KUL | Jason Around the World

Cathay Pacific Business to Hong Kong and The Pier Lounge in Hong Kong

Hong Kong, Malaysia, Turkmenistan and Crimea No Responses »

Aug 122016

Had to wake up way too early to head to the airport to make my way home, but the good news is the KLIA Ekspres train was right across the street, and from the previous two days I knew it was completely reliable. Unfortunately, Starbucks wasn’t open at this early hour, so I had to make my way to the airport only semi-alert. Fortunately, the train routine was easy, and I made it to Cathay Pacific check-in hardly an hour after rolling out of bed. Not bad at all considering the airport was nearly 40 miles from the hotel!

My flight was leaving from the satellite terminal, but before grabbing the train there, I made the most important stop of the morning. I might be next in line to rule North Korea, apparently:

Headed next to the Malaysia Airlines lounge to get some breakfast. I hadn’t been here in 10 years, and back then it was because I was flying LA to KL to Sydney on Malaysia first awards on their 747s. These were a great use of Northwest Airlines miles back in the day, and Malaysia did first class right. One of the first airlines to offer individual pods in first, and the Golden Lounge in KL was amazing, complete with a dining lounge, sleeping lounge, and water features.

Unfortunately, as part of their restructuring they have almost completely eliminated first class, and the lounge has suffered massively as a result. Only the seating area remains, and the dining room and all other nice amenities are gone. The lounge is maybe a third of the size it used to be. On the upside, it was arctic cold to the point I had to put a hoodie on to be comfortable, but it’s sad to even consider this a first class lounge any more.

Bit of cold breakfast to start:

Best part of the lounge was a make your own nasi lemak station…mmmmm!

Headed to the gate after just 20 minutes in the lounge (like I said, trying to maximize sleep) and our One World liveried Cathay A340 was waiting for us:

Boarding began just five minutes after I arrived at the gate, and we were set to go!

Cathay Pacific flight 720
Kuala Lumpur, Malaysia (KUL) to Hong Kong (HKG)
Depart 8:55, Arrive 13:05, Flight Time: 4:10
Airbus A340-300, Registration B-HXG, Manufactured 1998, Seat 16K
Miles Flown Year-to-Date: 128,087
Lifetime Miles Flown: 2,317,224

There were only four empty seats in business today, and amazingly two of them were on either side of me. This was a good thing, because there were several small children in business and they weren’t the quietest creatures. I was lucky to have a seat in the K side of the plane, because the seats are arranged in a 1-1-1 layout, and the K seats have their own aisle, with the other two rows sharing an aisle. With three of the K seats empty, this side of business was much quieter.

I love the concept, and layout, but these seats were super narrow! Fine for a short flight, but my shoulders actually both touched the walls of the seat it was so narrow. Great for a regional flight, but would be super uncomfortable for anything longer!

On a positive note about the narrow seat they were so narrow that when extended the reading light doubles as a microphone:

Today’s breakfast menu:

Safety video entertained me…in case of overwater evacuation, stuff your baby into the inflatable pod and throw it out the window:

After takeoff, a mimosa to get things started off:

Next up was a fairly tasty fruit plate as a first course:

I went with the Malaysian Stir Fried chicken for breakfast, and it was delicious. The croissant and jam were also quite good. …and yes, I did set a terrible example by having more mimosas for breakfast!

On approach to Hong Kong:

Overall, a very pleasant flight. The seats were awesome for regional, but anything overnight or more than 6-8 hours would be seriously uncomfortable for a larger person. As usual, Cathay service was amazing too, and overall another excellent experience.

Arrived in Hong Kong a few minutes ahead of schedule, where apparently it’s wife cake season…happy wife, happy life!

Grabbed another Starbucks to try and stay awake, and then made a beeline for the Pier lounge. I’d learned on previous trips it was worth the extra walk compared to the Wing lounge, and even though it was much more crowded than a previous visit, it still felt quiet and relaxing. I caught up on a couple of hours of work, before heading to the dining area for a late lunch. Rosé and seared tuna to start:

The Pier menu:

Dandan noodles, aka crack noodles. I could eat multiple bowls of these if allowed….delicious:

…finished off with sticky toffee pudding…mmmmm!

Spent about four hours total in the lounge including a nice long relaxing (and useless, do to the warm temps and high humidity in the Hong Kong airport) shower, and soon it was time to head towards my gate for the flight to New York. 80 minutes pre-flight they still hadn’t posted the gate, but knowing that London, Europe, and US flights tend to leave from closer in gates, I decided to start the long walk back to The Wing lounge in hopes of being closer. Sure enough, five minutes after leaving the Pier they confirmed Gate 2 and so I had time for one last glass of bubbles in the sweltering hot Wing lounge before boarding the onward flight to New York…

Roundtrip to Penang, Malaysia, and another night in KL

Malaysia, Turkmenistan and Crimea, Uncategorized No Responses »

Aug 112016

Ended up sleeping in a bit…so much that I actually missed breakfast in the Le Meridien lounge. That was no problem, however, because in KL Sentral Station just across the street there was a…you guessed it…Starbucks which did a great job of fueling me.

Grabbed a super inexpensive Uber and headed over to the Petronas Twin Towers…and got there just as the sky was about to open up and dump rain:

Wandered the mall a bit as the rain let up, and then grabbed another Uber X out to the Batu Caves. The Ubers were so inexpensive in KL that I didn’t mind asking the driver to wait 30-60 minutes while I explored, and he was more than happy to do so. The roundtrip plus nearly 40 minutes of waiting time was still less than $30. Unfortunately, I didn’t get any pictures I was really happy with, so I’m going to recycle some from a trip about ten years ago. The long staircase up to the caves:

The one thing that struck me in the ten years since I’d been there was the complete absence of the monkeys. The place used to be crawling with wild monkeys:

To the point they would sell you bananas to feed the little guys, who were not in the least afraid of humans:

After getting back to the hotel with Uber, I head to pack up for my trip to Penang. On my original itinerary (as booked when I left the US) I had planned an overnight in Penang in case I misconnected. I didn’t want to miss the start of my ticket home. However, I found out that all the flights to Penang were out and back, so wasn’t too worried. Plus, with the originally planned detour to Australia, and now detour to Mumbai, I really didn’t have time for this.

Fortunately, I booked a two night stay in KL, and on the full day it would be easy to fly up to Penang and then turn almost right around. Packed a small daybag with essentials like passport, phone charger, etc, and caught the KLIA Ekspres back to the airport. Security was super quick, and the domestic gates are a short walk away…through the duty free shops of course. I’m not sure I understand the point of duty free shops for a domestic concourse, but it is what it is.

First stop was the domestic Malaysian lounge, which was a sad, sad place. A small buffet that looked like the food had been sitting there for hours, and several kids running around loudly screeching. I opted instead to walk around the rather small (but long) concourse plane and people spotting. At least the view of our plane for Penang from the lounge was fantastic:

No spitting in the drinking fountain!

At the end of the terminal two 747s were parked. Malaysia has been “hunting” for the owners of these abandoned planes since December, 2015! SWIFT Air claimed to own them, but apparently Malaysia doesn’t believe them, and now 8 or more months later, they still sit. I mean really, how do you forget you own a 747?

Back towards our gate, the thunderstorms were rolling in, and things were looking ugly for an on-time departure.

Torrential rain, thunder, and lightening started shortly thereafter. Of course, neither rain, nor snow, nor other mysterious circumstances shall stop Malaysia Airlines, so we boarded and pushed back right on time!

Malaysia Airways flight 1152
Kuala Lumpur, Malaysia (KUL) to Penang, Malaysia (PEN)
Depart 16:20, Arrive 17:20, Flight Time: 1:00
Boeing 737-800, Registration 9M-MSG, Manufactured 2013, Seat 1D
Miles Flown Year-to-Date: 126,311
Lifetime Miles Flown: 2,315,448

Flight was completely full in both classes, but fantastic flight attendant in business offered a pre-departure of anything you’d like. Including nice warm Diet Coke…

After a super turbulent climb out there was even a meal on the short flight! It wasn’t anything special, but those bread rolls were super addictive!

Landed in Penang right on time, and went straight to the gate agent to ask about changing my reservation. My flight back to KL was scheduled about 3.5 hours later, and was the turnaround of the next flight. He was super helpful, could see me checked in on the next flight, and was happy to move me to the one leaving in 40 minutes…but did remind me that there wasn’t a meal catered for me, haha! Score, I could arrive back to KL three hours earlier and get more sleep before my early flight!

The domestic departures hall in Penang:

Our gate today B1 was apparently a fragrance and cosmetic wonderland:

There was a crew change in Penang, so unfortunately didn’t get to go back with the same wonderful crew.

Malaysia Airways flight 1155
Penang, Malaysia (PEN) to Kuala Lumpur, Malaysia (KUL)
Depart 17:55, Arrive 18:55, Flight Time: 1:00
Boeing 737-800, Registration 9M-MSG, Manufactured 2013, Seat 1A
Miles Flown Year-to-Date: 126,512
Lifetime Miles Flown: 2,315,649

Who needs a catered meal when right next to your gate there’s a Starbucks! I like Penang Airport already!

Even better, there were only two passengers in business class on the return flight so I had an empty seat next to me:

With that, there’s not much to tell. Super uneventful flight, and I even made it back to the Le Meridien with ten minutes to spare before happy hour ended in the lounge. Even better, the super friendly agents kept the lounge going an extra thirty minutes since there were so many people still around. I have to give high marks to the lounge staff, they really made this hotel extra welcoming.

Everything had worked out well with the side trip to Penang, and now the trip was coming to an end. Next morning, early morning flight to Hong Kong with Cathay followed by a long lounge break and flight to JFK in first…

Malaysia Airlines to Kuala Lumpur, overnight in KL

Business Class, Malaysia, Thailand, Turkmenistan and Crimea 4 Responses »

Aug 102016

Grabbed an Uber from the W Hotel to BKK in order to catch my onward flight to Kuala Lumpur. So, why Kuala Lumpur? Mainly because I had gotten an incredible fare out of Penang, Malaysia back to Toronto which meant I would need to visit KL for a night on my way to Penang to start the new ticket. Malaysian check-in at Bangkok was super efficient, and there was no line for passport control or security. Soon I was in the main terminal where I love this piece of Thai art:

Malaysian uses a contract lounge by Louis Tavern, with several cardboard cutout agents greeting me for my visit. Yee haw VietJet!

The lounge was…unimpressive. Plenty of things to drink, and a bare few nibbles. It’s my one complaint about the lounges in general (including the Thai lounges) at this airport and that is that it’s hard to get anything substantial to eat from them if you’re hungry. Having recently had breakfast I wasn’t interested, but if I was there wasn’t much other than a few snack foods in the lounge. The lounge was nicely cooled but also rather small with most of the seats taken. Plenty of power outlets, but after 15 minutes of listening to two obese Australian gentlemen bragging about their…conquests…in Bangkok I decided to head to the gate early.

I remember when these routes in SouthEast Asia were operated by widebodies as recently as ten years ago. Unfortunately, these days 737s do lots of the heavy lifting. Our bird for the short flight was already at the gate being catered when I arrived:

Boarding was as orderly as possible in Bangkok, and the flight was completely full with every seat taken.

Malaysia Airways flight 789
Bangkok, Thailand (BKK) to Kuala Lumpur, Malaysia (KUL)
Depart 14:15, Arrive 17:25, Flight Time: 2:10
Boeing 737-800, Registration 9M-MLM, Manufactured 2011, Seat 2C
Miles Flown Year-to-Date: 126,110
Lifetime Miles Flown: 2,315,247

Pre-departure of water or juice was offered, and as soon as we were up in the air appetizers were delivered. The salad was amazing (anyone know what it is?) and garlic bread is always a winner with me. The big downside, Malaysian no longer serves alcohol on “regional” flights. Come on, how cheap can you guys get?

Green curry chicken as a main…it was relatively tasty:

Other than that, how much can you really say about a 90 minute flight on a 737? Reasonably tasty meal, no alcohol, but crew were happy to provide water and drink refills whenever requested. Overall, a solid experience. We landed in KL right on time, and fortunately in the main terminal so there was no need to wait for the train to take us to immigration. Unfortunately, when we arrived at immigration it was absolutely slammed. Talking to some others, they had been in the queue for over THREE HOURS. Even the business class/diplomat/CIP line was long, and I ended up waiting more than 30 minutes to clear.

After clearing, it was off to the KLIA Ekspres train for the 30 minute ride into the city. I had purchased my tickets through their iPhone app earlier, and with this got a 10% discount. The discount was even higher at 20% if you paid with a MasterCard. Scanned the QR code from the app on the turnstiles, and voila…nice and easy. Definitely recommend this method for anyone visiting KL. After a short ride we were at KL Sentral station, and it was a short walk across the street to the Le Meridien hotel. The Le Meridien and Hilton hotels share an entrance, and are essentially joined on the ground level. I had stayed at the Hilton before, but decided on the Le Meridien this trip.

Front desk checked me in, and told me I’d been upgraded to a newly renovated room on the top floor….going up…

It was cocktail hour by the time I arrived, so I headed down to the club lounge. There was a huge buffet spread as well as complimentary drinks. More than enough food to make a dinner, and I ended up staying for a couple of hours until they closed it. I was tired from a few long days of travel, so not much in the mood to head out. Plus, it was pouring rain, so going outside really wasn’t an option. The first of several snack plates:

View of KL from the lounge:

View of KL from my room:

With that I called it a rather early night. I wanted to get out and explore in the morning before going to Penang, so rested up and took it easy. It was also arctic cold in my room, and soon I settled in for a long hibernation…

Malaysian Airlines

Flights, Malaysia 1 Response »

Jul 182014

December 2004 – over 100 countries ago for me – was the first time I had the honour of experiencing the gracious service of Malaysian Airlines, and it was an experience I’ll never forget. My first true premium international long-haul first class experience. I was saddened a few months ago when MH370 disappeared, but today made me sad beyond words. To see a company filled with such amazing and hospitable crew go through this, especially growing up with a family in the industry, has really saddened me. Prayers with the families of all those lost today and on MH370.

It’s really been a confusing experience, because in all honesty I’ll always associate Malaysian with my entry into this world of unlimited extreme travel, and now it feels like for them….they’re about to enter a very challenging era. Best wishes to the Malaysian Airlines family.