Four Points | Jason Around the World

Mexico City to Santiago with Aeromexico, overnight in Santiago

2018 Easter Island Trip, Chile, Mexico 2 Responses »

Jul 152018

After a great night’s sleep (but not nearly long enough) I woke up a little earlier than I needed to so that I could fulfil that most important morning duty: getting coffee. See, there’s a Starbucks attached to the Sheraton Maria Isabel, and it was advertised as opening at 7:00, so I showed up around 7:15, went inside…and there were no employees anywhere to be found. When one finally did emerge from the back room, she would only tell me they were opening “later.” Hmmm, ok…at least I knew the airport would have multiple Starbucks, so I would be saved as long as I could survive the un-caffeinated ride to the airport.

At least the early wake-up was rewarded with a beautiful pink sky over El Ángel:

Nice quick Uber ride to airport, under 20 minutes, and I got the honour of queuing to check in. When I say queueing, we’re talking nearly 45 minutes in line to get to an agent. Yes, this was the business class and elite check-in line, and it reinforced my theory of everyone on Aeromexico being an elite of some sort.

When I finally got to the front, the agent pulled up my reservation (it had let me check in online from JFK to Mexico City, but wouldn’t allow me to check in to Santiago) and asked me if I was an Aeromexico employee. Uh, no? Apparently, somehow, something in my reservation mentioned stand-by status, despite not having this problem on the first segment. It was as simple as telling the agent this, and tap tap, click click, out came my boarding pass. Maybe a language gap?

Onwards to security and the all-too-delayed Starbucks, and I came across this sculpture in the lobby. First the check-in issue, and now this…this airport was definitely doing everything it could to mess with my early morning un-caffeinated brain!

Fortunately security took under five minutes, and the Starbucks was right there. Apparently Justin needs coffee too. One of the downsides to all these Mexico City trips recently is that I got addicted to the Tres Quesos panini at Starbucks. Fortunately the airport location had it, and I was caffeinated, fed, and happy.

Off to the American Express Centurion Lounge, which weirdly is up a rather long staircase, and from what I could tell had no way to access it by elevator. There may have been one, and I missed it. Found Phil who had arrived on the redeye flight from Los Angeles, and in we went. This lounge, unlike the lounges in the United States, is divided into two sides: a “regular” side, and a “centurion” side which is for Centurion cardholders and it appeared certain local bank customers may have also had access. It wasn’t at all crowded with maybe 10 people, and we were actually outnumbered by the staff I think.

At the insistence of the staff we accepted a glass of champagne, since, you know, vacation!

Unfortunately we only had about 30 minutes to spend in the lounge, then it was off to the gate for our flight to Santiago. Good thing we arrived relatively early, because once again there were 50+ people in line for priority boarding.

That said, boarding was quick and efficient, and I was soon at my seat. Overnight, the aircraft had been changed from a 787-8 to a 787-9 so that meant instead of 2-2-2 seating it was 1-2-1. Definitely a superior product, but it resulted in us being split up. Lots of people were in the same boat and trying to get seats together…or get a window seat now that they were single seats, and eventually we just decided to stay where we were…despite the gentleman who was coughing up a storm and seemed on the verge of sudden death between us.

Aeromexico flight 10
Mexico City, Mexico (MEX) to Santiago, Chile (SCL)
Depart 10:10, Arrive: 19:07, flight time: 7:57
Boeing 787-9, Registration XA-ADH, Manufactured 2018, Seat 5J
Miles Flown Year-to-Date: 56,377
Lifetime Miles Flown: 2,576,652

For those who like such things, the Boggi amenity kit. It was functioning and had all the things I normally want, but wasn’t cool enough that I decided to keep the bag to reuse later.

Meal service was definitely strange on this flight…and was listed as a “refreshment” right after takeoff, and then “lunch” 90 minutes before landing. Hmm, ok. There were two refreshment choices, a “BLT Sandwich” or “Mushroom tamale with green sauce.” Of course, by the time they got to Row 5 there were no tamales left, so it was sandwich, sandwich, or sandwich.

To be fair, it was a pretty tasty sandwich, but in no universe whatsoever can it be called a BLT sandwich! There wasn’t even bacon on it…but there was a tasty little bowl of jalapeños to add to it…and when prompted the flight attendant begrudgingly opened a bottle of Jacquart Brut champagne.

The next five hours passed as predicted. The flight attendants dimmed all the windows and LOCKED them in the dark position (one thing I dislike about the Dreamliner) in order to encourage people to sleep. They also turned up the heat pretty high…ugh. So, I spent five hours in forced darkness watching tv on my iPad…and only once did they come around offering drinks. Not the best in the service department.

Just under 90 minutes before landing at 7pm, they finally started “lunch” service. Once again, it started with a cheese plate. For everything else I was disliking about Aeromexico, the plate of cheese instead of mixed nuts was one thing that I actually loved! Today’s selection was Brie and Manchego:

Dinner choice was chicken breast, “short rib,” or pasta. Given the disaster the pasta had been the day before I opted to go with the short rib. I swear between the side of asparagus and the short rib that this meal had been catered by United…as I feel like half their business class meals are that option. It was pretty much as expected, except the super wilted and disappointing lettuce in the salad:

Another glass of the Montes Alpha Cabernet (which was actually pretty tasty), and a chocolate mousse bar for desert. You really can’t go wrong with a glass of cab and chocolate mousse! The perfect pairing!

Landed about 30 minutes early, no line for customs, and we were pretty quickly in a taxi to the Four Points. Since it was just a short overnight we didn’t see the value in a nicer hotel, so opted for the Four Points thinking it would be nice enough. Well, it would have been, except for torrential rain and multiple accidents on the highway, which made the drive to the Four Points take just over two hours. Ugh. What should have been 30 minutes took four times as long, and by the time we arrived it was much later than hoped.

Waiting in the room was one of the saddest welcome snacks ever. I think it was some sort of cake, but the grey gloopy SPG on the plate made me want to go nowhere near it:

The Four Points was nice enough, however, to give us a couple of drink vouchers for the tiny lobby bar, where we were able to enjoy welcome pisco sours while figuring out next steps.

Fortunately, there were a couple of bars and restaurants near the Four Points. We weren’t terribly hungry after the flight, so opted for a small snack at a place called Sacramento. A delicious tres leches for desert and a glass of Carmenere was just what I needed.

On the wander back to the Four Points we ended up stopping at some rather trendy restaurant called Piso Uno for another drink. The best way to describe would be to say it was sushi, craft cocktails, and most of the bartenders were heavily tattooed with appropriately hipster manicured facial hair. It made for fascinating people watching while we enjoyed a couple of drinks, but was definitely mildly uncomfortable not being dressed for such a place. However, to their credit, they didn’t seem to care at all, and it was a fun way to end the night.

Back to the Four Points, off to get some sleep, and a very very early morning start for our flight to Easter Island!

Johannesburg to Perth in South African Business, overnight Perth

2017 Six Continents Trip, Australia, South Africa 1 Response »

Sep 152017

Took the Gautrain to the airport since I had plenty of time given the flight was a relatively late departure and the Hyatt would only let me stay until 4pm. To their credit, they didn’t have to give me a late checkout at all, but when I mentioned I’d been staying at this property for over 20 years despite Hyatt being the one chain I don’t have elite status with, they offered me a 4pm checkout on the condition I continue to say nice things about them. So no more! This is a great way to win loyalty of infrequent guests when you don’t have a bunch of check-ins coming!

Bigger disappointment was when I got to the airport. The check-in line for business class was about 50 people deep, despite it approaching peak hour for long-haul departures. To make matters even worse, there was only ONE desk open, and she was moving at a snail’s pace. Unfortunately, the economy lines looked even worse, with hundreds in line, and most of them having trolleys stacked high with luggage.

Lots of comments of “no wonder they’re going bankrupt” and then all of a sudden, after nearly 30 minutes in line, four more agents appeared from nowhere and opened up all at once. Are you kidding?!

Security was equally annoying, and the agent absolutely refused to let me through with my rolling bag. “It is too big” “it is too heavy” and then he actually held out his hand, and it became clear what he expected. I raised my voice, loud enough so the agents standing around could hear, and said NO, I’M IN BUSINESS CLASS, I’M NOT GOING TO BRIBE YOU JUST TO CARRY MY BAG ON. One of the other agents quickly rushed up and said “business class, please, go right ahead.” It was quite an ugly experience, and frankly quite surprising at Jo’Burg. Ugh.

When I got to the South African lounge, it was absolutely packed as would be expected at this hour, but I managed to find not only a quiet corner with plentiful outlets, but it was in a part of the lounge that also had wonderfully cold air conditioning. Definitely a win!

One of the best parts of this lounge is the super friendly attendants at the bar. Normally I’m slightly annoyed by lounges where you have to get every drink poured for you, but the agents in this lounge are always so friendly that I actually enjoy the interaction. Plus, this lounge always has a cranberry cheese that I absolutely love. I may have had a little more than I should…

Time in the lounge passed quickly, and it gradually emptied out as I was there. Perth is pretty much the last long-haul departure, so by the time I left the lounge was approaching empty.

As I headed to the gate, I had to snap a pic of one of my favourite duty free shops. I wonder if anyone ever buys the 15,000 rand (approx $1,000) zebra pelts that are for sale duty free…

Got to the gate, and we were on the wheelchair express tonight. One thing I didn’t expect were numerous elderly passengers with Zimbabwe passports in the gate area. The sign saying Perth confirmed it…I was going to get my second southern hemisphere trans-oceanic flight!

Boarding was absolutely chaos when it did open, especially because they decided to board wheelchairs and business class at the same time. That didn’t work out so well.

South African Airways flight 280
Johannesburg, South Africa (JNB) to Perth, Australia (PER)
Depart 21:15, Arrive 12:20 next day, Flight Time: 9:05
Airbus A340-300, Registration ZS-SXB, Manufactured 2005, Seat 15A
Miles Flown Year-to-Date: 87,077
Lifetime Miles Flown: 2,464,054

South African seat maps are available online right up until departure usually, so I stalked it carefully from the lounge and managed to get myself an empty seat next to me. For business class, I find these seats a bit uncomfortably close together, so having a second one would make for a much more comfortable flight. Plus, double pillows and somewhere to set my bag. Having a bulkhead was just an added bonus!

Welcome aboard champagne and bottled water. Off to a much friendlier start with the crew than the flight from Brazil.

A bit of light reading material. When I was in the lounge, a couple of people were talking about how they had been at the airport the previous day, and there was a temporary lockdown when there was a rumour Grace Mugabe was in the airport trying to covertly flee the country…and her arrest warrant. Oops!

What’s for dinner tonight? Despite the late hour, a rather full meal:

Full breakfast in the morning as well:

After two flights, I’m comfortable saying South African really needs some work in the canapé department. Soggy bread, mushy spreads, it was just very unappetizing.

The duck breast starter was relatively light which was what I wanted, and decently flavourful. It was nice to have something different, even if they didn’t hit a home run with it.

Similarly, I can’t remember the last time I had lamb chops on a plane, completely with old fashioned mint jam. Again, not the tastiest dish I’ve ever had on a plane, but it was a nice change. Overall, I was pleasantly surprised.

Even the cheese course was significantly better tonight. The chevre was a really nice addition!

Pear tort for dessert was nice and small, but super sweet and delicious. Overall, catering out of Johannesburg was significantly better and although I wouldn’t call the meal amazing, it was solid. Definitely can’t criticize them too much this time.

Got about 5.5 hours of good sleep, woke up, brushed teeth, watched some tv on the ipad, and decided to give breakfast a go. The danish was super tasty, and I was trying to figure out what the yellowish disks were as I bit into them…only to finally realize they were the poached eggs. The texture was definitely odd, but with the salsa it worked. I wasn’t that hungry so only pecked at it, but again, for a plane breakfast they did a pretty good job!

Landed in Perth right on time, and immigration was a breeze. I saw an agent instead of using the automated gates, because I wanted a Perth stamp in my passport. Unfortunately, I was imformed there are absolutely no stamps anymore, but enjoy Perth! Oh well, at least it was quick, and I was from the plane to exit in about 10 minutes and decided to grab an Uber to my hotel, the Four Points Perth.

Had a super friendly and chatty driver, who insisted on telling me about how much Perth has changed in the last 20 years, and I had really missed out by not traveling here sooner. He clearly loved his home town, and was eager to share details with visitors. Definitely a very friendly welcome!

After checking in and grabbing a coffee from the lounge bar and cafe, I decided to head out for a walk. Quick thoughts on the hotel: for a Four Points it was rather nice, and comfortable, and in another city could easily have been a Sheraton. The staff was quite friendly, rooms were a good size (though I must confess they did upgrade me to a junior suite), and I loved having a craft beer bar in the lobby. Definitely felt a bit more “hip” than the average Four Points, and reminded me a little bit of the Four Points in Brisbane. Plus, the location was really nice.

Several people had told me with just one afternoon the thing to do would be to take a walk to Kings Park if it was nice, and enjoy the city from above. With temps about 18C and gorgeous blue skies it was a perfect day for a walk, so off I went. It only looked to be about 2km on the map, but what I didn’t know is a large chunk of that was up the appropriately-named Mount Street which had an average incline of over 7%….for quite a long stretch. That’s one way to burn off the jet lag!

At the top, I was rewarded with a great view of the CBD:

Jacob’s Ladder, a popular staircase built into the side of the mount with lots of locals running laps up and down. From the very fit to the very unfit, everyone was out enjoying the nice day.

Path through King’s Park. Did I mention it was a gorgeous day?

Another view of the CBD from King’s Park:

World War One Memorial in King’s Park:

Boab Tree from well outside Perth. When a road threatened it it was uprooted and very carefully transported all the way to Perth to be planted in the park.

On the walk back, walked by Perth Arena which was packed with families going to see some boy band or another. I beat a quick retreat to my room for a shower, before heading out to get dinner and drinks. Being a weekend night the pubs and restaurants were packed, and I felt like I had stepped back in time a decade or more. It wasn’t quite as bad as Darwin where I felt like I’d stepped back nearly 40 years, but Perth definitely marches to its own beat and definitely doesn’t feel like the year 2017. In a way this was a really nice thing, as it gave the city a really nice unique character and made it more memorable.

One of the best parts of Australia to me is the amazing coffee culture, and I think Australia has some of the best coffeeshops anywhere in the world. So good that I pretty much avoid chains here all together knowing I’ll get something much better at an independent shop. Several sites recommended La Veen Coffee to me, so after a good night’s sleep I headed over to see what trouble I could get into.

Delicious cold brew and eggs benedict hit the spot and was amazing!

Walked around the city for another couple of hours after breakfast, and then it was off to the airport to continue my adventure to Sydney!

Fiji to Sydney with Fiji Airways, two days in Sydney

Airports, Australia, Business Class, Fiji, hotels, Tuvalu 2016 No Responses »

May 102016

I had decided the night before to prioritize sleep over possible time in the lounge/etc, and learned that the check-in cutoff for Fiji Airways was 45 minutes, so I was comfortable cutting it closer than I usually would. I arrived at the airport about 80 minutes before the flight due to no traffic at all, and check-in took under a minute, then it was time for security, then immigration.

The security line was maybe five minutes, and no wait at all for immigration, so maybe 10 minutes after setting foot in the airport I was already in the departures hall. Guess there would be a little lounge time after all! Nadi International terminal is under heavy construction, which is expected to finish in a couple more months. The lounge, however, seemed finished. It was rather teeming this morning with all the international departures, but finding a seat wasn’t hard. Decent selection of drinks and snacks – all self serve. I grabbed a can of Diet Coke and a chocolate muffin since I hadn’t had breakfast, and soon our flight was called.

Short walk upstairs from the lounge, and boarding was already underway.

Fiji Airways flight 911
Nadi, Fiji (NAN) to Sydney, Australia (SYD)
Depart 9:00, Arrive 11:45, Flight Time: 4:45
Airbus A330-200, Registration DQ-FJT, Manufactured 2013, Seat 2E
Miles Flown Year-to-Date: 63,625
Lifetime Miles Flown: 2,253,150

If these seats look familiar, it’s because it’s the exact same aircraft I took from LA to Fiji just a few days prior…now that there’s daylight I can get a few decent pictures!

Breakfast flights usually don’t interest me too much, but since all I had was a muffin let’s see what’s to eat:

Breakfast flight with a wine list…now we’re talking!

Fruit, cereal, and make-your-own mimosas:

Bread…on it’s own…as a second course. This is right before tragedy struck…some of the worst turbulence I’ve ever experienced. We were shaking all over the place, repeated sudden drops in altitude. But more seriously…right after this my entire mimosa ended up on the floor. Flight attendants had to be seated for nearly an hour at this point…

Eventually I did get an omelette…but it was boring and flavourless, so after two bites I was done.

Watched a couple of hours of terrible movies, and since noon was approaching (well, in fairness it was after noon without the time change) I decided to try their “signature Fijian rum cocktail.” It was basically smashed up cherries, soda water, and rum. Um, pass. Later, I found out he forgot the orange juice.

Landed in Fiji a full 35 minutes ahead of schedule, and had a couple of days to just veg and enjoy. Took the airport train, which was a rather poor value at nearly 19 Australian dollars, and still required a walk to my hotel – the Four Points by Sheraton Darling Harbour. They offered me an upgraded “premium deluxe” room, and I asked if perhaps they had any suites available. The rather nice young gentleman working check-in was eager to please…and found me a “corner harbourview maritime penthouse suite” on the top floor! Yowzers!

How’s that for a view:

Not a half bad room at all:

A few more words on the hotel. It’s undergoing an extensive remodel in the lobby area, so things were closed off everywhere. The bar and restaurant were clearly in a makeshift space, so I didn’t spend any time in them. Beyond that, the staff were fantastic and the room was super nice and comfortable, so I would definitely return again!

So, not much to report on my two days in Sydney. Hung out with some friends I hadn’t seen in a while, walked a ton since the weather was absolutely perfect. Around 22C/72F the entire time, strong sun, and gorgeous days to be outside. Although I’d been to Sydney before, had to take the obligatory tourist photos. Opera House:

Harbour Bridge:

Sunset from the Penthouse Suite:

On my final day, woke up and went out to get coffee, and started coughing immediately. Seems the government was doing controlled burns outside the city, and the wind suddenly changed direction and surprised them…blowing all the smoke into the city. You could tell it was bad from this picture:

More walking all day, more hanging out with friends, and a pizza…with crocodile, emu, and kangaroo. I mean, when in Australia…I highly recommend checking out the Australian Heritage Hotel for lunch or dinner…plus they have a great craft beer menu too!

With that my two days in Sydney were done, and it was time to begin the truly luxury part of this trip…off to Thailand next!

Melbourne to Brisbane in Qantas business, overnight in Brisbane

Airports, Australia, Business Class, Flights, hotels, Restaurants, South Pacific Tour 2014 2 Responses »

Nov 062014

I’d intentionally booked a midday flight so I could sleep in a bit, so made my way to the airport nice and leisurely. There were some incredibly classy tourists sharing the airport bus with me today:

Check-in…well it was fun! From what I could tell there were absolutely no Qantas agents working behind counters in Melbourne, they had the whole process entirely automated. Checked in at the kiosk which I was used to, but then the kiosk also spit out my bagtags…which it then gave me instructions how to put them on my own bags. Whee, my chance to play airline employee! Then, it was off to the scales in front of the baggage belt, where you scanned your boarding pass, weighed your bags one at a time, and threw them on the belt. In fairness, there were quite a few Qantas employees hovering around being very helpful if you couldn’t figure it out, but I was mainly puzzled just because I’d never seen the whole process so automated!

Next stop, Qantas lounge, for a proper breakfast since all I’d had earlier was coffee. First mission: try the automatic pancake machine! Not bad, not bad at all!

Still a little bit hungry I decided to try the sandwich press too, taking some extra ham and cheese from the buffet to make a nice gooey sandwich. Yum! I wish US airlines could take a page from this playbook…but then again classy US passengers would probably bring doggy bags and treat it as the typical “get my money’s worth” opportunity. THIS IS WHY WE CAN’T HAVE NICE THINGS!

Boarding right on time, and a completely full flight up to Brisbane today.

Qantas flight 616
Melbourne, Australia (MEL) to Brisbane, Australia (BNE)
Depart 12:05, Arrive 13:15, Flight Time 2:10
Boeing 737-800, Registration VH-VYD, Manufactured 2005, Seat 3C

There was a choice of some sort of salad, or a tuna melt. Yes, seriously, a tuna melt on a plane. I had to have it just for the novelty. It was actually pretty good. The tomatoes were marinated in balsamic before grilling and were actually super tasty.

Landed in Brisbane a few minutes ahead of schedule, and took the airport train downtown to the central station. Few block walk to my hotel, the Four Points. Upgraded (I guess you can call it that, they did) to a top floor room with a nice view of the city. One of the more modern Four Points I’ve ever stayed in, and almost felt more like an Aloft. I was in a rush, because I wanted to get to the Lone Tree Koala Sanctuary before it closed at 5pm.

Only option to save time was to take a taxi out there, which was $50. Ouch.

Cool lizard greeting me at the entrance:

Short Stay in Medellin, Colombia

Bolivia and Ecuador plus Medellin, Colombia, hotels, Restaurants 2 Responses »

Jun 022014

Unfortunately, I didn’t get many pictures for this part of the trip. I’ll chalk it up to good conversation and not really “playing tourist.” Despite that, I got a fantastic intro to Medellin!

It was nearly 3pm by the time my taxi safely delivered me to my hotel, the Four Points Medellin. The taxi fare was fixed from the airport, so there was no need to negotiate or anything. So far, I was enjoying Medellin – all the people I encountered were quite pleasant, and the city seemed quite green, clean, and fairly orderly.

Got to the check-in counter, where I had to wait more than ten minutes to check in due to just two other customers in front of me. Then, ran into part one of the problem – neither of the front desk workers were willing to (or were unable to) speak any English at all. I finally got my point across to them: I wanted to check in, I was an SPG platinum member, and would prefer an upgraded room or suite with one bed. Unfortunately, the hotel was completely sold out, and the only room they could give me on my cash and points rate was a basic room with two beds. Ugh. After discussing for a bit they told me to go up and use that room, and they would see in an hour what they could do.

Got to the room, and it was clean and comfortable enough, with plenty of outlets/etc, and the air conditioning worked quite well and the room was a comfortable temperature. More importantly, the speed of the WiFi was quite good, and I had no trouble doing a high-bandwidth teleconference for work. After about an hour they called back, and they had indeed found me another room. Would I like a room with a patio and a king bed? Absolutely…and they sent staff up to get my bags and do the move for me. Quite a nice touch, although still not a single word of English was spoken by anyone.

The view of the patio in the upgraded room:

Unfortunately, I got stuck on several work calls in a row, and it was after 5pm when I was finally able to venture out and explore. First stop was a quick trip to the mall/grocery store around the corner to stock up on water and a few basics. It was a very modern well-stocked store that would have been at home anywhere in North America – I was incredibly impressed.

After I got back to the room, I managed to get in touch with Judd, a member of FlyerTalk who I’d been getting some advice from on things to do. Unfortunately it was really to late to go explore the city, but he was walking over to my hotel, and there was a good place to get a beer within walking distance. Count me in! He’s an Australian who’s been working in Medellin for a couple of years, and had some fantastic insights into the city. I love meetings like this, because you get a much deeper appreciation in a much shorter time when someone who knows the city well offers to show you around.

Found a nice quite place for a beer maybe a 10-15 minute walk from the hotel, or two…or three. I forgot that Australians consider drinking a competitive sport! By this point we were quite hungry, and it had started to rain, so we hopped in a cab to find somewhere to eat. I’ve forgotten the names of all the places we went, but hopefully Judd will chime in and I can update this post. We ended up for dinner at a brewpub type place, that had hundreds of bottled beers on the menu, along with their own homebrews which were really quite good. Add in a quite good burger and it was the perfect end to to a long day. No, I didn’t get to go out and play tourist, but with work running way longer than planned, I still feel I got a nice intro to the city…and can’t wait to go back!

After a good night’s sleep I was up early for a short run around the neighbourhood, and it was nice seeing the city come to life. Check-out of the hotel was slow and inefficient, just as check-in had been, but the staff were incredibly friendly and tried hard. They just seemed very new and unsure of how to handle some rather basic procedures.

Mid-morning Judd and his wife picked me up at the hotel, and offered me a ride to the airport…with a stop at a local restaurant for breakfast on the way. It was absolutely delicious, good local food (including chicharrón – YUM) and supposedly the President (I believe it is?) stops by here when he’s in Medellin as well. Good, local, non-pretentious cooking…and it was the absolute perfect ending to a short into to the city.

I’m incredibly grateful to Judd and his wife not only for showing me around, but also for the lift to the airport. Their generosity made this short stop so, so much more than it would have been otherwise, where I would have been at the whims of TripAdvisor etc! Soon after a late breakfast they dropped me at the airport, and it was off for the next stage of the adventure!