May 172016
 

After hanging out late with friends in Sydney the night before, unfortunately I had a far too early start for the airport. I had planned to take the train back to the airport but unfortunately had also forgotten my jacket at my friend’s house. Fortunately, it was on the way to the airport, so after grabbing a quick coffee at Starbucks (the essentials, you know) I grabbed an Uber. With a quick stop en route, we were soon off to the airport. However, there’s a problem.

It seems that traffic heading in towards the international terminal is an absolute nightmare for the last two kilometers on Sunday mornings. These two kilometers alone took us nearly 30 minutes, and I arrived at the airport barely 80 minutes before my flight. Fortunately, the crew was walking into the airport at the exact some time as me so no problems at all.

Minimal waits to check in and clear security, but this also meant no time to stop by the lounge. I was pretty sure I wasn’t missing anything and if nothing else it would remove the temptation to snack in the lounge since I knew much better options were likely coming up in flight!

Thai Airways flight 476
Sydney, Australia (SYD) to Bangkok, Thailand (BKK)
Depart 10:00, Arrive 16:20, Flight Time: 10:20
Boeing 747-400, Registration HS-TGG, Manufactured 2003, Seat 2K
Miles Flown Year-to-Date: 68,287
Lifetime Miles Flown: 2,257,812

Immediately upon boarding, one of the flight attendants insisted on showing me to my seat. As soon as she saw my seat number, she addressed me by name (I was impressed they’d memorized all five passengers in first in advance) and showed me to my seat. First impression was great:

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I really like the purple and gold colour scheme, something about it just feels classy to me:

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Bright pink Rimowa amenity kit and a glass of Dom Pérignon 2004, great way to start a flight!

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So, what’s to eat on this flight?

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…and to drink?

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Shortly after takeoff my champagne was refilled, and macadamia nuts were offered. I obviously ate them too quickly, because the flight attendant insisted I must have more!

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Amuse Bouches – points for presentation, but overall they were just average in taste:

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Extremely generous serving of caviar was provided. I was surprised that with all the attention to little details they missed the seed in the lemon, but at the end of the day…what’s the point of lemon with caviar anyways? The breadbasket was a nice touch as well, and had several tasty options in it:

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Scallop and duck liver terrine appetizer, super tasty and still relatively light:

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This was followed by an extra meh salad, but it did score points for the thousand island dressing. Lost a few points, however, for not asking how much dressing I wanted on it. Fortunately, it was almost the perfect amount.

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Barramundi with lobster sauce main. I have no idea why, but I’ve been doing fish more and more lately on flights and have had several outstanding dishes. This one was no exception…plus it paired well with the champagne!

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Now THIS is what I call a cheese plate. I would have ordered more if I wasn’t so full – it was a great selection – especially the one on the far right which had small pieces of fruit in it. I believe it was dried apricot, but it was super tasty. Plus, kiwifruit and pineapple – two of my absolute favourite fruits. This might be the best cheese plate I’ve ever had on a flight!

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Of course, I couldn’t resist the chocolate dessert, which paired nicely with a glass of red wine. I also switched to sparkling water at this point. One thing that I really noticed is that on most airlines when you ask for more water, they have to ask you still or sparkling because they can’t keep track. On Thai, that was never an issue. This crew memorized everything, and never once had to ask a second time to confirm. It’s a very little thing, but made a huge impression about how much the crew cared.

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At this point, I was out for a couple hours for a nap. When I woke up, and put my seat upright, it took no more than 30 seconds for the flight attendant to appear and refill my water glass and wine. If I didn’t know better, I would think they hovered behind my seat the entire flight looking for the perfect moment to provide service! It was that good!

About 90 minutes for landing, another small meal was served. The Szechuan soup was a bit on the salty side, but incredibly tasty:

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I went with the dim sum snack, and it was surprisingly pretty small. It was plenty, given the size of the first meal, but I was still a bit surprised at the size. Ferrero Rocher chocolates were also offered…yum.

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Of course, on top of the chocolates, there was desert as well!

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Right before landing, was probably one of the nicest moments of the flight. The purser, as well as the entire first class service team came over to my seat, did the traditional Thai wai, bowed down, and thanked me for choosing Thai. What struck me the most was not that this just seemed to be part of the job, but that they were truly proud of the service they provided and were thankful to customers. While so many Asian airlines provide outstanding service, this personal touch that really did demonstrate on some level a connection between crew and passengers really made a big impression on me.

After rolling off the plane the famous Thai golf carts/buggies were waiting to drive first class passengers to their transfers or to immigration. There was an older Thai lady in first class, who had five people with her in business class – possibly her children. She chewed out the buggy drivers royally, and eventually her and her entourage got the whole buggy and the rest of the first class passengers were “stranded” until another buggy arrived. I guess DYKWIA passengers exist in Thailand too!

Considering the length of the flight, I was in no mood to deal with a taxi that might or might not have working air conditioning so shelled out for the airport car to the hotel. Sure, it’s quite a bit more expensive, but after a long flight being able to relax in an air conditioned Mercedes is a nice treat – especially when it’s a 30+ minute ride.

I had decided to stay at the W Bangkok, which I tried last visit instead of my usual Sheraton Grand Sukhumvit. The two hotels are very different, but both very nice in their own ways. The major deciding factors for me on the W is that it’s much newer feeling and also has an amazing breakfast buffet. I’d been upgraded to a suite, which was rather roomy:

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Typical W bling on the pillows:

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“Lights Out” sequined oversized Thai boxing gloves on the bed. At least I didn’t get the hot pink version I got on my previous stay!

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Oversized washroom, with a double sink:

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Overall, it was a great room. I find the desk very comfortable for working, fast WiFi, plenty of convenient outlets, and ice cold air conditioning. Plus, the hotel is in a great location just five minutes walk from the Skytrain, and right next to a convenience store, Starbucks, and Dean and Deluca. Overall, it’s a solid choice in a city full of great hotels.

After being on a plane all day, the last thing I wanted to do was walk outside in the rather nasty heat and humidity. So, I headed to the mall to try and find the New Zealand Natural ice cream shop and more hokey pokey ice cream. Unfortunately, it was nowhere to be found, but I got in a ton of walking trying to find it.

I did, however, find an indoor ice rink. Unfortunately, it was clear the chiller and AC couldn’t keep up with the unusually hot and humid weather, and the ice was basically a puddle:

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By this point I was tired from a long day and all the walking, and decided to just head back to the hotel for dinner. Some tasty pork satay:

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Slept like a rock, and then it was time for what I consider one of the W’s strongest selling points – its breakfast buffet. The rate I booked had it included, so I didn’t have to even use my platinum amenity on it – however, I definitely would have considering how epic it is. Huge selection of fresh fruits and pastries, eggs cooked to order, full Indian and Chinese stations, meats, salmon, cheeses, bacon, you name it – if you want it for breakfast this buffet probably had it. Some fresh fruit and pain au chocolate to start:

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Dim sum, fresh squeezed OJ, and just a little bacon…

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With that, it was time to finish packing up the bags and head to the airport to continue the trip…

Feb 112016
 

Bangkok has hundreds of hotels, many of them in the luxury or super luxury category. On top of that, many of them have extremely affordable rates by US standards, so it’s pretty hard to go wrong when choosing a good hotel. In the past, my choices have usually been the Sheraton Grand Sukhumvit or the Conrad. The Sheraton is unlike any Sheraton in the US, and is a true 4 to 5 star hotel. Amazing staff, great facilities, and superb location. It’s hard to beat.

This time, mainly to be close to my work event and to try something new, I decided to try a couple of new hotels. I’ll try and give a few thoughts on each, though I’ll admit I would need a couple more days at the W in order to get the whole picture.

After a very early morning arrival, I’d booked the prior night at the W to ensure my room was ready upon arrival. It was, the check-in staff was super friendly and efficient, and when I asked to just get the key so I could go sleep (telling them I’d come down later for the details on restaurants, etc) they were super quick and efficient. Since my flight left Delhi at about midnight (which was only around 3pm in DC) I wasn’t tired, but when I finally got to the hotel in Bangkok around 730p, the lack of sleep was catching up to me. Plan was to take a three hour nap…just enough to make it until evening.

Large pair of giant pink sequined muay thai boxing gloves on my bed that said “lights out” – it’s like they knew I was coming!

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Slept four solid hours, getting up just before noon. There’s a small office building next to the W which has a Starbucks in it, and for anyone who knows me that was a huge plus. 11a coffee, reset the body clock a bit, and I was ready to go! I worked a few hours, then wandered the neighbourhood near the hotel until sunset, and then it was time to see what I could find to eat and drink. First, a few comments on the “worked a few hours.” The W room was great for working, with a large desk, lots of power outlets, and fast internet. Plus, the room had a bit of a view of the city when sitting at the desk so you didn’t feel quite so isolated. Definitely a good room for being productive on top of W’s usual attempts to be cool and hip.

First stop was the W Terrace, a small bar located outside on the balcony overlooking the street and courtyard. It was still quite warm and humid out, but it felt nice to be outside and enjoy my first Singha of the trip. Again, with the coffee table book, it’s like they knew I was coming…

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Jetlag was starting to catch up to me around 8pm, so I decided to just eat in the hotel. Headed to the Kitchen Table restaurant, which was supposed to have a really tasty make your own burger. I hadn’t had a burger in several weeks and it was sounding great, but Thailand probably wasn’t the best place to indulge. The squid ink bun was a bit on the chewy and almost stale side, the beef had a bit of a strange taste to it, but at least the fried egg, bacon, and havarti cheese were amazing…as was the little jar of asparagus bites.

…I almost felt like I was at Starbucks…yet another place that finds Jason incredibly hard to spell:

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Got back to my room, and it was a nice ice cold 18.2 degrees. The AC, lights, and pretty much everything were controlled by an iPad-like tablet, which was kind of a cool feature. More importantly, the AC got plenty cold for me to sleep:

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Woke up, and back to the Kitchen restaurant, where breakfast was included. Not sure if it was my corporate rate, or if it was because I was an SPG Platinum member, but it doesn’t matter. Even if you have to pay for this breakfast…DO IT. In my opinion, it’s pretty much the single best hotel breakfast I’ve had anywhere in the world. Large selection of fresh sliced fruit, eggs made to order, selection of cheeses, huge selection of pastries, multiple chinese options, multiple Thai options, Indian options, several different fresh squeezed juices, yogurts, etc, you get the idea.

For started, plate full of fresh fruit, salmon, cheese, a pastry, and an omelette…along with great coffee and a New York Times:

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Followed by some Dim Sum, a pain au chocolate, and some passionfruit yogurt:

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After breakfast, a little more work catching up on the day’s work back in DC, and then off to the Siam Paragon mall. I was feeling the need to walk around and get moving, but in the heat and humidity of Bangkok there’s only so much you can do outdoors.  The W is connected to the SkyTrain by a series of elevated walkways, and it’s very easy to get to. Less than a five minute walk. Once at the Siam Paragon, there was an elephant exhibit, being auctioned for elephant conservation. Punk Rock elephant:

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Then there was discoball elephant:

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After walking, grabbing some Starbucks to continue fighting jetlag, it was back to the W to collect my bags and head over to the next hotel. First, a wall of lights near the elevators taken from Bangkok’s famous TukTuks:

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The W had given me a 5p checkout, meaning I spent about 32 hours in total there. Overall, this is definitely somewhere I would consider on my next trip to Bangkok. I think the rooms were nicer than the Sheraton where I normally stay, but the location and common areas were a small step down. I think I would probably consider it a wash, and it would depend what I was looking for. Either way, I think I would be happy.

Called an Uber to take me over to the Peninsula (mainly to try out Uber and see how it worked in Bangkok) and it was a piece of cake and entirely reasonable. Check in was a little on the slow side, but when you’re coordinating a conference with 400+ rooms it’s understandable there’s a bit of procedural stuff that has to happen. That aside, however, the staff was fantastic, and there was definitely an air of refinement and luxury at the Peninsula that wasn’t present at the W. For starters, look at this view of the river from my room:

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Went for an evening walk around the local area, and the hotel had a large illuminated poster out front celebrating the King’s birthday:

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Headed to the hotel’s Thai restaurant – Thiptara – for dinner. Someone had canceled at the very last minute, so was given this table right next to the river with an amazing view:

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The restaurant had a highly recommended set menu, with what looked like several options for each course. Turned out, actually that you got a small helping of ALL the options. For example, the amazing appetizers…the shredded grapefruit salad was amazing:

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The whole meal was fantastic, but probably enough for two people. After waddling back to my room and collapsing, it was time to get up and compare the Peninsula’s breakfast to the W’s. Similarly impressed, and almost as large, it might be the second best hotel breakfast I’ve ever had. Seriously, nobody can do hotel breakfasts like the Thai. Another huge plate of fruits, pain au chocolate, and cheese:

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Back to my room to work, while looking out on the river:

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The one downside, in my opinion, to the Peninsula is it’s location. On the other side of the river, there’s not nearly as much within walking distance. It feels like a slightly quieter neighbourhood which is nice, but you need to take the Peninsula’s boat to the other side to get to the SkyTrain and main parts of the city. Again, not a problem, just less accessible for walking around and being casual. Because of this, I decided to give room service a try for lunch. The Pad Thai was to die for, probably the best I’ve ever had, and I finished every little bit. Similarly, the mango and sticky rice was fantastic…the orchid was a great touch too. All in all, a superb lunch:

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After lunch, I check out the Paribatra Lounge. I was hosting a cocktail event later in the week, and the decor in this lounge (according to what I’d seen online) really appealed to the aviation geek in me. First thing I saw, an old Thai Airways model on the ceiling:

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…and another:

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Look at those views from the 37th floor:

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Old Thai logos on the wall:

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View of one section of the lounge:

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Complete with old Breguet 14 control panel:

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Old air routes map on the wall:

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Engine mock-up in the entryway:

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Entryway:

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Little history of Thai’s Boeing 747-400:

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Can you tell that lounge impressed me? I had to hold my event there, and it was right at sunset. Fantastic event, and the staff of the Peninsula were super gracious hosts. Couldn’t have asked for a more special venue with amazing views and decor.

After a long week of work events, decided to cap it off by repeating the amazing room service meal I’d had earlier in the week. Wasn’t at all disappointed with the second go-around of Pad Thai:

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Close-up of mango and sticky rice with super sweet condensed coconut milk:

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Final thoughts – the Peninsula was in a league of its own as far as class and professionalism go. If you’re looking to impress people, and host an amazing event, I don’t think anyone could do a better job. Everything about the hotel was perfect, things ran like clockwork, and they anticipated everything I needed all week without ever having to ask. I’m not sure it would be my first choice, as a tourist, however, mainly because of the location. If I wanted a spa and relax vacation, however, I might consider it. But for an active city and siteseeing vacation there are better options in Bangkok – unless having the pampering of an old-school slightly formal hotel is something that’s important to you.

I was happy to have discovered two more hotel options in Bangkok that were excellent and that I would return to without a second thought. This makes probably 10+ hotels I’ve stayed at in Bangkok now, and never once have I had even a remotely bad experience. It’s really hard to go wrong in this town!

Dec 102013
 

This will be a relatively short one, since I griped a few posts back about how miserable Turkish A321 business class is.  Got to the airport approximately two hours before my flight, which was about right, as check-in took nearly 30 minutes. There was only one line, for all passengers, forget about any priority or business class. Immigration and security were completely painless, and soon we were in the departure room. I say room, because it was one big room, with a tiny snack bar, and that was it. Almost every seat was occupied.

This morning’s 5am entertainment was provided by a group of around 10 soldiers in uniform, getting completely trashed throwing back vodka shots. Fortunately, they weren’t on the flight, but makes me wonder what they were doing on that side of security. Maybe I’m better off not knowing.

Bus gate (no jetbridges in Dushanbe, which was hella fun in the pouring rain. That meant when the bus doors opened, it was a mad dash to the stairs…and of course the first people on the plane jammed the aisles so everyone else got soaking wet. It was a great way to start a long flight in Turkish’s craptastic Euro business class! 😉

Turkish Airlines flight 255
Dushanbe, Tajikistan (DYU) to Istanbul, Turkey (IST)
Depart 6:00, Arrive 9:00, Flight Time 6:00
Airbus A321-200 Registration TC-JRB, Manufactured 2006, Seat 2D

Once again, our friendly young man in the chef costume presented orange juice and a few other fruity drinks right before takeoff, along with some Turkish delight, and soon we were off into the rainy skies.  Flight was completely full this morning, with every seat taken.  Literally five minutes off the ground the crew sprang into action, impressive since they’d just worked the inbound from Istanbul.  Yes, they’d be pulling a 13-14 hour day…don’t think that would fly with the FAA.

Very soon it was hot towels and the meal service.  So, to start we were promised:

Fresh Fruits

Yoghurt with Honey

Chicken and Turkey Breasts

Assorted Cheese

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Pretty tasty for an appetizer/starter, and I will admit that the food is one thing Turkish really manages to get right.

Then, we had a choice of:

Turkey Ham & Cheese Toast (Turkish style spinach puff pastry, chicken sausage / herbed mushrooms)

or

Gratined Crepe with Scrambled Eggs

I asked the “chef” which he recommended, and he said definitely the crepe, the other one is not at all good.  I’d say he was right on the crepe, but can’t really speak to the other choice.

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About an hour before landing, only 2.5 hours after the main meal, we were offered a snack.  A bowl of hazelnuts, and a “cheese sandwich and sour cherry cake.”  Skipped the sandwich because I was still full, but had the nuts and the delicious cherry cake with a couple of coke zeros in an attempt to wake up.

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Landed in Istanbul right on time, no line at all for visa on arrival, and I still ended up waiting nearly 30 minutes for bags to be delivered.  Not a huge deal, but I was anxious to get to my hotel and get seeing the city!  I had a 24 hour rest stop, and wanted to see as much as I could, having only been to Istanbul once briefly before.

Bags came about 45 minutes after deplaning, no line for a cab, and it was off to the city in Istanbul’s terrible traffic.  Was a surprisingly expensive taxi, over $40 due to traffic, and soon we were at the W.  I had the choice of a standard room available right away, or waiting an hour for a suite.  Easy choice.  Dropped my bags with the concierge, and headed out to refuel with some coffee.  Felt much better, and it was off to the W.

I’ll talk about my wander around Istanbul in the next post, but I’ll give a quick review of the W here.

Staff:  absolutely fantastic.  Warm greetings, genuinely seemed interested in helping, and were extremely friendly.  The only small drawback were the staff in the restaurant, who I’m sure were trying their best, but I’ve seen turtles that moved faster.

Room:  awesome upgrade to a studio suite, which had a fantastic rain shower in it.  Well, it would have been fantastic if there weren’t oddly placed pieces of furniture everywhere which caused me to break my toe when I stubbed it in the middle of the night.  Not real thrilled with that.  Oh, and since I always complain about it, the AC worked wonderfully, and kept the room nice and cool.

Restaurant and bar:  food and drink were good, but prices were absolutely outrageous.  Service was also, as I mentioned above, insanely slow.  I wanted turkish food, but not fast-food takeout, and after a day of wandering I was too tired to go far, and everyone I talked to seemed to agree there was really nothing good in the neighbourhood which met that description.  I mean, food was tasty, but an appetizer, some kebabs, and two glasses of wine should not cost $70 in Istanbul.  Highway robberly.

Location:  everything you need in walking distance, but not a great selection of restaurants.  Also, it’s about a 15 minute walk to the tram to old town, or 15 minutes uphill to the cable car to the metro.  So, it takes a while to get to sites, but I really didn’t mind.  Gave me a chance to see things along the way.

In summary, I love this hotel, well, maybe not love but really like.  This was a rest stop in between intense work stops for me, and it was relaxing and comfortable, which was just what I was looking for.