Jun 162017
 

After convincing my driver that I knew what I was doing, he agreed on an 02:30 pick-up from my hotel for an 04:05 flight. They were strongly advocating a 01:05 pickup, but knowing there was absolutely nothing on the other side of security (and a 20 minute right to the airport) he relented to an 02:30 pickup.

Alarm went off at 2am, giving me about four hours of sleep, down to the front desk for a super quick checkout, and my driver was already waiting for me. I managed to still get to the airport about 02:45, and I was checked in and through immigration and security by 3am – still giving me 30 minutes to kill in the duty free and lounge.

Now, during the day, the duty free store is critical. They sell 2 Euro mini bottles of wine, red bull, and everything you could need for a successful airport wait or even flight if the crew doesn’t mind. It’s much better than what I honestly believe is one of the two worst airport lounges anywhere in the world. Almaty’s lounge is tied with Abidjan, Cote d’Ivoire, the only two lounges I’ve ever been in where you have to PAY for drinks.

This was my first time flying Lufthansa out of Almaty, and they were incredibly generous: you could have one beer or glass of wine on Lufthansa. Or a bottle of water. Everything else was pay. I decided to have a second beer, I was charged nearly 10 euro for it. Absolutely ridiculous. Still rates as one of the worst lounges anywhere in the world. I was still tired, and boarding was on time, and I had definitely made the right call not to endure this lounge for long:

Lufthansa flight 647
Almaty, Kazakhstan (ALA) to Frankfurt, Germany (FRA)
Depart 04:05, Arrive 07:10, Flight Time: 7:05
Airbus A330-300, Registration D-AIKR, Manufactured 2012, Seat 3D
Miles Flown Year-to-Date: 52,184
Lifetime Miles Flown: 2,429,061

Boarding was pretty efficient, and every seat in business was taken for this morning’s flight to Frankfurt. Business had had 6-8 seats free the entire week before the flight, but despite the load in coach being light, business somehow filled up, and first, which had nobody booked three hours before the flight, somehow went out full. No clue what contributed to this, and it didn’t really matter.

I was really impressed that Lufthansa actually bothered to do the safety announcement in Kazakh on top of Russian:

Shortly after takeoff, a light snack was offered. Perfect late night snack, with which a couple of glasses of wine put me to sleep for close to four hours. On top of the four hours I’d gotten in the hotel it was definitely plenty to keep me going for the next day. I find these super early morning flights really awkward timewise, but for jetlag they are a miracle. You’re plenty tired to sleep when you get on them, and when you wake up it’s bright and sunny out, and your body thinks it’s like 10/11am so it’s ready to go…even though it’s only like 7am local.

Upon waking there were about two hours left in flight, and the crew was going around individually as people woke up and offering them breakfast. Very nice touch. First time I’ve ever had an omelette and a chicken kabob with muesli for breakfast, but was definitely tasty.

I had nearly four hours in Frankfurt, so decided to of course clear customs and head out to Starbucks for some proper caffeination. My travel has gotten so bad the last six months the staff at the Frankfurt Airport Starbucks actually know me by name, and I was paid a nice compliment that my German was really improving. Can’t complain about that!

Unfortunately, about this time, I realized just how exhausted I was. I was supposed to land in DC, have a four hour turnaround, and then fly directly back to Madrid. It wasn’t happening. I called United, asked about changing, made a comment I was in Frankfurt, which was met with “but you fly DC to Madrid tonight” and there was one seat left in my fare class, and she was kind enough to waive the change fee because “it’s kind of like a same day change” and I was booked on the same flights the next day – giving me 24 hours in DC. Great customer service United!

After coffee to wake up it was back through immigration and security to the Z Gates and the Lufthansa Senator Lounge where I had my usual breakfast of bread, cheese, salami, cucumber, and tomato:

Boarding was right on time for my next flight, and it was absolutely packed full on all classes. Three weeks before departure they had downgraded it from a 747-400 to an A340, resulting in a massive loss of seats. The flight must have been lightly booked (at least not enough for a 747) but as an A340 it was going out completely full.

Lufthansa flight 416
Frankfurt, Germany (FRA) to Washington DC, Dulles (IAD)
Depart 10:30, Arrive 13:10, Flight Time: 8:40
Airbus A340-300, Registration D-AIFC, Manufactured 2001, Seat 1G
Miles Flown Year-to-Date: 56,265
Lifetime Miles Flown: 2,433,142

Shortly after takeoff, warm almonds and a glass of wine. This plane didn’t have first class, so I decided to just pretend since I was in row one it was kind of the same…minus the macadamia nuts and high class champagne:

Choice of three starters was offered for lunch, and I went with the “shaved black angus beef with lime crème fraîche, sweet chestnuts and Tête de Moine cheese” It was definitely unlike anything I’ve had on a plane before, but absolutely delicious!

Seasonal salad which was kind of sad, and wouldn’t have been at all out of place on United:

Choice of three main courses, and of course I went for the Spargel again…which instead of cold cuts was served with a veal tenderloin this time. Once again, super tasty and confirmed my favourite time of year on Lufthansa! Even in business class!

Far cry from the first class cheese cart, but this Chaumes, Gouda, and Goat Cheese with Date Sesame Honey Chutney was pretty good for business class. Can’t complain – except the lack of sweet biscuits.

Boo pre-packaged ice cream, but yay delicious Crème Brûlée flavour with mango. Definitely an unusual ice cream and super tasty.

Time flew super quickly watching lots of tv and napping a couple hours, and the pre arrival meal was served. Minestrone soup and caesar salad with chicken was ok, and the coconut raspberry pie just rated an “adequate.” The pretzel was the star of the meal, but did a nice job rounding off a solid business class service.

By the time I landed I was very glad I wasn’t turning around in four hours, although I could easily have made it home, showered, and back to the airport in time. Having even one night at home would make a major improvement on my enjoyment of my next part of the trip, as long as nothing further went long and didn’t make me need the extra night in Madrid I had booked along the way…

Jun 112017
 

There was something refreshing about being able to head out at 10p on a Sunday for a work trip instead of leaving on a Friday or Saturday and losing an entire weekend. I was actually able to enjoy my weekend, and only head out to the airport around 7pm to catch my flight to Frankfurt. Only one small problem: I was on a J fare, and while my United upgrade to first cleared at the time of booking, Lufthansa was still holding me on the waitlist to Almaty despite first only being booked to three of eight seats. It looked like I wouldn’t find out my fate until I got to Frankfurt. That said, Frankfurt to Almaty (via Astana) was a daytime flight, and with a 2-2-2 configuration in business it was questionable if it was even worth the upgrade.

This was my first time flying United out of Dulles in about six months, and it was rather pathetic to see how United has completely given up on their first product. Premium check-in is tucked away, and there’s no separate check-in for first anymore. Even worse, the agent I spoke to didn’t know there was a difference! “We just have Polaris class now.” Sigh, it just gets worse and worse. It’s to the point I’ve already more than doubled my premier qualifying dollars, have hit the miles, but still don’t have my required four segments on United. Sigh. They still have the best frequent flier program in Star Alliance, however.

Fast forward to the terminal, and my first task was to find some new headphones. I had left mine somewhere on a recent trip, and had forgotten to order new ones, and by the time I realized it it was mid-day Saturday and I didn’t know anywhere good in my ‘hood to buy them. So Dulles it would be.

After getting to the C terminal on the walk to the Global First lounge, I came across one of those Best Buy vending machines I’ve seen the past couple years. I was intrigued by the novelty, and picked up some wired Beats earbuds from the machine. A few weeks later, and I have to say: they’re really good quality and I’m thrilled with my purchase!

Got to the Global First lounge, which was absolutely packed. It’s my understanding they pretty much let all Global Services members in business class in now, and it was the most crowded I’ve ever seen it. High quality self-service bubbles as always, but what passes for cheese these days is absolutely pathetic. The quality of this club is now firmly below the Chicago Polaris lounge. Next time, I’ll actually go to the Lufthansa Senator Lounge in the B Terminal.

Wait for the flight was uneventful, and soon it was time to board.

United flight 932
Washington DC, Dulles (IAD) to Frankfurt, Germany (FRA)
Depart 22:00, Arrive 12:10 next day, Flight Time: 8:10
Boeing 777-200, Registration N219UA, Manufactured 2001, Seat 1K
Miles Flown Year-to-Date: 45,736
Lifetime Miles Flown: 2,422,613

Shockingly, United First had been booked to eight of eight a full two weeks before this flight. Either they gave away lots of upgrades and awards well in advance, or they actually managed to sell some first fares. Either way, in years of flying United I’ve never seen first sold out on a Europe route before the day of flight.

Nothing says first class like welcome aboard sparking wine in a plastic bottle served in a plastic flute. I know some people actually consider this aspect of “Polaris” charming, but to me it’s charming in the same way that a Costco hotdog is better than cooking a hotdog at home. You can put cheap lipstick on a pig, but this says “no class” way more than “first class.”

Best part of Polaris: the gel cooling pillow. This proactive crew passed them out to the eight passengers in first, and were soon heard telling the passengers behind us in business there were none left. United corporate may be failing to protect United First, but this crew was spot on.

Soon after takeoff the ramekin of warm nuts arrived, complete with a skewered olive, mozzarella, and tomato. I guess its better than just nuts?

“Seared tuna, kale salad with apple and red quinoa, wasabi paste” – while the tuna looked appetizing it was absolutely flavourless, and the wasabi paste looked more like a baby turd. While better than some of United’s previous attempts at a business appetizer (like the single skewered prawn I got once) it still fell way short.

Carrot ginger bisque soup. Giving credit where credit is due, this was perfectly seasoned and actually delicious.

Salad of cabbage, bok choy, carrot, mango. Just…no. Who needs that much raw cabbage in flight. Nothing says first class like cheap shredded cabbage. Since they’re in this picture, I will note, I love the golf ball salt and pepper shakers in Polaris. Also in this picture which I hate: first class service ON A TRAY.

“Seared short rib” with barbecue sauce, basmati rice, carrot, sugar snap peas. I showed this to a friend who agreed the radioactive red colour of the short rib was rather terrifying. Fortunately, it tasted much better than it looked. I normally hate fattier cuts of beef, but something about United’s short rib gets me every time.

Sigh. What United calls a cheese plate. I might have been impressed if not for what you will see later in this post…

Remember when United served ice cream sundaes? Sure, it’s extremely simple, but sometimes it’s nice to have something simple that reminds you of being a kid. Unfortunately, the fancy new Polaris ice cream sundae dishes seem to have a habit of shattering and putting glass shards in peoples’ mouths, so United has replaced the ice cream sundae with cheap mango sorbet in a cardboard container. Gross.

The mini apple pie and chocolate/nut bar were fairly tasty, to be fair.

Nothing more to say about this flight. I chose the flight for three reasons, and United delivered on all three: the late 10pm departure time, a nice cool cabin for sleeping, and generous pours of red wine which enabled nearly six hours of uninterrupted sleep on the way to Frankfurt. Sleep was so good, actually, that I was out cold until 10 minutes before landing. I had ensured the crew 10 minutes would be enough to bring me to life, and they kindly obliged. I feel the need to mention again this crew was fantastic, and it’s sad United didn’t give them more to work with and be proud of.

On the taxi in Frankfurt, an Uzbekistan 767 which I am very excited to be booked on in a couple of weeks:

Upon landing, I pulled up my reservation on Lufthansa’s app, and something had changed. The waitlisted segment had gone away and it looked like it was confirmed it first, but it was really hard to tell. So, I just headed to the first class lounge, and pretended that all was right. The agent was puzzled, and gave me the “but you are booked in business class.” I told them the app told me the upgrade was confirmed, and when they checked a bit more “yes, the gate JUST processed it. Please come in and enjoy.”

Quick shower, where of course I picked up another Saunaente before enjoying a double espresso and glass of bubbles for “breakfast.”

Fortunately for me, my flight today would be departing from a bus gate, meaning I got a ride to the plane. They may have waited until the very last minute to confirm me, but I was going to get the full Lufthansa First service today. Let’s see how it compares to the Untied flight I just came off of.

Lufthansa flight 646
Frankfurt, Germany (FRA) to Astana, Kazakhstan (TSE)
Depart 13:20, Arrive 22:55, Flight Time: 5:35
Airbus A330-300, Registration D-AIKP, Manufactured 2012, Seat 1A
Miles Flown Year-to-Date: 48,422
Lifetime Miles Flown: 2,425,299

Wow…champagne…and it’s with classy nuts, not in a plastic flute, and I get a rose. I love the little classy touches on Lufthansa.

My ride to the plane…one of the things I love about Lufthansa.

Beef tartar amuse bouche. A bit risqué for an inflight meal, but super tasty with a little creme fraiche.

It may not be the highest quality caviar, but there is something simply elegant about Lufthansa’s caviar service which I love. Plus, they always give me an extra generous helping.

Lufthansa does an appetizer trio, and I admit that usually at least one of the appetizers is a little funky. Today was veal with turnip salad and wild garlic sour cream (super tasty), pomegranate couscous with feta and cashew nuts (also tasty), and the odd prawn cocktail. Odd because it was a single prawn with a creamy sauce that I understand is a german thing. Regardless, compare this (with caviar) with the tuna nightmare United served me, and you can do the maths.

Salad…it’s hard to be too fabulous with salad, and this was just ok. Mixed leaf lettuce with sauteed mushrooms, tomatoes and pumpkin seeds.

Now, I admit I don’t normally think of this as a main course, but when it is Spargelsaison in Germany you can’t pass on the white asparagus entree. I’ve had this a few times now, and I won’t lie – I’ll book trips in May just to have it again. The hollandaise sauce is the perfect accompaniment and the side of smoked turkey breast and cecina de vacuno added just enough protein to make it worth it.

See the United cheese plate above. See the entire Lufthansa cheese CART below. I don’t think anyone does a cheese course like Lufthansa does.

The only reason the plate below is small is because I was stuffed. A couple of the cheeses were wonderful and I would have liked more for sure.

a bit unusual, but delicious: melon strawberry gazpacho with sour cream ice cream. It was so good I asked for more later in the flight, but alas it had all been eaten.

To finish it off, a delicious double espresso with chocolate.

After a few hours of working, I was offered a mezze plate and pretzel before landing in Astana for our brief stopover. Accompanied with another double espresso and some Johnny Walker Blue of course.

Since there was no more gazpacho, it was insisted that I have the tahiti vanilla ice cream with warm cherries. I love cherries, and these were nice and sour and perfectly delicious. Two for two with the desserts tonight. Sure beats pre-packaged mango sorbet!

When we landed in Astana, 90% of the passengers got off. This was quite in contrast to my last time on this flight maybe six months ago when almost everyone was going to Almaty. Today, it would be just me in first class, three people in business class, and according to the crew maybe 40 in economy.

Lufthansa flight 646
Astana, Kazakhstan (TSE) to Almaty, Kazakhstan (ALA)
Depart 23:45, Arrive 01:30 next day, Flight Time: 1:45
Airbus A330-300, Registration D-AIKP, Manufactured 2012, Seat 1A
Miles Flown Year-to-Date: 49,013
Lifetime Miles Flown: 2,425,890

I was offered a snack of some sad sandwiches on the segment, but opted to just relax and have a couple of Johnny Walker Blues before landing. Watched some more tv, and before I knew it another fabulous flight in Lufthansa First was unfortunately over. Now, time to get to Kazakhstan and get to work!