Mar 012017
 

After landing, I had initially planned to head to the office for a few hours to get some work done, but it was absolutely pouring outside and the Private Room was beckoning. Had a rather long walk from my gate today to the lounges, but once inside and after showing my boarding pass, one of the agents insisted on escorting me to the Private Room.

What I’ve personally always loved about Singapore is they manage to deliver perfect service without ever coming across as “hovering” over you or being at all pretentious. It’s the perfect combination of letting you know you’re a valued customer, but giving you the space and amenities to enjoy your time with them how you please. This was my first visit to the Private Room and it was nice to be walked to my seat, asked what I want (Coke Light, still water, and a cold towel please) and then left alone for a couple of hours to get some work done on the laptop.

It was about 2pm by this point, and I was starting to get hungry, so I wandered over to the dining room to check out some lunch. I had the entire place to myself. In the entire lounge at this point it was just me and one other couple. View from my table:

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Panoramic of the Private Lounge dining room. I can’t imagine people eat from the small buffet often.

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Glass of bubbly and some delicious mixed satay to start. The peanut sauce was fantastic. I would quite literally come back to the Private Room just for another helping of this!

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Main course of lobster and asparagus. Skipped the potatoes – don’t want to fill up on empty starches!

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Ice cream? I really shouldn’t..you insist? Fine, for research purposes, of course…

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At this point, it had stopped raining outside, so I decided to walk off the calories and head into the city for a bit as I had almost nine hours left before my connecting flight. Here’s the one thing I didn’t like about the Private Room – nowhere to store luggage. I asked…and then I asked even more nicely, but was sent away to the main terminal left luggage. Got there, and of course the T3 left luggage was closed today. Seems they alternate every day, and today only the T1 terminal left luggage was in service. Seriously?

Took the tram over to T1, found left luggage where a very friendly gentleman patiently weighed my bags and took my money, and then I was able to head through immigration. Just going to the city for three or four hours? Apparently that’s not suspicious at all in Singapore, passport was stamped and I was on my way. Quick train ride into the city, and a great walk through Bugis and and the Downtown Core. I resisted stopping for an overpriced touristy Singapore Sling, and was content to just wander and have some Starbucks. (Again, research purposes of course.)

On my way back to the train I ran into a special Valentines Day outdoor concert where people were having an Adele lip synch contest. It was all at once the most culturally fascinating and disturbing thing I think I’ve ever seen! Made it back to the airport around 7pm and had a quick walk through the terminals before heading back to T1 to retrieve my bags. Tried for 20 minutes to get a good shot of a butterfly in the butterfly garden, but no luck, so finally settled for a picture of people taking a picture of butterflies:

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Back to the Private Room, showed, my boarding pass, and as it was a new shift the desk agent wanted to walk me back to the Private Room. I told her I knew the way and could show myself since I was returning from earlier in the day, and she was happy to let me go. Again, service offered, declined, and no “are you REALLY sure?” Perfect service. The real kicker was when I got back to the Private Room desk, the agent greeted me by name – despite the shift change. I had to ask her. “My colleague from earlier today told me you would be coming back and what you looked like, so I’ve been expecting you.” Now THAT is service.

Couple more hours of work, and it was time for some dinner. I had heard the couple earlier in the day mentioning that the Thai mango salad was delicious, and they were absolutely right!

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The satay was so good earlier, and I didn’t want a huge meal, so I ordered it again. Unfortunately, it wasn’t mixed this time – so wasn’t quite as good, but still excellent.

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Back to my seat to do a little more work, and immediately the attendant was over suggesting I should have more champagne. Well, if you insist…

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“You’re not having desert? I can’t convince you? How about some chocolate ice cream?” Well, how can I resist that. “Maybe some red wine with that?” I swear, these people are enablers…

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With that, my lovely day in the Private Room was over, and it was time for the short 10 minute walk to the gate.

Singapore Airlines Flight 231
Singapore (SIN) to Sydney, Australia (SYD)
Depart 00:45, Arrive 11:40, Flight Time: 7:55
Airbus A380-800, Registration 9V-SKD, Manufactured 2008, Suite 3F
Miles Flown Year-to-Date: 16,319
Lifetime Miles Flown: 2,380,720

Upon boarding, I was met at the door with “Good Evening Mr. Jason, we’ve been expecting you.” I asked how they knew my name – was I the only one in Suites tonight? “There is one other, but they have an Asian name.” Again, impressive personalized service.

It was noted that I ordered Book the Cook, but “you may like to look at the menu regardless”

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The suite from above:

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Yeah, this is a horrible way to fly.

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Looking across the plane at the empty suites:

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If this suite is a’rockin…don’t come a’knockin!

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Tasty macadamia nuts and cashews with a glass of Krug.

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Very shortly after take off my Boston Lobster Thermadore was delivered. From research online, the difference between the Boston and the classic seemed to be that the Boston is the full lobster, and indeed it was:

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Clearly, it was awful:

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I would post more about the time I enjoyed in suites, but, well, right after eating I fell asleep and was out for fix straight hours, landing just 30 minutes out of Sydney. The crew seemed very disappointed I wasn’t up for any breakfast, but was happy to make me some tea when I asked.

Overall, it was a fantastic experience, and now I have to find an excuse to fly Suites on a much longer daytime route to enjoy all the service (and hopefully get some caviar!) With that, a couple of outstanding flights in Singapore First were behind me, and it was time to enjoy a couple of days in Australia!

Feb 272017
 

I’d planned ahead the night before, and knew exactly what time the first airport express train headed for the airport. Got there five minutes ahead of time, no problems at all, and was at the airport with almost 90 minutes to spare before my flight. Unlike my previous few experiences there was absolutely zero wait at immigration and security (Hong Kong doesn’t have priority security for business/first class) and I had plenty of time to spare. Quick stop at Starbucks for my fix, and then into the lounge.

Nothing says good morning like a glass of Veuve, a nice large cold brew, and a bottle of pretentious French water.

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Decided to eat a light breakfast before boarding, and some maple smoked bacon and poached eggs did the trick nicely.

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Very excited for my first flight in Singapore Suites! The first class section of the lounge wasn’t very big, but plenty big for the five or so people that were in there, including two couples in transit from San Francisco. I had really wanted a window seat, but they were all gone when I booked. I was kind of surprised both couples preferred windows to being together in the centre.

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Short walk to our gate, where my chariot awaited. Normally I find the Hong Kong airport to be a bit of a furnace, but it was nice and chilly at this hour in the morning. So far everything was going great!

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There was already a long queue forming at the gate, but I just held up the boarding pass, and someone ran over and walked me to the front of the line. Now this is the Singapore service I remember!

Singapore Airlines Flight 1
Hong Kong (HKG) to Singapore (SIN)
Depart 8:00, Arrive 12:00, Flight Time: 3:00
Boeing 777-300ER, Registration 9V-SWY, Manufactured 2014, Seat 1D
Miles Flown Year-to-Date: 12,411
Lifetime Miles Flown: 2,376,812

Once boarded, a super wide seat, although I’m not a huge fan of the leather. It can get kind of sticky if it’s warm. Fortunately, the cabin temp was perfect on this flight.

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This morning’s menu:

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There were still three seats open in first when I checked in, but they all filled at the last minute. Not sure if it was upgrades, OpUps, or what, but my seatmate decided the whole world needed to see his bare feet. Taking the “class” out of “First Class.”

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After takeoff, more champagne was offered. It’s always Krug O’Clock somewhere!

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Since I wasn’t interested in seeing bare feet the entire flight, I built a wall…and made my seatmate pay for it!

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Best fruit plate I’ve ever had on a flight. Not a large portion, but every fruit was perfectly ripe and sweet.

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Cereal with strawberry greek yogurt. I didn’t ask for them combined, and when it came like this I asked “how did you know I wanted the yogurt on the cereal?” I got “Well, Mr Jason, we know all your preferences of course!” I doubt it’s really true, but nicely done…

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Braised beef rib. Phenomenal dish! Just the right amount of savoury and sweet, protein and fat, everything about the dish was perfect.

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Next to my Krug and caviar scrambled eggs on Cathay, this has to be the best airline breakfast I can remember. Singapore really hit a home run with this flight. Down to every little detail, like the signature chopsticks:

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The short flight passed very quickly, and soon we we in Singapore and ready for my 12 hour layover. More to come on that in the next post, but I was really curious to see if Singapore could keep this up for 12 hours in transit as well as the Suites class flight to Sydney.

Oct 272014
 

Ah Asia. I got to the gate area about 10 minutes before boarding, and there was nary a gate louse in site. I politely sat in the first row of seats near the boarding door, and nobody was anywhere near. There was going to be no fight for overhead bin space on this flight. There was a guy sitting a few seats down who had his own Singapore Airlines personal assistant, and she was filling up his Indonesia immigration card. I caught something about “you must be having people to do this for you as next in line to the throne” but couldn’t figure things out. Based on looks, I’m going to guess somewhere in Northern Europe, but once we boarded he was in economy, so who knows!

Singapore Airlines flight 942
Singapore (SIN) to Bali, Indonesia (DPS)
Depart 9:35, Arrive 12:05, Flight Time 2:30
Boeing 777-200, Registration 9V-SRH, Manufactured 2001, Seat 12A (bulkhead window)

First on the plane, and this is what regional business looks like on a Singapore 777-200:

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…bubbles are delivered, and I’m happy.

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Brunch looks tasty, and it was a tough call between nasi lemak and dim sum, before I remembered that I’d pre-ordered via book the cook:

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Flight was looking about 75% full in business, despite showing completely sold out online. Was looking like I was going to get lucky with an empty seat next to me. Until. Heavyset 30-something guy boarded, holding two small infants, maybe 2 months old, which looked like twins. Yes, I’d booked the bassinet row and know it’s a possibility, but ugh. I have nothing at all against children in business, especially if you’re going to pay to get them there, but be considerate. Seemed he’d upgraded last minute, and his wife was in coach, so he was holding both of them until departure.

Cabin filled up about five minutes later when a delayed connection arrived, and the agents came on board and upgraded his wife as well. Few last minute seat swaps, and the heavens opened up and I was spared. Nice Indonesian woman ended up to me, and I was relieved to have no small children. Until…

She asked me if I had peace in my heart? Did I have the true inner peace which could come from meditation? I couldn’t pull the “no speak english” card because I’d already thanked her for saving me from the children, so I had to cowboy up. Told her I was happy with my spiritual situation, and prefered not to discuss it with strangers…thanks.

Despite waiting for the connecting flight we were off on time, and the crew was quick with the meals. They seemed confused when I told them I’d pre-ordered with book the cook, but found it quickly enough. Mmmm lobster thermidor:

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Oct 272014
 

Headed down to the gate, and boarding was just starting as I got there. As usual, United was being super classy and all of “Group 1” was being invited to board at the same time. 1Ks, business class, first class, doesn’t matter. All lumped together. Not even a priority announcement for Global Services. We’re clearly not on ANA anymore!

United flight 803
Tokyo, Narita (NRT) to Singapore (SIN)
Depart 18:00, Arrive 00:10, Flight Time 7:10
Boeing 777-200, Registration N788UA, Manufactured 1997, Seat 2K

Welcome aboard…can I get you a glass of Krug? Oh, wait…I mean a glass of Veuve Smisek. Mmm…delicious!

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Wait, where’s the caviar service?!

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Quality construction. I went to put my feet on the footrest, and it fell off.

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Takeoff was on-time, and in fairness the crew was very pleasant and efficient, I will say in general despite Jeff’s best efforts to the contrary, the hard product is pretty decent (not good, or great, but decent) and the crews are almost always very good.

There were two choices of red wine today, and I went with a glass of the Changes-You’ll-Like Shiraz. It was perfectly drinkable, and would make a reasonable $10-15 table wine for every day drinking. Certainly not international first class quality, but…

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Feb 072013
 

Was up early the next morning, and had the hotel arrange a taxi to Yangon airport. Driver easily agreed on $10 or 800 Kyat, which seemed to be the going rate. I’m sure I could have knocked a dollar or two off, but… check-in was quick and easy, and soon I was waiting for immigration. Took maybe five minutes total to clear immigration, and soon I was in the contract lounge that Thai uses in Yangon.

Now, here, I have to make a confession. I’d gotten going too early to get caffeine or breakfast, so I had to survive on what I found in the lounge. Hey, don’t judge, but sometimes a breakfast of Pringles and Diet Coke is just what you need. My mother would be mortified. WiFi in the lounge was just fast enough to do e-mail, but that’s honestly about it. Managed to kill the hour or so I had before the flight, and from there it was maybe a two minute walk to the gate.

Thai flight 304
Yangon, Myanmar (RGN) to Bangkok, Thailand (BKK)
Depart 9:50, Arrive 11:45, Flight Time 1:25
Airbus A330-300, Registration HS-TED, Manufactured 1994, Seat 24A

Flight was maybe 2/3 full in business, and I moved from my centre seat to the last row where the pair of seats next to the window was available. Space and a view! Nothing too remarkable about this flight – the typical friendly Thai service, a small snack that I just picked at (but way more than you’d see on a similar flight in North America) and we landed right on time.

I had a bit over an hour to kill before heading to the next flight, so headed to the Thai business lounge, where much Diet Coke was consumed, along with a fair amount of dim sim – especially BBQ pork buns – YUM! Internet was nice and speedy, and I managed to Skype several calls and get a few things sorted, so it was time will used.

Thai flight 407
Bangkok, Thailand (BKK) to Singapore (SIN)
Depart 13:50, Arrive 17:10, Flight Time 2:20
Airbus A330-300, Registration HS-TET, Manufactured 2010, Seat 15E

In contrast to the last two Thai A330 flights I’d been on to Myanmar, this one was the “new” configuration. Thai has multiple configurations for their A330s, and the other one had had business class seats that were definitely showing their age. Way more room than economy, but none of the modern bells and whistles one has come to expect in business class. This plane, in contrast, had personal tvs, power ports, and went much closer to flat. It may have actually gone flat, but being a daytime flight I didn’t test it.

The flight was completely full in business, and there was again a small meal (complete with menus) and the drink cart came through offering beer and wine several times. Fantastic for a regional flight!

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