Sep 222017
 

I was feeling a bit lazy in the morning, so I decided to spend the extra $20 or so to save 30 minutes or so and call an Uber to the airport. Last time I tried this, there was a super long backup for cars to get into the airport so it actually took longer, but this time it went absolutely perfectly.

Unfortunately, Singapore’s check-in was at the very last desk in the hall, which meant quite a walk inside the airport once I’d been dropped off. However, once I got there, I was rewarded with my very own lane:

The check-in agent confirmed that yes, I was the only one in Suites today, and I would have the entire cabin to myself. Score! After a quick duty free shop it was through security and immigration which was pretty quick, and then a rather long walk to the satellite gates where many of the Star Alliance airlines have their gates.

Once in the Singapore First lounge, strangely, there were about 10 other people hanging around, in addition to 4-5 lounge staff who were all sitting around and having a chat. Rather strange, especially since I knew I was the only one in suites today. The others, I assume, were top level Singapore elites, but the whole environment was a bit strange. Anyways, made a quite pit stop before getting food….I’m surprised anyone in a first class lounge needs to be told this is recycled water and they shouldn’t drink:

Agent presented me with a menu of what was on offer in addition to the buffet…naturally, I went with some eggs benedict:

The buffet did look rather tasty, however. Even with ten or so people in the lounge you had to wonder how long it had been sitting around for though…

Most important part of the buffet. I tried to pour myself a glass of champagne, but the lounge staff was mortified and insisted on bringing it to me.

The “living room” area of the lounge:

My eggs benedict were super tasty, although my Veuve came cut with orange juice. I suppose it was only 10am so I can forgive this, but I did ask for “champagne.”

I love the little seating cubes that Singapore has in their first lounges. They’re the perfect combination of private, space, functional, etc.

I think I tried two or three different times to go down to the gate to board starting about 45 minutes before the flight, only to be told by the lounge attendant that it wasn’t time yet. Of course, with about 15 minutes left until departure I tried again, at which point she simply told me “yes, you can board now.” Hmmm…..

Singapore Airlines flight 232
Sydney, Australia (SYD) to Singapore (SIN)
Depart 11:00, Arrive 17:20, Flight Time: 8:20
Airbus A380-800, Registration 9V-SKD, Manufactured 2008, Seat 3F
Miles Flown Year-to-Date: 93,106
Lifetime Miles Flown: 2,470,083

Once aboard, however, the crew instantly greeted me by name (easy since I was the only passenger in Suites) and was the perfect blend of helpful and hands off. Normally, I struggle with crews that are cold and lazy or the other extreme: too deferential and won’t let me have a bit of space. From the very first moment this crew read me perfectly. Nice note in my suite letting me know it was ready for me:

Glass of champagne? Don’t mind if I do!

Overhead view of the 12 suites Suites cabin:

My suite, taken from the door:

Seated, looking across to the other site of the plane with all the doors/windows opened:

Bit of an angled shot into the suite directly across the aisle from me:

Have champagne, am happy, ready for takeoff:

After takeoff, candied nuts and more champagne. Personally wasn’t a big fan of the candied nuts.

Next up was the caviar course, which was fantastic. Debated asking for another helping, however, knowing all the food that was coming I was glad I passed. It was served with some of the butteriest and most garlicky bread I’ve ever had on a plane. Winning!

White onion and thyme soup with prosciutto ham…was way more flavourful than expected!

Very tasty salad with cranberries, goat cheese, and walnuts:

…and the book the cook main course, the Boston Lobster Thermidor. The most interesting part to me was that Singapore offers two different lobster thermidor dishes, but depending where it’s catered from it seems potlatch which you will eventually get. It was slightly overcooked, but given it was being served on a plane it was pretty tasty!

Warm rosemary apricot tart with vanilla ice cream…amazing.

If you’ve read my blog for long, you know I can’t turn down cheese. I could make a whole meal of it…which gives me an idea for a future flight. However, I was pretty stuffed by this point. The crew, however, would not be deterred, and insisted on making me a cheese plate with a little bit of everything. I have to say, Singapore is the only airline that can rival Lufthansa in my books on the cheese course.

We’re finished, right? So I asked for a Johnny Walker Blue, one ice cube, so I could watch some tv. I was offered pralines. I declined. “Are you sure we can’t just bring you one?” Ok, one. This is what came:

They tried to give me more food before landing, but I just couldn’t. I was still stuffed. Plus, the whole point of arriving Singapore late afternoon was to enjoy the magic that is Singapore’s street food scene! I did, however, have one more Johnny Walker for the road. This flight was absolutely amazing, and I couldn’t have asked for a better experience. My last A380 flight in February I felt a little cheated because I slept 90% of it, but this time I definitely maxed out the experience!

First thing I wanted upon landing was a washroom, and look…first one I found had a perfect view – from the urinal – of the plane I had just arrived on:

My phone rang at this very second, and reminded me:  “Welcome to SIN!”  Uhhh…..

Decided rather than melt in the humidity I would try Uber once more, which was super easy, and soon I was checking in at the Westin. After a shower and a bit of rest, headed up to the executive lounge, which had a rather impressive happy hour buffet and drinks service, despite the lounge being absolutely empty.

Impressive, except this scary jell-o concoction:

After recovering a bit, I headed out to one of the best things about this hotel. It is right around the corner from the Lau Pa Sat market, which has a street next to it that is known as “Satay Street” at night. So, it was time for dinner: delicious chicken satay.

See the right side of the pic? That is more than a dozen stalls with grills all making satay. Plenty to choose from, and all delicious. But the heat, smells, and humidity are overwhelming!

I was pretty exhausted at this point, so headed back to the room to get some sleep. Only one problem. When I opened the door, I couldn’t see anything. This was perhaps the most strangely designed room I’d been in anywhere in the world. No light switches near the door. When I finally did find one, I took pics to show why it’s so confusing.

View from the door. Imagine this long corridor in the dark:

Then, when you find your way to the end and turn left, you have THIS long corridor…also pitch black. See where my suitcase is? Once you pass that, there is finally a light switch on the left. Incredibly odd design!

That said, after dozens of times in Singapore, this was only the second time a hotel has really impressed me. I seem to stay somewhere different every trip, and never am super happy with my stay. They’ve all been “fine” and never really “bad” but also never impressive. The Westin, however, despite the light switch, I really liked. The other one I’ve really liked is the Mandarin Oriental, but for price reasons, that’s just not a regular option.

The view, however, from the approximately 30th floor “lobby” of the Westin is great:

After an all too short overnight in Singapore, it was time to head back to Changi Airport to enjoy the world’s best airport and also the Private Room Singapore First Lounge! Called another Uber, and I was on my way…

Sep 152017
 

Took the Gautrain to the airport since I had plenty of time given the flight was a relatively late departure and the Hyatt would only let me stay until 4pm. To their credit, they didn’t have to give me a late checkout at all, but when I mentioned I’d been staying at this property for over 20 years despite Hyatt being the one chain I don’t have elite status with, they offered me a 4pm checkout on the condition I continue to say nice things about them. So no more! This is a great way to win loyalty of infrequent guests when you don’t have a bunch of check-ins coming!

Bigger disappointment was when I got to the airport. The check-in line for business class was about 50 people deep, despite it approaching peak hour for long-haul departures. To make matters even worse, there was only ONE desk open, and she was moving at a snail’s pace. Unfortunately, the economy lines looked even worse, with hundreds in line, and most of them having trolleys stacked high with luggage.

Lots of comments of “no wonder they’re going bankrupt” and then all of a sudden, after nearly 30 minutes in line, four more agents appeared from nowhere and opened up all at once. Are you kidding?!

Security was equally annoying, and the agent absolutely refused to let me through with my rolling bag. “It is too big” “it is too heavy” and then he actually held out his hand, and it became clear what he expected. I raised my voice, loud enough so the agents standing around could hear, and said NO, I’M IN BUSINESS CLASS, I’M NOT GOING TO BRIBE YOU JUST TO CARRY MY BAG ON. One of the other agents quickly rushed up and said “business class, please, go right ahead.” It was quite an ugly experience, and frankly quite surprising at Jo’Burg. Ugh.

When I got to the South African lounge, it was absolutely packed as would be expected at this hour, but I managed to find not only a quiet corner with plentiful outlets, but it was in a part of the lounge that also had wonderfully cold air conditioning. Definitely a win!

One of the best parts of this lounge is the super friendly attendants at the bar. Normally I’m slightly annoyed by lounges where you have to get every drink poured for you, but the agents in this lounge are always so friendly that I actually enjoy the interaction. Plus, this lounge always has a cranberry cheese that I absolutely love. I may have had a little more than I should…

Time in the lounge passed quickly, and it gradually emptied out as I was there. Perth is pretty much the last long-haul departure, so by the time I left the lounge was approaching empty.

As I headed to the gate, I had to snap a pic of one of my favourite duty free shops. I wonder if anyone ever buys the 15,000 rand (approx $1,000) zebra pelts that are for sale duty free…

Got to the gate, and we were on the wheelchair express tonight. One thing I didn’t expect were numerous elderly passengers with Zimbabwe passports in the gate area. The sign saying Perth confirmed it…I was going to get my second southern hemisphere trans-oceanic flight!

Boarding was absolutely chaos when it did open, especially because they decided to board wheelchairs and business class at the same time. That didn’t work out so well.

South African Airways flight 280
Johannesburg, South Africa (JNB) to Perth, Australia (PER)
Depart 21:15, Arrive 12:20 next day, Flight Time: 9:05
Airbus A340-300, Registration ZS-SXB, Manufactured 2005, Seat 15A
Miles Flown Year-to-Date: 87,077
Lifetime Miles Flown: 2,464,054

South African seat maps are available online right up until departure usually, so I stalked it carefully from the lounge and managed to get myself an empty seat next to me. For business class, I find these seats a bit uncomfortably close together, so having a second one would make for a much more comfortable flight. Plus, double pillows and somewhere to set my bag. Having a bulkhead was just an added bonus!

Welcome aboard champagne and bottled water. Off to a much friendlier start with the crew than the flight from Brazil.

A bit of light reading material. When I was in the lounge, a couple of people were talking about how they had been at the airport the previous day, and there was a temporary lockdown when there was a rumour Grace Mugabe was in the airport trying to covertly flee the country…and her arrest warrant. Oops!

What’s for dinner tonight? Despite the late hour, a rather full meal:

Full breakfast in the morning as well:

After two flights, I’m comfortable saying South African really needs some work in the canapé department. Soggy bread, mushy spreads, it was just very unappetizing.

The duck breast starter was relatively light which was what I wanted, and decently flavourful. It was nice to have something different, even if they didn’t hit a home run with it.

Similarly, I can’t remember the last time I had lamb chops on a plane, completely with old fashioned mint jam. Again, not the tastiest dish I’ve ever had on a plane, but it was a nice change. Overall, I was pleasantly surprised.

Even the cheese course was significantly better tonight. The chevre was a really nice addition!

Pear tort for dessert was nice and small, but super sweet and delicious. Overall, catering out of Johannesburg was significantly better and although I wouldn’t call the meal amazing, it was solid. Definitely can’t criticize them too much this time.

Got about 5.5 hours of good sleep, woke up, brushed teeth, watched some tv on the ipad, and decided to give breakfast a go. The danish was super tasty, and I was trying to figure out what the yellowish disks were as I bit into them…only to finally realize they were the poached eggs. The texture was definitely odd, but with the salsa it worked. I wasn’t that hungry so only pecked at it, but again, for a plane breakfast they did a pretty good job!

Landed in Perth right on time, and immigration was a breeze. I saw an agent instead of using the automated gates, because I wanted a Perth stamp in my passport. Unfortunately, I was imformed there are absolutely no stamps anymore, but enjoy Perth!  Oh well, at least it was quick, and I was from the plane to exit in about 10 minutes and decided to grab an Uber to my hotel, the Four Points Perth.

Had a super friendly and chatty driver, who insisted on telling me about how much Perth has changed in the last 20 years, and I had really missed out by not traveling here sooner. He clearly loved his home town, and was eager to share details with visitors. Definitely a very friendly welcome!

After checking in and grabbing a coffee from the lounge bar and cafe, I decided to head out for a walk. Quick thoughts on the hotel: for a Four Points it was rather nice, and comfortable, and in another city could easily have been a Sheraton. The staff was quite friendly, rooms were a good size (though I must confess they did upgrade me to a junior suite), and I loved having a craft beer bar in the lobby. Definitely felt a bit more “hip” than the average Four Points, and reminded me a little bit of the Four Points in Brisbane. Plus, the location was really nice.

Several people had told me with just one afternoon the thing to do would be to take a walk to Kings Park if it was nice, and enjoy the city from above. With temps about 18C and gorgeous blue skies it was a perfect day for a walk, so off I went. It only looked to be about 2km on the map, but what I didn’t know is a large chunk of that was up the appropriately-named Mount Street which had an average incline of over 7%….for quite a long stretch. That’s one way to burn off the jet lag!

At the top, I was rewarded with a great view of the CBD:

Jacob’s Ladder, a popular staircase built into the side of the mount with lots of locals running laps up and down. From the very fit to the very unfit, everyone was out enjoying the nice day.

Path through King’s Park. Did I mention it was a gorgeous day?

Another view of the CBD from King’s Park:

World War One Memorial in King’s Park:

Boab Tree from well outside Perth. When a road threatened it it was uprooted and very carefully transported all the way to Perth to be planted in the park.

On the walk back, walked by Perth Arena which was packed with families going to see some boy band or another. I beat a quick retreat to my room for a shower, before heading out to get dinner and drinks. Being a weekend night the pubs and restaurants were packed, and I felt like I had stepped back in time a decade or more. It wasn’t quite as bad as Darwin where I felt like I’d stepped back nearly 40 years, but Perth definitely marches to its own beat and definitely doesn’t feel like the year 2017. In a way this was a really nice thing, as it gave the city a really nice unique character and made it more memorable.

One of the best parts of Australia to me is the amazing coffee culture, and I think Australia has some of the best coffeeshops anywhere in the world. So good that I pretty much avoid chains here all together knowing I’ll get something much better at an independent shop. Several sites recommended La Veen Coffee to me, so after a good night’s sleep I headed over to see what trouble I could get into.

Delicious cold brew and eggs benedict hit the spot and was amazing!

Walked around the city for another couple of hours after breakfast, and then it was off to the airport to continue my adventure to Sydney!

Sep 132017
 

No wait to check in with South African, although I was mildly surprised that the check-in agent spoke extremely limited English. Not that I expect Brazilians to speak English, but I was definitely surprised that doing check-in for a country where the lingua franca is English you wouldn’t have English-speaking agents – especially in the business class check-in line!

No worry though…and maybe it was good practice because while security was super easy, passport control decided she wanted to ask about the extra pages in my passport. Except, her English didn’t go beyond “how many days” and “where you work” – so my terrible Portuguese and passible Spanish got the point across, but it was definitely a trying interaction.

The last time I was in Sao Paulo it was on a long transit with United, and I remember a smallish United club that was definitely not the most pleasant place to pass the time. This has since been replaced by a rather nice Star Alliance lounge which is not only spacious, but also rather bright and airy. The only downside was that it was slightly warm since it was “terminal temperature” but overall it was quite nice.

I didn’t check out the showers, but there were plentiful places to charge your devices, and even with the lounge rather full of evening departures to Johannsburg, Frankfurt, Zurich, Houston, etc, there was plenty of seating. For some reason, I was feeling some protein was in order, so a hamburger pattie, meat pie, and some more pão de queijo it was!  …with a glass of reasonable Argentine malbec to wash it down, of course. For anyone taking notes, the entire bar was also self-service.

After about an hour in the lounge I headed towards the gate, and was glad I got their slightly early to (a) catch a short of my plane before the sun set, and (b) because it was at the very last gate in the terminal. I joked about the long walk to the gate agent as we were queueing to board, and she said “it costs more to park closer.” I don’t know if she was kidding, but….

Boarding started 30 minutes before departure, and I was excited to see just how much of an improvement South African’s A330-300s were over their tired old business class.

South African Airways flight 223
São Paulo, Brazil (GRU) to Johannesburg, South Africa (JNB)
Depart 18:00, Arrive 07:25 next day, Flight Time: 8:25
Airbus A330-300, Registration ZS-SXJ, Manufactured 2016, Seat 6K
Miles Flown Year-to-Date: 80,325
Lifetime Miles Flown: 2,457,302

I opted for seat in the sixth row, towards the back, since the flight looked completely empty and it looked like I would have the entire empty fifth row between me and any other passengers. I ended up being right. They actually blocked off the mini cabin behind the galley and kept it empty. In total, there were only nine passengers for the 28 seats in the front business class cabin.

First impressions: loved the colour scheme, and loved how spacious it felt. Very similar to the Delta seat I had come down to Santiago on.

View across the cabin, in 1-2-1 configuration.

The red accents were a nice touch. Headphones hanging at the ready:

Middle pair of seats – even here plenty of room between you and your seatmate.

Happy…and very tired to be on-board and settled in.

Pre-departure champagne was served…in a real flute. There were some delays in boarding, so when she came to collect the glass I asked if I might have another. “No. One per passenger.” was the reply. Ugh.

Event the seatback video was advertising…the seat we were already in. Maybe this was meant for economy?

Nice-looking amenity kit, but just the basics inside.

The menu looked a bit better than I remember from recent South African long-haul flights:

Service began about 30 minutes after takeoff with drinks and canapés. The canapés reminded me of something I would see on a US airline – just uninspired and kinda cheap looking.

The roasted filet starter. It tasted better than it looked, but was definitely a little too roasted for my taste. That said, it was reasonably tasty. But what’s with the unnecessary random lettuce garnish. The 90s called…they want their plating back.

I don’t remember why, but I went with the chicken main. It was perfectly cooked, and the vegetables were a bit better than the usual super-uninspired fare. Given my usual low expectations for catering on South African, I’d say this meal overall did pretty well. Plus, there was garlic bread…

The milk pudding with caramel sauce, however, was amazing.

Ok…the cheese plate was pretty bad. I would almost venture to say worse than Untied with the cheap packaged biscuits and rubbery cheddar…but there was fig spread. So tough call…

The novelty of the trans-South Atlantic route hadn’t worn off on me yet, but I was a little concerned about our apparent flight path. Upside…maybe a quick stop in Ascension or St. Helena?

I managed nearly five hours of sleep, and wasn’t really hungry when I woke up, but the crew insisted I “at least have a little.” Ok, so I went with the deli plate. It was reasonable, except that damn lettuce garnish made another appearance…

Upon landing, some rather official looking people boarded, and the flight attendants announced over the PA that everyone must remain seated while customs officials boarded the plane. A woman’s scream could be heard from deep in the economy section, and a few minutes later two women with Louis Vuitton handbags were escorted off the plane. No clue what it was all about, but added a bit of excitement.

Rather long walk to immigration, and the usual early morning long lines in Johannesburg. Fortunately things moved relatively quickly compared to normal, and I was through in about 30 minutes. No questions, quick stamp into the country, and on my way.

On previous trips I had opted to skip the arrivals lounge, but out of curiosity I decided to check it out this time. It’s a short elevator ride up just beyond the baggage area, and while small has everything you need upon arrival. There was an extremely friendly agent working the desk who was not only welcoming but also offered a shower (with escort to the shower) and offered if there was anything else I needed be sure to ask her. A nice touch after a redeye when you’re tired and jetlagged.

After a shower and a couple bottles of water it was through the arrivals area, to the domestic wing, through security (which moved pretty quickly) and into the domestic South African Airways lounge to wait for my connecting flight. Was nice to see the large model plane in the lounge still:

Boarding was via a bus gate (as widebody domestic flights usually are at Johannsburg) because the plane had arrived internationally and was still parked at the international pier. Bus to the jetway, walk up a long flight of stairs into the jetway, and time to board.

South African Airways flight 323
Johannesburg, South Africa (JNB) to Cape Town, South Africa (CPT)
Depart 10:05, Arrive 12:15, Flight Time: 2:10
Airbus A340-300, Registration ZS-SXC, Manufactured 2004, Seat 1A
Miles Flown Year-to-Date: 81,114
Lifetime Miles Flown: 2,458,091

I had originally chosen a seat in the middle section since I hate people climbing over me and I hate climbing over people. I wasn’t looking forward to these seats in a couple of days to Australia after the great experience I’d just had:

There was even a small snack served on this flight which could have been much better, but given that I wasn’t hungry it was adequate for pecking at the fruit at least:

Overall, South African actually managed to exceed my expectations on this flight. I had great hopes for the new A330-300 seat, and it met all of them with flying colours – although I’m sure the light load on the flight also helped to colour my perspective a little bit. South African can also be extremely hit and miss with service, but it was definitely a home run this time due to a great new hard product and well above average crews. Now, time to enjoy Cape Town a bit!

Sep 082017
 


After a good night’s sleep thanks to great wine and a beef coma, got up early to do a bit of walking around the city before my evening flight to Sao Paulo. I wanted to get to the airport early and explore the newish AmEx Lounge there for a couple of hours before my flight. The Sheraton had no problem giving me a 4pm checkout, so I had most of the morning and afternoon to walk around.

Rather than get breakfast in the lounge I opted to get an early start and get breakfast on the way. Nice try on the name Argentina, but the Dulce de Leche muffin was absolutely delicious.

Continued walking, and came to the Avenida 9 de Julio, one of the widest avenues in Buenos Aires with nearly six lanes in each direction.

As I was crossing the street (legally according to having the “walk” sign) a driver made a left turn right into the crosswalk, striking me and launching me onto the hood of her car. I won’t write this up again as I already did a post on this with all the details, but fortunately her car ended up worse off than I did:

I was completely in shock after being hit, despite being upright, and all I remember was yelling and gesturing at the driver to pull over and shouting at some pedestrians to call the police. One or more drivers must have seen the accident and called it in, because the police appeared in less than a minute after I was hit.

After shaking it off, and determining I was more or less ok, for some reason I decided to continue on my walk. Perhaps the ultimate irony about the accident is that I was struck by a car…walking to a cemetery. My destination had been the Recoleta Cemetery to a bit of touristing around. Main entrance to the cemetery:

The main attraction of the cemetery, Evita’s family crypt:

Tons of huge elaborate tombs sitting in rows:

As I left the cemetery, I got to thinking that if I was going to continue on with the trip, I would be doing a lot of flying over the coming weeks, and the last thing I needed was the possibility of a rogue blood clot from possible internal bleeding. Problem solved when I stopped in a pharmacy to buy some aspirin…it was amusing the look on the pharmacist’s face when he queried why I needed it. Positive from this whole experience: my Spanish vocabulary has expanded to being able to talk about being hit by a car. Hah!

Small, but empty park, on the walk back to the hotel:

As I went to check out, I encountered a phenomenon I’ve never had anywhere in the world. Normally, when leaving a country, I pay the bill with any cash that I might have left over in order to not lose it before my next trip and then pay the rest with a credit card. I’ve started doing this since Uber became common, knowing I wouldn’t need any cash after leaving the hotel.

However, upon checking out at the Sheraton, the guy at the front desk told me that if I paid the room in cash, then he would need to charge me tax on it. If I paid with credit card, no tax. Made no sense at all. Thinking back on it, I might have had about $50 in cash, and the tax was going to be something like $40, so I decided even if I had to exchange it at the airport at a bad rate I would come out ahead. It was just strange.

Then I called an Uber…and it turned out that in Buenos Aires Uber doesn’t accept American Express. However, you CAN pay the driver in cash. That went a long way to taking care of my leftover cash.

Quickish trip to the airport, and on the way we drove down Avenida 9 de Julio. Stopping at a red light, a mime came out into the middle of an intersection and did a little performance for tips. I get it: wear a bright red shirt and be 6’4 and you get hit by cars, but if you’re a mime you’re safe. Odd.

Check-in, immigration, and security were nice and easy at the Aerolineas Terminal at the airport, and soon I had found the American Express Lounge. This lounge was recently built when the new terminal opened, and had been moved from the old terminal. In the old terminal, there was also a lounge within a lounge only available to Centurion Card holders, so I was curious to see if it existed in the new lounge as well.

Entered, showed my card, and was pointed to a door on the side and told someone will be right here to escort you in. Nice! I was the only one in the lounge when I arrived, and had the whole place to myself. While it was self-serve if you wanted, there was also one lounge attendant who kept insisting on bringing me drinks. Half of the bar…great liquor selection (especially the Johnny Walker Blue) and a pretty respectable Veuve for champagne:

Other half of the bar, including wine selections:

The main seating area of the lounge:

I decided to start with a glass of champagne, to celebrate my near miss with the car. Note the Veuve Cliquot stemware:

Buffet area:

Tasty selection of cheeses. These weren’t out when I arrived, but when I got there (I think I was the first guest of the day) they quickly rushed to set up the entire buffet just for me.

…that included mini sandwiches and a selection of cheeses and cold cuts:

After a bit, I decided to be extra-classy and enjoyed some sour cream and onion Pringles with a glass of Johnny Walker Blue…neat. This was followed by a couple more glasses…which weren’t measured…but the bottle was roughly 1/3 full when I arrived…and empty by the time I left…

Fortunately, the boarding gate was just two down from the lounge, and the lounge attendants insisted I enjoy the lounge until the last possible moment so I could be the last to board. At this point, there were two other very loud Americans in the lounge, waiting for their Delta flight to Atlanta. Strange characters, dressed in jeans and hunting jackets with baseball caps, and complaining that there was no Budweiser in the lounge. Not who I would imagine to be Centurion Card holders, but you never know!

Aerolineas Argentinas (Operated by Austral) flight 2242
Buenos Aires, Argentina (EZE) to São Paulo, Brazil (GRU)
Depart 22:00, Arrive 22:45, Flight Time: 2:45
Embraer ERJ-190, Registration LV-CET, Manufactured 2010, Seat 3A
Miles Flown Year-to-Date: 75,694
Lifetime Miles Flown: 2,452,671

All aboard, I was the only one in business class on the ERJ tonight. Only one of nine seats taken, but coach looked to be pretty much completely full except a seat or two.

Oh look, there’s even a mini amenity kit. Despite the J code on the ticket, I guess technically the call it “ClubEconomy.” Probably a better description, since when most people think of business class they think of seats that convert into flat beds and not domestic/regional seats.

Welcome to Seat 3A

I’m going to rant a little now. About 15 minutes into the flight, the flight attendants came on the PA system and announced there would be no service on this nearly three hour flight, due to the fact they were expecting turbulence. Now, I get this for short periods, or if there was an area with known weather, but this was one of the smoothest flights I’ve ever been on. Maybe two or three little bumps the whole way.

As if to make their point, they also blocked off the flight deck and galley by placing a service cart in the aisle. Want to use the washroom? Head all the way to the back of the plane…because that’s safer when there’s suppose to be turbulence? The turbulence was also sooooooo bad (sarcasm) that the crew spent around 90% of the flight standing around in the galley eating and drinking and chatting with each other…including at least one of the pilots.

No question this was just a lazy crew looking for an excuse to provide no service at all. I even tried to ring the call button at one point to ask for a glass of water…multiple times…and was completely ignored. This must have been the laziest crew in the history of aviation.

Thus, I can’t comment on food and beverage available….because we were never offered anything. Water included. Awful.

Great view of Sao Paulo on descent, however…the city just goes on and on!

After deplaning, quick shot of our ERJ:

Managed to change the rest of my pesos at the airport at a pretty bad rate, but losing 20% on $20 or so isn’t really the end of the world as far as things go. Decided to take an official taxi which accepted pre-payment by credit card, and I was off to my hotel to enjoy two nights in Sao Paulo before continuing on to Africa!

Jun 112017
 

There was something refreshing about being able to head out at 10p on a Sunday for a work trip instead of leaving on a Friday or Saturday and losing an entire weekend. I was actually able to enjoy my weekend, and only head out to the airport around 7pm to catch my flight to Frankfurt. Only one small problem: I was on a J fare, and while my United upgrade to first cleared at the time of booking, Lufthansa was still holding me on the waitlist to Almaty despite first only being booked to three of eight seats. It looked like I wouldn’t find out my fate until I got to Frankfurt. That said, Frankfurt to Almaty (via Astana) was a daytime flight, and with a 2-2-2 configuration in business it was questionable if it was even worth the upgrade.

This was my first time flying United out of Dulles in about six months, and it was rather pathetic to see how United has completely given up on their first product. Premium check-in is tucked away, and there’s no separate check-in for first anymore. Even worse, the agent I spoke to didn’t know there was a difference! “We just have Polaris class now.” Sigh, it just gets worse and worse. It’s to the point I’ve already more than doubled my premier qualifying dollars, have hit the miles, but still don’t have my required four segments on United. Sigh. They still have the best frequent flier program in Star Alliance, however.

Fast forward to the terminal, and my first task was to find some new headphones. I had left mine somewhere on a recent trip, and had forgotten to order new ones, and by the time I realized it it was mid-day Saturday and I didn’t know anywhere good in my ‘hood to buy them. So Dulles it would be.

After getting to the C terminal on the walk to the Global First lounge, I came across one of those Best Buy vending machines I’ve seen the past couple years. I was intrigued by the novelty, and picked up some wired Beats earbuds from the machine. A few weeks later, and I have to say: they’re really good quality and I’m thrilled with my purchase!

Got to the Global First lounge, which was absolutely packed. It’s my understanding they pretty much let all Global Services members in business class in now, and it was the most crowded I’ve ever seen it. High quality self-service bubbles as always, but what passes for cheese these days is absolutely pathetic. The quality of this club is now firmly below the Chicago Polaris lounge. Next time, I’ll actually go to the Lufthansa Senator Lounge in the B Terminal.

Wait for the flight was uneventful, and soon it was time to board.

United flight 932
Washington DC, Dulles (IAD) to Frankfurt, Germany (FRA)
Depart 22:00, Arrive 12:10 next day, Flight Time: 8:10
Boeing 777-200, Registration N219UA, Manufactured 2001, Seat 1K
Miles Flown Year-to-Date: 45,736
Lifetime Miles Flown: 2,422,613

Shockingly, United First had been booked to eight of eight a full two weeks before this flight. Either they gave away lots of upgrades and awards well in advance, or they actually managed to sell some first fares. Either way, in years of flying United I’ve never seen first sold out on a Europe route before the day of flight.

Nothing says first class like welcome aboard sparking wine in a plastic bottle served in a plastic flute. I know some people actually consider this aspect of “Polaris” charming, but to me it’s charming in the same way that a Costco hotdog is better than cooking a hotdog at home. You can put cheap lipstick on a pig, but this says “no class” way more than “first class.”

Best part of Polaris: the gel cooling pillow. This proactive crew passed them out to the eight passengers in first, and were soon heard telling the passengers behind us in business there were none left. United corporate may be failing to protect United First, but this crew was spot on.

Soon after takeoff the ramekin of warm nuts arrived, complete with a skewered olive, mozzarella, and tomato. I guess its better than just nuts?

“Seared tuna, kale salad with apple and red quinoa, wasabi paste” – while the tuna looked appetizing it was absolutely flavourless, and the wasabi paste looked more like a baby turd. While better than some of United’s previous attempts at a business appetizer (like the single skewered prawn I got once) it still fell way short.

Carrot ginger bisque soup. Giving credit where credit is due, this was perfectly seasoned and actually delicious.

Salad of cabbage, bok choy, carrot, mango. Just…no. Who needs that much raw cabbage in flight. Nothing says first class like cheap shredded cabbage. Since they’re in this picture, I will note, I love the golf ball salt and pepper shakers in Polaris. Also in this picture which I hate: first class service ON A TRAY.

“Seared short rib” with barbecue sauce, basmati rice, carrot, sugar snap peas. I showed this to a friend who agreed the radioactive red colour of the short rib was rather terrifying. Fortunately, it tasted much better than it looked. I normally hate fattier cuts of beef, but something about United’s short rib gets me every time.

Sigh. What United calls a cheese plate. I might have been impressed if not for what you will see later in this post…

Remember when United served ice cream sundaes? Sure, it’s extremely simple, but sometimes it’s nice to have something simple that reminds you of being a kid. Unfortunately, the fancy new Polaris ice cream sundae dishes seem to have a habit of shattering and putting glass shards in peoples’ mouths, so United has replaced the ice cream sundae with cheap mango sorbet in a cardboard container. Gross.

The mini apple pie and chocolate/nut bar were fairly tasty, to be fair.

Nothing more to say about this flight. I chose the flight for three reasons, and United delivered on all three: the late 10pm departure time, a nice cool cabin for sleeping, and generous pours of red wine which enabled nearly six hours of uninterrupted sleep on the way to Frankfurt. Sleep was so good, actually, that I was out cold until 10 minutes before landing. I had ensured the crew 10 minutes would be enough to bring me to life, and they kindly obliged. I feel the need to mention again this crew was fantastic, and it’s sad United didn’t give them more to work with and be proud of.

On the taxi in Frankfurt, an Uzbekistan 767 which I am very excited to be booked on in a couple of weeks:

Upon landing, I pulled up my reservation on Lufthansa’s app, and something had changed. The waitlisted segment had gone away and it looked like it was confirmed it first, but it was really hard to tell. So, I just headed to the first class lounge, and pretended that all was right. The agent was puzzled, and gave me the “but you are booked in business class.” I told them the app told me the upgrade was confirmed, and when they checked a bit more “yes, the gate JUST processed it. Please come in and enjoy.”

Quick shower, where of course I picked up another Saunaente before enjoying a double espresso and glass of bubbles for “breakfast.”

Fortunately for me, my flight today would be departing from a bus gate, meaning I got a ride to the plane. They may have waited until the very last minute to confirm me, but I was going to get the full Lufthansa First service today. Let’s see how it compares to the Untied flight I just came off of.

Lufthansa flight 646
Frankfurt, Germany (FRA) to Astana, Kazakhstan (TSE)
Depart 13:20, Arrive 22:55, Flight Time: 5:35
Airbus A330-300, Registration D-AIKP, Manufactured 2012, Seat 1A
Miles Flown Year-to-Date: 48,422
Lifetime Miles Flown: 2,425,299

Wow…champagne…and it’s with classy nuts, not in a plastic flute, and I get a rose. I love the little classy touches on Lufthansa.

My ride to the plane…one of the things I love about Lufthansa.

Beef tartar amuse bouche. A bit risqué for an inflight meal, but super tasty with a little creme fraiche.

It may not be the highest quality caviar, but there is something simply elegant about Lufthansa’s caviar service which I love. Plus, they always give me an extra generous helping.

Lufthansa does an appetizer trio, and I admit that usually at least one of the appetizers is a little funky. Today was veal with turnip salad and wild garlic sour cream (super tasty), pomegranate couscous with feta and cashew nuts (also tasty), and the odd prawn cocktail. Odd because it was a single prawn with a creamy sauce that I understand is a german thing. Regardless, compare this (with caviar) with the tuna nightmare United served me, and you can do the maths.

Salad…it’s hard to be too fabulous with salad, and this was just ok. Mixed leaf lettuce with sauteed mushrooms, tomatoes and pumpkin seeds.

Now, I admit I don’t normally think of this as a main course, but when it is Spargelsaison in Germany you can’t pass on the white asparagus entree. I’ve had this a few times now, and I won’t lie – I’ll book trips in May just to have it again. The hollandaise sauce is the perfect accompaniment and the side of smoked turkey breast and cecina de vacuno added just enough protein to make it worth it.

See the United cheese plate above. See the entire Lufthansa cheese CART below. I don’t think anyone does a cheese course like Lufthansa does.

The only reason the plate below is small is because I was stuffed. A couple of the cheeses were wonderful and I would have liked more for sure.

a bit unusual, but delicious: melon strawberry gazpacho with sour cream ice cream. It was so good I asked for more later in the flight, but alas it had all been eaten.

To finish it off, a delicious double espresso with chocolate.

After a few hours of working, I was offered a mezze plate and pretzel before landing in Astana for our brief stopover. Accompanied with another double espresso and some Johnny Walker Blue of course.

Since there was no more gazpacho, it was insisted that I have the tahiti vanilla ice cream with warm cherries. I love cherries, and these were nice and sour and perfectly delicious. Two for two with the desserts tonight. Sure beats pre-packaged mango sorbet!

When we landed in Astana, 90% of the passengers got off. This was quite in contrast to my last time on this flight maybe six months ago when almost everyone was going to Almaty. Today, it would be just me in first class, three people in business class, and according to the crew maybe 40 in economy.

Lufthansa flight 646
Astana, Kazakhstan (TSE) to Almaty, Kazakhstan (ALA)
Depart 23:45, Arrive 01:30 next day, Flight Time: 1:45
Airbus A330-300, Registration D-AIKP, Manufactured 2012, Seat 1A
Miles Flown Year-to-Date: 49,013
Lifetime Miles Flown: 2,425,890

I was offered a snack of some sad sandwiches on the segment, but opted to just relax and have a couple of Johnny Walker Blues before landing. Watched some more tv, and before I knew it another fabulous flight in Lufthansa First was unfortunately over. Now, time to get to Kazakhstan and get to work!

May 182017
 

So, a lot of this post is likely going to seem a bit familiar since I did this exact same route just four weeks prior. That trip, however, wasn’t the best Lufthansa First has to offer (at least in the air) although it was still a great trip. I was curious to see how this one would compare…and would it satisfy my craving for Lufthansa First for a while.

Rather than get up early, I had a bit of a revelation the night before. Why get up, shower, dress, get sweaty walking to the First Class Terminal when you can just roll out of bed, throw on anything, and walk there and shower…thus gaining nearly 30 minutes of FCT time? That was settled, so all that was needed was to roll out of bed and across the street to Starbucks, have a quick iced coffee, check out, and walk to perhaps my favourite airport terminal in the world. 10 minute walk from the Sheraton, and I was…”home:”

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I don’t think anyone (except maybe me and a few frequent flier nerds) actually walks to the terminal’s lower level entrance, and most get dropped off 0n the “departures” level of the terminal/airport one level up. But, for the few of us who do, Lufthansa has the entrance well-signed:

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Took the lift up, quick check-in and when the agent saw my name he seemed to have a flicker of recognition. He still asked if I’d ever been to the terminal before, and when I said yes he escorted me through security, told me to make myself comfortable, and he would be right back.

I’d heard rumour that the limited edition Easter ducks were long gone at this point, and when he came back five minutes later with my boarding pass, he told me “we’ve been expecting you, and we saved you a special Easter duck knowing you would want one for your collection for sure!” Now if that isn’t service, I don’t know what is…

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I was pretty hungry by this point, so I joined the duck for a breakfast of fresh-squeezed orange juice and some eggs benedict…which was delicious. Not just “airport good” but honestly one of the best eggs benedict that I’ve had anywhere in the world.

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Still not quite full, I decided to be healthy with some of their more “exotic” fruits on the buffet, and had some dragonfruit, mango, and pomegranate…which I promptly offset with a couple of viennoiseries….

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I was offered more water, and while Voss may be good enough for Madonna, I requested some Valser still this time. Why? Because with the First Class Terminal’s water menu…that’s your prerogative!

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After breakfast had a nice long shower and just took some time to relax. Sitting around in lounges gets old quickly, so was nice to use up my time this morning productively before it was time to head to the plane. I was the only one in the terminal headed to Chicago today, so the Porsche to the plane was all mine:

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Long ride around the airport today, which ended with a nice picture of my rides:

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It’s always great being the only one to walk from a car to the plane, and see the looks you get from your fellow passengers when boarding 😉

Lufthansa flight 430
Frankfurt, Germany (FRA) to Chicago, O’Hare (ORD)
Depart 10:45, Arrive 12:45, Flight Time: 9:00
Boeing 747-8i, Registration D-ABYP, Manufactured 2014, Seat 1K
Miles Flown Year-to-Date: 41,043
Lifetime Miles Flown: 2,417,020

Upon boarding champagne was quickly offered, and perfection awaited. Special treat today: 1998 Henriot Cuvée des Enchanteleurs. Don’t get me wrong, I love airlines that pour Krug and Dom, but there’s something extra thoughtful about pouring a slightly more obscure high end champagne. The Sir Winston Churchill on Asiana was memorable, and this Henriot was also a delicious surprise.

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Pre-departure amuse bouche of chevre with mandarin…and if I remember right a roasted red pepper sauce.

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Up in the air, the table was set, and the usual stellar Lufthansa service provided. I must have smiled because upon commenting it’s always nice to see the garlic bread and caviar…

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…they made sure to offer an extra-generous portion of caviar today.

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Trio of starters: marinated tenderloin of veal with lingonberries, smoked rainbow trout with purple potato salad, and leipziger allelei vegetable salad. The salad was underwhelming, but the other two were fantastic.

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Spring onion soup with parmesan cheese and croutons – surprisingly flavourful and tasty!

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Time for the main event – decided to go with the fish option today, and the “monkfish in pommery mustard sauce with ginger cucumber and parsley potatoes” was absolutely amazing. I could have done without the potatoes, but the monkfish was delicious.

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Here comes the cheese and dessert cart. I don’t think anyone does cheese like Lufthansa.

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Nice selection, with some sweet biscuits. Fantastic.

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How could I resist finishing with an apple strudel and some Johnny Walker Blue?

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Ok, one more if you insist…

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Somehow, I wasn’t tired after all this food, so opted for a double espresso and a couple of movies.

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After about five hours of movies, it was time for a pre-landing snack. I was recommended the seafood soup with crawfish tails and chilis and the Spanish meat and cheese plate. Went great with another glass of the delicious Henriot and some pretzel bread.

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Quince jelly and my favourite – manchego cheese. Yum.

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A couple of scoops of cassis sorbet and another glass of Henriot to finish off an absolutely delightful flight.

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They wouldn’t let me finish without a couple of chocolates for the road.

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All in all, another fantastic flight with Lufthansa that lives up to my expectations as my favourite first class product in the world. It’s not the most private seat, it’s not the most exotic food, it’s not necessarily “big name” champagne, but what it is – to me – is solid in every respect. I know what I’m going to get, and I don’t have to wonder if the crew will be good, or what could go wrong today. So, instead of having my Lufthansa fix for a bit, you can believe that I’m looking for another opportunity soon to enjoy it. If I’m lucky, it’ll happen this week…

Immigration and customs were a non-event in Chicago with Global Entry, and I was off to Starbucks to try and wake myself up. Seriously America, I leave you alone for a week and you come up with Unicorn Frappucinos? I weep for the future.

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I stopped by the United Club. I don’t know why. It was depressing. Hot, crowded, and felt like a high school cafeteria. I think I might have lasted five minutes before leaving.

United flight 622
Chicago, O’Hare (ORD) to Washington DC, National (DCA)
Depart 15:00, Arrive 17:55, Flight Time: 1:55
Airbus A320, Registration N432UA, Manufactured 1996, Seat 2E
Miles Flown Year-to-Date: 41,655
Lifetime Miles Flown: 2,418,532

Not much to say here – I think I dozed on and off the whole flight. It was a United domestic flight – there’s nothing to get excited about after getting off of Lufthansa first. It’s funny how context can really impact things – I’m sure it would have been an exciting and thrilling flight (except for the lack of meal) if it was your first time in domestic first.

I was planning after this trip to stay home for a while, but life had other plans. Next absolutely crazy trip starts in under a week, and let’s just call this trip report “One doesn’t go to Marrakesh to study – one goes on the way to Western Sahara! Very Nice! I LIKE!”

May 142017
 

After a quick coffee and beer, we headed down to the Aeroexpress train. It had already been a really long day and I was tired, so decided to spring the extra $10 or so for the business class car, and it turned out there were only 3 people in the whole car. Sure, it’s only like a 30 minute ride, but it was nice to be able to relax and enjoy it.

I had made the mistake of wearing shorts since it was over 70F when we left Abkhazia, but in Moscow it was 35F and freezing cold. After a short metro transfer, we had a 10 minute or so walk to our hotel, the St. Regis, and it was definitely a frigid walk. I’m still amazing not a single babushka came up to me and chastised me for being poorly dressed for the weather!

Check-in was quick and polite, and since both rooms had been booked under my name they were good enough to upgrade both of us to very nice one bedroom suites – can’t complain about that at all! Doing 200+ nights with Starwood last year is definitely paying off with much nicer upgrades than I’m used to receiving. Unfortunately it was going to just be a relatively short overnight and we wouldn’t really have time to enjoy the room, but it was nice nonetheless.

After dropping bags and putting on warmer clothes, we headed out for a walk. First, the obligatory Red Square and St. Basil’s Cathedral shot – something about the grey cloudy weather gave the perfect mood to the square:

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We wandered around trying to find a shop Ian knew that sold wonderfully kitschy Putin and Russia souvenirs, but apparently they’d gone out of business in the last year. We headed back to the GUM department store for some fantastic pistachio ice cream, and deciding we were hungry decided to check out Stolovaya #57 – a cafeteria in the department store modeled after an old school Soviet cafeteria…except with much better variety of food!

Vegetable salad with beetroot, peas, carrots….fresh fruit, stuffed bell pepper, and a chicken cutlet with mushroom sauce. Delicious and filling…and very authentically Russian…all this for under $10.

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After eating we wandered through the grocery store in GUM, and in the alcohol section they were selling Kalashnikov brand vodka….complete in a plastic kalashnikov bottle….only in Russia!

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After dinner, we headed to a small bar I’d been told about, not terribly far from Red Square, called Rules Taproom. A friend had told me they had one of the best craft beer menus in the world, but that we should expect to feel “tragically old and uncool.” We definitely brought the average age up by quite a bit, but at least we didn’t look too out of place with the extremely tattooed and hipster crowd. Plus, an amazing taplist and great taps!  A hockey trophy, brass knuckles, a grenade, a wrench, and lots of other cool stuff. Can’t wait to go back!

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Back to the hotel and bed by a reasonable hour, because we wanted to be sure to be able to hit the St. Regis’ amazing breakfast buffet before heading to the airport. Flight was at 9am, and it can take up to an hour to get to the airport, so with a 630a opening time for the buffet we knew we would be cutting it close.

Great night of sleep, at the buffet right when it opened, and it was worth the wait! Smoked salmon and whitefish, caviar, blue cheese, pain au chocolate, and fresh squeezed grapefruit juice. With a pot of tea, of course!

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Took nearly an hour for our Uber to get to the airport, but was definitely the quickest option. We did make it with plenty of time, but unfortunately I lost Ian at immigration, because his gates were at a different checkpoint, and clogged with loads of Central Asians who they were taking forever to process. I, however, made it through quite quickly and even had five minutes to stop in the SWISS lounge for some water and snack. Unfortunately, none of the shops sold more Putin magnets.

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Fortunately, the lounge was only a two minute walk from my gate, so nice and easy for boarding which was right on time.

SWISS flight 1325
Moscow, Domodedovo (DME) to Zurich, Switzerland (ZRH)
Depart 9:05, Arrive 11:40, Flight Time: 4:35
Airbus A320, Registration HB-IJS, Manufactured 1998, Seat 2A
Miles Flown Year-to-Date: 36,522
Lifetime Miles Flown: 2,413,399

Something about the welcome screens on SWISS always makes me feel relaxed and multicultural…a good feeling in this increasingly isolationist and polarized world:

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Pushback…the wonderfully kitschy lime green S7 livery and a Ural Airlines plane:

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Great view of the parked planes including a couple of Tupolevs on takeoff. Those S7 planes really stand out!

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Not a bad breakfast for a relatively short regional flight! Delicious Muesli, reasonable omelette, perfectly buttery and flaky croissant (unlike the ones usually served on US domestic flights which are more like glorified crescent rolls), some fresh fruit and cheese. I decided to make it a champagne brunch, and the fantastic crew insisted I have a second class…and pushed it on the guy across the aisle too. “If you waste the rest of the bottle, it will be a real pity!” Who can argue with that logic!

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Touchdown in a very snowy Zurich…yes, this is late April!

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Headed through immigration, and decided while I was at it to leave the secured area. As usual when dealing with Swiss border guards, they asked me a million questions, acting as if I was the most suspicious character they’d ever met. All Schengen/Swiss border controls are NOT equal – despite the intent. Why would you fly Zurich to Frankfurt? Why not just fly Moscow to Frankfurt? Why are you in Europe so much? Why do you spend so much time in Russia recently? Why is there a stamp from Somalia in your passport, on and on for nearly 15 minutes.

Headed to Starbucks for the most expensive Starbucks in the world (nearly $8 for an Americano – I think the only place more expensive might be Copenhagen…although even that might not compete these days.) On that note, any readers interested in adding to my database of Starbucks prices around the world hit me up. I track the price of a grande drip coffee (with tax) if you have a chance to look at your local shop.

After heading back through security, I headed to the SWISS lounge, where it was time for a local beer and a snack:

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One more local beer, and some Gummibärchen….because…it was still snowing and my Lufthansa flight was delayed nearly two hours:

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Finally, nearly two hours late, our flight was ready for boarding, so I headed off to the gate, where our Lufthansa plane was just pulling in….looks like we’ll be almost 2.5 hours late in the end! How un-German!

Lufthansa flight 1191
Zurich, Switzerland (ZRH) to Frankfurt, Germany (FRA)
Depart 14:40, Arrive 15:45, Flight Time: 1:05
Airbus A320, Registration D-AIPY, Manufactured 1991, Seat 6F
Miles Flown Year-to-Date: 36,699
Lifetime Miles Flown: 2,413,576

On the taxi out, I noticed lots of sleet and ice forming on the window:

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We were at the end of the runway, turning onto the active runway to take off, when I also noticed lots of ice/sleet/slush accumulating on the wings. Visions of Air Florida started dancing through my head, and I decided to start ringing the flight attendant call button frantically – probably 10 times in 10 seconds or so. I still don’t know if it was me, or a sensor in the cockpit, but the pilot turned off the active runway and announced to us we would need to deice before taking off due to snow moving in as we taxied out. Quite a scary moment!

Once airborne, despite the 50 minute flight time, a small snack was served. Scary sandwich, some fresh fruit, chocolate, and a glass of white wine. Skipped the sandwich, but the rest was quite tasty and impressive service for a short flight. This probably wasn’t Lufthansa’s best effort with the delay and all, but overall I still was left with a better impression that I usually am in the US. I think the attitude and composure of the crew went a long way towards helping.

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Landed in Frankfurt much later than expected, but fortunately was staying at the airport Sheraton. I was met by the general manager at check-in, who let me know that they’d followed up on my previous disappointing stay, and found a room that was extra cool with great air conditioning. I found out later they had blocked the room on both sides of me as well as above and below, and turned the air up full blast in those. A bit unnecessary, but the effort and CRM was super welcome. I’ll definitely be staying at this property again.

Headed out to Naiv, my favourite craft beer bar in the area, and enjoyed some delicious beer-braised bacon-wrapped dates:

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Along with a reasonably tasty German imperial IPA or three:

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With that, it was a quick ride back to the hotel for a bit of sleep. I wanted to make sure to be up early to enjoy what I hoped would be another amazing experience in the Lufthansa first class terminal!

Apr 252017
 

The day of the trip was finally here, and despite lots of last minute changes needed to deal with some unexpected work and personal commitments, I finally was able to salvage part of the trip. Unfortunately, that would mean missing two of the stops we had planned, but at least we would get to Abkhazia which was one of the parts I was super excited for.

American had changed their schedule about three months before my flight, and suddenly my DCA-JFK flight no longer existed. They decided instead to book me on an ERJ-145 flight instead, which meant an involuntary downgrade. Because it was the short part of an international itinerary no compensation was due, and they seemed completely uninterested in helping. Fortunately, about 45 days before the flight they changed schedules again, and there was now an option with first class. It meant a relatively short two hour connection in JFK, but I figured it should be doable in the spring.

Calling in, I got the rare fantastic agent who was able to force availability and get me on the new flight, and all was set. Day of travel I actually had quite a bit of time given the later departure, so decided to risk taking the metro to the airport, which was drama free. Rare occurrence on metro! Had to check-in with an agent to show them my Russian visa, and after they made sure to show me how annoyed they were with having to help me they checked me in and I was on my way to the lounge.

Lounge was serving the usual cheese and crAAckers along with some other unexciting kibble, but who can resist a whole carrot right before Easter?

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Blue skies, and a great view form the lounge at DCA for a bit of plane-watching. Plus, N406YX in the foreground would be my ride up to JFK today:

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Boarding commenced right on time with some rather grouchy gate agents and a total of three emotional support animals for the rather short ride up to JFK.

American Eagle flight 4540
Washington DC, National (DCA) to New York, JFK (JFK)
Depart 14:35, Arrive 15:55, Flight Time: 1:20
Embraer ERJ-175, Registration N406YX, Manufactured 2013, Seat 2A
Miles Flown Year-to-Date: 33,332
Lifetime Miles Flown: 2,405,647

I see lots of complaints online that American is very hit-or-miss with pre-departure drinks, but today was a definite hit. The always classy Chateau le Parker in the finest plastique crystal:

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Shortly after boarding and being seated there was some commotion in the entryway. I didn’t catch the whole conversation but apparently the passenger had accidentally packed some vital medications in the bag she was forced to gate-check, and needed/wanted to get them out. All I heard was the rather nasty gate agent saying “I don’t care what you think you need you ain’t gettin’ the bag now!” Followed by “you know what, you’re a very nasty woman!” from the passenger. I was having visions of Dr. Dao at this point, and had the iPhone really to shoot prize-winning footage….but eventually the pilot who was great managed to calm the situation (after the gate agent yelled at him to) and everything was defused.

After that bit of excitement, departure time came and went…except we weren’t going anywhere. The pilot came on at five minutes past the departure time and told us we would be another 15 minutes because they were trying to locate…a first officer. Apparently the first officer’s dog had died and they were desperately trying to locate a replacement one. Another five minutes passed, and we were assured one bad been found, and he was “on his way” and we “should be out of here” in 15 minutes. Of course, 15 minutes came and went…and no first officer.

Finally, about an hour past departure, the new first officer rocked up and the door was closed a couple minutes later. My 1:45 connection had been reduced to about 40 minutes, so I was hopeful we would make up a little of the time in the air. Great view of the turn over the Pentagon right after departure:

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Once in flight, the crew broke out AA’s finest stemware, and passed around the kibble basket. Since I’m addicted to the DiBella biscotti, I wasn’t complaining for a 42 minute flight. Never seen blueberry lemon before…yum!

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We made up a tiny bit of time, and looks like we would make the gate with about 50 minutes to connect. I had to blink twice to make sure the plane hadn’t entered a time warp on the way when I saw this parked at the terminal:

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So despite flying well over 2 million miles and over 250 transatlantics in each direction, I’ve never flown internationally out of JFK before. I remember the day when international travel almost ensured you would head to O’Hare or JFK, but these days unless you’re flying a smaller international carrier, JFK is super easy to avoid. Of course, it was just my luck that my arriving flight would arrive as far from the International First Lounge as possible, and the departing flight which normally leaves from right by the lounge was also leaving as far away from the lounge as possible.

Ian was perfectly fine skipping the lounge, but I was having none of it, so he met me near my arriving flight and off to the first lounge we went.

I mean, I’m not going to turn down Bollinger and a nice cheese plate!

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Unfortunately, given time constraints, I had to limit myself to around two glasses, and then make the long trek over to my departure gate. I wished Ian well, made sure all his shots were updated for his flight back with the proletariat, and then boarded.

Finnair flight 6
New York, JFK (JFK) to Helsinki, Finland (HEL)
Depart 17:40, Arrive 8:50 next day, Flight Time: 8:10
Airbus A330-300, Registration OH-LTT, Manufactured 2010, Seat 2A
Miles Flown Year-to-Date: 37,449
Lifetime Miles Flown: 2,409,764

I had fortunately booked well in advance, so had one of the “throne” seats on Finnair. On the left side of the plane the rows alternate, with one row having two seats, and the next row having one. In the row with one seat, your footwell is under the centre console of the two seats in front of it…in the row of two your footwells are under the two large tables on either side of the “throne” seat. My fabulous Marimekko branded slippers and amenity kit were already waiting for me:

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Pre-departure champagne, blueberry juice, and water were offered. I asked for a champagne AND a water, and with the sigh that followed you would think I was asking for them to move Heaven and Earth. But, I was successful. I still love the Littala crystal – even for pre-departure drinks. I really need to pick up some of this glassware for at home.

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Unfortunately, right before the door closed, a couple boarded sitting right in front of me with twins who looked no more than a month or two old…and were already crying their lungs out. You have GOT to be kidding me. Seeing the glares they were getting from the other passengers, the purser suggested that all 12 seats in the mini cabin of business class were open, and perhaps they would be more comfortable there. They agreed to move, much to the relief of the other passengers.

With that sorted, time to get comfy and rock the Marimekko slippers!

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About 30 minutes after departure drinks and snacks were finally offered. While I was glad not to see the usual mixed nuts, a single skewered prawn doesn’t really make much of a cocktail snack….

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Even more surprising was that the meal was all served on a single tray. No courses here. I would be less surprised if this was a late departure, or if I requested the executive meal, but nope…everyone got their entire meal on one tray. This looks like something that would be served on a domestic flight in the US and not internationally! That said, the beef was rather tasty along with the potatoes, but the salad and cheese course were rather stingy and disappointing. Definitely one of the most disappointing business class meals I’ve ever had across the Atlantic. Boo to Finnair on this one!

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An hour into flight, my free internet cut out. Supposedly Finnair elites and OneWorld Emeralds get free complimentary internet for the entire flight, but for whatever reason Finnair had forgotten to load this data into the computer for this flight, so everyone was cut off at one hour. Ended up paying for the rest of the flight, which per the purser’s recommendation I will now dispute with AmEx….

Package ice cream for dessert was pretty disappointing as well, but the fun little mini pastries were a nice touch, and there was plenty to go around:

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I still wasn’t tired, so after a bit of time watching tv, I used the call button to ring for another glass of wine. A new/different flight attendant appeared this time, and he was more than happy to bring me one. He also brought a mini snack of mixed nuts and dried fruits. Thought it was odd he served this right after dinner had finished, but it was definitely a nice appreciated touch.

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After finishing this glass of wine I was getting pretty tired, but there was just one problem. Two extremely loud large russian women in the row behind me having a conversation and cackling at a volume that I’m sure even the people back in coach could hear. I’d already asked them several time to keep their voices down because people want to sleep and was just met with a dirty glare in return. The flight attendant who’d brought me the nuts tried to quiet them as well, to no avail. He suggested I could move to the back of the cabin where there were plenty of seats and it might be a bit quieter. Fortunately, when I returned from chatting with him they had mysteriously and suddenly passed out cold. Saved!

At this point I managed to pass out for a nice uninterrupted five hours of solid sleep, waking up just as we crossed the Finnish coast on descent. Flight delivered in the ways that were most important to me, a comfortable seat for sleeping and a cabin temperature that made it possible. The food was a huge let-down, but again, it was adequate. However, if Finnair really wants to compete for connecting traffic they really need to up their game in this department.

We arrived in Helsinki about five minutes late, and only had a 35 minute connection to Moscow to begin with. Fortunately, there is no need to re-clear security in Helsinki, and since we also did not need to clear immigration it was a very easy transit. No time to check out the lounge, but our gates were right next to each other and I think the change of planes took maybe five minutes maximum. Most passengers were already boarded once we got there, so just a few minutes after boarding the door was closed 15 minutes early.

Finnair flight 153
Helsinki, Finland (HEL) to Moscow Sheremetyevo, Russia (SVO)
Depart 9:25, Arrive 11:05, Flight Time: 1:40
Embraer ERJ-190, Registration OH-LKL, Manufactured 2008, Seat 1A
Miles Flown Year-to-Date: 33,877
Lifetime Miles Flown: 2,410,309

There was only one row of eurobusiness 2×2 seating on this ERJ-190, and only one other passenger, so we each had two seats to our self. It should be noted that unlike Lufthansa, Finnair sells all the seats in eurobusiness on the ERJs, so you don’t get a free seat next to you. The only thing you get is a free meal, when those in economy had to pay for buy on board. Not a bad meal for a 90 minute flight, and two main thoughts: yes, the fruit may have been packaged, but was fresher than anything United serves. Maybe being sealed held in some moisture? Also, the flight attendant noted: “surely you would like some champagne, you can’t fly business class without it!” Best flight attendant ever!

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Landed at Sheremetyevo Airport right on time, my first time there since 1989. I’ve been do Domodedevo and Vnukovo since then, but never back to Sheremeyevo. They wanted to make sure and remind me that I love it:

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Immigration was a relative non-affair, with no line at all when we arrived. Got a few questions from the agent, who seemed mildly amused that I spoke Russian. Why do you speak Russian? Where did you learn it? How do you still speak it if it has been more than 20 years? She was seriously curious, and every time I answered the other agent in the booth would giggle. I guess my accent is amusing or something.

Right past immigration there was a check-in flight for connecting flights, and the agent was able to issue our Moscow to Sochi boarding passes, even though it was a separate itinerary. Next stop after checking in was to find Starbucks. I knew there was one at the airport, but we weren’t sure exactly where. We decided to trust the Starbucks app, and head to the next terminal over (connected landside) and search for it. Ian knew better than to resist my need for caffeine, and we were off on the hunt.

On the way, we passed a caviar vending machine. Only in Russia! It was tempting to buy some for our connecting flight…

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All price points from $20 a tin up to well over $100 a tin. I mean, everyone buys $100 worth of caviar from vending machines…right?

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The Starbucks was right by the vending machine, and provided some much-needed fuel to continue on with the day. After sitting and resting for a bit, we were back to the check-in area to try and find our gate. On the way, we ran into the (relatively new) Krasnaya Machina Red Army Hockey Team store. I couldn’t resist posing with the cut-out poster and buying a hat:

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Security wasn’t too bad, except for the guy who was getting busted for trying to take a cage filled with rabbits through the x-ray machine. I mean, totally normal, right?

Next stop was the lounge, which since we had arrived on OneWorld they wouldn’t let me use with my SkyTeam Elite card. Apparently, no lounge access allowed to SkyTeam Elites on domestic flights with Aeroflot? Fortunately, they did accept Priority Pass, so that made short work of the 90 minutes we had left until boarding.

Reasonable selection of food and beverage, and more importantly, places to charge devices. Biggest downside is the lounge was completely dark inside, and emerging from the lounge was like walking back out into bright daylight!

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Boarding was nice and easy, and they actually made time for elites and business class to board first.

Aeroflot flight 1124
Moscow Sheremetyevo, Russia (SVO) to Sochi/Adler, Russia (AER)
Depart 14:00, Arrive 16:30, Flight Time: 2:30
Airbus A321, Registration VP-BAZ, Manufactured 2016, Seat 33C
Miles Flown Year-to-Date: 34,205
Lifetime Miles Flown: 2,411,182

About a 90% full A321 down to Sochi today, but fortunately we had booked the A and C seats and hoped nobody would take B. We asked the gate agent nicely, and she verified it was still open and she wouldn’t put anybody in it. Score!

Scary pre-packaged sandwich, mandarin, and chocolate was offered, along with tea on the two hour flight. Not bad for a $50 ticket. Legroom was also reasonable, much better than you get from most domestic airlines in the US. This was my first time on Aeroflot since the late-1980s, and things have definitely improved with Western aircraft. No more cages of chickens in the luggage racks, no more fold-down seats, and especially no more grumpy Soviet passengers lighting up and chain-smoking the entire flight. It was actually more pleasant than most domestic flights in the US these days…

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Mystery meat sandwich, fruit/chocolate, and a mandarin. Not bad…

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Landed right on time in Sochi, and it was time to begin the adventure!

Apr 032017
 

I don’t usually get too excited for flights, especially when they mean getting up early, but the combination of my room being slightly warm along with my upcoming flight on my favourite product had me up even before I needed to be.

Walked over to the B terminal of the airport, and stopped at Starbucks for a bit of caffeine to get me motivated for the long day ahead. Back to the Sheraton, packed, checked out, and then did the brisk 10 minute outdoor walk to the First Class Terminal. They’re definitely not used to people arriving on foot, but were excellent about checking me in and getting me sorted out.

The lounge was actually rather busy for 8am, and I got the last table in the dining area. I’ve never been here hungry before (usually coming off a redeye) so was nice to be ready to tear into some serious breakfast. Nice table setting to start:L

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This morning’s breakfast menu:

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I decided to go for the eggs benedict and a fresh orange juice. The eggs were actually really good, with just right amount of hollandaise sauce which was just the right tartness. Once again, Lufthansa delivers in my book.

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Now, I may not be Madonna who is rumoured to require Voss water to take her baths in, but I was pretty impressed that the First Class Terminal also has a water menu, which somehow I’ve never noticed on prior trips. Voss for me today!

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Spent a nice 90 minutes in the lounge today, before being told the car was ready to take me to the plane. Unfortunately, there were five of us in the lounge all going to the same plane, so we were packed into one car for the ride. How uncivilized! 😉 But seriously, it’s still a special feeling being driven around the tarmac for a bit before parking right next to your plane:

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There was a long queue in the jetbridge after we took the elevator up, and the driver was having absolutely none of it. “Entschuldigung, bitte!” all the way down, pushing his way passed all the queued up passengers to get on board first. It was on the verge of mildly embarrassing, but at the same time a bit fun to be treated like a celebrity.

Lufthansa flight 430
Frankfurt, Germany (FRA) to Chicago O’Hare (ORD)
Depart 10:40, Arrive 13:10, Flight Time: 9:30
Boeing 747-8i, Registration D-ABYG, Manufactured 2013, Seat 2K
Miles Flown Year-to-Date: 31,507
Lifetime Miles Flown: 2,395,908

Good to see after my last couple of flights that the macadamia nuts are back, and the champagne remains cold!

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After takeoff, an amuse-bouche of tomato gelatin, a mini tomato, mozzarella, pesto, and a crostini:

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Clearly, Lufthansa has gotten the message that I enjoy my caviar. Despite being booked six of eight in first today, the portion took up half of the plate! I should start traveling with my own bread crumb scraper…I clearly make a mess!

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Today’s appetizers were tasty, but not mind-blowing.  Tuna with Caper and Veal Sauce, accompanied by green Asparagus.  Quail Egg and Black Salsify Salad presented with Bolzano Sauce (this one was super tasty), and Grilled Vegetable Terrine, Chive Curd and air-dried Beef.

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I liked how they did the salad after the apps…more courses, and extended things a bit more. The passion fruit dressing, as usual, was weird. One thing I don’t like about Lufthansa is how the feel the need to try funky dressings. Of course, maybe I should be thanking them for broadening my horizons…who knows.

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Went with the sous-vide prime boiled veal with red hot pepper mostarda, root vegetables, and parsley potatoes. Honestly, it wasn’t that good. The veal was flavourless, and the whole thing tasted like something out of a 1970s British cookbook. Boiled and bland.

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But not all was lost…cheese was on the way, and delicious as always. How can you not love a cheese cart like this when everyone else serves you dried out pre-plated crap. Rock salt cheese, St. Agur, Goat Cheese with Honey, L’Explorateur and Langres.

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Gorgeous cheese course. I’m not sure anyone does it quite like Lufthansa.

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My usually Johnny Walker Blue and a couple of chocolates to finish things off. No room for a full dessert today.

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After eating, I was stuffed and tired from being up early, so I shut the window shades to catch some zzzzzs. Rose, silhouetted by the one light…

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After four solid hours of sleep, I woke up just in time for the pre-landing snack. The new snack/landing menu are the same, and you just order from it as you please during the flight. I went with the Italian Spuntino plate with melon and ham skewer, bresaola with creem cheese, guinea fowl confit, arugula veal roll, and parmesan cheese and tomato olive tepanade. Definitely a winner for a second meal. Plus…pretzel bread!

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She insisted I also needed some greens, so I agreed to a salad with chicken as well.

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…and some sweets to finish it off. Not because I wanted them, because she insisted. They were, of course, delicious.

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Once again, a fantastic Lufthansa experience. The food today wasn’t exactly my thing for a few of the courses, but the fantastic service more than made up for it. Unlike lots of other folks, I actually find the Lufthansa seat great for relaxing and sleeping, although it is slightly lacking in the privacy front. I feel like they do classy in a great way that is refined and attention to detail without being at all pretentious. I won’t claim it’s the “best” product in the skies, but is probably the one that meshes best with my personality.

Upon landing, I was worried that once again the Global Entry machines would declare me persona non-grata since I was on a one-way ticket from Egypt. I’ve had very unpleasant experiences with this in the past, so really wasn’t looking forward to what might await me. This time, however, no problems at all and I was through immigration in maybe five minutes and on the way to my connecting flight.

Monorail over to the United gates, not too bad of a line at TSA PreCheck for once, and a quick stop at Starbucks for some caffeine. The wait at Starbucks was much longer than TSA (ugh!) but soon I had my caffeine and was ready to struggle through the last leg home.

United flight 622
Chicago O’Hare (ORD) to Washington DC, National (DCA)
Depart 16:00, Arrive 18:55, Flight Time: 1:55
Boeing 737-800, Registration N33266, Manufactured 2001, Seat 3B
Miles Flown Year-to-Date: 33,119
Lifetime Miles Flown: 2,396,520

What can I say. Generic non-meal United flight so not much to report on. Was too full to attack the snack basket, so had a super uneventful flight.

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With that, another great trip came to a close! Now, what next…

Mar 032017
 

Easy trip by train to the Sydney airport, and soon was at the Qatar check-in area. Qatar slightly unusually has one queue feeding into separate check-in counters for first and business, so after asking an agent I ducked under the ropes and waited for the first agent to be free. When she was, I started walking up and the guy at the guy of the long queue literally rushed over and physically shoved me out of the way. I politely asked “are you in first class?” and he just glared at me and went to the desk. Ok, whatever.

When the agent was free she did apologize for what happened (although it was not her fault) which was a nice touch. She informed me that I was all alone today in first, so I would have the cabin to myself – which seat would I like? The cabin was empty when I booked so I had already selected the seat I wanted, but I appreciated her letting me know I could have whichever one I would like. Immigration and security were painless, and soon it was into the departures lounge.

I’ve flown into and out of Sydney multiple times, but never on a OneWorld airline internationally, so I haven’t had the chance to use the Qantas First lounge before now. In general, I’m not a fan of what OneWorld calls first lounges, because they’re usually heaving with all the OneWorld Emerald members, so they’re usually no more quiet or exclusive than a Star Alliance business class lounge.

This lounge was no exception as there were well over 100 guests, but it was huge and well laid-out, so didn’t seem quite so noticeable. Decided on a quick shower to wash off all the rushing around the city, and on the way to the showers noticed our plane parked right in front of the lounge. At least it would be a short walk!

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Showers were fine, nothing special, but definitely got the job done. I decided to head over to the dining area and order some light snacks. I had reached out to a few friends who are well-versed in this lounge, and they told me I had to try the salt and pepper calamari. It was good, but not mind-blowing:

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I was going to leave after this, but the very charming lounge agent named Henry wouldn’t let me leave without some dessert. Ok, now this is fun:

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I stayed around a couple more hours getting some work done, with Henry always being attentive. Despite him only asking once, he never forgot any preferences and as I was leaving, I complimented him on his memory. He smiled and told me “there are three rules in hospitality: smile, genuine, and remember.” I need to hire this guy! I honestly can’t say I remember the last time I’ve received such fantastic service from an airline.

Walking out of the lounge to my plane, the lounge features a very interesting living green stuff wall:

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Boarding was a mad rush for first and business, no separate lines or boarding call, and we were soon aboard.

Qatar Airways flight 909
Sydney, Australia (SYD) to Doha, Qatar (DOH)
Depart 22:10, Arrive 05:05, Flight Time: 14:55
Airbus A380-800, Registration A7-APD, Manufactured 2014, Seat 1K
Miles Flown Year-to-Date: 24,006
Lifetime Miles Flown: 2,388,407

First thing I noticed…I was already the fourth person in first. I thought I was the only one? Very polite Korean crew, but there was a rather significant communication gap. Their English was some of the poorest I’ve ever had from a crew on Qatar/Etihad/Emirates. They were perfectly polite, however, and Krug soon made an appearance along with olives and cheese. Unique and tasty choice.

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Lots of space, but the seat is rather lacking in privacy. By this point, the cabin had filled to seven of eight seats. I asked the purser what happened and she said “business class is too full today” so I guess there were six lucky people who got operational upgrades to first. Small silver lining, the one seat kept empty was the one across the aisle from me, so they at least tried to keep it as private as possible.

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Lots of folks are fans of Qatar’s lifejacket demo guy in the video, and it appears they have a special guest in the current video:

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Soon after takeoff, it was warm. Very warm. I asked the crew several times if they could turn the temperature down, and they said they were trying, but the cabin remained extremely warm – I would say approximately 25C/80F.

Started off with the caviar course, which came with blinis and toasts, as well as plenty of sides:

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Rather odd what I think was an attempt at a crab cake, but whatever it was was bland.

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Nice bread basket and amazing butter.

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Sous vide lamb  with spinach and feta cheese gnocchi, crushed peas, baby carrots, and radish. Noticeably lacking: anything resembling spinach or feta cheese or gnocchi. The lamb was also cooked well-done. This whole meal was a huge miss.

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The empty seat across the aisle. With the privacy screen up it was pretty private, but had that seat been taken there would have been very little privacy.

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Rather sad cheese plate. The one thing they did nicely was add some jam/chutney to the offering.

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The entertainment selection was pretty extensive, but every video started with an annoying few minute ad for tourist in Qatar. I got kind of sick of them asking this woman about her wedding day. It was more irritating since I was watching tv shows, so every 20-30 minutes I got to watch her.

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Chocolate soufflé  with strawberry coulis:

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Despite the efforts of the crew, the cabin remained an oven. I decided to change into lightweight gym shorts and shirt to try and sleep as opposed to the rather heavy pajamas they were offering. I also tried to stay awake as long as possible on this flight so that I could somewhat switch to arrival time. It must have done the trip, because I slept for a solid eight hours and woke up just about an hour before landing.

Wasn’t too terribly hungry, but the crew insisted I eat a little. Nice little bread basket, some tea, fresh orange juice, and a banana and cinnamon smoothy, which was actually quite tasty.

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I really wasn’t feeling a big breakfast, but I wanted to eat a bit in the lounge, so I just asked for the “cured balik salmon with chive cream cheese, egg and caper berries.” It was smaller than I expected, but plenty untilI got to the lounge. The crew actually seemed offended whtn I wouldn’t let them cook me eggs.

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The cabin hadn’t cooled down at all in flight, so I waited until the last moment to change back into regular clothes. We landed in a very dark Doha about fifteen minutes ahead of schedule and I was wide awake thanks to the time shift.

Overall, Qatar was pretty much what I expected: good, but not great. Like Emirates and Etihad I think the first class product was a lot of show without the little touches that make first class “exceptional.” You can’t just spend money on things like caviar and champagne and expect a world-class product to materialize. It was a big step up from Thai/United/American, but nowhere in the same league as the big boys like Cathay, Singapore, Lufthansa, Air France.

Next up, two hour transit and on to Cairo!