Nov 132017
 

Since this was a work trip, there wasn’t too much time to enjoy Johannesburg, which is actually one of my favourite cities in the world. Fortunately, it had only been eight weeks since the last time I was there on holiday in August. It’s funny how life works some times. Eight weeks prior, when I was there for fun, I had no idea that I would be returning to DC, taking a new job, and immediately being sent right back to Joburg. Guess this is an argument for not overplanning things!

Landed a bit before 9am, immigration was easy, and headed straight to the Gautrain to head into the city. Getting to Rosebank where my hotel was did require one change but I was still there well before 10am. Unfortunately ,they didn’t have any rooms free for check in at this hour, but after a bit of prodding and reminding them I’ve been staying at the Hyatt Rosebank for nearly 25 years I managed to convince them to give me an executive club room which was ready for less than $20 extra per day. Much cheaper than it would have been to book the extra night to guarantee the room was ready upon arrival! I’ve tried a few other hotels in Joburg over the years, but honestly the service at the Hyatt blows them all away – plus, its location right next to a Gautrain station as well as a large shopping mall is hard to beat!



Got to my room around 10am, and after a shower promptly passed out for a four hour nap. Given I woke up around 8am DC time this probably wrecked my sleep for the first two nights I was there, but I was exhausted enough that I didn’t care. After waking up I grabbed a coffee at the brand new Starbucks around the corner before getting back on the Gautrain and heading to Sandton to grab a late lunch.

Wasn’t really sure what I was in the mood for, but it was a sunny day and I decided to sit out on the patio at Wang Thai and enjoy the great weather. I was feeling like green curry, which they had, but then I noticed they also had an ostrich steak which looked great. I asked if instead of chicken or beef they might be able to do the green curry with ostrich, and absolutely – they were happy to try.

Meet the first ever South African Thai fusion ostrich green curry (which was delicious!):

So, from here, it was five days of work. It was a great intro to the new job which I was starting, and each morning before we got going I went around the corner to enjoy some Starbucks. The jacaranda trees were also in bloom, something I’ve never seen in all of my trips to Gauteng. They made for great scenery while I sat outside each morning enjoying my covfefe:

The last day of the conference, we finished a little early, so I headed over to Starbucks to get some coffee before I went out exploring. We’d been doing so well until this point, but….the curse of people not being able to spell Jason came back:

After a long late afternoon walk, I was low on energy so decided I wanted a nice dinner…but also to stay near the hotel. I went with the Grillhouse restaurant in the mall attached to the Hyatt, which I’d never been to before. A nice springbok carpaccio to start:

Main course of boerewors and ostrich medallions, with creamed spinach and mushrooms…and a nice pinotage.

The next day, I had a full day to myself. Due to the way airfares worked out, it was significantly cheaper to go home a day later (even considering hotel/etc) so I agreed to stay for a day and play tourist. Can’t complain about that! Since I’d never been before, I decided to take the Gautrain up to Pretoria for the day and wander around. First stop was the Union Buildings with the large Mandela statue:

Old cannon in front of the Union Buildings:

Pretoria is known for its jacaranda trees, and they definitely didn’t disappoint. The only bad thing about them how badly I’m apparently allergic to them!

The Union Buildings:

Next I grabbed an Uber to Church Square, which unfortunately turned out to be under construction. The statue of Paul Kruger is still in the middle of the square:

After wandering, caught the train back to Joburg and did a bit of wandering and shopping. I kinda felt like I needed to buy this for my next flight:

Ended the trip in the wonderful Hyatt Exec Lounge which does happy hour every evening. Finished up a bit of work while enjoying some wine and appetizers. This is one property where, between the breakfast and the happy hour, it’s definitely worth getting on the executive floor if you can:

Called it an early night on my last night because I wanted to get up early and go for one more long walk before heading to the airport for my flights home…

Nov 102017
 

I wasn’t going to originally put up this post, because I’ve done so many Lufthansa posts that people are probably sick of them. But, I decided things do change from time to time, and an up-to-date impression might be worth while. Given that, I’ll probably be a bit sparse on the commentary, but feel free to comment if you have any questions at all!

Recently started a new job, and first task before even starting was to head to Johannesburg to participate in a conference I would be responsible for organizing going forward. Only problem was, I needed to leave on the same day I was ending my previous job…meaning I couldn’t really sneak out at 2p to catch a transatlantic since I was busy with an all day program going until 6pm.

That left really only two options: United to London or Frankfurt at 10pm or Lufthansa to Munich at 10pm. For some reason, the United options were nearly double the Lufthansa option, so Lufthansa to Munich it was. This would mean I had to connect Munich to Frankfurt the next day, which would eat up a good chunk of the day and allow me to be go go go until the flight to Johannesburg that night. Inshallah.

Last day at the previous job was packed, and I finally managed to sneak out at 530p. I had only gotten about four hours of sleep the night before, so against my better judgement when I got home…I crashed on the couch for a nap. Oops. Woke up with enough time, however, and still caught an cab to Dulles in time for my flight.

Since the recent lost of my Global Entry, I’d also lost TSA PreCheck, but fortunately that was restored by paying $85 which AmEx reimbursed as part of my membership benefits. However, TSA’s PreCheck website is abysmal, and led me to believe I was denied, so I got CLEAR as well. Given the Munich flight leaves so late, it wasn’t really needed, but it still allowed me to skip ahead of 10 people in the PreCheck line, which was cool until a lady at the front of the line SHOVED ME and said “I pay a lot of money for this! You can’t just butt in line!”

The CLEAR rep was great, however, and clearly had seen similar things before. He politely said to her “CLEAR membership gives you extra priority over the regular line, if you’d like more information on joining, please let me know.” Points to him!

Got there early enough I finally had a chance to check out the Turkish Airlines lounge which everyone seems to rave about. I’m not a huge fan of the lounge in Istanbul, which I know others love. For me, it’s always super crowded, and I can never find a power outlet when I want one. Plus, I feel like it’s always a furnace.

Took over 15 minutes to get into the lounge, because there was an elderly couple in front of me in line trying to argue with the agent if they got guests on their Priority Pass membership or not. The agent was great, however, and patient with them and apologized to me when it was my turn.

Bartender was great, and a glass of wine quickly materialized to go with my mezze:

How could I resist some sweets…especially when there was baklava:

Overall impression: it beats the United Club any day, and was even less crowded than the Lufthansa lounge at this time of day – so definitely wins. I don’t know why Turkish keeps their lounges warmer than a Turkish sauna, but this one was also extremely warm. That said, I think it’s probably the best lounge option by far at Dulles, and a very solid option.

Headed to the Lufthansa lounge an hour before the flight, just in time for one more glass of wine and boarding from the lounge. I’ve never seen this lounge so packed at this hour, but given our flight tonight was overbooked it wasn’t too surprising.

Lufthansa flight 415
Washington DC, Dulles (IAD) to Munich, Germany (MUC)
Depart 22:30, Arrive 12:45, Flight Time: 8:15
Airbus A330-300, Registration D-AIKF, Manufactured 2004, Seat 1D
Miles Flown Year-to-Date: 107,851
Lifetime Miles Flown: 2,484,828

Settled in, and our crew tonight was quick to provide a glass of bubbly:

Soon after takeoff, the warm nuts arrived, which tonight were oddly all pecans:

Given the late hour of the flight, dinner was served all at once, and I went with the “seared baby filet, chili pepper and ham gabure, roasted Marble Baby Yukon Potatoes.” No mention of the ubiquitous Lufthansa asparagus, but there it was in all its glory. As expected, the filet was rather overcooked, but the pretzel roll and amazing salad made up for it. This might have been the best business class salad I’ve ever received: radish, basil mozzarella, red and yellow peppers…yum!

Opted for the cheese AND dessert tonight. The cheese was rather sad…and featured the completely unnecessary mini shrubbery, and as silly as I think pre-packaged ice cream is….chocolate hit the spot with red wine.

Managed about four solid hours of sleep, and woke up just 30 minutes from landing. Plenty of time to brush my teeth, have a Diet Coke, and get presentable to leave the plane. Fortunately, when we left the plane, right across from our gate was the Lufthansa First Class Lounge.

With about 10 hours between arrival and my departure from Frankfurt, and the flight from Munich to Frankfurt only taking an hour, I decided to split my stay six hours in Munich and three in Frankfurt. Why? Because I had seen online that the Satellite Terminal in Munich was now allowing access to the First Class Lounge for AmEx Centurion Card holders. Seemed too good to be true, but I had to try it.

As the picture below shows, it was indeed a perk, and I enjoyed an espresso before grabbing a shower:

Post-shower, since it was already after 1pm. I decided to settle into the dining area for lunch. Wiener Schnitzel mit Kartoffel Salat und Champagne! YUM! The cranberry relish was an especially delicious touch.

…also, I admit, I couldn’t resist some black forest cake and creme brulé from the buffet…

After I finished eating, I received a message from a friend who coincidentally was transiting Munich as well! I asked the lounge attendants if I could bring a guest in, but unfortunately it would only be allowed if they were traveling on the same itinerary. So, off to the Senator Lounge we went for an hour to catch up. I’m still not sure if I was even allowed to bring him in there, but I think I puzzled (or maybe amused) the lounge attendant enough with my poor German that she let us in and we had a nice time catching up.

After he had to run to catch his connection, it was around 3:30 and I was back to the First Class Lounge for a bit more merriment. This time, some gummi bears and a FCL duck to keep watch over my champagne.

I had gotten a bit sweaty running through the terminal a bit, so I decided on one more quick shower before leaving the terminal. So, here’s where it gets a bit funny. Entering the lounge from the non-Schengen side, there was a passport agent at the entrance who checked my passport and approved my entrance to the Schengen area. He then gave me my passport back. However, upon leaving, I realized he hadn’t given me a stamp (which I need for tax reasons) so I had to go back and ask for a stamp. No problem! I was then able to walk out the other side of the lounge into the Schengen part of the terminal with no problems. One of the best features of this lounge: priority immigration clearance!

Once on the other side, my flight to Frankfurt was delayed 30 minutes, so I ducked into the Schengen Area Senator lounge for a quick snack: #sterotypes

Soon it was boarding time, and when I boarded, I got the dreaded “beep beep beep” when my boarding pass was scanned. Unfortunately, they had moved the business class divider forward, and my 9D seat was now in economy class…so I’d been reseated in 8F in business….which was now completely full. Odd.

Lufthansa flight 117
Munich, Germany (MUC) to Frankfurt, Germany (FRA)
Depart 18:00, Arrive 19:00, Flight Time: 1:00
Airbus A321, Registration D-AISJ, Manufactured 2008, Seat 8F
Miles Flown Year-to-Date: 108,037
Lifetime Miles Flown: 2,485,014

Very uneventful 41 minutes in the air, but they were still able to serve a full snack, which was actually delicious!

Fortunately, the Johannesburg flight now leaves from the Z gates in Frankfurt (instead of the C gates where it used to depart from) so it was a quick exit of the Schengen Area through immigration, and into a rather empty Senator Lounge. I hadn’t had my fill of being a stereotype yet, so more pretzels, potato salat, and sausages…und of course a Bier!

Of course, the flight was boarding from Z69, the furthest gate from the lounge and practically halfway to Austria. Oh well. At the gate, the were offering 400 euro compensation to downgrade from business class to premium economy due to an oversell situation. Uh, no thanks.

Lufthansa flight 572
Frankfurt, Germany (FRA) to Johannesburg, South Africa (JNB)
Depart 22:05, Arrive 8:30 next day, Flight Time: 10:25
Boeing 747-8i, Registration D-ABYP, Manufactured 2014, Seat 6D
Miles Flown Year-to-Date: 113,417
Lifetime Miles Flown: 2,490,394

Decided I was going to practice my German (which I’ve been working on the last year) on this flight, and see how long I could keep it up with the crew. Well, I got wine, and even managed to indicate my choice of wines, so that’s a start!

For a starter, I want with the “Brotzeit Specialties: Veal Meatball, hearty Cheese, Chicken Liver Terrine, Obazda a Cream Cheese Bavarian Style” – mainly because it intrigued me. I actually found it really tasty…and a nice change from the same old airline dishes. I generally really like when an airline is able to integrate regional cuisine into business class.

The salad this flight was…less impressive…but decent.

“Braised Beef Roulade” which was better than I expected…and I admit I ordered it for the bread dumplings and stewed leeks, which were super tasty with a little gravy.

Mildly better cheese plate…because it featured honey chutney. Everyone who reads this blog by now knows I love my cheese plates, and honey/fig spreads take them to the next level for me!

Managed to pass out for about six hours after dinner, and woke up about 90 minutes out of Joburg. Fantastic crew hadn’t turned on lights or opened shades yet, but within five minutes she appeared and offered me breakfast. I must have been in a daze, because I managed to not only order breakfast, but tell her that I would like it in ten minutes after I go to brush my teeth. I never thought that lesson about brushing teeth in German would come in handy, but there you have it!

I never do eggs on a plane, but the scrambled egg with cheddar cheese was pretty good. I really liked the yogurt with chia seeds as well!

With that it was time to land! Next post will be about my week in Johannesburg and then I’ll do one more post detailing the flights home.

Oct 122017
 

Alarm went off around 7am, and as usual the first thing I did was turn off Airplane Mode. The flood of notifications started: email, facebook, instagram, twitter…and United. Hmmm, that’s unusual. Must be that it was time to check in for my flight tonight from Washington Dulles to Detroit for my NEXUS renewal interview.

Nope. Almost 22 hours before the flight was scheduled to depart, United canceled it for “weather.” Um, there’s no weather in or predicted for either Washington DC or Detroit – what gives? I can only guess that the hurricane was stranding planes all over the place, and of course because it was weather…tough luck.

Called and got an agent who told me she could get me out the next morning…at 6am…via Chicago…with a 40 minute connection. Um, that’s not going to work, and I have to get to the airport here in Helsinki. I’ll touch base when I have more time – but please protect me on that 6am and note that I still have the right to cancel. Great agent, and she was happy to do that.

Quick breakfast at the Radisson Blu as it was included with my rate, and I was super impressed. Huge buffet spread with lots of tasty options, and the only downside is that the breakfast room was absolutely packed. The checkin agent the day before did say they were booked to capacity, and it was a Monday, so that probably explains a lot of it. That said, I’m definitely staying here again my next stop in Helsinki.



It had been about a year since I was last in Helsinki, and since then trains from the main station had started running to the airport. Quick walk across the square, easy to buy a ticket from a vending machine, and only had to wait about five minutes for the train to depart. This makes this hotel combo absolutely priceless going forward. Plus…a great beer restaurant right around the corner!

Arrived at the airport in plenty of time, and the station was quite a hike from the terminal. Given I’d be spending the whole day on planes that was just fine with me, and quickly found the SAS check-in area and got my boarding pass. Of course, the most important place in the terminal was in the other terminal: Starbucks. Got my venti americano, and all was right in the world. Now, off to the gate.

Back to the other terminal (about a five minute walk) up the escalator, and surprised to find absolutely no security queue at all. I was through in 2-3 minutes, and even had 15 minutes for the lounge. The SAS Lounge was right by the security area, and since I had just had breakfast and coffee, I just wanted somewhere to charge my devices for a short bit and sit down. Headed to the gate about 40 minutes before boarding – which was a waste – because the plane only arrived about 30 minutes before departure, and we started boarding maybe 15 minutes before departure.

SAS flight 707
Helsinki, Finland (HEL) to Stockholm, Sweden (ARN)
Depart 11:15, Arrive 11:15, Flight Time: 1:00
Boeing 737-600, Registration LN-RCW, Manufactured 1999, Seat 2A
Miles Flown Year-to-Date: 98,640
Lifetime Miles Flown: 2,475,617

Does that mean we’ll depart late? No. Despite an absolutely packed flight, departure was still right on time. No matter how much you like airlines in the United States, one thing that is horrible is the refugee exodus that happens during boarding. People bringing on everything they own. Maybe I’m being a snob because I get to board first and bring slightly more than I “should” but if you’re in group 8 or 9….be realistic! You know you’re going to have to check that giant Sampsonite!

Rant over, time to fly. Only 45 minutes in the air, but they still served a small snack…which was much tastier than expected! I never figured out if Seat 2A was technically “business class” or “economy plus” but didn’t matter to me in the end. I got a drink, the middle seat was empty, and I was happy.

Off the plane right on time, and first job was to try and find a transfer desk and get my Icelandair boarding passes since it was a separate ticket. I had considered a flight in Finnair which would have left me 1:45 to connect (aka more sleep) but decided not to risk it. Looks like I could have, but end of the day, risks like that aren’t usually worth it. Finally found an SAS transfer counter, where the sole agent was busy dealing with a very unhappy passenger who had missed the only flight of the day to her destination for some reason.

Eventually, she got around to helping me, and apparently Icelandair is a bit of a pain because she looked like I was seriously annoying her. I probably shouldn’t have asked her (after getting boarding passes) if there was still a Starbucks in the terminal, because I got an annoyed “no, it closed. The only one is outside.” Ok fine…could you maybe point me to the lounge? “Well i *guess* you can use that one” – pointing to the elevators right across from the desk.



Up to the SAS lounge which had cool barcode scanners for admission. Also, where my Icelandair boarding pass didn’t seem to work. The agent in charge seemed puzzled if I should get in or not, and asked for a frequent flier card. I gave her my United Star Gold card (despite them having nothing to do with Icelandair), and she scanned that and it didn’t work either. She was sure I should be let in, but couldn’t figure out how to do it, so eventually decided research was more work than it was worth and just manually let me in.

Not much to say about the lounge…good spread of food and drink, huge and plenty of seating, and ample places to plug in and charge the laptop. Other than that, it was a pretty average lounge, although it did have pretty good tarmac views.

Headed to the gate about 40 minutes before departure, and it was a relatively short five minute walk from the lounge. I knew the flight was very full, but the gate area was packed, and there were at least 20 wheelchairs waiting to board. Lots of American passports showing, and this was clearly the Sweden to America geriatric express.

Icelandair flight 307
Stockholm, Sweden (ARN) to Reykjavik, Iceland (KEF)
Depart 14:20, Arrive 15:30, Flight Time: 3:10
Boeing 767-300, Registration TF-ISP, Manufactured 1997, Seat 4A
Miles Flown Year-to-Date: 99,977
Lifetime Miles Flown: 2,476,594

Fortunately, business “Saga” class was only about half full today, which let me move to a window seat and keep the seat next to me empty in the 2-1-2 config. I’ve posted quite a lot how I hate climbing over people or having them climb over me, so it’s always nice when I can get a window seat and still avoid this. Of course, the internet wasn’t working on this plane, so that was a big negative to the flight.

Menus were passed out as we waited for everyone to board:

Wine list was included:

Service on this relatively short flight started out with a beverage and nut service. The nuts came in a chinese takeout container, and were sugar coated almonds. Strange, but points for originality.

I had preordered my meal online, but it wasn’t catered. In addition to the internet not working, my already low impression of Icelandair was even going lower. First the internet wasn’t working, and now my meal wasn’t loaded. Two strikes. That said, the fishy entree was pretty tasty.

Short connection of about 50 minutes in Reykjavik, and when I tried to stop in the lounge (which is on the Schengen side before immigration) I was told there was no time, I had to go straight through immigration to the gate…so I did.



You can guess what this meant. 30 minutes of waiting in the gate area to board my connecting flight. My memory of this wait is of an extremely obnoxious guy and his mother waiting to board. He was bitching up a storm that nobody in Iceland could manage to charter him a plane to fly him home, and they had to pay $2,500 for one first class ticket and the other person had to sit in coach. Making him even more of a jerk in my mind, was that he made his mother sit in coach while he sat in business class. After three weeks away, ugh, welcome back to the ugly side of America.

Icelandair flight 645
Reykjavik, Iceland (KEF) to Washington DC, Dulles (IAD)
Depart 16:50, Arrive 19:10, Flight Time: 6:20
Boeing 767-300, Registration TF-ISW, Manufactured 1997, Seat 1D
Miles Flown Year-to-Date: 102,776
Lifetime Miles Flown: 2,479,753

This flight was already looking up…and like a flight to the US…with plastic glasses of sparkling wine offered pre-departure…different aircraft, but this one also didn’t have working internet. I was beginning to wonder if Icelandair was paying their bills:

Once again, they hadn’t loaded my pre-ordered meal, but the menu looked relatively tasty:

No almonds in a takeout container this time, but the “famous” Icelandair carmelcorn:

I went with the veal main, which was very United-esque in taste and poor plating. The herring starter with deviled egg was tasty….but stay tuned…

Landed on time, exhausted, and since my United flight to Detroit was canceled I figured I might as well spend the night at home and save money. My hotel in Detroit was kind enough to waive the late cancelation fee, so it was off to Uber and a fantastic night in my own bed. Since my NEXUS interview wasn’t until 12:30 the next day, that still left me plenty of time in the morning to make my way to Detroit.

When I got home, I had a look at Delta, and noticed the morning flight to Detroit had a bunch of empty seats, so opted to ask United for a refund and decided to risk going to Detroit standby. Fortunately, when I woke up, the flight was still very open and I had no trouble at all getting on it.



Unfortunately, the minute I stepped into the Delta Skyclub, I knew I’d made a very, very poor decision eating fish and deviled eggs on a plane the previous day. Nausea and all the other food-borne illness side effects rapidly just set in, and I just prayed I would make it through the flight…

Delta flight 2359
Washington DC, National (DCA) to Detroit, Michigan (DTW)
Depart 7:30, Arrive 9:03, Flight Time: 1:33
Airbus A319, Registration N316NB, Manufactured 2000, Seat 24C
Miles Flown Year-to-Date: 103,182
Lifetime Miles Flown: 2,480,159

Hey, at least I got an aisle seat so that’s a positive! I can’t say no to a Diet Coke and Biscoff, even if I was seriously nauseous.

By the time we landed I was full on majorly nauseous. Head was spinning when walking, and overall just felt sick. If it wasn’t for the fact my NEXUS (and thus Global Entry and PreCheck) was expiring in three days, I would have turned around and gone home and tried to reschedule. Lesson learned: don’t leave things to the last minute.

Was originally planning to Uber to my appointment and ask the Uber to wait, but for some reason that felt logistically difficult so I decided to see if I could get a rental from Hertz. No problem, great rate, much cheaper than a roundtrip Uber, and I was set. Off to the shuttle to the Hertz lot, fantastic agent brought me into her office as a Platinum member, and asked if a Volvo would be ok today. Sweet upgrade, although I was feeling too nauseous to even care.

By this point, I should have heeded all the warning signs from the universe: canceled United flight, food-borne illness, but no, I didn’t and proceeded with the interview, which started off perfectly fine. The Canadian agents processed me in under a minute, then it was on to the American agent, who seemed not in the best of moods. First comment to his colleague: “hey…Martha…look at this! You ever seen someone who’s been to so many countries…ut oh, Cuba? We have a problem”

Without going into details, the agent seemed completely unaware of the changes a couple years prior towards US policy to Cuba and refused to approve my renewal. I was told “if you find any documents that support your case, please fax them.” Ugh. Yet, he still took my fingerprints and biometrics. Odd.

Back to the airport, drop off the car, and off to the Delta Skyclub where I sat as a nauseous mess for a couple hours until it was time to board my flight.

Delta flight 1144
Detroit, Michigan (DTW) to Washington DC, National (DCA)
Depart 15:35, Arrive 17:10, Flight Time: 1:35
Airbus A319, Registration N316NB, Manufactured 2000, Seat 15D
Miles Flown Year-to-Date: 103,588
Lifetime Miles Flown: 2,480,565

Fortunately, I got an aisle seat again, and the flight passed without any major excitement. Quite an overly-eventful end to what had been a fantastic 3+ week trip.

Just to finish the story, about two weeks later, after faxing my explanation of how my Cuba trip was “legal” under the new US policy, along with a citation of the policy….someone approved my NEXUS renewal in the system and two minutes later…revoked my status. I read this as “I didn’t have grounds to deny the renewal, but in my authority as a border agent I revoked it later.”

The case is currently with my US Senator who is following up, along with the CBP Trusted Traveler Ombudsman. Per the letter of the regulations I followed them exactly, and backed that up in writing when requested. We’ll see where this goes, but in the meantime (and $85 later) at least I have TSA PreCheck for the time being….

We’ll see how my first non-Global Entry immigration experience goes in two weeks on my next work trip…

Sep 252017
 

Slept in a little bit, and then did some walking around Singapore in the morning. Frankly, in the heat and humidity, it really wasn’t that pleasant for walking around, so I headed to the mall at Bugis Junction to at least get a bit of air conditioned exercise in (and I won’t lie…I also wanted Starbucks so I killed two birds with one stone.) It was mid-day heat at this point, the time of day when no sane person from northern climes would be caught dead outdoors in Singapore, so I checked out of the Westin and made a hasty retreat to Changi Airport.

Now, let’s be honest. Since I was flying in first I not only had the awesomeness that is Changi at my disposal, but the Private Room in the Singapore Airlines lounge as well. In my previous attempt six months earlier at enjoying Singapore A380 suites the one thing I did right was enjoy the Private Room. But, frankly, after a while a lounge is a lounge and it’s pretty easy to get bored in there. So, I didn’t want to get to the airport TOO early.



Caught an Uber to Changi, piece of cake, and in case you’re unaware many passports can now leave Changi via automated gates so there’s not even a need to queue for passport control. Biggest downside is that you also don’t get stamped out of Singapore…if that matters.

It was early afternoon at this point, and I was getting pretty hungry, so I decided to stop by the Private Room first for a bit of lunch. Today’s menu, notably absent was the lobster which they were serving in February..

I figured I would go with the satay as a starter, which was absolutely delicious, with a glass of champagne. Singapore has really upped the champagne game since my previous visit, however, and they were now pouring 2002 Piper-Heidsieck Millésieme Cuvée Rare. I know I’ve said it before here, but people have long associated Dom Perignon with luxury airline champagne, and Krug is also on that list. In the club scene (at least in the US) Cristal would also be a “bling” label…so it’s always nice to see a really high end champagne that’s different on offer.

I was a little hungry still after the satay, so asked the attendant what was small, and was recommended the dim sum. Perfect amount of food along with the satay, and a rather generous top up of the champagne.

Unfortunately, they only had vanilla ice cream today, but that was just fine with some chocolate flakes and almonds as a dessert!

Completely full on lunch, and with nearly four hours remaining until my flight, I decided to do a lap of the airport. The entire airport. Changi is shaped in a giant U shape with terminal one being the “bottom” of the U that connects terminal three (where the private room is) with terminal two.

Fight thing I saw when I left the lounge was my plane, already parked next to the lounge, waiting to take me to Delhi in a few hours. Coincidentally, it was the same A380 that had delivered me from Sydney the previous day!

So, I walked all the way to the other end of terminal three, the entire length of terminal one, and then to terminal two where I decided I was getting sleepy…and wanted to enjoy the flight ahead…so I stopped for some Starbucks. The people watching in T2 was fascinating, given many budget airlines leave from this terminal.

Walking past this gate, it wasn’t difficult to figure out where this flight was headed. Given the attire of the passengers, many already in their Ihram dress, headed to Jeddah and on to Mecca.

Caught the monorail back to T2, and had a little more time to enjoy the private room. The decor definitely reminds me of a living room…if you live in a really expansive and non-fashionable place with lots of dark wood and marble:

Enjoyed a shower (nothing luxurious at all about the shower facilities in the Private Room), a couple of glasses of champagne, and it was time to finally head down to the gate to enjoy my flight to Delhi.

Singapore Airlines flight 406
Singapore (SIN) to Delhi, India (DEL)
Depart 17:10, Arrive 20:10, Flight Time: 5:30
Airbus A380-800, Registration 9V-SKD, Manufactured 2008, Seat 1F
Miles Flown Year-to-Date: 95,685
Lifetime Miles Flown: 2,472,662

Compared to the previous day when I had the entire cabin to myself, today I had two other people joining me. It seriously felt so crowded that I want my miles back! Just kidding…but I did move up to suite 1F so it seemed like nobody else was in the cabin, given they were both back in row three. Pic of another A380 as we taxied out:

KLM 777 with a great livery:

Boats in the harbour shortly after takeoff:

One note on the crew. Maybe it was the length of the segment, or maybe Delhi is a less desirable route than Sydney (maybe they do an immediate turnaround?) but there was something slightly less polished – and more fun – about this crew. When I say less-polished I mean it in a good way. People often accuse Singapore crews of being “robotic” and while I have never really found that, this crew was very lighthearted in a way you very rarely see with crews of Asian airlines. There was just enough informality that I really enjoyed this crew.

That said, let’s start with another glass of champagne. Yes, there were also a couple of glasses before takeoff, but I didn’t manage to grab snaps of those:

This was followed by more satay right after takeoff. I definitely got my fill of satay in these 24 hours!

After the satay, the crew suggested they could begin the dinner service in a little over an hour. I’m sure they would have been happy to do it whenever I wanted, but truthfully I was still a little full from the lounge, so that sounded like a great idea. I enjoyed catching up on some tv on the iPad, and soon enough some nuts came around. The champagne was flowing the entire time.

For a starter, “seared tuna on niçoise salad with quail egg” – this was absolutely delicious. Note the water glass, we had quite a bit of turbulence.

Indian style creamy carrot soup with coriander. Spicy, and delicious!

…and I quote: “Green coral lettuce, frisee, spinach, cherry tomato and red radish” – for such a fancy name, it was a pretty meh and blah salad overall.

The Boston Lobster Thermidor. Frankly, the one out of Sydney was better. It was definitely delicious, and that big ripe tomato was amazing, and there was more lobster than out of Sydney, but it was just kind of bland and overcooked from a flavour point of view. That said, it was still in-flight lobster so you have to like it!

Who can say no to a cheeseboard like this?! This is pretty much my idea of Heaven. Lufthansa has some serious competition in the onboard cheese department!

Why yes, I’ll have a nicely plated small amount of each. Should have asked for extra of the Stilton – it was delicious!

In fairness, I wasn’t overly excited by the dessert, which was listed as “chendol with coconut ice cream” but I think at the end of the meal it was definitely the best part. Absolutely delicious, and paired very nicely with a glass of Johnny Walker.

After dinner pralines with my friend Johnny. By the time the meal was over, we were barely an hour away from landing in Delhi.

With that, all too soon, my two fantastic Singapore A380 suites experiences were over. It was a great experience, a fantastic way to travel, and I would love to do it again if the opportunity presents itself. However, I can finally check “flying it just for the fun of it” off my list, and get back to other products I’m still curious to try, as well as just flying the most comfortable product on the routes I do need to fly.

Now, time to engage in the delightful chaos that is India…

Sep 222017
 

I was feeling a bit lazy in the morning, so I decided to spend the extra $20 or so to save 30 minutes or so and call an Uber to the airport. Last time I tried this, there was a super long backup for cars to get into the airport so it actually took longer, but this time it went absolutely perfectly.

Unfortunately, Singapore’s check-in was at the very last desk in the hall, which meant quite a walk inside the airport once I’d been dropped off. However, once I got there, I was rewarded with my very own lane:

The check-in agent confirmed that yes, I was the only one in Suites today, and I would have the entire cabin to myself. Score! After a quick duty free shop it was through security and immigration which was pretty quick, and then a rather long walk to the satellite gates where many of the Star Alliance airlines have their gates.

Once in the Singapore First lounge, strangely, there were about 10 other people hanging around, in addition to 4-5 lounge staff who were all sitting around and having a chat. Rather strange, especially since I knew I was the only one in suites today. The others, I assume, were top level Singapore elites, but the whole environment was a bit strange. Anyways, made a quite pit stop before getting food….I’m surprised anyone in a first class lounge needs to be told this is recycled water and they shouldn’t drink:

Agent presented me with a menu of what was on offer in addition to the buffet…naturally, I went with some eggs benedict:

The buffet did look rather tasty, however. Even with ten or so people in the lounge you had to wonder how long it had been sitting around for though…

Most important part of the buffet. I tried to pour myself a glass of champagne, but the lounge staff was mortified and insisted on bringing it to me.

The “living room” area of the lounge:

My eggs benedict were super tasty, although my Veuve came cut with orange juice. I suppose it was only 10am so I can forgive this, but I did ask for “champagne.”

I love the little seating cubes that Singapore has in their first lounges. They’re the perfect combination of private, space, functional, etc.

I think I tried two or three different times to go down to the gate to board starting about 45 minutes before the flight, only to be told by the lounge attendant that it wasn’t time yet. Of course, with about 15 minutes left until departure I tried again, at which point she simply told me “yes, you can board now.” Hmmm…..

Singapore Airlines flight 232
Sydney, Australia (SYD) to Singapore (SIN)
Depart 11:00, Arrive 17:20, Flight Time: 8:20
Airbus A380-800, Registration 9V-SKD, Manufactured 2008, Seat 3F
Miles Flown Year-to-Date: 93,106
Lifetime Miles Flown: 2,470,083

Once aboard, however, the crew instantly greeted me by name (easy since I was the only passenger in Suites) and was the perfect blend of helpful and hands off. Normally, I struggle with crews that are cold and lazy or the other extreme: too deferential and won’t let me have a bit of space. From the very first moment this crew read me perfectly. Nice note in my suite letting me know it was ready for me:

Glass of champagne? Don’t mind if I do!

Overhead view of the 12 suites Suites cabin:

My suite, taken from the door:

Seated, looking across to the other site of the plane with all the doors/windows opened:

Bit of an angled shot into the suite directly across the aisle from me:

Have champagne, am happy, ready for takeoff:

After takeoff, candied nuts and more champagne. Personally wasn’t a big fan of the candied nuts.

Next up was the caviar course, which was fantastic. Debated asking for another helping, however, knowing all the food that was coming I was glad I passed. It was served with some of the butteriest and most garlicky bread I’ve ever had on a plane. Winning!

White onion and thyme soup with prosciutto ham…was way more flavourful than expected!

Very tasty salad with cranberries, goat cheese, and walnuts:

…and the book the cook main course, the Boston Lobster Thermidor. The most interesting part to me was that Singapore offers two different lobster thermidor dishes, but depending where it’s catered from it seems potlatch which you will eventually get. It was slightly overcooked, but given it was being served on a plane it was pretty tasty!

Warm rosemary apricot tart with vanilla ice cream…amazing.

If you’ve read my blog for long, you know I can’t turn down cheese. I could make a whole meal of it…which gives me an idea for a future flight. However, I was pretty stuffed by this point. The crew, however, would not be deterred, and insisted on making me a cheese plate with a little bit of everything. I have to say, Singapore is the only airline that can rival Lufthansa in my books on the cheese course.

We’re finished, right? So I asked for a Johnny Walker Blue, one ice cube, so I could watch some tv. I was offered pralines. I declined. “Are you sure we can’t just bring you one?” Ok, one. This is what came:

They tried to give me more food before landing, but I just couldn’t. I was still stuffed. Plus, the whole point of arriving Singapore late afternoon was to enjoy the magic that is Singapore’s street food scene! I did, however, have one more Johnny Walker for the road. This flight was absolutely amazing, and I couldn’t have asked for a better experience. My last A380 flight in February I felt a little cheated because I slept 90% of it, but this time I definitely maxed out the experience!

First thing I wanted upon landing was a washroom, and look…first one I found had a perfect view – from the urinal – of the plane I had just arrived on:

My phone rang at this very second, and reminded me:  “Welcome to SIN!”  Uhhh…..

Decided rather than melt in the humidity I would try Uber once more, which was super easy, and soon I was checking in at the Westin. After a shower and a bit of rest, headed up to the executive lounge, which had a rather impressive happy hour buffet and drinks service, despite the lounge being absolutely empty.

Impressive, except this scary jell-o concoction:

After recovering a bit, I headed out to one of the best things about this hotel. It is right around the corner from the Lau Pa Sat market, which has a street next to it that is known as “Satay Street” at night. So, it was time for dinner: delicious chicken satay.

See the right side of the pic? That is more than a dozen stalls with grills all making satay. Plenty to choose from, and all delicious. But the heat, smells, and humidity are overwhelming!

I was pretty exhausted at this point, so headed back to the room to get some sleep. Only one problem. When I opened the door, I couldn’t see anything. This was perhaps the most strangely designed room I’d been in anywhere in the world. No light switches near the door. When I finally did find one, I took pics to show why it’s so confusing.

View from the door. Imagine this long corridor in the dark:

Then, when you find your way to the end and turn left, you have THIS long corridor…also pitch black. See where my suitcase is? Once you pass that, there is finally a light switch on the left. Incredibly odd design!

That said, after dozens of times in Singapore, this was only the second time a hotel has really impressed me. I seem to stay somewhere different every trip, and never am super happy with my stay. They’ve all been “fine” and never really “bad” but also never impressive. The Westin, however, despite the light switch, I really liked. The other one I’ve really liked is the Mandarin Oriental, but for price reasons, that’s just not a regular option.

The view, however, from the approximately 30th floor “lobby” of the Westin is great:

After an all too short overnight in Singapore, it was time to head back to Changi Airport to enjoy the world’s best airport and also the Private Room Singapore First Lounge! Called another Uber, and I was on my way…

Sep 152017
 

Took the Gautrain to the airport since I had plenty of time given the flight was a relatively late departure and the Hyatt would only let me stay until 4pm. To their credit, they didn’t have to give me a late checkout at all, but when I mentioned I’d been staying at this property for over 20 years despite Hyatt being the one chain I don’t have elite status with, they offered me a 4pm checkout on the condition I continue to say nice things about them. So no more! This is a great way to win loyalty of infrequent guests when you don’t have a bunch of check-ins coming!

Bigger disappointment was when I got to the airport. The check-in line for business class was about 50 people deep, despite it approaching peak hour for long-haul departures. To make matters even worse, there was only ONE desk open, and she was moving at a snail’s pace. Unfortunately, the economy lines looked even worse, with hundreds in line, and most of them having trolleys stacked high with luggage.

Lots of comments of “no wonder they’re going bankrupt” and then all of a sudden, after nearly 30 minutes in line, four more agents appeared from nowhere and opened up all at once. Are you kidding?!

Security was equally annoying, and the agent absolutely refused to let me through with my rolling bag. “It is too big” “it is too heavy” and then he actually held out his hand, and it became clear what he expected. I raised my voice, loud enough so the agents standing around could hear, and said NO, I’M IN BUSINESS CLASS, I’M NOT GOING TO BRIBE YOU JUST TO CARRY MY BAG ON. One of the other agents quickly rushed up and said “business class, please, go right ahead.” It was quite an ugly experience, and frankly quite surprising at Jo’Burg. Ugh.

When I got to the South African lounge, it was absolutely packed as would be expected at this hour, but I managed to find not only a quiet corner with plentiful outlets, but it was in a part of the lounge that also had wonderfully cold air conditioning. Definitely a win!

One of the best parts of this lounge is the super friendly attendants at the bar. Normally I’m slightly annoyed by lounges where you have to get every drink poured for you, but the agents in this lounge are always so friendly that I actually enjoy the interaction. Plus, this lounge always has a cranberry cheese that I absolutely love. I may have had a little more than I should…

Time in the lounge passed quickly, and it gradually emptied out as I was there. Perth is pretty much the last long-haul departure, so by the time I left the lounge was approaching empty.

As I headed to the gate, I had to snap a pic of one of my favourite duty free shops. I wonder if anyone ever buys the 15,000 rand (approx $1,000) zebra pelts that are for sale duty free…

Got to the gate, and we were on the wheelchair express tonight. One thing I didn’t expect were numerous elderly passengers with Zimbabwe passports in the gate area. The sign saying Perth confirmed it…I was going to get my second southern hemisphere trans-oceanic flight!

Boarding was absolutely chaos when it did open, especially because they decided to board wheelchairs and business class at the same time. That didn’t work out so well.

South African Airways flight 280
Johannesburg, South Africa (JNB) to Perth, Australia (PER)
Depart 21:15, Arrive 12:20 next day, Flight Time: 9:05
Airbus A340-300, Registration ZS-SXB, Manufactured 2005, Seat 15A
Miles Flown Year-to-Date: 87,077
Lifetime Miles Flown: 2,464,054

South African seat maps are available online right up until departure usually, so I stalked it carefully from the lounge and managed to get myself an empty seat next to me. For business class, I find these seats a bit uncomfortably close together, so having a second one would make for a much more comfortable flight. Plus, double pillows and somewhere to set my bag. Having a bulkhead was just an added bonus!

Welcome aboard champagne and bottled water. Off to a much friendlier start with the crew than the flight from Brazil.

A bit of light reading material. When I was in the lounge, a couple of people were talking about how they had been at the airport the previous day, and there was a temporary lockdown when there was a rumour Grace Mugabe was in the airport trying to covertly flee the country…and her arrest warrant. Oops!

What’s for dinner tonight? Despite the late hour, a rather full meal:

Full breakfast in the morning as well:

After two flights, I’m comfortable saying South African really needs some work in the canapé department. Soggy bread, mushy spreads, it was just very unappetizing.

The duck breast starter was relatively light which was what I wanted, and decently flavourful. It was nice to have something different, even if they didn’t hit a home run with it.

Similarly, I can’t remember the last time I had lamb chops on a plane, completely with old fashioned mint jam. Again, not the tastiest dish I’ve ever had on a plane, but it was a nice change. Overall, I was pleasantly surprised.

Even the cheese course was significantly better tonight. The chevre was a really nice addition!

Pear tort for dessert was nice and small, but super sweet and delicious. Overall, catering out of Johannesburg was significantly better and although I wouldn’t call the meal amazing, it was solid. Definitely can’t criticize them too much this time.

Got about 5.5 hours of good sleep, woke up, brushed teeth, watched some tv on the ipad, and decided to give breakfast a go. The danish was super tasty, and I was trying to figure out what the yellowish disks were as I bit into them…only to finally realize they were the poached eggs. The texture was definitely odd, but with the salsa it worked. I wasn’t that hungry so only pecked at it, but again, for a plane breakfast they did a pretty good job!

Landed in Perth right on time, and immigration was a breeze. I saw an agent instead of using the automated gates, because I wanted a Perth stamp in my passport. Unfortunately, I was imformed there are absolutely no stamps anymore, but enjoy Perth!  Oh well, at least it was quick, and I was from the plane to exit in about 10 minutes and decided to grab an Uber to my hotel, the Four Points Perth.

Had a super friendly and chatty driver, who insisted on telling me about how much Perth has changed in the last 20 years, and I had really missed out by not traveling here sooner. He clearly loved his home town, and was eager to share details with visitors. Definitely a very friendly welcome!

After checking in and grabbing a coffee from the lounge bar and cafe, I decided to head out for a walk. Quick thoughts on the hotel: for a Four Points it was rather nice, and comfortable, and in another city could easily have been a Sheraton. The staff was quite friendly, rooms were a good size (though I must confess they did upgrade me to a junior suite), and I loved having a craft beer bar in the lobby. Definitely felt a bit more “hip” than the average Four Points, and reminded me a little bit of the Four Points in Brisbane. Plus, the location was really nice.

Several people had told me with just one afternoon the thing to do would be to take a walk to Kings Park if it was nice, and enjoy the city from above. With temps about 18C and gorgeous blue skies it was a perfect day for a walk, so off I went. It only looked to be about 2km on the map, but what I didn’t know is a large chunk of that was up the appropriately-named Mount Street which had an average incline of over 7%….for quite a long stretch. That’s one way to burn off the jet lag!

At the top, I was rewarded with a great view of the CBD:

Jacob’s Ladder, a popular staircase built into the side of the mount with lots of locals running laps up and down. From the very fit to the very unfit, everyone was out enjoying the nice day.

Path through King’s Park. Did I mention it was a gorgeous day?

Another view of the CBD from King’s Park:

World War One Memorial in King’s Park:

Boab Tree from well outside Perth. When a road threatened it it was uprooted and very carefully transported all the way to Perth to be planted in the park.

On the walk back, walked by Perth Arena which was packed with families going to see some boy band or another. I beat a quick retreat to my room for a shower, before heading out to get dinner and drinks. Being a weekend night the pubs and restaurants were packed, and I felt like I had stepped back in time a decade or more. It wasn’t quite as bad as Darwin where I felt like I’d stepped back nearly 40 years, but Perth definitely marches to its own beat and definitely doesn’t feel like the year 2017. In a way this was a really nice thing, as it gave the city a really nice unique character and made it more memorable.

One of the best parts of Australia to me is the amazing coffee culture, and I think Australia has some of the best coffeeshops anywhere in the world. So good that I pretty much avoid chains here all together knowing I’ll get something much better at an independent shop. Several sites recommended La Veen Coffee to me, so after a good night’s sleep I headed over to see what trouble I could get into.

Delicious cold brew and eggs benedict hit the spot and was amazing!

Walked around the city for another couple of hours after breakfast, and then it was off to the airport to continue my adventure to Sydney!

Sep 132017
 

No wait to check in with South African, although I was mildly surprised that the check-in agent spoke extremely limited English. Not that I expect Brazilians to speak English, but I was definitely surprised that doing check-in for a country where the lingua franca is English you wouldn’t have English-speaking agents – especially in the business class check-in line!

No worry though…and maybe it was good practice because while security was super easy, passport control decided she wanted to ask about the extra pages in my passport. Except, her English didn’t go beyond “how many days” and “where you work” – so my terrible Portuguese and passible Spanish got the point across, but it was definitely a trying interaction.

The last time I was in Sao Paulo it was on a long transit with United, and I remember a smallish United club that was definitely not the most pleasant place to pass the time. This has since been replaced by a rather nice Star Alliance lounge which is not only spacious, but also rather bright and airy. The only downside was that it was slightly warm since it was “terminal temperature” but overall it was quite nice.

I didn’t check out the showers, but there were plentiful places to charge your devices, and even with the lounge rather full of evening departures to Johannsburg, Frankfurt, Zurich, Houston, etc, there was plenty of seating. For some reason, I was feeling some protein was in order, so a hamburger pattie, meat pie, and some more pão de queijo it was!  …with a glass of reasonable Argentine malbec to wash it down, of course. For anyone taking notes, the entire bar was also self-service.

After about an hour in the lounge I headed towards the gate, and was glad I got their slightly early to (a) catch a short of my plane before the sun set, and (b) because it was at the very last gate in the terminal. I joked about the long walk to the gate agent as we were queueing to board, and she said “it costs more to park closer.” I don’t know if she was kidding, but….

Boarding started 30 minutes before departure, and I was excited to see just how much of an improvement South African’s A330-300s were over their tired old business class.

South African Airways flight 223
São Paulo, Brazil (GRU) to Johannesburg, South Africa (JNB)
Depart 18:00, Arrive 07:25 next day, Flight Time: 8:25
Airbus A330-300, Registration ZS-SXJ, Manufactured 2016, Seat 6K
Miles Flown Year-to-Date: 80,325
Lifetime Miles Flown: 2,457,302

I opted for seat in the sixth row, towards the back, since the flight looked completely empty and it looked like I would have the entire empty fifth row between me and any other passengers. I ended up being right. They actually blocked off the mini cabin behind the galley and kept it empty. In total, there were only nine passengers for the 28 seats in the front business class cabin.

First impressions: loved the colour scheme, and loved how spacious it felt. Very similar to the Delta seat I had come down to Santiago on.

View across the cabin, in 1-2-1 configuration.

The red accents were a nice touch. Headphones hanging at the ready:

Middle pair of seats – even here plenty of room between you and your seatmate.

Happy…and very tired to be on-board and settled in.

Pre-departure champagne was served…in a real flute. There were some delays in boarding, so when she came to collect the glass I asked if I might have another. “No. One per passenger.” was the reply. Ugh.

Event the seatback video was advertising…the seat we were already in. Maybe this was meant for economy?

Nice-looking amenity kit, but just the basics inside.

The menu looked a bit better than I remember from recent South African long-haul flights:

Service began about 30 minutes after takeoff with drinks and canapés. The canapés reminded me of something I would see on a US airline – just uninspired and kinda cheap looking.

The roasted filet starter. It tasted better than it looked, but was definitely a little too roasted for my taste. That said, it was reasonably tasty. But what’s with the unnecessary random lettuce garnish. The 90s called…they want their plating back.

I don’t remember why, but I went with the chicken main. It was perfectly cooked, and the vegetables were a bit better than the usual super-uninspired fare. Given my usual low expectations for catering on South African, I’d say this meal overall did pretty well. Plus, there was garlic bread…

The milk pudding with caramel sauce, however, was amazing.

Ok…the cheese plate was pretty bad. I would almost venture to say worse than Untied with the cheap packaged biscuits and rubbery cheddar…but there was fig spread. So tough call…

The novelty of the trans-South Atlantic route hadn’t worn off on me yet, but I was a little concerned about our apparent flight path. Upside…maybe a quick stop in Ascension or St. Helena?

I managed nearly five hours of sleep, and wasn’t really hungry when I woke up, but the crew insisted I “at least have a little.” Ok, so I went with the deli plate. It was reasonable, except that damn lettuce garnish made another appearance…

Upon landing, some rather official looking people boarded, and the flight attendants announced over the PA that everyone must remain seated while customs officials boarded the plane. A woman’s scream could be heard from deep in the economy section, and a few minutes later two women with Louis Vuitton handbags were escorted off the plane. No clue what it was all about, but added a bit of excitement.

Rather long walk to immigration, and the usual early morning long lines in Johannesburg. Fortunately things moved relatively quickly compared to normal, and I was through in about 30 minutes. No questions, quick stamp into the country, and on my way.

On previous trips I had opted to skip the arrivals lounge, but out of curiosity I decided to check it out this time. It’s a short elevator ride up just beyond the baggage area, and while small has everything you need upon arrival. There was an extremely friendly agent working the desk who was not only welcoming but also offered a shower (with escort to the shower) and offered if there was anything else I needed be sure to ask her. A nice touch after a redeye when you’re tired and jetlagged.

After a shower and a couple bottles of water it was through the arrivals area, to the domestic wing, through security (which moved pretty quickly) and into the domestic South African Airways lounge to wait for my connecting flight. Was nice to see the large model plane in the lounge still:

Boarding was via a bus gate (as widebody domestic flights usually are at Johannsburg) because the plane had arrived internationally and was still parked at the international pier. Bus to the jetway, walk up a long flight of stairs into the jetway, and time to board.

South African Airways flight 323
Johannesburg, South Africa (JNB) to Cape Town, South Africa (CPT)
Depart 10:05, Arrive 12:15, Flight Time: 2:10
Airbus A340-300, Registration ZS-SXC, Manufactured 2004, Seat 1A
Miles Flown Year-to-Date: 81,114
Lifetime Miles Flown: 2,458,091

I had originally chosen a seat in the middle section since I hate people climbing over me and I hate climbing over people. I wasn’t looking forward to these seats in a couple of days to Australia after the great experience I’d just had:

There was even a small snack served on this flight which could have been much better, but given that I wasn’t hungry it was adequate for pecking at the fruit at least:

Overall, South African actually managed to exceed my expectations on this flight. I had great hopes for the new A330-300 seat, and it met all of them with flying colours – although I’m sure the light load on the flight also helped to colour my perspective a little bit. South African can also be extremely hit and miss with service, but it was definitely a home run this time due to a great new hard product and well above average crews. Now, time to enjoy Cape Town a bit!

Sep 082017
 


After a good night’s sleep thanks to great wine and a beef coma, got up early to do a bit of walking around the city before my evening flight to Sao Paulo. I wanted to get to the airport early and explore the newish AmEx Lounge there for a couple of hours before my flight. The Sheraton had no problem giving me a 4pm checkout, so I had most of the morning and afternoon to walk around.

Rather than get breakfast in the lounge I opted to get an early start and get breakfast on the way. Nice try on the name Argentina, but the Dulce de Leche muffin was absolutely delicious.

Continued walking, and came to the Avenida 9 de Julio, one of the widest avenues in Buenos Aires with nearly six lanes in each direction.

As I was crossing the street (legally according to having the “walk” sign) a driver made a left turn right into the crosswalk, striking me and launching me onto the hood of her car. I won’t write this up again as I already did a post on this with all the details, but fortunately her car ended up worse off than I did:

I was completely in shock after being hit, despite being upright, and all I remember was yelling and gesturing at the driver to pull over and shouting at some pedestrians to call the police. One or more drivers must have seen the accident and called it in, because the police appeared in less than a minute after I was hit.

After shaking it off, and determining I was more or less ok, for some reason I decided to continue on my walk. Perhaps the ultimate irony about the accident is that I was struck by a car…walking to a cemetery. My destination had been the Recoleta Cemetery to a bit of touristing around. Main entrance to the cemetery:

The main attraction of the cemetery, Evita’s family crypt:

Tons of huge elaborate tombs sitting in rows:

As I left the cemetery, I got to thinking that if I was going to continue on with the trip, I would be doing a lot of flying over the coming weeks, and the last thing I needed was the possibility of a rogue blood clot from possible internal bleeding. Problem solved when I stopped in a pharmacy to buy some aspirin…it was amusing the look on the pharmacist’s face when he queried why I needed it. Positive from this whole experience: my Spanish vocabulary has expanded to being able to talk about being hit by a car. Hah!

Small, but empty park, on the walk back to the hotel:

As I went to check out, I encountered a phenomenon I’ve never had anywhere in the world. Normally, when leaving a country, I pay the bill with any cash that I might have left over in order to not lose it before my next trip and then pay the rest with a credit card. I’ve started doing this since Uber became common, knowing I wouldn’t need any cash after leaving the hotel.

However, upon checking out at the Sheraton, the guy at the front desk told me that if I paid the room in cash, then he would need to charge me tax on it. If I paid with credit card, no tax. Made no sense at all. Thinking back on it, I might have had about $50 in cash, and the tax was going to be something like $40, so I decided even if I had to exchange it at the airport at a bad rate I would come out ahead. It was just strange.

Then I called an Uber…and it turned out that in Buenos Aires Uber doesn’t accept American Express. However, you CAN pay the driver in cash. That went a long way to taking care of my leftover cash.

Quickish trip to the airport, and on the way we drove down Avenida 9 de Julio. Stopping at a red light, a mime came out into the middle of an intersection and did a little performance for tips. I get it: wear a bright red shirt and be 6’4 and you get hit by cars, but if you’re a mime you’re safe. Odd.

Check-in, immigration, and security were nice and easy at the Aerolineas Terminal at the airport, and soon I had found the American Express Lounge. This lounge was recently built when the new terminal opened, and had been moved from the old terminal. In the old terminal, there was also a lounge within a lounge only available to Centurion Card holders, so I was curious to see if it existed in the new lounge as well.

Entered, showed my card, and was pointed to a door on the side and told someone will be right here to escort you in. Nice! I was the only one in the lounge when I arrived, and had the whole place to myself. While it was self-serve if you wanted, there was also one lounge attendant who kept insisting on bringing me drinks. Half of the bar…great liquor selection (especially the Johnny Walker Blue) and a pretty respectable Veuve for champagne:

Other half of the bar, including wine selections:

The main seating area of the lounge:

I decided to start with a glass of champagne, to celebrate my near miss with the car. Note the Veuve Cliquot stemware:

Buffet area:

Tasty selection of cheeses. These weren’t out when I arrived, but when I got there (I think I was the first guest of the day) they quickly rushed to set up the entire buffet just for me.

…that included mini sandwiches and a selection of cheeses and cold cuts:

After a bit, I decided to be extra-classy and enjoyed some sour cream and onion Pringles with a glass of Johnny Walker Blue…neat. This was followed by a couple more glasses…which weren’t measured…but the bottle was roughly 1/3 full when I arrived…and empty by the time I left…

Fortunately, the boarding gate was just two down from the lounge, and the lounge attendants insisted I enjoy the lounge until the last possible moment so I could be the last to board. At this point, there were two other very loud Americans in the lounge, waiting for their Delta flight to Atlanta. Strange characters, dressed in jeans and hunting jackets with baseball caps, and complaining that there was no Budweiser in the lounge. Not who I would imagine to be Centurion Card holders, but you never know!

Aerolineas Argentinas (Operated by Austral) flight 2242
Buenos Aires, Argentina (EZE) to São Paulo, Brazil (GRU)
Depart 22:00, Arrive 22:45, Flight Time: 2:45
Embraer ERJ-190, Registration LV-CET, Manufactured 2010, Seat 3A
Miles Flown Year-to-Date: 75,694
Lifetime Miles Flown: 2,452,671

All aboard, I was the only one in business class on the ERJ tonight. Only one of nine seats taken, but coach looked to be pretty much completely full except a seat or two.

Oh look, there’s even a mini amenity kit. Despite the J code on the ticket, I guess technically the call it “ClubEconomy.” Probably a better description, since when most people think of business class they think of seats that convert into flat beds and not domestic/regional seats.

Welcome to Seat 3A

I’m going to rant a little now. About 15 minutes into the flight, the flight attendants came on the PA system and announced there would be no service on this nearly three hour flight, due to the fact they were expecting turbulence. Now, I get this for short periods, or if there was an area with known weather, but this was one of the smoothest flights I’ve ever been on. Maybe two or three little bumps the whole way.

As if to make their point, they also blocked off the flight deck and galley by placing a service cart in the aisle. Want to use the washroom? Head all the way to the back of the plane…because that’s safer when there’s suppose to be turbulence? The turbulence was also sooooooo bad (sarcasm) that the crew spent around 90% of the flight standing around in the galley eating and drinking and chatting with each other…including at least one of the pilots.

No question this was just a lazy crew looking for an excuse to provide no service at all. I even tried to ring the call button at one point to ask for a glass of water…multiple times…and was completely ignored. This must have been the laziest crew in the history of aviation.

Thus, I can’t comment on food and beverage available….because we were never offered anything. Water included. Awful.

Great view of Sao Paulo on descent, however…the city just goes on and on!

After deplaning, quick shot of our ERJ:

Managed to change the rest of my pesos at the airport at a pretty bad rate, but losing 20% on $20 or so isn’t really the end of the world as far as things go. Decided to take an official taxi which accepted pre-payment by credit card, and I was off to my hotel to enjoy two nights in Sao Paulo before continuing on to Africa!

Jun 112017
 

There was something refreshing about being able to head out at 10p on a Sunday for a work trip instead of leaving on a Friday or Saturday and losing an entire weekend. I was actually able to enjoy my weekend, and only head out to the airport around 7pm to catch my flight to Frankfurt. Only one small problem: I was on a J fare, and while my United upgrade to first cleared at the time of booking, Lufthansa was still holding me on the waitlist to Almaty despite first only being booked to three of eight seats. It looked like I wouldn’t find out my fate until I got to Frankfurt. That said, Frankfurt to Almaty (via Astana) was a daytime flight, and with a 2-2-2 configuration in business it was questionable if it was even worth the upgrade.

This was my first time flying United out of Dulles in about six months, and it was rather pathetic to see how United has completely given up on their first product. Premium check-in is tucked away, and there’s no separate check-in for first anymore. Even worse, the agent I spoke to didn’t know there was a difference! “We just have Polaris class now.” Sigh, it just gets worse and worse. It’s to the point I’ve already more than doubled my premier qualifying dollars, have hit the miles, but still don’t have my required four segments on United. Sigh. They still have the best frequent flier program in Star Alliance, however.

Fast forward to the terminal, and my first task was to find some new headphones. I had left mine somewhere on a recent trip, and had forgotten to order new ones, and by the time I realized it it was mid-day Saturday and I didn’t know anywhere good in my ‘hood to buy them. So Dulles it would be.

After getting to the C terminal on the walk to the Global First lounge, I came across one of those Best Buy vending machines I’ve seen the past couple years. I was intrigued by the novelty, and picked up some wired Beats earbuds from the machine. A few weeks later, and I have to say: they’re really good quality and I’m thrilled with my purchase!

Got to the Global First lounge, which was absolutely packed. It’s my understanding they pretty much let all Global Services members in business class in now, and it was the most crowded I’ve ever seen it. High quality self-service bubbles as always, but what passes for cheese these days is absolutely pathetic. The quality of this club is now firmly below the Chicago Polaris lounge. Next time, I’ll actually go to the Lufthansa Senator Lounge in the B Terminal.

Wait for the flight was uneventful, and soon it was time to board.

United flight 932
Washington DC, Dulles (IAD) to Frankfurt, Germany (FRA)
Depart 22:00, Arrive 12:10 next day, Flight Time: 8:10
Boeing 777-200, Registration N219UA, Manufactured 2001, Seat 1K
Miles Flown Year-to-Date: 45,736
Lifetime Miles Flown: 2,422,613

Shockingly, United First had been booked to eight of eight a full two weeks before this flight. Either they gave away lots of upgrades and awards well in advance, or they actually managed to sell some first fares. Either way, in years of flying United I’ve never seen first sold out on a Europe route before the day of flight.

Nothing says first class like welcome aboard sparking wine in a plastic bottle served in a plastic flute. I know some people actually consider this aspect of “Polaris” charming, but to me it’s charming in the same way that a Costco hotdog is better than cooking a hotdog at home. You can put cheap lipstick on a pig, but this says “no class” way more than “first class.”

Best part of Polaris: the gel cooling pillow. This proactive crew passed them out to the eight passengers in first, and were soon heard telling the passengers behind us in business there were none left. United corporate may be failing to protect United First, but this crew was spot on.

Soon after takeoff the ramekin of warm nuts arrived, complete with a skewered olive, mozzarella, and tomato. I guess its better than just nuts?

“Seared tuna, kale salad with apple and red quinoa, wasabi paste” – while the tuna looked appetizing it was absolutely flavourless, and the wasabi paste looked more like a baby turd. While better than some of United’s previous attempts at a business appetizer (like the single skewered prawn I got once) it still fell way short.

Carrot ginger bisque soup. Giving credit where credit is due, this was perfectly seasoned and actually delicious.

Salad of cabbage, bok choy, carrot, mango. Just…no. Who needs that much raw cabbage in flight. Nothing says first class like cheap shredded cabbage. Since they’re in this picture, I will note, I love the golf ball salt and pepper shakers in Polaris. Also in this picture which I hate: first class service ON A TRAY.

“Seared short rib” with barbecue sauce, basmati rice, carrot, sugar snap peas. I showed this to a friend who agreed the radioactive red colour of the short rib was rather terrifying. Fortunately, it tasted much better than it looked. I normally hate fattier cuts of beef, but something about United’s short rib gets me every time.

Sigh. What United calls a cheese plate. I might have been impressed if not for what you will see later in this post…

Remember when United served ice cream sundaes? Sure, it’s extremely simple, but sometimes it’s nice to have something simple that reminds you of being a kid. Unfortunately, the fancy new Polaris ice cream sundae dishes seem to have a habit of shattering and putting glass shards in peoples’ mouths, so United has replaced the ice cream sundae with cheap mango sorbet in a cardboard container. Gross.

The mini apple pie and chocolate/nut bar were fairly tasty, to be fair.

Nothing more to say about this flight. I chose the flight for three reasons, and United delivered on all three: the late 10pm departure time, a nice cool cabin for sleeping, and generous pours of red wine which enabled nearly six hours of uninterrupted sleep on the way to Frankfurt. Sleep was so good, actually, that I was out cold until 10 minutes before landing. I had ensured the crew 10 minutes would be enough to bring me to life, and they kindly obliged. I feel the need to mention again this crew was fantastic, and it’s sad United didn’t give them more to work with and be proud of.

On the taxi in Frankfurt, an Uzbekistan 767 which I am very excited to be booked on in a couple of weeks:

Upon landing, I pulled up my reservation on Lufthansa’s app, and something had changed. The waitlisted segment had gone away and it looked like it was confirmed it first, but it was really hard to tell. So, I just headed to the first class lounge, and pretended that all was right. The agent was puzzled, and gave me the “but you are booked in business class.” I told them the app told me the upgrade was confirmed, and when they checked a bit more “yes, the gate JUST processed it. Please come in and enjoy.”

Quick shower, where of course I picked up another Saunaente before enjoying a double espresso and glass of bubbles for “breakfast.”

Fortunately for me, my flight today would be departing from a bus gate, meaning I got a ride to the plane. They may have waited until the very last minute to confirm me, but I was going to get the full Lufthansa First service today. Let’s see how it compares to the Untied flight I just came off of.

Lufthansa flight 646
Frankfurt, Germany (FRA) to Astana, Kazakhstan (TSE)
Depart 13:20, Arrive 22:55, Flight Time: 5:35
Airbus A330-300, Registration D-AIKP, Manufactured 2012, Seat 1A
Miles Flown Year-to-Date: 48,422
Lifetime Miles Flown: 2,425,299

Wow…champagne…and it’s with classy nuts, not in a plastic flute, and I get a rose. I love the little classy touches on Lufthansa.

My ride to the plane…one of the things I love about Lufthansa.

Beef tartar amuse bouche. A bit risqué for an inflight meal, but super tasty with a little creme fraiche.

It may not be the highest quality caviar, but there is something simply elegant about Lufthansa’s caviar service which I love. Plus, they always give me an extra generous helping.

Lufthansa does an appetizer trio, and I admit that usually at least one of the appetizers is a little funky. Today was veal with turnip salad and wild garlic sour cream (super tasty), pomegranate couscous with feta and cashew nuts (also tasty), and the odd prawn cocktail. Odd because it was a single prawn with a creamy sauce that I understand is a german thing. Regardless, compare this (with caviar) with the tuna nightmare United served me, and you can do the maths.

Salad…it’s hard to be too fabulous with salad, and this was just ok. Mixed leaf lettuce with sauteed mushrooms, tomatoes and pumpkin seeds.

Now, I admit I don’t normally think of this as a main course, but when it is Spargelsaison in Germany you can’t pass on the white asparagus entree. I’ve had this a few times now, and I won’t lie – I’ll book trips in May just to have it again. The hollandaise sauce is the perfect accompaniment and the side of smoked turkey breast and cecina de vacuno added just enough protein to make it worth it.

See the United cheese plate above. See the entire Lufthansa cheese CART below. I don’t think anyone does a cheese course like Lufthansa does.

The only reason the plate below is small is because I was stuffed. A couple of the cheeses were wonderful and I would have liked more for sure.

a bit unusual, but delicious: melon strawberry gazpacho with sour cream ice cream. It was so good I asked for more later in the flight, but alas it had all been eaten.

To finish it off, a delicious double espresso with chocolate.

After a few hours of working, I was offered a mezze plate and pretzel before landing in Astana for our brief stopover. Accompanied with another double espresso and some Johnny Walker Blue of course.

Since there was no more gazpacho, it was insisted that I have the tahiti vanilla ice cream with warm cherries. I love cherries, and these were nice and sour and perfectly delicious. Two for two with the desserts tonight. Sure beats pre-packaged mango sorbet!

When we landed in Astana, 90% of the passengers got off. This was quite in contrast to my last time on this flight maybe six months ago when almost everyone was going to Almaty. Today, it would be just me in first class, three people in business class, and according to the crew maybe 40 in economy.

Lufthansa flight 646
Astana, Kazakhstan (TSE) to Almaty, Kazakhstan (ALA)
Depart 23:45, Arrive 01:30 next day, Flight Time: 1:45
Airbus A330-300, Registration D-AIKP, Manufactured 2012, Seat 1A
Miles Flown Year-to-Date: 49,013
Lifetime Miles Flown: 2,425,890

I was offered a snack of some sad sandwiches on the segment, but opted to just relax and have a couple of Johnny Walker Blues before landing. Watched some more tv, and before I knew it another fabulous flight in Lufthansa First was unfortunately over. Now, time to get to Kazakhstan and get to work!

May 182017
 

So, a lot of this post is likely going to seem a bit familiar since I did this exact same route just four weeks prior. That trip, however, wasn’t the best Lufthansa First has to offer (at least in the air) although it was still a great trip. I was curious to see how this one would compare…and would it satisfy my craving for Lufthansa First for a while.

Rather than get up early, I had a bit of a revelation the night before. Why get up, shower, dress, get sweaty walking to the First Class Terminal when you can just roll out of bed, throw on anything, and walk there and shower…thus gaining nearly 30 minutes of FCT time? That was settled, so all that was needed was to roll out of bed and across the street to Starbucks, have a quick iced coffee, check out, and walk to perhaps my favourite airport terminal in the world. 10 minute walk from the Sheraton, and I was…”home:”

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I don’t think anyone (except maybe me and a few frequent flier nerds) actually walks to the terminal’s lower level entrance, and most get dropped off 0n the “departures” level of the terminal/airport one level up. But, for the few of us who do, Lufthansa has the entrance well-signed:

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Took the lift up, quick check-in and when the agent saw my name he seemed to have a flicker of recognition. He still asked if I’d ever been to the terminal before, and when I said yes he escorted me through security, told me to make myself comfortable, and he would be right back.

I’d heard rumour that the limited edition Easter ducks were long gone at this point, and when he came back five minutes later with my boarding pass, he told me “we’ve been expecting you, and we saved you a special Easter duck knowing you would want one for your collection for sure!” Now if that isn’t service, I don’t know what is…

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I was pretty hungry by this point, so I joined the duck for a breakfast of fresh-squeezed orange juice and some eggs benedict…which was delicious. Not just “airport good” but honestly one of the best eggs benedict that I’ve had anywhere in the world.

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Still not quite full, I decided to be healthy with some of their more “exotic” fruits on the buffet, and had some dragonfruit, mango, and pomegranate…which I promptly offset with a couple of viennoiseries….

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I was offered more water, and while Voss may be good enough for Madonna, I requested some Valser still this time. Why? Because with the First Class Terminal’s water menu…that’s your prerogative!

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After breakfast had a nice long shower and just took some time to relax. Sitting around in lounges gets old quickly, so was nice to use up my time this morning productively before it was time to head to the plane. I was the only one in the terminal headed to Chicago today, so the Porsche to the plane was all mine:

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Long ride around the airport today, which ended with a nice picture of my rides:

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It’s always great being the only one to walk from a car to the plane, and see the looks you get from your fellow passengers when boarding 😉

Lufthansa flight 430
Frankfurt, Germany (FRA) to Chicago, O’Hare (ORD)
Depart 10:45, Arrive 12:45, Flight Time: 9:00
Boeing 747-8i, Registration D-ABYP, Manufactured 2014, Seat 1K
Miles Flown Year-to-Date: 41,043
Lifetime Miles Flown: 2,417,020

Upon boarding champagne was quickly offered, and perfection awaited. Special treat today: 1998 Henriot Cuvée des Enchanteleurs. Don’t get me wrong, I love airlines that pour Krug and Dom, but there’s something extra thoughtful about pouring a slightly more obscure high end champagne. The Sir Winston Churchill on Asiana was memorable, and this Henriot was also a delicious surprise.

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Pre-departure amuse bouche of chevre with mandarin…and if I remember right a roasted red pepper sauce.

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Up in the air, the table was set, and the usual stellar Lufthansa service provided. I must have smiled because upon commenting it’s always nice to see the garlic bread and caviar…

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…they made sure to offer an extra-generous portion of caviar today.

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Trio of starters: marinated tenderloin of veal with lingonberries, smoked rainbow trout with purple potato salad, and leipziger allelei vegetable salad. The salad was underwhelming, but the other two were fantastic.

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Spring onion soup with parmesan cheese and croutons – surprisingly flavourful and tasty!

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Time for the main event – decided to go with the fish option today, and the “monkfish in pommery mustard sauce with ginger cucumber and parsley potatoes” was absolutely amazing. I could have done without the potatoes, but the monkfish was delicious.

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Here comes the cheese and dessert cart. I don’t think anyone does cheese like Lufthansa.

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Nice selection, with some sweet biscuits. Fantastic.

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How could I resist finishing with an apple strudel and some Johnny Walker Blue?

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Ok, one more if you insist…

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Somehow, I wasn’t tired after all this food, so opted for a double espresso and a couple of movies.

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After about five hours of movies, it was time for a pre-landing snack. I was recommended the seafood soup with crawfish tails and chilis and the Spanish meat and cheese plate. Went great with another glass of the delicious Henriot and some pretzel bread.

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Quince jelly and my favourite – manchego cheese. Yum.

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A couple of scoops of cassis sorbet and another glass of Henriot to finish off an absolutely delightful flight.

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They wouldn’t let me finish without a couple of chocolates for the road.

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All in all, another fantastic flight with Lufthansa that lives up to my expectations as my favourite first class product in the world. It’s not the most private seat, it’s not the most exotic food, it’s not necessarily “big name” champagne, but what it is – to me – is solid in every respect. I know what I’m going to get, and I don’t have to wonder if the crew will be good, or what could go wrong today. So, instead of having my Lufthansa fix for a bit, you can believe that I’m looking for another opportunity soon to enjoy it. If I’m lucky, it’ll happen this week…

Immigration and customs were a non-event in Chicago with Global Entry, and I was off to Starbucks to try and wake myself up. Seriously America, I leave you alone for a week and you come up with Unicorn Frappucinos? I weep for the future.

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I stopped by the United Club. I don’t know why. It was depressing. Hot, crowded, and felt like a high school cafeteria. I think I might have lasted five minutes before leaving.

United flight 622
Chicago, O’Hare (ORD) to Washington DC, National (DCA)
Depart 15:00, Arrive 17:55, Flight Time: 1:55
Airbus A320, Registration N432UA, Manufactured 1996, Seat 2E
Miles Flown Year-to-Date: 41,655
Lifetime Miles Flown: 2,418,532

Not much to say here – I think I dozed on and off the whole flight. It was a United domestic flight – there’s nothing to get excited about after getting off of Lufthansa first. It’s funny how context can really impact things – I’m sure it would have been an exciting and thrilling flight (except for the lack of meal) if it was your first time in domestic first.

I was planning after this trip to stay home for a while, but life had other plans. Next absolutely crazy trip starts in under a week, and let’s just call this trip report “One doesn’t go to Marrakesh to study – one goes on the way to Western Sahara! Very Nice! I LIKE!”