with a connection to United there. Tickets sorted, premier qualifying dollars in the bag, it was time for a few new experiences – Air Canada longhaul, on a 787 nonetheless, and Austrian longhaul.

Slept in a bit the day of the flight, then headed to DCA. The Air Canada agents at DCA are pretty terrible. I think they might be outsourced, but they really have no clue about Star Alliance benefits, there’s no lounge at all – nor is there a restaurant voucher/credit – and it’s overall a pretty miserable operation. Since I was on two separate tickets, she didn’t want to check me in without a visa for India. I showed her one on an expired passport, and she refused to accept that as valid, even though it’s just fine with India. Then, I showed her an expired visa in a current passport, and not seeing the date she was good with that. Seriously WTF.

Fortunately, the A Gates at DCA have a couple new restaurant options with iPad ordering, which is pretty slick. Had a small lunch, and soon it was time for the short flight up to Toronto.

Air Canada flight 7615, Operated by Sky Regional
Washington, National (DCA) to Toronto, Ontario (YYZ)
Depart 12:50, Arrive 14:15, Flight Time: 1:25
Embraer ERJ-175, Registration C-FEJL, Manufactured 2005, Seat 1A

I had been incredibly busy leading up to this trip, and hadn’t had any time to give thoughts to seats. By the time I did, the only seat left in business was 1A. Decent because you don’t have anyone reclining into you, but pretty poor from a legroom perspective. Whatever, it’s a short flight, so wasn’t a big deal. No pre-departure beverages offered, but a great view of the Pentagon on a clear day right after takeoff:

IMG_5034

Small cheese plate and nuts were offered as a snack with wine…and refills. Not bad service for a flight that was just over an hour!

IMG_5036

Toronto is a bit strange when making a US to International connection. In order to get to international departures, you still need to visit an immigration agent, but a different agent than if you were intending to enter Canada. Not sure what the point of this check is, since you’re merely in transit, but they do it. Satisfied I wasn’t up to no good, they let me into the international area, and the Salon Feuille d’érable – or Maple Leaf Lounge. Quite a good spread of food was out, so I had some tasty ravioli and the obligatory ceasar. I love the little maple leaf swizzle sticks:

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A few weeks after I had booked, my friend John in Ottawa (who has guest blogged here before) found out he had to go to Tokyo for work. Being a complete dork and majorly short on miles to requalify with Air Canada, he opted to join me all the way to Bangkok, continuing on from there to Tokyo the long way. Talk about a super out of the way routing! While I enjoyed my ceasar, he indulged his obsession with the Maple Leaf Lounge cookies, and we got a bit of work done. There were several other options on the buffet, and I was pretty impressed with the amount of food that was set out. You’d never see hot options like this in a United or American club, not to mention all the fresh side dishes. You’re lucky to get hummus and some cheese cubes.

What a great coincidence, however, that we even had to leave on the same days and could end up on the same flights. Fortunately, his upgrade even cleared at the gate and on top of that, the last open seat was the one across the aisle from us. The travel gods were definitely smiling on us!

Air Canada flight 70
Toronto, Ontario (YYZ) to Delhi, India (DEL)
Depart 20:35, Arrive 20:55 next day, Flight Time: 13:50
Boeing 787-9, Registration C-FNOH, Manufactured 2015, Seat 4A

Brand spanking new 787-9, delivered barely a month prior, which still had that new plane smell. Welcome aboard screen:

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Water AND sparkling water, along with a basic but nice amenity kit:

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The crew was super friendly, while at the same time being very professional and addressing people by name. What’s for dinner tonight? Sorry for the slightly blurry pics…must have been one too many ceasars:

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Goofy “we’re finally flying together” selfie:

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Air Canada’s super-progressive safety video. I think the translation is: “Hey honey, let’s see if that guy in Row 8 is on Grindr!” It looks like their only préoccupation is with each other… 😉

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Some horrible movie I watched. Looks like Air Canada has joined United and American in the cut-price split cashew camp:

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Mixed greens, bread on a plate, and super tasty tuna starter. Quite possibly the best starter I’ve ever had from a North American airline.

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I generally avoid fish on planes, but John had the sablefish. Based on the presentation, I’m pretty glad I skipped it:

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My chicken murgh was even less appetizing looking, but fortunately tasted much better than it looked. Note the sad, empty wine glass:

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Mini cheese and fruit plate…needed more cheese:

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Pre-packaged ice cream for dessert? Sad panda…definitely a let-down from the United sundae.

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John went with the chocolate fondant, which was definitely the better option:

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At this point, I passed out for nearly nine glorious hours. With all the work leading up to this trip I was running super short on sleep, so was great to just be able to pass out. This also marked my third 787 redeye, and third one where I slept more than nine hours. There must be something to the lower cabin altitude and higher humidity on the 787, because I sleep as well on them as I do at home, and better than on any other plane. Plus, Air Canada did a great job keeping the cabin temperature reasonable, which made sleeping much easier.

Normally transatlantics aren’t long enough that I’m hungry for breakfast, but in this case decided to give it a  go. The muffin was dry and I skipped it after one bite, as was the fruit unfortunately. However, the cottage cheese with the omelette was super tasty, especially with the red pepper relish. Not normally a big fan of eggs on planes, but it was a tasty combo!

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Landed in Delhi late evening, and transit was pretty simple. We had to wait maybe 30 minutes for the Air Canada representative to come to the transit counter, and they were confused and not expecting us because we were on different tickets into and out of Delhi. Eventually, they figured it out, and transfer security was a breeze. This was like the fifth time I had done it this year, so I’m sure knowing what to expect made the whole process a bit easier as well.

Off to the ITC Green lounge, with some tasty Indian nibbles, Diet Pepsi, and WiFi to catch up on email. A couple hours later, we headed down to the boarding gate. I had forgotten there was a Starbucks there, or I would have gone much earlier. Normally I’m the one whose name gets messed up, but when John said his name the very eager barrista said “OH! Like John Cena!” I guess he’s a wrestling fan…

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Our flight was about 30 minutes late for the ever dubious “operational reasons” but soon it was time to board. Bid John Cena a temporary farewell, as he was off to fend for himself amidst the cattle in back. Fortunately, I expected to be a bit more comfortable…

Thai Airways flight 316
Delhi, India (DEL) to Bangkok, Thailand (BKK)
Depart 00:15, Arrive 5:40, Flight Time: 3:55
Boeing 777-200, Registration HS-TKA, Manufactured 1998, Seat 12E

Nice welcome-aboard glass of tea:

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Unfortunately, it was not to be as comfortable as planned, since I was stuck in a middle seat. Thai 777s not only do not go flat in the seats, but they have middle seats as well. Gross. I was seated next to a guy with a Chinese passport who kept hacking up phlegm the entire flight, and didn’t speak enough English to understand when I asked him to cover his mouth. Even acting it out didn’t seem to help. Fortunately, he knew the expression JOHNNY WALKER DOUBLE and after 5 or 6 of those he passed out. Doesn’t change the fact that about 36 hours after landing in Bangkok I came down with a cold. Want to guess who’s responsible?

At least there was Veuve to make things a bit better:

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Menu was simple, but looked tasty:

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The salad and shrimp were pretty meh, but hey, can’t complain when you’re flying India to Thailand and get multiple servings of garlic bread, and Veuve refills!

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The chicken red curry was ok, but nothing special:

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The raspberry marscapone cake was also pretty underwhelming, but again, the Veuve helped:

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Landed in Bangkok about 30 minutes behind schedule. I wished John good luck with his connecting flight to Tokyo. I couldn’t imagine having another flight after this as it had already been nearly 24 hours in transit and I was absolutely wiped out. Not in the mood to deal with taxis or the Skytrain today, I opted for an AOT car to take me to my hotel. Up next was a super busy week of work events before heading home. I’ll do another review of the flights back home in another post, as well as one on the hotels I stayed at.

Sep 162013
 

I know, I know…I’ve gotten way behind.  A few weeks ago I was in Nigeria (country #137 visited) for a few days with a friend and I owe a trip report for that one which I promise to get done soon.  All in all, it was a great trip!

Next trip is coming in just a couple of weeks.  It started as a trip to see the same friend while he does work in two more countries (Benin and Ghana) and I figured, while in the neighbourhood, I’d see a few more places.  Now, it’s turned into a six country trip adding Togo, Cote d’Ivoire, Burkina Faso, and Niger to the list.  The rough plan is:

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One major challenge will be that a couple of the tickets can only be bought locally, so we will see if I manage to sort out all the plane tickets.  Of course, there’s also the issue that flights in this part of the world don’t always run so on time, so there will be that too.  Also, this assumes I manage to get all six visas on time.  It’s also the most number of airlines I’ve ever taken on one trip I think:

  1. Air Canada
  2. Lufthansa
  3. Brussels Airlines
  4. Air Cote d’Ivoire
  5. ASKY
  6. Air Burkina
  7. SWISS
  8. United

Of course, assuming everything works out….that will bring the total country count up to 143 visited…only 53 to go!